Fantastic, prompt, friendly service. They helped us identify and fix a water leak causing ceiling damage. Very transparent about options & pricing, and even offered a discount for bundling services. Will definitely be hiring them again for future plumbing work. read more

I (weirdly and accidentally!) got a spray bottle stuck in my toilet pipes, and it was super clogged. First Chicago Plumbing was FANTASTIC! Raudel arrived exactly on time, and he was friendly and super resourceful -- had to try a whole bunch of different things to get that dang bottle out, and he was professional and communicative throughout. It was all reasonably priced too, considering he literally UNINSTALLED and REINSTALLED the toilet?! I absolutely recommend these guys (and Raudel specifically!). Lifesavers. read more

When we needed a set of pipes in our laundry room rerouted to move them outside of an exterior wall, First Chicago designed a practical and cost-effective solution for us. Their estimate was the lowest of several services we contacted. The work was done within a week and exactly as described. Communication with the office was easy and the team arrived precisely on time. Highly recommend. read more

We have had First Chicago Plumbing do a number of jobs for us on our buildings over the years: - Replace leaking kitchen faucet - Replace kitchen sink drain / trap - Replace antique bathtub drum trap - Replace toilet wax ring - Replace toilet wax ring / flange - Replace bathroom sink faucet / drain - Replace sink shutoff valves These jobs were all very well done at a fair price. They also took care to make sure that everything looked good after the job was done - areas with gunk were scraped and cleaned, faucets were correctly positioned and square, caulk was neatly applied. The people we have worked with at First Chicago Plumbing were always very polite, honest, and professional. read more

We hired First Chicago Plumbing to install the necessary plumbing, laundry box, vents and drains for our electric washer and dryer. Eugene and team were highly efficient in terms of email communications and were able to answer any questions I had regarding permits, inspections, licenses, etc. The team visited 3-4 times to ensure everything was done to the highest standard, permits were passed and inspections completed. The work was performed high quality work, ensured I was kept updated throughout, and made sure to clean up after themselves on all occasions. I would highly recommend First Chicago Plumbing and I am very happy with the project that was completed today. Looking forward to working with you again in the future read more

I've used First Chicago when it was I think just the owner, Eugene. Now it sounds like they have a small group of plumbers and a shop on Elston Ave. It's not surprising they are growing. Today, Jorge Serna was pleasant, fast, and gave me helpful advice about following through with their my own maintenance. Good communication, excellent service, reasonable prices. Highly recommended. read more

These guys were highly responsive, scheduled for the next day. They were highly skilled and did the toilet install quickly for a fixed fee. They took away all the old materials. Was very happy with the service and quality of the job. 5 star service! read more

We've used First Chicago a couple times. Back in May, our sump pump died during some heavy rain. First Chicago was able to get out that day, and put in a new/solid sump pump at a good price. They were very consultative, and walked me through what they were seeing with our new house. They also tested out our backup and showed me that it had died. We liked them so much that we had them come back recently to install a new backup sump pump system. Again, they were great to work with this time as well (shout out to Martin for the great work, and taking the time to walk me through everything.) Will definitely use these guys for all our plumbing needs moving forward. read more

Definitely the best plumbers we've ever hired in Chicago. Between the condo associations that I'm a member of and my personal property, First Chicago's work has always been top notch. The owner Eugene is awesome and his crew is prompt, professional, and extremely knowledgeable. Thank you for everything, FCP! read more

If I you could do partial stars I would give them like 4.25/5. Great work, good communication, very accommodating, very pleasant to work with. Mine was a huge project that cost $26k. Moving plumbing, adding plumbing, installing a smart multi outlet shower, tankless water heaters etc. Very responsive when there's an issue. Would highly recommend for either small or large projects. read more

quoted an outrageous price before understanding the issue. when i sent supporting information requesting they proceed with 2 simple fixes before completely changing out my mixer, they never contacted back. seems like most yelp plumbers are fishing for someone who they can scam. read more

I contacted First Chicago Plumbing to fix a leaking toilet. Office staff were pleasant over the phone, and they provided an estimate over email with a couple pictures of the toilet and description of the leak. The plumber who came out was pleasant and professional. He realized the toilet wasn't secured properly to the floor (something I knew, but forgot to ask about initially), and demonstrated why that was the case (the flange was basically rusted to pieces). He needed to run out to as he didn't have the correct replacement part, but I greatly appreciated that compared to forcing me to schedule another service call. Overall, fixed the leak, fixed another problem I forgot to initially mention, and cleaned up well. Would call them again. read more

Very good, showed up on time, did the job nicely, cleaned up after themselves.

It was a pleasure working with First Chicago Plumbing. From the beginning, they had such great communication. The plumbers that came out were very friendly and nice. I HIGHLY recommend using them and I will definitely use them again in the future if needed. read more

My situation changed from a leaky faucet to a failed sump pump. AP Construction (APC) contacted me and came out the next morning. After a quick tour of the house, they quoted me a price. The got the parts and began the repairs, and in no time things were looking good. Then APC found an additional problem and made arrangements for a referral and those men came out shortly and they then solved that problem (unknown to me) as well. Through all the ups and downs, things were explained to me and I was asked to participate in the process - they explained everything and why they were recommending things. I found APC to be very professional, courteous and respectful to my needs and would encourage that you ask them to look at your plumbing problem and offer their advice - a second opinion that might save you some aggravation. Their fee was reasonable, the workmanship was top notch and I not be looking for another plumber as they are now my first call... read more

First Chicago Plumbing - Amazing job! - Water Heater Installation/Repair Near Me - Chicago, Illinois

First Chicago Plumbing is great! They responded right away when I contacted them. I've used them twice now and they did a great job both times. Once for my toilet which was making a loud noise when flushing. The second for a leak we had in the kitchen sink. They came right away and fixed the leak and replaced the old faucet with the new one I'd purchased. They are honest and will not pull a fast one. I'd recommend their business to anyone. read more

First Chicago Plumbing easily exceeded my expectations. Did the job right, quickly, and were easy to work with. Their communication by phone and through email regarding the appointment and on the service appointment was very clear. I thought they would have to replace the main valve where the hot and cold enter my condo but they repaired it instead, saving me extra expense. Glad to find such fine, experienced plumbers. Very reliable. No attitude. I know I'll call them in the future. read more

Look no further, these people are amazing. After rejecting three other plumbing contractors who were either too expensive or too flaky, we hired First Chicago to replace all of the steel water pipes with copper in our 1904 house and install a new water heater. They showed up on time, explained everything, involved me in decision making, and did a really solid job. Eugene, who I think owns the business as well as works onsite, was very good natured and took delight in problem solving. When a couple of punch list items came up after the job, they came back within a week without argument to handle it. The woman working in their office was smart and pleasant. Their online customer interface sent detailed estimates, scheduling confirmations and text alerts when the plumbers were on the way. I was expecting this job to be awful but in fact it was wonderful. read more

We had new countertops installed, and a new sink along with it, and I was looking for a plumber to come in behind them to get our faucet (installed) and reconnected. We also had a fixture we wanted changed out in the bathroom. These guys were able to come out that same day and do everything I needed done. They couldn't test the bathroom fixture and warned me about the leak that absolutely occurred because of the drain size. I texted them, they came back out now that they could run the water, and got me all fixed up (again). I really hope I'm not a regular customer, but I know I have great plumbers if I do. read more

Excellent work. Polite, professional, fast, and detailed explanation of the work. Highly Recommend.

Excellent service, showed up on time and did quick professional work. They informed me before they came about what I should have so they wouldn't have to come out twice and charge me. Which I appreciated. Highly recommend. read more

They installed tankless water heater in my house instead of regular tank. The whole process from getting a quote to the finished installation was very smooth. Eugene guided me through the whole process. Then they even sent me some information on how to get rebates on my tax return for installing a tankless water heater which was very helpful. The quote I got completely online, based on pictures and answering a few questions. The final price I paid matched the quote provided. The job looks beautiful! I highly recommend First Chicago Plumbing as they are very professional and provide best customer service! read more

The most horrible thing that has ever happened to me was my kitchen sink becoming clogged. I didn't even know that was a thing that could happen since I have a garbage disposal and am very careful what I put in there! Anyways, I tried the Yelp app feature of asking for estimates from different plumbing places, and first Chicago was the only one that responded with an actual dollar amount estimate right away. They fixed the problem for the amount of money they estimated. I will definitely use them for my future plumbing needs. I will say, they changed our appt time the day of because the plumber had to bump is to see an emergency. Of course, if I have an emergency in the future I would be happy if they came to keep first so I get it. But, if you are a person that is very impatient or anal about time you have to consider that. read more

We had a persistent sewer gas issue in our house for a long period over the winter. It was an awful experience that leaked raw sewer smells into the basement, which was subsequently vented into the whole house through the central air system. We were unable to escape outside due to covid and cold, and it led to a miserable wintertime. I would not wish that on anybody. We had multiple other companies out to try and address the issue, and nobody seemed to offer much help. We had Eugene and his team out many times to try and address the root cause, and found a whole host of issues, probably caused by the interior drain tile installation (Reliable Basement). Eugene and team were professional, on-time, patient, and dogged about trying to find the root case. We ultimately found issues with cracked pipes along the drain tile system, a crack in the floor drain, as well as a collapsed pipe on the city side. All of which was difficult to diagnose due to our house being quite old. I cannot speak highly enough about First Chicago Plumbing, and would never hesitate to get their assistance. read more

Great experience. Got a quote from yelp to replace a water heater in a rental unit. Eugene was easy to communicate with and provided a turnkey experience at a fair price. Would highly recommend them. read more

First Chicago Plumbing - Had Eugene do a 40 gallon electric water heater replacement. It was swift and with excellent communication. - Water Heater Installation/Repair Near Me - Chicago, Illinois

They did a quick and great job installing my new garbage disposal. Very professional service! read more

First Chicago Plumbing - Garbage disposal - Water Heater Installation/Repair Near Me - Chicago, Illinois

They have good plumbers and it's a good service Quickly staff like they respond fast excellent service professional I highly recommend it! read more

I felt compelled to write a review to warn other consumers about this business so that others didn't have the same experience as mine. First off let me be clear that I did NOT utilize FCP's services. I called for an estimate to get a new outdoor spigot installed. I'd already looked at some YouTube videos so I knew roughly the difficulty level (it takes about 15-20 min). I also researched the avg prices in my area ($200 for new frost-proof spigot). Well the customer service rep who took my call quoted me $1100 (almost 4x the avg cost)!!! I was shocked and told her I'd need to think about it. I then called 2 other plumbers and ended up going with E.Z. plumbing for a price of $175 plus materials (about $210 total). Eliezer came over 2 days later and voila: I have a new spigot! If you're considering FCP I strongly encourage you to shop around first bc their pricing borders on price-gouging. read more

We've used First Chicago Plumbing a few times and have always had a great experience. Their customer service is quick, responsive and friendly. We had a blocked drainage line backing up in our basement. They moved things around to come out the same day we called and their pricing was fair. They aren't the cheapest but we've used other services and you get what you pay for. They were upfront about their pricing. Will definitely use them again. read more

Extremely professional. Plumber called and asked if it was ok to come earlier than scheduled (YES!) and was extremely professional and organized. Came in and fixed our toilet seal and tuned up our toilet while he was at it. Extremely clean, courteous, and excellent work. Highly recommend. read more

There aren't enough stars to provide an accurate rating for First Chicago Plumbing. I reached out with an immediate need, our water heater had decided to go out on one of the coldest days in chicago. The entire group of people was the most friendly and accommodating to work with. They had someone out within the same day, had the quote for the new unit within minutes of the site visit, and the new unit was installed within 48 hours. There were several follow ups from them after the installation making sure everything was working properly which was awesome! Everything was explained throughout the work that was being done. I cannot stress this enough, if you need a plumber in the city of chicago you have found them. Highly recommend this group! read more

I had Eugene come out an install an ice line for my fridge. I had incorrectly informed the team when they were quoting the job that the valve needed to connect the line was there. When Eugene came out he saw that he needed to go out a buy the piece I needed to get the job done correctly. He worked with integrity and I wasn't charged extra for his time buying the necessary part due my error. I felt their prices were reasonable, plumbing is never cheap, but I felt the price was fair. I would definitely recommend Eugene and First Chicago Plumbing. read more

Wasted my time and money and didn't solve the problem. Frankly I expected top service for the prices they charge ($250 just for diagnosis). They looked at my water heater and quickly concluded that I needed a new pilot assembly. They made me wait a few days because they didn't have the part, and wanted an additional $285 to replace a $35 part. I didn't have a good feeling about the training/experience of these plumbers and I was proven right. The part they replaced wasn't even the problem. They called the manufacturer and were told that it might be the gas valve. All along they did not know how to diagnose the problem by themselves. They relied on the manufacturer for advice both times. Then they offered me to replace the whole unit for $1,680 but at this point I was not interested on their overpriced and unreliable service. In the end I did decide to replace the water heater but I hired a different company who did it for a much more reasonable $300 plus the cost of the water heater. read more

Amazing experience and team. Eugene and team were prompt, dealt with me over something like 30 emails, and were super knowledgeable. Took the time to explain when they hit a hiccup and how much extra it would be, and took the time to try to find a replacement versus installing a brand new faucet. They did my faucet and a whole house filter and were very reasonably priced and brought 3 people to get it done quickly! read more

We hired another company to come install new plumbing to hook up our washing machine and they scheduled and then ghosted twice in one week. Came to yelp to see who I could find and First Chicago responded to the estimate request and then was there in our condo to do the work the next day. They were very clear with their communication and followed through on everything they said they'd do. Couldn't be happier with the result and if I need more plumbing done in the future (fingers crossed that I don't...) I'll definitely be calling First Chicago to come back again. read more

This review is based on numerous plumbing services costing well over a thousand dollars provided on a single day. Two events occurred that never should have happened. The details: About a week before the work date, the lead plumber (?owner) Eugene, advised me that the main water supply in the house will have to be turned off for some of the various jobs, and he warned that when the water is turned on again it is likely to be discolored and have some sediment. A fair and thoughtful warning. Early in the work day I reminded him of his warning and I suggested that installation of two new replacement kitchen faucets be done last, after the water main had been turned on again and after the system was flushed. Eugene assured me that there would be no problem. A few hours later, Eugene told me that he had installed the first kitchen faucet but it was useless because it was clogged by sediment. Yes, just incredible. Eugene also installed a new single handle shower faucet. About a day later, I contacted him and complained that there is just a little warm water coming from the shower while before his repair there was an excellent flow of hot water. He answered that it sounds like the faucet got clogged due to rust and sediments from the old plumbing. He recommended to flush the water heater or replace it if it's over 10-12 y.o. but that he'd have to charge me his minimum fee of $150 as he's not responsible for any existing plumbing conditions. I explained that this is not an issue of diminished flow, but rather, the shower handle only turns 90 degrees, from 3 o'clock back to 12 o'clock, and it is supposed to turn 120 degrees. He answered that the shower handle is supposed to be turning from 12-3 "according to the shower faucet model you got..." I then sent him the installation pdf documenting that the handle was supposed to turn 120 degrees, that the amount of rotation of the handle is governed by a "rotational limit stop" that is adjustable, and a link to a YouTube video showing how this is done. (The rotational limit stop (also known as rotational stop limit) is a safety feature in all modern shower faucets to prevent scalding. It is required according to Chicago plumbing code - § 18-29-417.4.4.) Eugene's response to this? "The problem is most likely coming from the existing plumbing." I adjusted the rotational limit stop and fixed the problem myself. Just sad. Some other work (even more complicated work) was done very well. Eugene sounds pleasant and he responds quickly. Had just one of the above events occurred, I might have been tempted to shrug it off. But both in one day? The red flags don't get any bigger or brighter. read more

This company is AMAZING! We had a last minute toilet situation and the next day Eugene and his team came to our unit. They are so awesome and very fair in the price. I'm really excited that we found the perfect plumbing company!!!!! You won't be disappointed so call them today! read more

I had a simple job to put new shutoff valves on my hot water heater, but for some reason no other plumbers wanted to do the work (saying things like "we don't work with water heaters anymore" or just never calling me back). First Chicago Plumbing contacted me back immediately, gave me a reasonable quote, and came to finish the job the next day. read more

I'm doing research for a complicated sink install with existing countertops and had the pleasure of speaking with the First Chicago team last night. They informed me, after a bit of background I provided, that they wouldn't be the ones to to a job like this and pointed me in the right direction. Obviously, I'm not a plumber and don't know what the best path forward is. Having their team give me advice and guidance was incredible and something they didn't have to do. read more

I have had two projects with AP Construction. One in 2016 and one in 2015. Both of them were full condo rehab projects. They work very good and clean. The other reason to work with them was that they also gave me the best prices in pretty much everything and their advices in buying the best materials were priceless. It's so important to have such people like them. They did bot projects on time and with no issues as I thought due to the strict building management we have. Highly recommend them. Again very responsible, clean and reliable people. read more