I would give it a zero star if i could. First off, the food took forever to come out, even though I was the only customer inside. When I finally got my order, the fries were soggy and cold, and the burger was super greasy and just thrown together like no one cared. What really made it awful though was the manager. I'm pretty sure his name was Diego, and he was incredibly rude. When I politely asked about my order taking so long, he rolled his eyes and said, "It'll be ready when it's ready," in a really dismissive tone. I have never been treated like that and will never go back. read more

I like five guys there burgers are tasty VERY TASTY and other thing is you get what you paid !

This place is always clean, great food, and friendly. I come here about once a week and it's consistent - Thanks to the staff.

After avoiding this place for over a year due to terrible service and staff behavior, I recently returned and was pleasantly surprised by the positive change. The current staff is friendly and helpful. However, my opinion on the fries remains unchanged--they're still not my favorite. read more

The food and service @ Five Guys is outstanding. I love their hamburgers and now they have milkshakes so there's no reason to go to any other chain unless you only want to drive-through. read more

I've eaten here several times and the food has always been good. The outside patio tables as well as the indoor tables are always kept clean. The staff is friendly and the service is fast, so an overall good experience every time. read more

Great food but very expensive I tell everybody it's the only fast food restaurant that offers financing

Great burgers, tasty hotdogs, fantastic milkshakes, addictive French fries. What more could you want?! I usually order the Little Cheeseburger, "All the Way" toppings, and we split a large order of fries (bagged separately!). This is because bagging the fries separately minimizes the grease getting all over the napkins and foil wrappers of the burgers. If you're hungry while you wait, munch on some free peanuts! They have barrels of them sitting around for you to serve yourself until your food is ready. It's a ton of food when you eat from here, and eating here isn't for the carb-conscious, calorie-counting faint-of-heart folks. You come here because you embrace the "fat sweats"-- the inevitable "so-full-you-don't-want-to-think-about-food-again" kind of aches. It's super delicious! read more

Great burgers. I tried to be lane and very fit for my age. So I don't eat here very often. But when I do, I enjoy it. If you don't care about health, fitness, or your weight, this is a great place to go. read more

I may feel like a bloated pig when I leave this place, but the food is just too good. The burgers are very tasty, even though they look smashed when you receive them. They aren't the prettiest, so good! Mm The fries are delicious. They have plenty of ketchup or malt vinegar, to suit your needs The shakes are yummy. I had a chocolate shake with salted caramel. Not disappointed! Finally, a small but cool thing. They have a dry erase board that lists the farm town or company that their current fries are from. Having lived in eastern Idaho, I often recognize the names and places these fries are coming from. June 11 2018. Shout out to Kenny. He was very friendly and helpful. Thank you. read more

Five Guys - Shake and fries. Burgers aren't photogenic , so I didn't include. - Burgers Near Me - Broomfield, Colorado

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I had to wait more than 10 minutes for my burger. Apparently, the staff has a more important conversation to complete than my meal. Additionally three orders after mine, were dispatched very quickly. The cajun fries are very very spicy reason for what I couldn't finish it. I hope that next time my experience could be better... read more

I came here for the first time tonight. The fries were so overly salted they were not eatable. I've heard so many great things about your fries. I excited to have a cheeseburger and great fries...so sad! I'm from Texas and we have so many great burgers. I'm working out of town and missed a good burger and thought I'd give you a try. Very disappointed with my meal. read more

You know, it's a really good burger and the fries are fresh and tasty, but it's hard to handle paying $45 for burgers for a family of 4! It's a splurge spot and it never disappoints. I do have to say whenever we have any issue on our order the manager takes care of us right away. read more

The burger, fries and shake were good. The dining experience was not so good. The inside tables were all dirty. Had to ask for someone to clean a table so I could sit down. The floor was also dirty. Fries, lettuce, straws, etc. seemed to be all over the floor by the tables. Come on "Five Guys" you can do better! read more

This place is awesome. Great food and great service. My kids love this place too. Glad to find a quality burger joint close to our house.

Best Five Guys if you're Keto! I've been to many of the Five Guys in the area over the years but this one is hands down my favorite. For one, their service is top-notch. Kenny and his team are always friendly and they make hella great food. Also, if you're someone that prefers to get your burgers lettuce-wrapped, this location has consistently done a great job with preparing wrapped burgers. In many locations I've gotten absolutely pitifully wrapped burgers, and by the time you're halfway through, most of the burger has dropped out onto the foil.. Not here! I've always been impressed by their ability to make a lettuce-wrap burger that you can actually hold in your hands and eat without making a mess. Keep up the good work, guys! read more

One of my regular haunts now that I've embraced the keto/ultra low carb lifestyle! Consistent service, quality ingredients, and everything I could ask for to make customizing my meal painless. Out of dozens of phone or online delivery and pickup orders, only had a couple mishaps, once they forgot cheese, another time they added lettuce to my bunless burger. I've never been a fan of their fries, which quickly become cold and soggy, and start out with too much salt and not enough flavor. That said, I appreciate the alternative option of peanuts included free in the restaurant (and I can't have the fries anymore, anyhow!) Not to mention having a freestyle coke machine makes this chain franchise ahead in the fast casual game. read more

Manager of store was hovering over raw food items without his nose covered by his mask. See below complaint from Katie G as only 25 days ago someone else had the exact same experience, so this is clearly not an isolated event. That manager (as noted by his black shirt) refused to disclose his name. Owner Robin Carst was unhelpful over the phone and told me I was 'unreasonable' at which point she made assumption I had never worked in a restaurant (Oh I have honey!!). She insulted her repeat client to excuse her employee's noncompliance with the county's heath and safety requirements. Thus, I have Reported this location to public health department of Broomfield. Please think again before visiting as this location does not appear interested in keeping the citizens of Broomfield county safe. Also reported to Five Guys Franchise directly. read more

I was so disappointed last night. I ordered online so I just had to run in and grab our food. Everyone had on masks except one employee who I believe to be a manager because he was wearing a black shirt. He wore his mask down over his mouth but leaving his nose exposed. He was working several stations and potentially contaminating all of the orders with Covid. This is not at all safe and not what I expected from a manager. We will not be returning. read more

No wait when we came in, service was fast and friendly. You can snack on free peanuts while you wait and lots of seating. The only thing I didn't like was that there was too much salt on the fries, my boyfriend and I had a hard time finishing a large. That might just be our preference but it did seem like a lot more than other places. With that said, this is still one of our favorite places to get good burger! read more

Five Guys - Large fry - Burgers Near Me - Broomfield, Colorado

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I ordered a BBQ Bacon Burger with Mayo, onion, Lettuce, pickle. See the photo of what I received. I'm a resident of Broomfield for 20 years. I've been a customer since this place opened. We were regulars until now. This is insulting and we will never return. read more

Five Guys - Disappointment - Burgers Near Me - Broomfield, Colorado

I really like 5guys, especially when you stumble across the newer locations. Good sized burgers, juicy greasy melty leaving grease stains on the paper bag type of burgers (my favorite) good add on options, piles of french fries... piiiiiles of fries, oh and peanuts through the lobby to nosh on in line or when waiting for your order. Only thing keeping them from a 5 star is the price. This isn't the golden arches folks, they're apparently extremely proud of their product here. read more

I finally got around to trying a Five Guys, and I must say, I don't see what all the hubbub is about. It was an ok burger, I guess, but the meat was overcooked and the freakin' thing costs almost $10 bucks. For my money, I'd much rather spend a bit more and get a Red Robin burger or even a Smashburger. read more

I have had 5 guys burgers up and down the East Coast and not sure what to say about the one in Broomfield. It was still tasty and I loved the toppings which come in abundance as you tend to pick up yummy burger droppings from the wrapper.. However it was just missing that extra something, that really super bite or taste that sets a 5 Guys burger above the crowd. I have been their twice and both times were the same. Perhaps I will blame the newness for now but if I go back a third time and I get a similar burger then they will be 2 stars which just doesnt seem right for what is a pretty tasty burger every where else... So more to come after the third time up to bat :) Comon 5 Guys.. I am cheering for you! Steve read more

8:30 pm. One person ordering. Lobby empty. I've worked in fast food and know it gets crazy but anyone have time for a broom and perhaps mop? read more

Five Guys - Kitchen floor - Burgers Near Me - Broomfield, Colorado

They get two stars for speed, but my order was wrong. When I got there they were reopening my burger to add the grilled jalepenos. I got home (15 min drive) and my burger was missing the hot sauce. Not worth a drive back. I ordered a regular cajun fry since unplanned on sharing with my fiance, but I should have got a large. The cup was barely full and then at the bottom of the bag is a small sprinkling of fries. I finished my burger and all my fries and I am still hungry (normally a burger and small fry is too much). Good thing my fiance doesn't like their fries and won't be too disappointed there aren't any left. But damn... $3.79 for a small fry?! read more

Five Guys - Bottom of the bag should have a lot more than this. - Burgers Near Me - Broomfield, Colorado

Food quality has gone down greatly, last time I got a milkshake it was watery. Not that it matters much now, but when their air conditioning was out, it was miserable to eat in the restaurant. read more

I could not believe how nasty and rude the kids who work at this place treated me this evening!! I came about a quarter til 10, had never heard of the place but really just thought a shake sounded great!! I ordered a shake and small fries. I didn't realize that they were closing until I walked out.. As soon as I sat down in my car, i realized after digging deep in my bag that not only did i have nothing for my fries, which were good, but just needed a little something - just so they weren't quite so dry at least, especially when I also had NO STRAW for my shake!!! :( I was already dying of thirst- literally the whole reason I popped in, let me just reiterate once more!! Now I'm telling you I noticed that I hadn't gotten any of these things literally as soon as I walked out the door.. I wondered if maybe it had been up to me to grab these things and I hadn't realized and certainly nobody bothered telling me!! Being barely 10pm, however, apparently they locked the doors behind me as I'd first walked out... I figured still that this was not a big deal, surely I could just grab the attention of one of the 6-8 kids all screwing around in there to jyst simply get a straw for me at least, RIGHT?? SEEMS REASONABLE I WOULD THINK!?? It was BARELY 10PM MIND YOU!!??? So, I knock on the door. I'm trying to just motion to my shake so they realize that I only needed a straw, real quick and easy solution, not a huge deal !!??? I wasn't trying to come in and order anything or keep anyone late!!??? I kid you not, I'm trying to knock and literally every kid in there LITERALLY TURNS AND JUST LOOKS AWAY, PRETENDING NOT TO EVEN SEE ME!!!!! EVERY SINGLE LAST ONE OF THEM!!!???? YOU JUST CANNOT TELL ME THAT THAT WASN'T UNINTENTIONAL ON THE PART OF AT LEAST MOST OF THESE KIDS!! I'M SIMPLY NOT BUYING IT!! Like they're just that lazy and unskilled in customer service to treat a customer like that!?? A BRAND NEW CUSTOMER EVEN!!?? This was the first time I've ever been here!! And I had been actually curious to come back and try some actual food off the menu next time bc it looked good anyway, BUT I can GUARANTEE THAT THIS WILL ABSOLUTELY, WITHOUT A DOUBT, BE MY LAST TIME HERE!! NO QUESTION! I WILL NEVER STEP FOOT NEAR THIS ESTABLISHMENT AGAIN AFTER BEING TREATED LIKE THIS!! It even gets better bc 2 of these punks get their food apparently and exit out a back door. I walked around and called out asking "Hey, did none of you see me, really??? I only needed a straw!! Seriously!???" To which they replied threatening me at first and trying to act all tough, then they threatened to call the police on me!!!!?? I was absolutely shocked!! All I could do was laugh at the idea of calling the police bc I wanted a straw!! Smdh! So I simply sat down in my car and here I am writing this review... and I want to say that I homestly don't often write bad reviews like this (esp based off raw emotion like this) bc people can bad days, you never know when someone's had a rough time lately and why punish the whole establishment as a result !?? But that many kids just outright ignoring me and coupled with the despicable behavior of the two numbnuts who left out the back later, acting all thug like !!?? It was just all way too over the top ridiculous!! To purposely just look away, EVERY ONE OF THEM?? THAT JUST SHOWS THERE'S A CULTURE PROBLEM WITH THIS!! IT'S CLEARLY ACCEPTABLE AND I WANT NOTHING TO DO WITH A PLACE LIKE THAT!! I WILL CERTAINLY TELL EVERYONE I KNOW OF THE DISGRACEFUL BEHAVIOR SHAMEFUL! I DON'T KNOW IF IT'S A FRANCHISE OWNER OR CORPORATE RUN OR WHAT. BUT WHOMEVER IS AT THE TOP, THESE KIDS DID YOU NO FAVORS TONIGHT!! One last update of the night .. as I'm sitting in my car writing this obviously quite lengthy review, a young girl comes out with the trash. I get her attention to ask about a straw. As friendly as she could be, and I've already spaced what she said her name was!! Ahh I'm saddened bc she deserves credit aside from the rest, however, she was also the manager apparently. I told her of my plight and she agreed to speak to her team. Ahh her name... wait, no I have it!! It's Justice!! Phew. I thanked Justice but I did tell her just how disappointing it was and gave her a heads up of the review that was to come. I almost even considered jyst wiping it, but decided against it. Too many people partook to be able to justify not bringing it to the attention of others or putting it up there just simply with the hope of its effect on change. I was very appreciative of Justice, however, as manager, she definitely needs to take control of that and make some hard changes as this problem seems embedded into the culture!! And that begins with management! read more

A good Five Guys location. It was clean and well maintained. Five Guys is in the running for the best burgers in Colorado! My personal favorite: Bacon Cheeseburger (2 patties), lettuce, tomato, onions, pickles, and mustard. ~$9. Yum. read more

Good food, but just noticed during my last visit that the single patty cheeseburger is now $8.19 (yikes!).

I decided to give Five Guys a try after receiving a DoorDash delivery from them. The staff was friendly, helpful, and patient. The location was clean and welcoming. The food was delicious, filling, and worth every penny! Best burger joint by far. read more

I walked in and a guy behind the counter yelled over "how many pattys?" And I responded 2. Got a burger with only mustard ketchup and pickles. Oh man... that guy cooked my burg PERFECTLY! Best I've had in a while and I am crying a tear right now thinking about it. The fries were a bit old and stale... but also weren't too bad. But that burger... wow... I don't know who you are dude, but I hope you read this review, cuz you made that burger with love. And I love you. Great job guys! All 5 of you! read more

Somewhere between a 3 and 4 star on this. A cheeseburger combo for $13 is just too pricey. Yes, the burger was good, so we're the fries, but this is really a fast food restaurant and not worth what I paid for it. read more

Stopped in this evening to grab some food ordered two drinks and two burgers. The drink machine is completely down yet they are still selling drinks knowing the macheine is down. Simply asked for a refund seeing that what I paid for isn't avavlible and the manager Evan states he can't refund me but can go check the machine out after yelling across the restaurant to a friend the machine dosent work good luck. HORRIBLE CUSTOMER SERVICE read more

So good! And the staff was on it as there was a little rush when I came in. Savanah at the register was enthusiastic even when i asked for extra stuff as I was receiving my order. read more

Mmmm five guys. Haven't been to one in years and wasn't disappointed. Everything was clean in and outside and the staff was great. Wanted to shout out to Jayden (sp?)- he was so sweet with our family (2 excited kids). Keep up the awesome work! read more

Really good burgers, really good fries. (That's 5 stars for burgers & fries fast food category; it's not exactly a foi gras place.) I and my wife went there for lunch in the second week of this location's operation. By the way, their walls proclaim that this is a nationwide chain, with locations from Florida to Oregon. The place was packed. The grill area behind the order stations was also packed with cooks & helpers; hard to see how anybody could breathe there, much less move and make a burger. Nevertheless they manage, and do so really well. I had the regular, meaning double meat, cheeseburger and my wife had the small = single meat hamburger. Asked for mine "with everything, plus jalapenos." Their menu board lists about 20 toppings, all no extra charge, and "everything" means the first 10 of them. Jalapenos are in the second rank. I have to say this is the first time I've ever received food that looked just like the picture in an ad: Absolutely piled high. The meat was super flavorful, cooked perfectly, juicy and tender. My only complaint is that there weren't many jalapenos, but it really didn't matter. Other entree possibilities include a veggie burger, hot dogs, grilled cheese, and a few other things I don't recall. We shared a large order of home-made fries, also extremely flavorful. I really enjoyed them, and I'm not usually a fry guy. A sign on the wall indicated where today's batch of potatoes came from. (In this case, somewhere in Oregon.) We were advised that the large size for fries was appropriate for two people. Overestimate. We would have been satisfied with a small. Price: 1 regular (double) cheeseburger, one small (single) hamburger, large fries, one soda (I had water): $15.76 before tax. ($17.05 with tax) Service - well, it's fast food, so recalibrate what "service" means to that. On that scale, it's very good. You make your order, then wait for them to call your number so you can grab your bag. (Always a bag.) (Burgers are in double aluminum foil to stay warm.) The wait was short; it's not like grabbing a heatlamped McD burger, but clearly not much longer than it takes to fling down and cook a burger. If you're easily bored and can't take that much of a wait, there's a bag of free peanuts in shells available for you to scoop some out into a little paper dish and play with while you're waiting. This is a very welcome addition to this corner of the Denver suburbs. It has completely crossed Larkburger, down the street, off our list. I'd have added that it also beats out Smashburger (10 min away), since for me it does, but my wife isn't sure about that. read more

Came here 6:30 on a Friday night. Big line but it moved quickly. We ordered two burgers and fries. One burger came out medium, the other came out burned. Fries were soggy with grease and mushy on the inside. I.e. undercooked...oil was too cold. Fries were also unsalted. I wish I could say it was a fluke because I've had 5 guys at other locations and didn't have this problem. Its happened twice here. Recommend you go to a different Five Guys if you're after their burgers. read more

This location is misleading it's customers' by putting up mask mandate signage. There is no mask mandate in Broomfield county. I informed the staff about the error. As a result when I received my togo burger and fries, I found the fries extremely salty and I mean a layer of salt. The employees took out their anger on my fries. I spent 17 dollars for this???? Leave politics out of my purchase and don't mislead your customers about Broomfield County mask enforcement! read more

Have gotten 'undercooked' burgers a couple times in life, so always order mine 'extra well done' to make sure it's cooked well. Apparently, this is no longer an option! Sorry Five Guys.. you used to be my favorite burger place! read more