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    Five Guys

    3.0 (68 reviews)
    InexpensiveHot Dogs, Burgers, Fast Food
    Open 11:00 am - 10:00 pm

    Order Five Guys Takeout or Delivery

    Five Guys Photos

    FIVE GUYS ATMOSPHERE

    What's the vibe?
    Moderate noise
    Casual
    Good for kids
    Outdoor seating

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    Recommended Reviews - Five Guys

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    Reviews With Photos

    Notice the time stamp on my email, versus the time it was to be ready- I'm still waiting for it  an hour for a burger?
    Jason H.

    I ordered online and received a message "your burger will be ready at 7:20pm" - it's now 8:20 and I still have no burger. All I can get on where my order is from the counter person - " it's back there somewhere." Also the place is filthy , overflowing trash so they can't be used. The trash is from the drink machine means cartridges, so the employees created the full cans. I would say they were short stage but there were 6 people in the kitchen and 1 taking orders when I arrived. Now there are 5 people in kitchen when I left and 1 taking orders. People coming in after me starting to get orders meaning there is an issue with the online system order placement. I don't like giving a 1star but there's not a lesser allowed rating or I would give it. Watching the cooking staff and manager throw items on the floor other than finding a trash can has really been a new experience At 8:31 I received my order. Another gentleman Was trying to complain to the manager about his lack of food. The manager yelled at the man "I don't care!" I appreciate the frustration on the managers part but it was entirely avoidable, and should have been countered with an apology and an explanation. Even if there was an acknowledgment of the backlog- but continuing to take orders and not telling people the time it would take to receive them... that is what should have occurred."

    Fr
    Sabina L.

    This was my first visit to Five Guys although I've always wanted to . Ordering was very simple, online and in-store. I was acknowledged quickly and my order was taken fast. The employee answered my questions that curious me asked. I ordered a regular burger plus bacon. Had I known , I could've easily been satisfied with the little burger but nooo.... This burger was one of the top 3 I've had! It was so good, hot and fresh! You can order any toppings to your liking! Nicely seasoned! The fries could've been a bit crispier for me but they had a good flavor with the Cajun seasonings. There was a lot of fries too! I will definitely return to this specific location!

    Cheeseburger & Fries
    Stanley R.

    Food was great. It was fresh & hot. Customer service overall was good. I ordered a regular cheeseburger along with fries.

    a hamburger, tomato, and ketchup
    Alissa L.

    Question: If I ask for a lettuce wrapped burger, isn't it supposed to come with the lettuce, or am I missing something?!

    Regular Burger with Bacon, cheese, onion, ketchup, mustard w reg. fries overflowing from the cup into the bag.

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    6 years ago

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    18 years ago

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    17 years ago

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    14 years ago

    Great burgers! They give you tons of fries, so it's best to just order one and split them. Love this place for a quick burger fix!

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    17 years ago

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    11 years ago

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    12 years ago

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    10 years ago

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    8 years ago

    very good burgers. love the fries and free peanuts. the drinks are good as well. not very expensive but good food!! would come back again.

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    8 years ago

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    11 years ago

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    10 years ago

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    9 years ago

    Their fries are oily and cold and they just don't know how to properly prepare them lacking salt and flavor

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    15 years ago

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    9 years ago

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    9 years ago

    Same great quality as other 5 Guys, but you get far less quantity of fries. A large fry here is equivalent to a small at other locations.

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    14 years ago

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    Page 2 of 2

    Ask the Community - Five Guys

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    Culver’s - Ice Cream

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    I got the Single Butter burger with grilled onions, onion rings, and a Cod Fillet sandwich.My…read moreburger was cold and there were barely any onions which didn't look grilled. I'm not sure what it was but I wasn't about to eat it. The Onion rings were hot but "SALTY" like I was confused. Cod sandwich was supposed to be with cheese and ketchup Only! There was no cheese and it was also cold! It looked mashed together by hand!! This was my 2nd and last visit. My first visit no issues however today was definitely a waste of time and money!

    Give it a 4. because that fish platter was super fresh and flaky, just amazing. I will say the…read morecustomer service was pathetic. I was fine until they had me pull up, mind you he did not state where to pull up, just said pull up and pointed to the side door right by that window. So I pulled up. The girl with the redhead/orangehead, whatever, she said "you need to move up to the orange cone at the very end" with the most attitude for absolutely no reason, there's other ways to say things. I finally get my order, unfortunately she brought it to me, l asked her if she had ketchup or napkins on her, she said no, rolled her eyes and went back inside. Idk what her problem was but If you don't like ur job, don't work there. She should hope she's not working next time l'm there because I have something to say :) anyways, yall should have her fired for her disgusting attitude. Great food!

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    Zaxbys

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    2.9(48 reviews)
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    I am formally expressing my disappointment regarding a recent experience at the Knightdale…read morelocation. My order included a Signature Sandwich that was supposed to be dipped in the Sweet & Spicy sauce with a side of Garlic Parmesan sauce. Neither request was completed correctly. After noticing the inaccuracies, I called the store to discuss the issue and seek a resolution. Unfortunately, the interaction only escalated my frustration. A woman named Jacqueline answered the phone and continuously spoke over me while I attempted to explain the issue. Throughout the conversation, she was combative, overbearing, and unprofessional rather than working collaboratively toward resolving the concern. I requested to speak with a manager, and Jacqueline stated that she was the manager. I then asked to speak with the store manager, but she refused to provide a contact number or any alternative way to reach him. I also requested contact information for the franchise owner, and Jacqueline incorrectly stated that Zaxby's is not a franchise. I have been a loyal customer of this location for the past 13 years and am extremely disappointed by the lack of customer service, professionalism, accountability, and willingness to resolve a simple issue. The overall experience, particularly the treatment I received from Jacqueline, was unacceptable and far below the standard I would expect from a long-standing establishment in the community.

    Cobb salad with grilled chicken was fresh, tasty and fairly decent for a quick serve restaurant…read more You get a slice if garlic tiastzwith the food.

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    KFC - Hot wing combo with mashed potatoes/gravy

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    We shouldn't expect too much from fast food, right? Well, I had a taste for Hot Wings & stopped by…read more The order taker was rude & sounded like they hated their job from the very beginning. I ordered my Hot Wings & got to the window. He didn't say "hello" or anything. Just asked for my payment. I should've driven off right then, but I didn't. I paid, received my box, & pulled over to a parking spot to bite into what I had been craving for awhile. To my disappointment, the wings were not fresh and were dry. I didn't even feel like going inside to complain, so I left. I just ended up throwing them away. It's hit or miss here. Some days you hit the jackpot & other days you don't.

    I had to put one star, but really it's a ZERO for me. The Colonel would be pissed at the food and…read moreservice at the KFC on 64 E in Knightdale, NC. First off, it appeared that they put day-old chicken in the box. Next, two of the parts looked like they came off of a Cornish hen. Additionally, the chicken is missing - all 11 herbs and spices (maybe they don't use them at that location). One of my wings was so small and hard, I couldn't eat it. Welp, I couldn't let it rest. I took it back to the location. The cashier took the chicken to the back. I couldn't tell 100%, however, I think they did not toss all items and give me everything fresh (which, isn't that the law? Or a health violation for not doing that?). The cashier returned with the boxes (they looked like the same ones I brought back - which most likely means, they didn't change the sides or biscuits.) To add insult to injury, one of the boxes was minus a piece of chicken. When I called it out, the cashier said, "I was told, we replace what you return". I let her know that I returned it all and if you mean the hard wing that I tried to bite and couldn't eat, it was also returned (it was so small you couldn't see the bone). The cashier took it back for the other piece. I am not sure who the employee (woman) was who yelled from the back; however, she yelled, "we replace what you bring back." I politely yelled back, "all parts were brought back!" I sure hope she wasn't the manager on duty representing that poor customer service. I should have gone to the Popeyes right down from the KFC. They had a line of cars wrapped around the building. The KFC had one family eating and one person in line with me. It probably has to do with the taste and customer service! Needless to say I won't be visiting that KFC again and word to the wise, you shouldn't either.

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    Five Guys - hotdog - Updated September 2026

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