Allan and Nicole were absolutely the best. Excellent customer on the phone when I called to see if…read moremy part was in stock. Once in person both Nicole and Allan helped remove and replace my broken wiper blade! Thanks for your support!!

Wow! Tonya Lewis and the manager at this advanced auto parts store immediately identified that…read moreanother advanced auto parts store employee had recommended and installed the wrong type of battery. With out any fuss they repacked the underpowered battery with a newer and more appropriate battery at no charge. I was in and out with in minutes. Pleasantly surprised. Satisfied customer.

I cannot say enough good things about Chuck. He called me the morning of my appointment and made…read moresure all of my information was in the computer in preparation for my visit. He took me right in at my appointment time and even negotiated with my fleet company for the better more durable tires for my company vehicle. I also had to get an inspection with emissions and I was on my way in little time. I think this man deserves the Customer Service Award of ExCELLENCE because he is the reason people come back. My experience was wonderful and he just went above and beyond to see that I was taken care of in the most professional way. Please treat him right and give him a raise. He deserves every bit of it. I was told he's been an employee for 14 years. He's a gem. Thank You again. Sharon W 12/14/2022

Corrupt, unethical liars. I went for my 2017 Nissan Rogue's…read moreinspection. They told me I needed new brakes and rotors, which I purchased and they installed.. 1 week later my brake and traction warning lights were on. My car is driving fine, as always. No issues whatsoever, Just the warning lights. I took back to pep boys for a diagnosis. They said I needed a new master cylinder and new alternator. DO NOT take your vehicle here if you want an honest mechanic. I had 2 other reputable mechanics look at my vehicle after Pep Boys $2,000 diagnosis for a new master and alternator, with no explanation why or how.. Just the response," thats what came up" with apparently no other explanation.. I paid yet another diagnosic bill, then left for more opinions. The "problems" and lights were all fixed simply by installing a new $200 battery. That is all that was ever needed. I am so disappointed by these actions. Roy Nye was our mechanic for 20 yrs there. Sadly he passed away. Huge loss for Pep Boys. He was the last of the good ones. Time to change!

Great service. Trustworthy! Fair pricing. Friendly customer service. Convenient location.read more

Great place, very professional and caring. They have been doing my wheels and tires for years. Have…read morehad many vehicles there over the years!

The staff and management at the Costco Tire Center in Harrisburg, PA. are exceptional! They went…read moreabove and beyond to help me when Costco.com could not fulfill my tire order. Thank you Evan and staff. Kim Walsh

Fabulous experience. In and out in less than thirty minutes for a "winter exchange," summer for…read morewinter tires (with appointment). Pleasant staff. Forty-two bucks. Tires filled with nitrogen, not air. Free retorque in 30 days. Doesn't get better.

First time I've been here since they moved a much bigger parts storeroom and showroom store!…read moreThey had what I was looking for before and they definitely had what I stopped in for! Knowledgeable staff and they are pleasant and willing to answer questions and look up anything you ask for relating to your vehicles.

My order was shipped same day & arrived 3 days later .. Chantel was very helpful in sending the…read moreCommercial Invoice for border crossing with in mins .. I highly recommend CJ PONY Parts Michael Mission City BC , Canada

had a defective part and Shanna K. was extremely helpful, getting me a refund, and reducing…read moreshipping time while waiting for replacements to arrive.

They started serving me than ask me to wait while they are minding their own business and serving…read morenew coming people. I left without completing the service

Went to the union deposit Pa. store # 05630 to get engine bearings, there was 2 clerks, first guy…read morewas nice as he should be but gave me the wrong parts so I went back and then I had store clerk #77 . he was arguing with a customer in front of me, the customer walked out, great my turn I thought, I told him that I was returning these bearings because just 5 minutes ago the other clerk gave me the wrong bearing set. Right away the clerk was on my ass. I couldn't believe what he was saying to me. I told him to calm down. he continued about me ordering the wrong part, I told him he was being disrespectful to customers. He said I was a disrespectful customer and was being totally rude to him and was going to through me out of the store. O my god. This guy should not be in any customer service job. what a idiot.

This is the second time I've gone to the shop with a puncture issue on two separate cars. Each…read moretime, they provided very nice customer service and rapid assistance. They are upfront about their charges and provide warranty on the work they do! For two new front tires on a Nissan Sentra, we spent about ~$350 for the tires and labor. Come in handy in a pinch! Quality: 4/5 Customer service: 4/5 Value for cost: 3.5/5

2 1/2 hours to get my car inspected. Then charged outrageous amount for "required" wiper blade…read morereplacement (just over a year old). Sad, this used to be my go to place. Never again.