Absolutely amazing. Very friendly staff/waitress! Food was all fresh, on time and so very delicious. My Mom loves pecan waffles, it wasn't on their menu but they surprised us by making her a custom one :) the toast is very full and fresh. You can tell it's all top quality! They provide a great menu for children and crayons. read more

See all

Drive by here a ton and finally went in. Family-friendly, awesome selection of food, farm to table food & decor. Friendly servers. Highly recommend! read more

First Watch Matthews - Great for kids - Breakfast & Brunch Near Me - Matthews, North Carolina

Food was good but it took a long time to get and service sucked! Took an over an hour to get food and waitress disappeared and didn't come back until she bought the check. Then at checkout, cashier walked off in middle of my transaction without saying a word. Very frustrating read more

Favorite breakfast, brunch and lunch spot. Everything on the menu is awesome and never disappointed. read more

This was our first time to First Watch. We joined the waitlist at 10AM from our house, and arrived at 10:25 able to be seated right away. That was a pleasant surprise. My husband chose smoked salmon Benedict with a side of grits. His eggs on the Benedict were barely cooked, with the whites still runny. The hollandaise sauce was flavorless and there were massive rings of red onion overpowering the flavor of the entire dish. The grits and potatoes were good - but it is difficult to mess up. My Chile chorizo omelette was good, not great, but the banana granola pancake was delicious. It took about 30 minutes from ordering to receive my husband's and my food. The couple with us ordered at the same time we did, and received their food about 10-12 minutes after us. His salmon Benedict had the same issues as my husband's. He also ordered a chocolate chip pancake which never came, after waiting nearly an hour past ordering it. Our friend's bacon came out cold, how hard it is to serve hot bacon? Especially after they waited 40 minutes after ordering to receive food. While the food was edible and some of it good, we will never return. We were sorely disappointed in the quality and wait times for mediocre breakfast food. read more

The breakfast tacos are the best I've ever had. Perfectly crispy but not break-apart-all-over-the-place shell and all of the food is cooked in the scrambled eggs... so it doesn't fall apart! Genius! read more

First Watch Matthews - Breakfast & Brunch Near Me - Matthews, North Carolina

We arrived at 9:26 this morning and were told the wait would be about 30 minutes. We decided to wait in our car and wait for the text message. An hour later, I went back in and asked about why we hadn't gotten a table yet. At that point we had seen tons of people come in after us and get tables, yet we hadn't gotten any text. The lady at the front was very dismissive, didn't even apologize that the wait was longer than promised and just told me "it'll be 15-20 minutes longer." We has already waited over an hour, we decided to wait a few minutes more to not have wasted our time. As I'm writing this, it's now been over an hour and a half since we signed up and we STILL haven't gotten a text message. I understand things being busy, and I know it's a popular place, but the lack of consideration, and respect really sealed our choice. We have left now, and still haven't gotten a text message saying our table is ready... an hour and a half of our morning wasted and nothing to show for it. We will NOT be returning to this restaurant. *Update: We finally got the text back at 2 hours later. I don't think that's acceptable under any circumstances* read more

Here for a pre-opening fund raiser for local non-profits. Last ate at a First Watch 15 years ago in Lakewood Ranch (Bradenton Fl) and became regulars there. Even though this was pre-opening, there's nothing to complain about. Silverware had to be requested-only issue. I know, so what. Service was attentive and efficient. Order was right and delivered in a very reasonable time. Food was done right. Bacon. Order bacon. Belgian waffle was great. Eggs done as ordered. Potatoes were tasty. Wish they had Texas Pete but did have Cholula and Tabasco. The facility was a little noisy due to the very open floor plan but we were able to carry on a conversation without yelling. Ample parking. Priced right. We will return. read more

My husband and I just moved to Charlotte from Florida; at home First Watch was our FAVORITE breakfast restaurant. When we saw a First Watch here, we were so excited. After visiting today though, I think it's safe to say we will not be back. We waited a while for our food, which was fine since it was busy, but when our food arrived, my "two eggs" barely looked like one egg. Our waitress was very kind and promptly brought me another egg. She was great and the food was decent, but when she brought us the check she informed us that though she did not want to charge us for the egg, her manager insisted that she did. I hate leaving bad reviews as I work in customer service and I understand, and I'm not mad about paying an extra $2 for an egg, but the fact that he insisted on charging me for something that should have been included in my meal in the first place is very irritating. The overall customer service on his part was very poor, especially since he claimed to be a "regional manager." I hope this shines light on how petty the entire situation was and he can work on his customer service, because he definitely left a bad taste in our month. We used to rave about First Watch back home, but this location is nothing to rave about; especially when there are so many other local breakfast restaurants in CLT that run circles around the customer service shown today. read more

What an absolutely awful experience I used the app to join the wait list at 12:20pm, with an expected arrival of 1:13pm. We arrived 5-10 minutes early and I approached the hostess stand. While waiting to be acknowledged and standing directly in front of the hostess, she addressed the 3 people in front of me and then the gentleman who walked in behind me. She then realized I had not been checked in and did so. A few moments later she let us know there was 1 person ahead of us and there would be a table open inside and one open outside. She asked if we had a preference, and then followed that by telling us whichever table the other party picked first we'd get the opposite. The party ahead opted for inside and we were brought to the patio. There were 4 tables on the patio, 3 with umbrellas and 2 empty of guests. We were brought to the umbrella-less table. We asked to be seated at the empty table with umbrella once it was cleaned. We were told to wait to the side and they'd have it cleaned right away. After about 5 minutes, noone had come to clear the table. A couple from the parking lot walked up and sat at the table we were waiting for. After a few more minutes with no one to clear the table, we went inside to the hostess. She came out and informed the customer there was a wait list and the table was taken ... At which point the server tending to another table chimed in "we don't reserve the patio. It's first come first serve" ... I ask the hostess to ask the manager to come and speak with us .. she informs me that this server is the manager. Eventually a male manager comes out and we discuss with him, the table is cleared, the couple asked to move and the original patio manager informed that the seating is not first come first serve. We wait 15 minutes, no server comes to tend to us. I go in to speak with the male manager again - he sends out a new server to tend to us. She takes our order, brings drinks and then is sparsley seen. We are brought our appetizers, which were great and then left sitting for over 30 minutes with no service. Empty drinks, dirty plates and no food. Eventually 1/4 dishes comes to the table... Cold. We ask for refills. 15 minutes later - still missing the other 3 and no refills. I venture inside again to find the male manager, to notice our server and many others shooting the breeze just outside the kitchen. I then speak with the manager, after another guest finishes complaining about his dish being wrong. At this point, I'm told he will look to see where our dishes are and asks our server to service our table. We wait another 5-10 minutes with no server. Then she and another server bring the remaining 3 dishes. Drop them in front of or seats and leave without a word. We speak to the manager again, he offers to remake the original dish. We decline. We then find that 2 of the new dishes were served cold and the 3rd, a sandwich ordered without mustard - had mustard and the Butternut Squash Bisque was served as a bowl of tomato soup. A 3rd manager comes out and introduced herself as the front of house manager and offers to comp our check. At this point, we leave. Breakfast became a 2.5 hour ordeal with appetizer-esque food, poor service and disappointment in first watch. read more

The manager was very gracious and kind after slow service by an inexperienced server. Food was wonderful, Will definitely go back. read more

I called this restaurant 6 times this morning from 11:29-11:35 AM without an answer so I decided to add our names to the waitlist, despite having 7 people. I placed our names on the waitlist at 11:37 and it said arrive at 12:13. We arrived and checked in with the host stand at 12:05 and the host said "because we only have five tables in the restaurant to accommodate your party it's going to be an additional 15-20 minutes". We did not have a problem with that. At 12:25, 20 minutes later, we walked back to the host stand to inquire about our wait and were told they just urgently sat a party of 5 and we will have to wait another 20-30 minutes. No apology, no manager around to talk to... we refuse to eat at an establishment with such low grade and inconsiderate service. Save yourself the time and frustration and go elsewhere. read more

First watch never disappoints! Love their breakfast food. The staff is quick and makes the time there enjoyable as well.

me and my friend had britton as our server and omg i don't think i've ever gotten more aggravated with a server in my life. first when we sat down we were waiting for about 10 minutes before she even greeted us. she had a very rude attitude and was not nice at all. the food was amazing as always but the service definitely needs to improve. read more

We have been loyal First Watch customers once it opened in Matthews. Service is always great, the food is always fresh, hot and delicious.

One of my favorite breakfast places, anything I get is delicious. Watered down coffee though. I prefer strong coffee. Kids menu also have generous portions and not overly expensive. We visit frequently and this location has a large parking lot. Another tip is to add yourself to the waitlist while driving there and your spot will be ready by the time you get there. Happy eating! read more

Had the French toast with jam. It was excellent. I'm not a pancake fan , so if you're not either try the French toast. It filling but not over loading. I wasn't in the mode for a big breakfast and this was perfect. read more

Omg... service awesommmmmmmeeeee... my server was super cute and nice... makes me miss Cali, but I think I found my spot to decompress love at first bite!!! Came on Sunday, place was too full, came back on Monday SCORE!!!! read more

First Watch Matthews - Breakfast & Brunch Near Me - Matthews, North Carolina

See all

This place was very busy but was WORTH the wait! The food was excellent. I got the veggie omelette and everything was fresh. Was that roasted peppers I saw? What? The grits were amazing! I suggest to call ahead to get in line and beat the crowds. I will be back to try lunch. Highly recommend First Watch! read more

First Watch Matthews - First Watch - Breakfast & Brunch Near Me - Matthews, North Carolina

See all

I have switched my favorite Charlotte area brunch spot to FWM due to the quality of service, an array of healthier brunch options and good acoustics for conversations. On weekends you are greeted with an urn of fresh coffee while you wait for a table. They use a free-trade Columbian coffee which seems to be a medium to dark roast. My first suggestion is that mugs should be stocked for people to carry with them to the table instead of the current disposable cups. Waits are manageable even on peak hours, and seating is open and comfortable. Unlike most area brunch spots, you can actually hold a conversation and not feel on top of your neighboring tables. Having a carafe of coffee on the table is also helpful. Again, service here is excellent and guests don't feel either rushed or ignored. It's nice to go to a place that encourages you to have time with your loved ones while enjoying fresh and delicious food. Personally, I enjoy the lemon ricotta pancakes, the million-dollar bacon and the eggs benedict with spinach, tomato, and avocado. Any shortcomings I see with the restaurant stem from corporate and not the Matthews locations. I encourage anyone seeking a low key spot to meet up with friends or have a meeting over a meal to pop by First Watch Matthews for great food and friendly and responsive service. read more

First Watch gave me a great first impression. I've always been a fan of the farmhouse look and this place has that in spades. My girlfriend and I used Yelp to reserve our place in line, so when we arrived we only waited about 5 minutes. The entry way where you check in was small and crowded, so we went outside to wait. We didn't realize that around the corner was a much larger waiting area with benches, so if it's your first time, make sure you peak around the corner. In that entry way, however, is free coffee and water for your wait. There weren't any stirrers, but I'm sure you can get creative to get your coffee mixed. I did appreciate that they had more than just generic creamer. They had vanilla, hazelnut, and even non-dairy vanilla Silk creamer. My lactose intolerance thanks you First Watch. Everything was very clean, to include the restroom. The only thing about the restroom was that the trash can was overflowing with paper towels to the point they were on the floor. Hooray that people are washing their hands though! For my meal I chose the Chickichanga. Not only is Chickichanga fun to say over and over again, but it is delicious as well. Every bite was packed with freshness and just a touch of spice. I loved that the onions inside were just a bit crispy. I enjoy the contrast of soft avocado with the crunch of an onion. Along with the onion and avocado were chorizo, green chilies, several cheeses, tomato, and spicy soft chicken breast wrapped up in whipped eggs and tortilla. Definitely a flavor packed breakfast. Both mine and my girlfriend's meal were $10.89 each and the coffee was $2.58 a cup (take advantage of the free coffee up front). With tip, on average, you're probably looking at spending around $30 on breakfast for two. You can cut that in half if you sign up for "Sun-E-Club" the day before you go. You'll get an email for a buy one get one free. Our waitress, Kayla, was quick and efficient. We were never left needing anything during our meal. Some other nice things about this place, if you come in on your own, they have a "community table" where you can sit with anyone. That table seats 10 people and even has outlets at the end of the table if you're so inclined to use a laptop or phone while you eat. They do have outdoor seating, but it's blazing in NC this time of year, so I wish you luck out there. One final thing, as we were checking out, you had the choice to enter a raffle for a fairly nice gas grill. Thirty bucks for breakfast, but you also get to walk away with a chance to win something! I would definitely recommend this place. I will be back, especially after seeing some of their seasonal specials they have going on that I'd like to try. read more

See all

Went here today for the first time. We called ahead when we were 20 minutes away and asked about a wait for a party of 2, and were informed that if we downloaded the restaurant's app we could add ourselves to an online waitlist, which we did. We got to the restaurant and only had to wait about 3-4 minutes since we had been on the list. We had excellent service and the restaurant is super cute on the inside. My food, the farm stand tacos and potatoes, were amazing!! My boyfriend got the pancake, summer bacon special, and plain grits, and he nor I were impressed with the bacon or grits. Grits were very watery and had no flavor and the bacon was absolutely drenched in a thick sugary sauce. The bacon had great flavor but sauce should've been drizzled on not soaking. Overall good experience, would come back! read more

Great quality breakfast. They lose a star for pricing. Breakfast is about the cheapest meal to prepare. After paying i think i could have a steak for this price. With tip i spent about $15 read more

I've eaten here three times and my meal has always taken at least 20-30 mins to be served and it had always been cold. There is nothing enjoyable about cold french toast or eggs! I kept going because I've never had a bad meal or service at the 1st Watch restaurant in Nashville, where I've dined numerous times. On a positive note the servers are very friendly. read more

Ordered food to-go here as it is always packed and I would rather eat at home. When I got it home, my eggs were under cooked, my gluten free bread wasn't gluten free (yes, I know the difference), and there was a hair in my food. One plate was missing sausage, and one plate was missing bacon, and it was way too expensive for simple mistakes like this. Will not be eating here again. read more

Having eaten here before with good service I was quite Disappointed when it took 30 minutes to get our food. People that were seated after our party were served, eaten their food and were on their way out. When the waitress bought the food it was cold and she was unapologetic. She did offer to reheat it. Gross. Went over to breuggers bagels and had a hot delicious bagel sandwich instead. read more

It is either too hot or too cold here. No Splenda. Waitress was asked to bring water & she forgot. Coffee cup had a coffee stain outside. Wife had waffles that were good. Bacon was floating in grease on the plate read more

Excellent amazing fresh food. We were a party of ten and everything was so delicious. The service was great and the ambiance was great!!!! Heather was our server. We will be back! read more

In a nutshell, I was served moldy food. We were making the best of the slow service, it took two asks from two different servers to get water and the food took a while and come out barely warm. Halfway through my pancakes I notice mold on my raspberries. After asking for a manger (twice), they offered to remove the dish from my check. For a place that boasts about being fresh, it was really disappointing. read more

This place has a variety of choices for Brunch. Its is very tasty! The bathrooms are very clean too. Its the only place in Charlotte of this kind of breakfast choices in my opinion. Its a little bit on the pricey side so be prepared to pay. It's not a place that is affordable to go once a week for breakfast. The other thing I don't like that you have to have the Yelp app to see when your time is ready to be seated if there is a wait time. And sometimes there is not enough parking. If you are looking for fresh food, this is the place to go. read more

First Watch Matthews - Breakfast & Brunch Near Me - Matthews, North Carolina

We love the breakfasts at first watch! The avocado toast is delicious! Service was quick and staff is friendly.

This Morning I called in a pickup order , Two traditional breakfast's with grits instead of meat and French toast À la carte. I pick up the order and the eggs are horrible ( cold , hard, etc. ) the tradition breakfast comes with potatoes and toast and we didn't get anything just cold eggs , disgusting bland grits and french toast. such a waste of $30. I wish I had went and got my money back but I was in a rush. I'm so dissatisfied and disappointed. read more

The food is excellent! I got the waffles and they were spectacular! The iced coffee was amazing as well. But the staff was surprisingly awful. They seated us and forgot us for nearly 15 minutes. After then they brought us out our food but never once was I offered a refill or even given the opportunity to request anything else. The next time I saw our waitress was when she brought our check. read more

I have always liked First Watch but very disappointed in our experience here. Omelets brought out for 2 of us and the third member didn't get his food for a few minutes. The omelets were cold. We told waiter about cold omelets. He had them remade, in the meantime the 3rd person in our party ate his food. The omelets came but of course the 3rd person was done eating so he sat and watched us eat. I should of asked for a bill reduction, this should have been offered. read more

This is our go to place for breakfast/lunch when family comes to town. They have a lot of healthy options for food, but not the tasteless healthy food that other places have. First Watch actually has good tasting food. Their drinks are also really good with unique mixtures. read more

This is such a great spot for brunch! We had excellent and efficient service, enjoyed the atmosphere, and most importantly, had outstanding food! I ordered a platter with a Belgian waffle, scrambled eggs, and bacon - the waffle and eggs were incredible and my friend raved about the bacon! Would definitely recommend for a nice brunch. read more

First Watch Matthews - Had a delicious waffle and eggs at First Watch!! And my friend enjoyed the bacon! - Breakfast & Brunch Near Me - Matthews, North Carolina

Service is slower than a fat guy trying to steal 2nd base...plan on a long wait. Other than that, the food is good.

I absolutely LOVE this place!! The food is to die for. The Ricotta Cheese Pancakes are my favorite and the Million Dollar Bacon can't be beat. The only downside is that when they get busy the quality of the whole restaurant goes down. From the food to the cleanliness of the bathroom even our server was frazzled read more

Traditional Breakfast. New waiter, he was very nice. We placed our order and my husband and daughter got their meal and then I waited for my food (Power wrap). Waited about 5 minutes and asked the lead waiter and she was very frustrated and went to check on my food. About 10 minutes later my food arrived. It was hot and tasted good until I noticed a hair on the bottom of my plate. read more

Always a joy to go to First Watch. The food is so fresh and you're able to order your more unhealthy brunch items (skillet potatoes-so good!) or go superhealthy. We ordered the beet and orange drink and it was so good! read more