I'm sorry there isn't a star that conveys "horrific in every way," but there isn't so I had to settle for "not good," which is an understatement in every possible way. The host staff were just plain mean and seemed very put upon when we came in to put our name down for a 45-minute wait. This is the second time I've had a horrible experience, encountering the same nasty hostesses and manager I met my first time out, but I decided to give it a second try just in case it was an anomaly. Well, no, it was no anomaly. I have to wonder if First Watch corporate offers their staff any kind of customer service training because the staff and especially the manager just couldn't have been uglier. Unfriendly, unhappy, unaccommodating...every "un" there is. Thank goodness for our waitress, Isabelle, who was lovely and was most accommodating. The food here is just not good enough and life is just too short to eat at this restaurant which gives Dunwoody a bad name. Will never go back and can only say, buyer beware. read more

The waitress I had was Ms. Frankie and she was phenomenal. She had great customer service, made sure she checked on us, and kept a smile on her face the whole time. I would definitely eat here again and request her. read more

Had Franki as our server and she was SO fun, SO sweet and so happy!! She was so quick and efficient and never had to ask for anything. She was ON IT!! Loved her and the experience. First watch never fails!!! Avocado toast was immaculate as well, hit the spot!!!!! Love us some franki!! Will be back!! and will ask for her again!! :) read more

First Watch - Avocado toast with cheese scrambled eggs, delicious! - Breakfast & Brunch Near Me - Atlanta, Georgia

Frankie was great!!! I have never had such a great waitress at First Watch or this location. There's quite a few in the area but her service truly puts this one above the others. read more

Went it ...was seated the same time as another customer and ordered before him....even though his order was more complicated ...his food came out first...he even looked over at me and joked about it. I asked the waitress to check on it and she said it was almost ready...the eggs were clearly just pulled from under the heating lamp they were rock hard and everything was barely warm plus the meat was wrong. The 2 is for the barely warm waffle read more

I had never been to this First Watch before, I usually go to the one in Reynoldstown, Atlanta. Thanks to Kaelyn my experience was great! Kaelyn was an amazing server, very attentive. She gave great recommendations and provide phenomenal service. Thanks to her I will be back at that location more often than Reynoldstown. I highly recommend sitting with her! read more

First Watch - Kaelyn! - Breakfast & Brunch Near Me - Atlanta, Georgia

Food is consistently fantastic. One of our favorite breakfast and for restaurants. My family and I were served by Bianca, she is a great server! read more

Great breakfast. I'm getting hungry thinking about it. The menu is extensive, and I look forward to trying everything on it.

6/23/2023 - order number 20043 I came in for a take out order and it took an hour and it wasn't busy. An Asian guy who took my order and greeted me at the door was a nervous wreck. He messed my order up several times and I was only ordering the food. He tried to tell me that my salmon Benedict had salmon on and it clearly didn't. It had the turkey sausage in which I asked him to put in the side. I asked him 3 times while he rang Jt up because he gave me the order back wrong. As he comes back with the correct order he says "next time say turkey sausage on the side". I told him I said that three times and he still didn't understand. He shouldn't be working with people with no people skills..make it make sense. read more

Awesome place for breakfast/brunch/lunch! I have visited three of their locations multiple times and had great experiences at all of them. Good menu selections to choose from plus many healthy options too. Service never disappoints. The decor is clean and unpretentious. read more

Was seated then ignored for 10 mins workers are in the kitchen chatting among themselves the place had maybe 5 tables occupied. Two tables that came after me not only get addressed but also received there beverage. I Called the manager over who was walking by "Tammy" and explained the situation she said she was sorry and would address it with her employee. I got up and left. Service is everything because decent and good food is everywhere! read more

The breakfast tasted soooooo fresh. I ordered the breakfast sandwich & omg the best I've ever had. The drinks are pretty good as well

I placed a take out order earlier today (order # 16507358223745025). The confirmation said it would be ready at 1:13 PM. I arrived at 1:13 on the dot but the hostess checked on it and said "it's only half-way done". It was only a mild inconvenience because I saw how busy the place was when I walked in. The main problem was the Chickichanga I ordered. The tortilla wrap was badly burned. I did not see it until I got home & opened the bag. Please talk to your staff regarding this order. read more

First Watch - Breakfast & Brunch Near Me - Atlanta, Georgia

Waited over 45 minutes to be seated-after being seated sat there for 20 minutes waiting to waited on, and watched 5 different parties who sat down after us have their order taken. Got up and left, and the hostess and manager just watched and didn't even say anything. Menu is overpriced-food looks nice, but I will never be able to verify. read more

This was my first time visiting this First Watch location. I had my two kids and also met a friend. Lately the staff/service/friendliness seen in restaurants has had a larger impact on my experience than the food, and it held true here. The food at First Watch is good, and this location was no different. My frittata was good but honestly my kids chocolate chip pancake was amazing - had that slight crispness you can get on the outside but warm and fluffy. Both my kids and I LOVED the sausage and we ended up having to get two more orders... However, what made this experience was the staff. They let us sit back in the corner for the littles to have more space. My kids were excited because they got gifts, and one very kind gentleman kept picking up my daughter's toy. Our server was so sweet and got their food out quickly. Finally, in the hustle to get my kids dropped off and back to work, I left my diaper bag with my wallet in it. They kept it safe and I was able to get it back when I realzed it was gone. They had ads for yummy brunch drinks on the wall so we will be back :) read more

I've heard such great things about First Watch,and I must say that I wasn't disappointed at all. The portions are large, and extremely tasty. The berry compote is to die for. The level of customer service is stellar! Looking forward to my next visit. read more

Our experience at First Watch was amazing! Franki was our server and was AMAZING and so friendly! :)

I was just in(10am on a Wednesday), asked for a table for one, was pushed towards a spot at the bar, no worries as I know a single person isn't ideal for a servers section. Then I sat at the bar for 10+ minutes and no one came up, tables where dirty everywhere and no employee seemed to care. I left and will not be back. Didn't even get a chance to see if the food was any good. Disappointing. read more

This was my first time at this First Watch and it was great. Our wait time to the table was short and our waitress Bianca was phenomenal. We waited a little bit longer than expected for our food but Bianca was so sweet and accommodating for us. I will 100% be coming back to this First Watch. Also the food was hot and taste amazing. read more

Been here about three times the food is good and clean. The waiters are nice . I like the bar area they have it's close to the window and I ordered my food and coffee at the bar. The syrup is served warm which is a nice touch and the water is served as a individual jug that allows you to refill as you like. The blueberry pancakes were very good and the classic breakfast is good comes it choice or meat eggs and I believe gluten free toast and breakfast potatoes. Side of jelly . Good place . read more

Love the new location. Food is always great and the service was great here too. Their juices are always amazing.

We are regulars at this First Watch. Love the food and the service, especially Bianca! She is fantastic!!

Would come to this location AGAIN! Specifically because of Kaelyn. Fan of the Carmel Crunch.

Our server was the best. She took the time to make sure we had everything we needed. Especially going above and beyond to make sure we were not waiting too long for our food. She has mastered the art of customer sevice. Thank you Abby read more

My waistress was good. However the food was not hot. I came in with a reasonable expectation a of hot breakfast. I didn't get that. I will not be returning. The cooks are lazy all they doing is reheating food and they can't seem to do that. read more

The pumpkin spice pancakes were amazing! My waitress Franki is a genius. Thank you for the great service.

The food and service was great. Franki was our server and she was great. My wife and I really enjoyed our time at the restaurant with Franki. She was a true delight. Franki provided us great food recommendations and service. She was pleasant, friendly and funny. Thanks Franki! My wife and I really enjoyed your company and having a laugh with you. Take good care, be safe and stay healthy. The Pierces read more

Franki is by far top notch! 5stars goes to our amazing server! I'll be looking for her when I come to this location. Kind, patient,attentive, and professional are just a few words that describe her and her service! Thank you for excelling at being so great!! read more

Amazing food, amazing server!! Great experience as always. Thank you to Franki! The best

Great food and great service. Specials are always great. Our server Frankie was a delight!

Pretty good Experience. The wait was not bad at all and the food was pretty good, but the service wasn't the best. We sat outside on a nice Saturday and waited for like 20 minutes for someone to just come get our drink orders. Then the food took a long time and they missed items on the first go around. However they were very kind and got the items we were missing. Good but they can do better at timely service. read more

This is truly my happy place. I love coming here. Even though it's a chain restaurant the excellent staff makes it feel like a mom and pop. I primarily eat at the bar where Abbi is usually my server. She is so sweet, accommodating and courteous. Service is ALWAYS fast but with Great Quality food. That is hard to do. Kudos to the entire staff read more

My server Franki was the bomb. Her attention to detail really set her apart. I'll definitely be back soon. Thx Franki & good luck with school. read more

Our server Abby was so pleasant and took really good care of us. She was prompt and the food is always amazing. Great experience to enjoy breakfast with my family. read more

WORST EXPERIENCE I have ever been through dealing with a manager (JEFFREY). Today I invited a friend out for breakfast and we requested the windows at the bar be open. The male host asked Jeffrey as we looked around the restaurant. We didn't recognize jeffrey was the manager so when we went to check back in with the host Jeffrey was at the podium, turned around with an attitude and firm "No, we're not!" He didn't introduce himself or explain his reasoning." I also notice him racially profiling us we did tour of the restaurant. I'm a Dunwoody resident and I go there all the time, majority of the people would recognize me and my favorite server was Shakira. It was very distasteful and hurt my feelings we were treated this way and spoke about negatively. I recently just changed my 5 start review unfortunately because now I don't feel comfortable dining at this location in Dunwoody because of Jeffrey presence . It was so bad 2 people including the host had to apologize to us. I will be contacting corporate of we cannot rectify this situation on a restaurant level. We ended up leaving and getting breakfast elsewhere. read more

Bianca, my friendly waitress, is always on point! She makes sure that all questions are answered and she always makes sure that everything is correct. She's the best waitress to have so if you ever visit, make sure to ask to sit in Bianca's section! read more

Bianca was a dope server and very kind to us. The food was delicious and came quickly.

I went for early breakfast, was brought wrong beverage. Then the waiter walked away when I was ready to order. The breakfast was cold, eggs, bacon, waffle. I'll go back to the other Dunwoody location , which has better service. Maybe it was the waiters and restaurant off day. read more

Food is good but service is horrible at this location they need help over there I won't be back to that one. Service has been terrible a number of times read more

Excellent food and service. Great brunch cocktails as well. Paul is the best host around!