The food was great but the service was IMMACULATE!!! We had Jordan and she was awesome. So sweet and knowledgeable. We didn't have to remind her of anything and she made sure to check on us. It's not often I gloat on service but I definitely wanted to give her a review. read more

Put our name on wait list advised 60-90 minute wait. waited about an hour to hour and 15 minutes before asking the host how long of a wait we should expect. he proceeded to tell us it'll be another 60-90 minute wait time because in person wait time submissions take priority over online wait times submission. so what's the point of online submissions? read more

Pretty solid breakfast & brunch stop. I'm guessing it's a growing modern style chain. It's simple a beautiful interior which style is modern and clean. The place just opened and it was packed. Took an hour and half to get seated and meals. The food was really good. It says everything is freshly made and it definitely seems like it. Over all the place is good buut since it just opened the wait is long maybe I'll return in a few months! read more

Met a friend here for breakfast. Coffee was out promptly and our waitress checked back quickly for our order. Food was excellent. Service was professional and friendly. read more

The pumpkin pancakes were delicious! Special thanks to Anna, our server, who was very welcoming, friendly, knowledgeable, and efficient.

First visit to a newly opened restaurant. I had a specialty breakfast sandwich with egg bacon arugula and it was delicious. One of the few places I would return specifically to get that same meal. read more

This was my first time at First Watch. My teenage daughter recommended that we try it. I was not disappointed. The establishment had covid protocols established and the food was great. I had the eggs benedict with salmon and my daughter had the Belgian waffle. What tied it all together was the excellent service we received from Sky. She was personable and enthusiastic. I will recommend to my circle. read more

I've been here 3x with my family and today was the third time, Love the food menu and drinks especially how they bring them out it's so cute. I would give it 5 so for starters 1-do not go 45min before closing 2-do not go day before or on a Holiday the service is not up to par the servers seem to get sidetracked very easily. Food is rushed being cooked so dishes will come out missing items like toast once again don't expect to get it when you inform server because they get sidetracked and forget. Omelette's over cooked potatoes under cooked toast missing drinks came out not in fancy way as prior. Favorite items the Mimosa, pomegranate drink, shrimp and grits, eggs Benedict, and Frittata omelette (veggie). I love bacon but was not really impressed with the Million Dollar bacon just seemed regular to me. All in all we will be back just hope things get better with the servers staying focused and not congregating in kitchen with customers still sitting just saying. read more

Mothers Day...the male working the front was VERY rude to people asking for seating.."Unless you are on the list, you are not getting in TODAY" ...Will never return read more

Very intuitive to the customer. We ate here for the first time on a weekday morning. Once our waiter found out this was our first time he then personally welcomed us, explained the menu in detail, and ensured we felt welcomed. We were seated where I could look directly into the kitchen and see the staff working. I noticed after ordering our ticket appeared to be fourth in line among the others. Everybody was busy and working in the kitchen, so after 20 minutes I did not think much about our food not being ready yet, as the Coronavirus situation is still going on so I realize it may take longer for food to be prepared. About this time our waiter came by to apologize for the long wait. Then the cook came over and explained the first try at making our food did not turn out the way they wanted and did not want to serve something subpar, so it was being remade as we spoke. I was extremely impressed the cook came out from a very busy kitchen to talk with us. The waiter gave us a discount for the food being a little late, which I did not really want or thought we deserved, however, he insisted. What I noticed above anything else is the culture of this restaurant is focused on the customer and their satisfaction. Additionally, the food was pretty good and filling as well. read more

Utilized their online waitlist, which was a bust since we got added to the list, drove 20 mins there and waited 45 mins after arriving. Service was slow (got food 30 mins after being seated, had to wait 5 mins to get silverware after our food arrived to table) although friendly. Indoors was extremely noisy with tables close to each other. read more

Great breakfast today! Reserved a spot online, got there a few minutes early and was seated shortly thereafter. Aliyah was a wonderful server!!!!!!!!! read more

I placed an online order for Avocado toast with well-done eggs. My order was not quite ready when I arrived (I was there 5 minutes before my set pick up time). Upon arrival I was asked by three different staff members how they could help. Everyone was super polite and helpful. When I received my order, the server wanted to make sure he explained how they cooked the eggs so that they were well done. The order was perfect, and the food tasted great! I will definitely be back soon! read more

Just finished a weekday brunch and it was FANTASTIC! My husband got the Farmhouse Hash, my daughter got the Belgian waffle, and I got the Tri-fecta. The food was amazing, we ate it so quickly that I didn't get a picture. Service was great! Jasmin was our server and she ensured that we had everything we needed, even got a cup of whipped cream for my daughter to have with her waffle :-) Five stars! read more

My very first time eating there an I was blown away by the service an the food... Jada our server was excellent an it earned her a great tip lol... I will be returning again an again... Hands down best spot I've eating at in a long time.. I will be recommending this spot to all my friends an family read more

The food was awesome, but our waitress Skylar was PHENOMENAL! Made for an awesome time and definitely encouraged me to come back!

Sky is the best server! So fun and personable! Made our dining experience so enjoyable!

8/10 would recommend. When entering the restaurant we were greeted with a warm welcome by the staff and our waiter we had was really good. The food was alright it was really nothing special as the only thing good was the hot chocolate and tri-fecta breakfast in my opinion. read more

First Watch - Hot chocolate - Breakfast & Brunch Near Me - Greensboro, North Carolina

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The service was really poor, and the waitress was kind of rude to me. I had to wait a very long time for someone to take my order. It was quite a while before I even got water or coffee. I was seated at the community table. No one brought me a menu. I got my own menu. When the waitress brought my food, she forgot my silverware. She was gone, so I had to go to the cashier to get some silverware. They also messed up my order, I only got one pancake when I ordered two. The pancake I got looked like it had fallen on the floor. It looked rough around the edges. The waitress brought me my second pancake later. She asked the person next to me how her food tasted, and called her sweetheart. She did not ask me how my food was. A lady who came in after me received her bill, while I was still waiting on mine. I complained to the Manager before I left. He said that he would talk to the waitress. I felt like he should have done more. I didn't tip anything, after all of this. I almost never don't leave a tip. The service has to be really, exceptionally bad for me not to tip. read more

We received excellent service by our waitress Morgan! The food was really good. Be prepared to wait a little bit for a table. Nice atmosphere. Plenty of choices on the menu. read more

I was super excited to come here today. My friend was in town and wanted a good meal before she hit the road back to Atlanta. I told her First Watch was really good but can get super busy so I'll go ahead of you to get most of the waiting out of the way. I joined the waitlist at 10:49 and was told 45-1 hour wait. When I checked in at 11:09 I was told 45-50mins which I had already figured. I didn't get seated until speaking with Christian at 12:35. Once seated the waitress came and took our orders (super nice girl) however the food didn't come to the table until 1:40. Over an hr later and my lemon pancakes were cold. Super disappointing and embarrassing after I recommended the place to my friend and told her how good it was. Also she ordered the smoked salmon Benedict and the egg was not poached, it was simply fried and normally benefit comes on top a toasted English muffin and the piece of bread that was served was not an English muffin and was not toasted so it was a disappointing experience altogether. Christian discounted my meal and I only paid for my drink. But I wish the experience was better because I definitely hyped it and left with my face on the floor. read more

Food is good, but there was a 35 minute wait while there were 8 tables available - I don't get it. Clean and ready the tables; then we waited 40 minutes for our food; then they screwed up the order. My gosh. Denny's food isn't as good, but their process is better. Maybe they will learn. I hope so. Good franchise, bad operator. This is not a good experience. And I see this occurrence at many FW around the country as they expand too fast. The manager at least saw the issue and presented me with a $20 bribe card. I left it on the table. Again, the food is good. read more

I would love to say the food was great but we waited 30 minutes and never got it. Not even the biscuit we asked for first. The service was awful. We were completely ignored the whole time. Finally we just cancelled our order and left read more

My brother and his wife were visiting for Thanksgiving, and we went here for breakfast the day before. We were all very disappointed. Our waitress took our order in a timely manner, but it went downhill from there. All of our food was brought at different times by various waitresses (but not ours). We had no silverware to eat with and had to ask for that. Then the young lady went up front to get it, then stopped to chat with someone while we watched her and waited. My husband asked several servers repeatedly for sugar free syrup, but he finally did get it. My brother had ordered a salmon omelet. The server who placed it in front of him said "veggie omelet" and my brother immediately stated what he had ordered. She said "they all look alike - it's salmon". There was no salmon in it. My potatoes were so cold I thought they were refrigerated. I asked a passing waitress to send our waitress. She came, and my brother pointed out his salmon-less omelet, requesting that he only be charged for a veggie one, and I asked for a hot serving of potatoes. The second time the potatoes were piping hot and very good. We all finished our meals at different times. The coffee was good, the waffle and pancakes were good, and my sandwich was quite tasty. We all agreed that we would never go there again, and our tips represented our experience. BEM - Greensboro read more

The atmosphere was very nice but the food was lackluster. My omelette plate came with salad but there was no recommendation for dressing. My partner's eggs had multiple shells in them and the food did not come out hot. The waiter was nice but the food is okay at best... read more

This was my first time at this location and of course it was wonderful as usual. Mercedes our waitress was lovely and sweet! If you go to this location ask for Mercedes read more

We went with a group of friends for breakfast and I wasn't disappointed!! The food was great and the service was one of the kind!! We really enjoyed!! I will definitely go back!! read more

The food is great every time that I go. They have several vegetarian friendly options for breakfast and lunch, and the staff is always willing to accommodate any substitution requests I have. The Market Veggie Sandwich is one of my favorite lunch items lately. Can't recommend it enough! read more

Food was spot on as usual! My Trifecta was delicious as was the iced coffee. Restaurant was clean and food came out warm and quick by Sky, our waitress who took care of us. She was warm and inviting and was a great start to the day! read more

Waited forty minutes for food, which fine, I understand everyone is short staffed right now. Waiter came to our table once to take the order and never saw him again. Which again, I know everyone is short staffed so ok. Finally received both dishes and food was cold. Like cold cold. Don't waste your time here- bad service and bad food. read more

When I inquire 30 minutes after placing my order, how much longer it will take and I'm told: "I have no idea, we are really busy..." then when my order IS ready 14 minutes later and it's cold AND wrong. Wow! Over 40 minutes for the wrong order and effectively told to sit down and deal with it. I guess that if you are making money, you don't have to worry about customer satisfaction or quality control. read more

Horrible experience. 3 hour wait to be seated. Another 30 minute wait for breakfast. My meal came out before my husbands. I was finished when his meal finally arrived. How long does it take to make a waffle and eggs. Will never return! read more

Let me say I really love the menu, there's a wide variety of choices. However the food and service is off, so off I won't be returning. Yes it's busy, yes you have to wait, I'm ok with that. I'm not ok with how unprepared the kitchen and wait staff are. I've been 3 or 4 times and no improvement. They can't even prepare a simple egg correctly. The price for breakfast is on the high side so I expect it to be really good. I'm sorry to say its not even close. The wait staff is so busy you only see them to take your order and bring you the check and even that's a struggle. Management do your job! Train you workers! read more

Had a hiccup with our food orders but then the manager came and took care of the whole thing. Amazing place with amazing people who care

This was my first time at first watch. It started out as a bad experience. Some of our food was wrong. One of the people at my table did not receive her food until like 30 minutes after everyone else received the food. We asked the waitress about it, and she said she did not know where it was. We waited and waited, but then the manager came to us and helped us. He got the missing food out instantly. And gave us a discount. Kristian is an amazing manger. read more

Christian was amazing! Our table had a couple issues starting out the meal yet he came in and got everything for us quickly! We really appreciated the efforts and will be coming back due to his extremely good service! read more

I went with a group or friends and the waiter messed up our order and it took forever and one person didn't even get food. The manager (Christian), came over and got us all the right food immediately plus a little extra. Have my friend with missing food her food for free and gave the whole table a 20% discount. He handled the situation very well. read more

Enjoyable meal and great service. Although the restaurant was super busy, Kendall our server, was very attentive and friendly.

What a bummer. First visit. Waited more than 30 minutes for a to-go order of avocado toast. $10.00. One piece of toast. (Wouldn't you expect two slices for that price?) It was cold and also soggy. A TON of avocado (enough for about four pieces of toast), HOWEVER, it was not freshly sliced avocado, but had obviously been pre-chopped and then soaked in lemon. The only flavor was lemon. Also made the toast soggy. I asked for my eggs cooked medium, but they also were runny. I honestly threw it away after a couple of bites. so very disappointing. read more

Long wait. Food cam out approx 10 min apart. Carnitas burrito had no meat in it! They ended up comping one meal for the delay...