I've had better sandwiches here and there (I had a Philly cheesesteak; it was fine but nothing special). However, I'll still go 5 stars for the overall ambience, thee ultra-local "home grown" atmosphere and the old-school demeanor of the staff. Cash or check only. No tickets given or needed. After my leisurely lunch, as I approached the cashier, I mentioned "Philly cheese" and he insantly replies, "and fries and cola, $17." Loved that moment, and also loved the little quips of the grill chef when someone was slow to pick up an order like "got two birds about to fly away," and so on. This is a place that makes you feel like you are in a small town "where everybody knows your name." I would imagine that everything on the menu is solid. read more

I've been visiting this joint for months now. The owner and employees are very nice, and like to joke around with customers. The food is great, delicious, abundant, meaning large portions! The Rueben sandwich is my favorite along with the Vol Burger, and their chicken parmigiana! My Family and I go every Saturday for lunch and enjoy the atmosphere a lot! I really don't understand the 1 stars in some reviews, this place is a 5 star joint!! Go and enjoy yourself you won't be disappointed! read more

Sam & Andy’s West - Rueben sandwich on brown bread is very good! Their fries and onion rings are the best. Make sure you grab some ranch dressing for dipping!! - American Near Me - Knoxville, Tennessee

I normally get the Cajun grilled chicken sandwich or a grilled cheese. Today I wanted something different. My brother and I split a pizza, and it was delicious! read more

Sam & Andy’s West - My new favorite! Cajun grilled chicken sandwich with hot pepper cheese! - American Near Me - Knoxville, Tennessee

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What a cool place! Locally owned burger joint. This place is like being transported back into the 80s. They only take cash and they yell your order over a speaker back to the kitchen, then call you up when your food is ready. Got the Vol burger. Fries were awesome! Burger was too! Love this place! You can't be in a bad mood there! read more

Sam & Andy’s West - Vol burger - American Near Me - Knoxville, Tennessee

Classic Burger Joint! This may be one of the oldest locally owned restaurants in Knoxville! And I see why! We got there when they opened on a weekday to beat the crowds. First thing... this is cash only! Second, you order up front, then you find a table and then they yell out your name or something else about you (be careful what you say about yourself at the counter when you order) to come pick it up! Then after you eat you pay when you leave! I got a Cheese Steak, which was pretty good. And others got the Vol Burger. Next time that's what I'm going to get. I also got Onion Rings which were very good. Then, freshly made Banana Pudding... dang... that was sooo good! The serve was amazing! If you live close by what are you waiting for, if you are here visiting or going to a game you must stop in! read more

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My spouse ordered the popular tasty Vol Burger which is a good deal for $10.99 as it comes with cheese, tomatoes, lettuce, a pickle and French fries at no extra charge. Piled high on a brown bun with corned beef, Swiss cheese, sauerkraut and Thousand island dressing, my Reuben for $9.99 was equally tasty. It also came with a pickle spear. Sodas cost $2.99 each. A small sign posted on the window reads Cash and Checks Only, so that's the drawback especially when a majority of folks carry only debit and credit cards. However, a lone ATM sits inside the front door for those without "green" in their wallets. The atmosphere is casual with plenty of seating in orange "booths," and the walls are filled with UT memorabilia and several tvs that broadcast college sports. read more

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This rating mainly concerns the food. In a nutshell, worth the visit and I will go back. If you read the reviews, it goes without saying that the service and atmosphere are wonderful. If you didn't know already, this play is cash/check only with an ATM inside. Food I've tried so far: -Vol burger: Huge portion sizes! Great, classic burger flavor. I eat more than I should, and I was extremely satisfied with the flavor and portion size. -Onion rings: hand breaded and done well. -Ranch dressing: made in house. Awesome and not too much mayonnaise flavor read more

We had lunch here while visiting our daughter and her family in Knoxville. I had read the reviews and was so excited to give them a try. Can I just say, I now only want to dine here when in Knox!!? They make excellent food. Everything was so delicious. But it's the atmosphere and the people who make this place shine. I have no idea who the older man was who took our order but he immediately was so friendly and warm and welcoming. We are from CO and he grabbed details from us that he turned into personable moments. He called us up to get our food as "rocky mountain high". You pay at the end and he chatted with us again. Then as we were leaving, he called us over and offered my boys a piece of candy. 5 stars all the way and we will be back in knox soon and going back to this place is a must! read more

I first experienced Sam & Andy's as a freshman at UT in 1984. I was so sad when it closed on "The Strip" but the west location is just as good! Over the past year or so, I became a frequent customer, as my terminally ill brother loved nothing more than a Roast Beef & Provolone steamed sandwich. And of course, if I was stopping by for my brother, I had to get something for myself as well LOL! If you're eating in, Sam & Andy's feels like a typical diner, and it's very busy at lunch. There's lots of noise as people place orders, pick up orders, etc. while the workers are shouting instructions to each other. If you're in Farragut, stop by and enjoy a steamed deli sandwich! There's none anywhere as good as Sam & Andy's! read more

Vol burger is just delicious. They are attentive and have a friendly service. The place is clean and homey. The only downside for someone who mostly carries cards is that you can only pay with cash or checks. read more

Unbelievable service atmosphere great local food West Knoxville area been a staple here for years oh, OK. The burger was fantastic. The atmosphere is great local food Knoxville kind of nostalgia. The fries were very fresh. Everything was fresh and made to water. Quick service. Fantastic people who work at this joint. Highly recommended for a great lunch sandwiches are all fantastic. Really great. You can't express it enough. read more

I stopped in today for lunch and as usual they were busy. No problem, they have been worth it. The person taking and filling orders had just told someone to "wake up. Your food is ready". Then he turned to me and said " Buddy, talk now and talk fast". I turned and walked out. I'm not a regular but I know what to expect and rudeness is not on my menu. read more

I have lived in Knoxville for 8 years now. I can't believe I I just found this place. This little dinner is Best kept secret. From the atmosphere in the friendly staff members I can't believe this place doesn't have a line around the door. Truly a family diner because they know almost everybody walking on the door. They're known for their cheeseburgers but I decided to get a rib eye sandwich made to order. So big I have to take half of it with me. Best thing I tasted in a long time so good. My daughter had chicken fingers and they were just as good as the ribeye. When my daughter was done with her dinner the manager or owner I'm not sure gave my daughter a candy bar. This is truly my new favorite place. read more

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I do love Sam and Andy's and deeply miss the Cumberland Avenue location. The food is very even though the sandwiches may not be as big as college days in the 80's. The guys working there a fast and friendly and the beers are always cold. I really enjoy seeing all the old photos in the walls and reminiscing about high school sport teams and college days. It's just a nice place that famous for its steamed deli sandwiches and a place where I'll go back to for as long as I can. read more

There is no mystery why they've lasted 80 years. Food is delicious and consistent, prices are very reasonable and the floor show from John is worth the price of admission. It pays not to be thin skinned or overly arrogant. This place is THE place. read more

Food is outstanding! Tea...very sweet. Like an old time diner, comfortable, relaxed. Everything tasted delicious! They are cash/check only, the only reason I took off a star; guys, it's 2024, I realize you have an ATM but a $4 fee to get cash isn't my thing. This is the one thing that y'all need to get with the times on. read more

Want a great burger? Stop in here! Make sure to order the delicious VOL burger. Walk in and order what ya want. The guys here are so friendly, busy place at lunch time but they know how to serve a crowd. The onion rings here are soooooo good!! Get em' You won't be sorry. Bring your cash...cash only!! Highly recommended. read more

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5 stars across the board! John is the best! I believe he is 3rd generation owner...and his vibe sets the tone for this hidden gem! Food is outta the park! Everything is fantastic! Best italian sub I have had in Tennessee Mon-Fri, they have a hot plate special. Pot roast is aa good as any I have had! Cash only. There is an ATM inside. Prices are great... Very affordable... This has become my go to spot read more

Rude staff, acted like I was bothering him by trying to order a burger. Didn't ask if I wanted fries, drink, or anything else. I walked out... clearly they don't need my money. read more

Delightful service. Best black bean burger I have had in Knoxville plus a ton of fries and...I am going back to check out the Milkshake Bar. Yes, I said Milk Shake Bar! Very clean, reasonable prices, warehouse decor, great for families , casual chic milkshake bar vibe. So what is not to like about that?! read more

This is one of my favorite sandwich/burger places in Knoxville and easily my favorite in the Farragut area. It's tucked in a shopping center called Aspen Square. This place is usually packed around lunchtime, the walls filled w/ UT Vol memorabilia, you get a homey comfy welcoming vibe from the moment you walk in. One of the owners Johnny usually mans the counter, with his surfer look and his Greek heritage, he's sure to make you smile. You order at the counter, then when they have your food ready they call out what you ordered, then you pay when you finish eating. The things I love here are: Vol Cheeseburger Special, Steak in a Sack, Hoagie, Philly Cheesesteak, Onion Rings & I always get extra pickles! I love this place and have loved Sam & Andy's since I was a kid. If you find yourself in the Farragut area and are craving a sandwich, go check them out, it's 100% worth it, and you may have to take half of your food home like I do sometimes. Also they are CASH ONLY, but they have an ATM inside in case you don't have any cash. Hope you love this place as much as I do! Cheers & Enjoy! read more

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The original Sam & Andy's moved from the 'Strip' to Kingston Pike west between Lovell Road and Concord Road. They brough with them the atmosphere, wonderful customer service, and food that is excellent. My favorite is the Open Face Roast Beef Sandwich. While I sat down to eat, the guy next to me said, "That looks great, what did you order?" So, you get not only my recommendation, but the unsolicited opinion of another patron in the restaurant. They have subs, burgers, fries, Reubens, and a whole lot of other stuff including the original 'Roman Room.' My sandwich was about $7.00 total. You can't beat the food, the atmosphere, or the decor. read more

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Very disappointing. I went in on my day off from work to relax and enjoy a nice meal. As I walked in this 1980s rendition of a restaurant I was a little nervous. A guy (I guess the owner was yelling over a loud speaker to come get your food. So I ordered, waited and got my food. It was garbage. Burger tasted like it had been back there for an hour. But I ate it because I was hungry. After that I went to pay. They don't accept cards. Wow! I will never go back. read more

Ate here yesterday afternoon. I ordered the phlli cheese steak and cheese with a side of fries. My girlfriend ordered the vol burger with fries. They offer mostly deli sandwiches along with some Italian dishes. Great old school deli atmosphere. Low lighting and lots of black and white pictures on the walls. You can tell they get a lot of regulars. This isn't health food but it is very filling and very tasty. My fries were thick cut with the skin and were made fresh to order. My Philly cheese steak was piping hot and really cheesy. Good stuff. read more

Sam & Andy’s West - Really good fries. I couldn't stop eating them. - American Near Me - Knoxville, Tennessee

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food always good service alwsays friendly cash only, been eating sam&andy over 30 plus years never had a bad meal read more

Sam and Andy's is a local home grow home town delight! Owner at the counter, food is good, friendly, local traditions flair. I love it!

This is the quintessential, long-established, fan favorite, local restaurant. It is almost like an episode of Cheers as they greet their loyal customers. This crew works hard to turn out good food as fast as any chain. Give them your business. read more

Pretty darn disappointed. We came in tonight for dinner. Last time we tried to come in during normal business hours we were told they were closing early due to staff. We knew it was hard so we came back another night. They had a ton of dirty tables and everyone was really rude. They essentially ignored us when we came in. They helped the 4 people in front of us, looked at us and walked away. Three times, three different employees. Not a single one even said hi. We stood there for a while at the counter trying to place an order. They just ignored us. A line of 4 other groups built behind us. We finally left. We figured this was their second chance anyways so we'd go somewhere else. I understand they're busy and understaffed, but at least acknowledge me and say you'll be with me. Don't scowl and ignore me when I'm standing at the counter. read more

I had a doctors appointment out in Farragut this past Thursday and decided to dive into this place for lunch. What a fabulous choice I made, I felt at home from the second I walked thru the doors. The walls are filled with UT memorabilia, and you will see one color stand out here, Orange. The home of the Vol Burger they say, so why try anything other than the Vol Burger. The guy behind the counter was very friendly and asked me what I would like on my burger, I decided with cheese, lettuce, tomato, onion, mustard and mayo, aka loaded he called it. Seriously one of the best burgers I have ever had, juicy, tender, loaded with flavor. I will say now I know why they call it the home of the Vol Burger, because they do it right. If you are out west, then go get some food here. You won't be disappointed. They have a large assortment of sandwiches, daily specials and other items like spaghetti so I will definitely be back to try some of the other things, but it's gonna take me a minute to get past that burger, damn that thing was good. Also, it's cash only, but they have an ATM. read more

A classic Knoxville establishment. Food hits the spot! If you're looking for a sloppy, tasty, hot sandwich, order the Italian. Grab your own drinks (they have a couple kinds of bottled beer and giant vats of iced tea- I bet it's sweet), relax in in the TN orange booths and wait for your order to be dropped off by no-nonsense wait staff. You'll gorge yourself on cheesy, saucy goodness and pay on the way out. There's an ATM inside since they only take cash (or checks- what are those?) When you get home, you'll need a shower because you'll smell like 50 years of griddle grease, but it was worth it! Yum! read more

Love love this location!! Greeted by John who is always sincere and such a great guy! We always get the Vol Burger with cheese which is huge and loaded with lots of fixins on a fresh sesame bun. Juicy burger full of flavor and perfectly cooked served with tasty fries!!! Even the fountain drink ice is the pellet ice which is the best. Highly recommend! It's a tradition!! read more

It's OK, greasy food... It'll do in a pinch! Better than typical fast food. If you go there just be aware they do not take cards they only take cash. read more

Hamburger was decent, not the best. Chicken salad sandwich was very, very sweet so if you don't like sweet chicken salad, don't get it. Went to pay at the end and unfortunately the man that was taking the money, wearing black gloves, was also putting a bun on a hamburger.That right there makes me not want to ever eat there again. Where's Don Dare? read more

All I can say is if you haven't been to Sam and Andy's you're missing out. They do a few things, and they do them right. We went for burgers and they did not disappoint on any level at all. Perfect size, seasoned perfectly, grilled perfectly, served piping hot. Burger to bun ratio spot on, perfect with the condiments. Will definitely be coming back and bringing friends and family to this spot. This place is doing it right. So glad we found this spot! read more

Wonderful Reuben! Also enjoy the grilled chicken salad. Sometimes it comes with a deviled egg.

BEST FOOD AND SERVICE TOWN! Great food at great prices. It's a nice home town feel. The owner and workers make sure you are always taken care of and happy. Everything they have to eat is beyond wonderful. I HIGHLY recommend you stop in this local eatery. You can't go wrong! They are one of the few restaurants left that truly take pride in the food they serve and the people that eat there. May they be in business for many many more years to come. read more

This is a typical "diner-type" place, nothing fancy. The owner working the front (who takes your order and your money) greeted us and made us feel welcomed. You order, they make it it, call your name, and you pick it up and bring your meal to you table. We shared a cheese steak and fries. You get your own fountain drinks. It took a very long time to get our meal. The Cheese steak was average. We liked their famous Vol Burger better (that we experienced at the Fountain City location). I like paying by card, so I was disappointed that it's a 'cash only' business (unlike the Fountain City location). read more

Best burgers in Farragut! Cash only, but they have a no-fee ATM. Highly recommend for lunch.

Love the Vol Burger and Fries. The service is always fast and friendly. The ambiance of the place has a family and friends type atmosphere. You feel right at home. I highly recommend!!!! read more

Great food always fast! Very nice staff! Always clean. Got to have the Vol burger.