Stopped to charge our car after driving 9 hours and I thought the time had changed over and gained an hour and we had not gotten a hotel yet. Really had to use the restroom and Five Guys had their lights still on so I thought they were open but when I attempted the door it was locked but the staff was still present. A female employee opened the door and said they were closed and she wasn't going to let me understandably. But Robbie came to the rescue! He asked if I had a pickup order and I didn't but I explained my situation and he graciously let me use the restroom. I didn't dare ask them to also let me order too so I thanked him, and as I was leaving, this man of God blessed me and on my way I went relieved. Truly thankful! read more

I had a great experience today, Dalton took our order and was extremely pleasant and helpful. The meal was cooked quickly even with a sizable crowd in the restaurant. It seemed like a well run team working in the kitchen. The bathrooms were clean and I saw Dalton cleaning counters when there were no customers in line. This location was great! I was impressed! read more

Fresh meat burgers to order customize with no up charge - love that. Service is quick and friendly and they have a quiet outdoor patio to sit and enjoy your food. read more

The staff is super fun. Always having a good time while making the food. The burgers are always hot and the fried well cooked are the best. Always super clean too. I highly recommend this location. read more

We stopped by this Five Guys location in TN on a road trip and the staff was really friendly. The burgers were good (as always! Gotta love Five Guys consistency!) and of course they had their signature box of peanuts out, which my son enjoyed snacking on. The place was clean and had many staff members working, which made the whole experience quick and smooth! read more

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Best Five Guys that we have ever been to! The staff were super courteous, polite and the store was very clean. Plus, the food quality was excellent and came out fast even though they were fairly busy. We will definitely be back! read more

This place is awesome. I have a five guys back in my hometown that isn't nearly as good as this one. They run a very tight ship over here, and it almost feels like these guys are professional burger and fry cooks. I love their tenacity here, and you can tell they definitely get paid well. Absolutely love what yall have going on over here, and whoever the manager is should be very proud! read more

My experience was wonderful. Staff very friendly and they were fast in getting my food.

My visit to Five Guys was great. I have a gluten allergy and they took it very serious in prepping my food. The taste of the food was amazing and the service was great read more

Everyone at the Brookview Centre Way location is wonderful! They greet me by name. (I go there once a week ) They're always smiling and friendly. The food is cooked well and quickly. Yesterday I told Angelica to hold my order. I was going to the nail salon and I would pick my order up when I was done. She walked over to the nail salon and brought me my order with a big smile on her face. That's service! That's a random act of kindness! God bless her! I high recommend Five Guys! read more

Excellent quick burger. Always fast and fresh. Friendly Staff. Out of Ice but great food experience. read more

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it was vary good juicy burger the fries were good as well I enjoyed it would of been delicious with honey mustard

Have a great experience! My server Liam made a great banana and Oreo milkshake and provided excellent customer service.

I always enjoy a visit to Five Guys when craving a burger and fries. The extensive choice of free toppings is a great value add. The fresh cut french fry portion is massive and always overflowing down in the bag. In terms of faster, casual fare, Five Guys is a good choice. read more

Five Guys - Cheeseburger - Burgers Near Me - Knoxville, Tennessee

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This location has vents that are dripping directly over a condiment/ shake station. The ceiling has black looking mold around at least the one vent that is dripping water from the ceiling. At $9 a hot dog and $11 for one cheese burger this sort of issue should be addressed immediately. Hopefully this is not dripping closer to the burger prep station. read more

First time having 5-guys and, my God, it was delicious! The burgers were grilled and freshly made, not frozen patties on a broiler. I ordered a cheese burger with grilled mushrooms, onions, and mayo. It was juicy, cheesy, and so good! The fries were so delicious, and though we ordered 2 small fries, we had a literal bag of fries! The staff was kind and enthusiastic, the lobby was clean, and the drink station was clean and stocked. Very impressed and happy with my meal! read more

When I'm craving a messy juicy burger I go to Five Guys! Never had a burger I didn't like here, they are pretty consistent. I got a cheeseburger with lettuce, tomato, onion, mayo and hot sauce. It was good for a nicer fast food place. My biggest complaint is the price. I was with my daughter and her friend, they also got a cheeseburger and I ordered 1 large fries and 3 drinks. The total was $48! That's a lot for burgers and fries. read more

Five Guys - Cheeseburger - Burgers Near Me - Knoxville, Tennessee

Stopped to charge my car nearby right before closing time. Immediately as I was walking in the gentleman who was sweeping the floor greeted me. Even with mask on, I can tell he was smiling. Ordered my food and left quickly. Of course, got some peanuts, too! Thanks for a great experience. read more

In honor of National Burger Day, it was only right to have one of my old favorites. It didn't taste as good as it used to or maybe my taste buds have just changed. I haven't had a burger in years and honestly I'm sad that I ruined my streak. The fries were chewing and my burger fell apart. read more

Five Guys - Burgers Near Me - Knoxville, Tennessee

Really slow despite 5 employees present. Burgers were cooked promptly but 15 minutes later french fryer finally filled the order, by then burgers cold... very incompetent employee. Couldn't keep orders aligned, and manager failed to do her job of training and managing despite working next to poor performing employee. Will never stop here again. read more

This is definitely one of my go-to places for a good cheeseburger. Yes, it might be a chain but this place has got it down. The Normal Burger - is 2 patties. Believe me don't order the single patty. It's a double for a reason and it's really good w/ 2 patties even if you only eat half of it. They have an app on my IPhone that I use quite frequently to order my cheeseburger that way I don't wait at all for it. This is how I order my Cheeseburger: Cheeseburger (2 patties), Extra Cheese, Bacon, lettuce, tomato, and Pickles. Yum!! French Fries - you can honestly get away with ordering a small order because they give you soo many fries! They also give you the option of regular fries or seasoned fries. I always seem to get the seasoned. Hot Dogs - they are a burger joint for a reason so I would stick w/ the burgers. The hot dogs aren't bad they just aren't my favorite and they slice the hotdogs in half. Next time you think of going fast food, or are just in the mood for a good burger then go check this place out. This location is the Best Five Guys in Knoxville. I've been to the one in Turkey Creek too but never had a great experience at that one. Cheers & Enjoy! read more

Five Guys - BLT - Burgers Near Me - Knoxville, Tennessee

This is probably the BEST Hamburger in West Knoxville. This place rocks. I recently had a month's worth of schooling nearby and several days a week, I would find myself drawn to Five Guys for lunch. The menu is as basic as it gets, but you can dress up your burger anyway you want at no extra cost. Each adult burger comes with two generous 100% Angus beef, and while they say they cook them well done, you can be assured that well done does not mean charred. The atmosphere is fast, friendly and noisy. Lots of actions as the kitchen is open to the dining area. 50# bags of potatoes are palleted on the floor, along with large boxes of peanuts, free of charge for customers. Their french fries are terrific, however, one order of fries will generously feed three persons. They fill a cup with fries for one order and then before closing the bag, they top of it off by filling it up with fries. A bit on the overkill side, but I've warned you! So next time you're hankering for a burger, it'll cost you around $6 for the cheeseburger, but every sumptuous bite is one step closer to heaven (probably in more ways than one if you eat too many, cholesterol and all). But on the bright side, it's fun, it's fast and it's American home grown! read more

Best fast food burger, too bad not hormone free beef- when will management get with the times....fast, convenient, good service. Great fries too... read more

So good and I rate this a 10 if I could they have good food quality and the staff are so nice

I cant believe this was my first stop at five guys. I was stuffed on the fries alone not to include a burger loaded with many toppings!!! Wow! what a great place. read more

I ordered delivery with door dash last night and they did not give me what i ordered. I was extremely disappointed. So what i paid for which was more then what I received. Never again. read more

Too many fries for single person. Not a place to go alone. I threw away more fries than I ate. Plus the small burger is enough. Do not have to get the double. So small fries can be enough for 4 people. If you are hunger this place is for you read more

There's nothing fancy about Five Guys--it's perfectly simple. A sinful indulgence. This is thee burger place ALL casual burger places should strive to be. It's a really basic concept--take a hunk of ground beef (or a double patty), add sliced cheese and ANY toppings you want, then eat. The burgers are kind of greasy--which is what I hear most people complain about. I've had worse though. For instance, a McDonalds Big Mac could be considered greasy and definitely messier, but nobody complains about it. Fact: Five Guys burgers are delightful and tasty. Waaaaay tastier than any fast food joint, including Hardee's (my personal 2nd favorite fast food burger joint), and just a little more expensive if you compare apples to apples. (ie burger size, toppings included, etc) An order of fries can be shared between 2-3 people easily. Tear open the brown bag they're served in and enjoy. Counter service is quick and efficient. Always friendly. read more

Love Five Guys burgers! I have been coming to this location for years and normally it's clean. However, today it is filthy! I just stepped in a huge pile of ketchup, the trash can is so filthy I don't want to put my trash in it. I am wearing tennis shoes and slipping all over. CLEAN IT Up GUYS! read more

Five Guys - It's smeared everywhere. - Burgers Near Me - Knoxville, Tennessee

As far as chain burger joints go, Five Guys is a pillar. The menu is fairly basic, but they provide many toppings-options for no additional cost, which is awesome. The burgers are messy and delicious - a winning combo, in my opinion. You also have the option of buying a smaller burger or a burger with an additional patty for $1 more, which means that you can have a good burger no matter what appetite you walk in with. The cajun fries are spot-on, as are the regular fries. As a final affectionate touch, 5G provides you with peanuts as you wait! I swear the prices here are more expensive than the other 5Gs I've been to, but maybe my memory is playing tricks on me... Eat here and eat here often. (Note: This is listed as the address on the website, but I swear that it is located closer to I-40.) read more

I called in and order for a burger and fries they told me to be ready in about 10 minutes. It took me 15 minutes to get there, and then I still had to wait another 10 minutes for fries. I ended up with a with screaming hot french fries and ice cold Burger I won't be back. read more

First time visit, I was not disappointed. The staff was very friendly and repeated the order to confirm accuracy. The place was very clean and brightly lit. All the staff were constantly busy, no standing around jaw jacking like other places. The burger was cooked perfectly. The standard fare is a double burger and very tasty. The French fries are nice and fresh, with the skin on. Nice touch is you have salted peanuts in a bin to snack on before your meal. I will recommend. read more

After my boyfriend announced he had a craving, we grabbed Five Guys takeout earlier this week. He had a cheeseburger, which he thoroughly enjoyed. I don't eat red meat, and I am always disappointed by the meager non red meat options here. Instead of an actual veggie burger, they feature a "veggie sandwich" which just includes your choice of burger toppings from the regular menu (grilled mushrooms and onions, lettuce, tomato, etc.) I ended up just eating French Fries (super balanced diet, I know), but they were SO GOOD. Since we were sharing them, I thought I'd get a large order, but it was way too big. We definitely couldn't finish them! Luckily our boxer, Harley, was there to assist. What a trooper. ;) All in all, if you want fast food, this is definitely above average. It's made fresh and always tasty. I really just wish the vegetarian option was better. read more

OM NOM NOM!!!!!! This place is sooo yummy. There really isn't a better "fast" food burger out there. It's also better than 95% of sit down restaurant burgers. The menu is very limited but everything is very fresh and made to order. It's literally just burgers, hot dogs, frys,soda and peanuts. Toppings are custom with no extra charge. A large fry can easily feed 3-4 people. My boyfriend and I can never finish them. Peanuts are free and take as much as you want. However I could see this being an issue for people with allergies. The only reasons Five Guys didn't rate a 5 star are a) The tables are often not the cleanest and b) the price. It's really very expensive for a burger and frys. It's around $25 for 2 people. But it's a great treat every once in a while! read more

This location is about 2 miles from me so I do eat here on occasion. Food is always fresh and hot, well prepared, and reasonably quick. I've never run into bad service here and the manager on duty, regardless of which manger, always seems to be actively participating in whatever is happening..speaking to customers, engaging in training with employees, etc. Place is usually clean and well stocked. Overall a decent place to get a bite to eat. read more

We go here maybe once or twice a year to have a good greasy burger and fries. Although you have to wait for your food for a while, it's not long. To go in and grab some peanuts and sit down after ordering is fun. Today we went after I had some tests done and it totally hit the spot. We went at 2pm so the place was fairly quiet. If we go from 11:30 - 1, we find ourselves in a long line or trying to find a place to sit. It is always busy during lunch, especially on a weekday. We've been going here since they came to Knoxville and we know the consistency of taste and product will remain the same. read more

Went to Five Guys for the first time today. The burger was fantastic!! I didn't get anything fancy...just a "little" cheeseburger (single patty) with lettuce, tomato, pickles and mayo...but it was super tasty. The pickles were thick and crunchy, and there were a lot of them. The flavor of the meat was much better than most quick service burger places I've been to (esp Mooyah - their meat has a weird taste!). It was the perfect size and super satisfying. The only reason I'm giving Five Guys 4 stars instead of 5 is because the fries were just so-so. Aside from Stock & Barrel (which is the BEST), this is my favorite new place to get a burger in Knoxville! read more

OMG! This place literally just made my day!!!! Let me start by saying I've been to Five Guys once before, but I don't remember my cheeseburger tasting this good. I don't remember feeling that happy bite after bite, and I certainly don't remember the overwhelming joy I felt after I stuffed myself with a standard tomato, lettuce, pickle, mustard, cheeseburger and a bag of fresh cut french fries. I got a wee bit excited and ordered jalapeños that came fresh and pretty hot, but even the spice was awesome. Go in and enjoy, well unless you have a peanut allergy. There are peanuts in open bags everywhere. read more

Food was good as always. Only problem was that the drink machine wasn't working, couldn't even get a nice glass of water. There's absolutely no way you can eat a burger and fries without a beverage to consume. Luckily some caped savior managed to fix it halfway through our meal. Hero of the day. If you see Jason in there buy that guy a beer or something. read more

What a friendly, clean & accommodating fast food place!!! Douglas was super nice & the entire staff working was very helpful! Now the burgers are delicious & made just right! Highly recommend to visit this place & location!! Make sure u order one side of fries because they serve enough to feed 3 people! read more