While I woke up on Sunday morning with two of my tires showing very low air pressure. I was wary…read moreabout trying a new mechanic in the area. Unfortunately, on a Sunday morning there are not a lot of choices to choose from...then I googled closest mechanic near me and this place popped up. I called ahead and was quickly greeted by a nice guy who told me to bring my car in and the team will take a look at it. I slowly drove over to the mechanic shop and was pleasantly surprised by how clean the shop was AND the professionalism of the staff. The gentlemen working the front desk was very nice and made me feel really comfortable. I ended up getting more air in all of my tires by another super nice gentlemen who was happy to help me. They checked all four of my tires to ensure I was ready for the road. It's safe to say, I truly appreciated that they were not only open on a Sunday when everyone else was closed but how fast, efficient, and KIND every person was. What I loved most was the fact no one tried to sell me on anything and the staff seemed to really care about me - the customer. For this alone, I definitely can see the value of of coming when my car needs additional service. I highly recommend checking this place out if you're in the area and in need of an excellent team to take care of your vehicle.

I will not be returning to this business. They are not interested in providing good customer…read moreservice. They are only interested in making a buck. I came to this business to get a slow leak fixed. They proceeded to try and sell me two new tires instead of just fixing the slow leak. I told them I didn't want to buy two new tires today; especially since they were pricing them over and above what was being offered on the Goodyear site for the same tires. I asked them why that was. They came some bs excuse that the price online wasn't including the labor or the road protection plan. REALLY! I wonder if they would have pulled the same crap, if I was a guy!! I thanked them for their time. They said they understood and would fill the tire before giving me the keys back. Well, guess what they didn't even put air in the tire. This is the car that my 18 yr old daughter drives to get her back and forth to school. Real class act they are, not!! I definitely will not be spending my money there. I was able to get the tire fixed at Costco. I will be buying the tires from a business that isn't trying to cheat or lie to me and offers excellent customer service.

Came 20 minutes before closing and was assured that I could still be helped that same evening. The…read moreemployee was pleasant in his interactions with me and every other customer.

I called them three times in middle of a work day and nobody picked up. Finally on the fourth try…read moreafter 2 minutes of ringing someone picked up only to put me on hold again. It's now over ten minutes of trying to reach them and I'm on hold as I write this. Get a VA or answering service. You're losing business from frustrated customers like me. I've bought at least 4 sets of tires here but the service has gotten worse and worse over the years. I originally came here for tires in the winter but the lines were insane so I waited til May when I figure they'll be slow but it doesn't seem to help.

I took my Subaru in there because it was overheating. They said it was the radiator water pump and…read moresomething else they replaced all of that for a tune of about three grand then it started doing it again so they did a pressure test and found out it was the head gasket so for another five grand they replaced the head gasket but didn't do any of the other necessary things so the car constantly burned oil after that in there solution to me was to put a heavier weight oil so it didn't burn as fast. Needless to say about four months later because of all the engine oil burning and everything the engine finally seized at 88,000 miles. I wouldn't take a matchbox car to get repaired there.

The owner said to me after I requested a quote..".. make sure you have your money ready.. we're not…read moregiving you a quote.." Disrespectful arrogance.. Even after I paid for a very expensive brake job.. So.. If you want to be respected..go somewhere ELSE!!

I needed a winter tire replacement put on after hitting a pothole. I called and they did not have…read moreone in stock (Blizzak WS90.) However, Shawn the service representative, ordered one with rapid speed and had one in no time. My wife and I dropped off her car and went shopping for a bit. By the time we came back to the store, it was ready. I'd like to thank Shawn for his exemplary service and kindness. Spencer, the tire technician, did a great job with the tire change and assuring the car was not dirtied. I feel I got great value for the amount of money spent. I will definitely be returning to this particular Belle Tire. My wife is very happy with the service. A happy wife is a happy life.

Calling out that these folks not only take your money for faulty work then refuse to communicate…read moreand when the truth is posted online continue to lie their way out of accountability. Sharing that I took the time to gather all these details and send a written letter with details for their research. My letter ended" This is my third request to be refunded, the over five thousand dollars, that you were paid for clearly faulty work. If you have any questions kindly send them in writing because I have spent enough of my work time with your staff or towing my car because of you "fixing my car". Otherwise I look forward to a credit on the card I used to pay or you are welcome to send me a check." Their response was to CALL ME!!!!!! It's most concerning the efforts to keep the truth from being exposed online rather than addressing issues professionally.

My engine needed replacing after turning onto a flooded street…read more Keith and Pam helped ease my stress by getting my car in quickly, walking me through available options, and doing a great job with repairs. I've used them for check-ups ever since and they've always been fair, transparent, and thorough. I'd definitely recommend them.

Summary: Very high quality work (hubs and rotors properly…read morecleaned and all caliper pins properly lubed) and excellent customer service (same-day service with updates). Very honest with no upselling and very, very good pricing. Details: I'm an engineer, I know good mechanical work from bad mechanical work. The previous independent shop I've been going to for years has started lying to me about necessary repairs and charging mind-boggling high prices. They charged me $375 for false diagnostics and gave me an estimate for $2000 of unneccesary repairs. They also tried to delay warranty work in order to run out the time remaining on my NAPA warranty. I called Brakes and More who gladly honored the NAPA warranty. Brakes and More was significantly cheaper on labor. All work was done properly and professionally. Brakes and More did no upselling. They were completely honest. They did the work exactly as I requested with no additional costs. Turn-around time was same-day fast. Brakes and More doesn't have a fancy building or customer lounge. They have honest management with integrity and turn out high quality professional work at very, very reasonable pricing. I highly recommend Brakes and More.

Located in an industrial strip just off busy 11 east of Greenfield. Inside is a clean and narrow…read morefront area with service advisor stations. They sent me a text link of the inspection results and options, including what was broken and needed immediate repaid, with the prices. I selected what I wanted. They sent me a notice it was done, and called. They were polite, the prices were fair. They were very quick, but they explained that for some some reason they had an opening that Tuesday, because normally they have reservation for quick service.

I gave this shop great review even though I had to take it back twice for problem with my fuel…read morepumps on my 3500 dodge diesel that they installed,but now im stuck in ithaca mich on my way up north because again im spraying fuel all over the road ,fuel all over the driveway that i had to scrub clean twice and not to forget 25 bucks in diesel fuel all over the gas station grounds ,this is not a shop for diesels I've learned. To scared to take my truck back there , can't go back for a third time . Family trip has been punished and now waiting on tow truck . Thanks curt's

Called this place regarding my 2016 jeep patriot. It was overheating and barely driving. For what I…read moreneeded it was a tad pricey but my jeep is flowing through these streets baby. Better than ever. It's smooth as silk. My jeep wasn't driving due to the caliber system and also they repaired a coolant leak for me. Although this place had other cars to repair, they fit me in and I'm thankful for them. For honesty letting me know what was wrong and able to repair it. I would recommend this facility 50 times plus!!!!

Royal Oak Automotive Care has become my new go-to auto mechanic. Adele and his team are very good…read moreat 1) listening closely to the customer; 2) diagnosing the cause of the problem and 3) correcting the problem in the most economical way possible. Heidi is generally the first contact when a customer calls for an appointment. She's very easy to talk to and accurately records the information given to her. She and Adelle are good at communicating with the customer until completion. I highly recommend this business.

I'm shocked I haven't reviewed them before. Wetmore's is my GO-TO place when I have an issue with…read moremy car. They have replaced my lights, replaced my car battery, run diagnostics whenever I think something is wrong. These guys here are the best. They seem very honest also. Shout out to Ken! Sometimes they will lend you a car while yours is being worked on. It's a really nice perk.

High recommendation! Very honest and fast as possible! Very kind and helped us out when we had some…read morecar issues right before Christmas on a 2009 Toyota rav4. Very reasonable pricing!

I had a great experience at this Pep Boys location! The staff were friendly, knowledgeable and…read moreprofessional. As a woman it can be hard to find a repair shop I trust but the team here was incredible. They made me feel comfortable and secure, no pushy upsells just honest communication which is rare to find. Will definitely be back!

Tire install balance and reservation. Bought tires through eBay. Pep boys is full service. Would go…read morethrough pep boys again.

Excellent client care and communication are standard at this business!…read more Very please with the service and time it n took to complete the repair.

This company lied about replacing my pads and rotors on front break job 15 months ago and wanted to…read morecharge around $500 to do it again. Don't trust them.