Burgers are OK, skip the fries. Yeah, I said it. I don't know why this place has such a vaunted reputation. Their walls are covered with newspaper and magazine reviews proclaiming their burgers and fries to be unmatched. I've eaten at Five Guys twice in DC and twice at this location in NYC, and each time, I've thought the burger was passable and the fries were awful. The burger usually becomes a big mess, as the bun is of the type of white bread that disintegrates at the first sign of moisture, and the regular toppings (tomatoes, cooked onions, sauces) produce plenty of that. You almost need a spoon to eat the second half of the burger. As for the fries, the basic fries are not successful. They are thick but limp and mushy, with an unsatisfying taste. In the ill-conceived cajun version, they apparently have had about a quart of McCormick powdered cajun seasoning dumped on top. I love spicy and strongly flavored food, but i'm not a fan of eating the contents of the spice rack directly. Really terrible. Also worth noting that at least in NYC, the prices are steep. A cheeseburger and fries (no drink) will run you $11. You can get better food for that, or something decent for a good bit less. read more

Shout out to Diego! The manager here. His grubhub guy messed up the order and he offered to make it right! This is customer service at its best!!!! Food was good and place was clean. I'll def be coming back read more

I love Five Guys on 3rd avenue. Given the neighborhood, this is just about the best burger you can get. Yes, they are death on a stick, but it's a tasty, tasty stick. The lines are long, but they move fast. The people behind the counter are friendly and courteous. The fries are good, but they give you way too many, so you can order 2 burgers and 1 fries and have more than enough food for you and a friend. It's a little pricey, but totally worth your money. Why spend $2 less for a mediocre burger? If I get a burger for lunch, I want a *good* burger. I'll pay it. Regarding delivery - the thing is, you can't order at 12:15 and expect your food to be there in any sort of reasonable time. BUT, place that same order at 11:55, and it will magically appear at 12:15 (at least in my own experience) Oh, and the toppings... The toppings. Hot sauce and jalapenos and grilled onions. Heaven between a bun, I tell you. read more

My first time in this place was two years ago I was visiting Kalispell, MT. and it was awsome, since then I'm a fan of this Burger's Chain, love them fresh and you could choose any toppings for free (actually it's all included in the price - there is not such a thing as free lunch and specially in NYC) Place gets pack by lunch, although there are so many people working seams like chicken with out heats and that the reason I give only 4 stars, howeverl food is great, highly recommended; if you are a hamburger lover. read more

Mediocre nuts Little bacon cheeseburger Cajun fries - yum! Sort of slow service Too many sodas don't work Still a wicked joint read more

Let's get down to it. Five guys used to be incredible. There used to be some value behind it, in getting a bigger more quality product. However it may just be this location, but I feel like the burgers have gotten smaller . Less toppings are being placed on them and the amount of fries that you get aren't as much as they used to be. Also the cost of the items has gone up and it's hard to justify paying what you pay. Almost 20$ for a double w/ fries and a drink. I almost rather pay half as much to get a basic simple cheeseburger and fries at the place across the street as opposed to going out and finding a five guys to go to anymore. The service was uncaring. Its lost its edge and has become just like anyone else. I'd rather go to Shake Shack. read more

This place is my new go-to for a cheap burger. Fresh ingredients, good cajun fries, quick, and cheap. read more

First of all, FIVE GUYS is the DEFINITIVE BURGER. That's it. If you haven't had it yet, you should. If you have had it, you should have it again. God, their burgers and fries are incredible. Cooked perfectly, with that perfect amount of grease coming out of your beautifully prepared burger and fries (which should definitely be accompanied by a fountain drink). A good trick is to get the burger and small fries because they always give you more fries than the size you ordered (inside that pretty brown baggy they give your sandwich in!). I would give 5 stars just for the 5-guys, but this branch had some issues with the fountain drink machine when I went (and no one told me the machine was 'being fixed' when I made my purchase and didn't offer a refund until they were 'sure' the machine couldn't be fixed). If possible, try 5-guys in another branch. read more

This is a disappointing misrepresentation of the Five Guys chain that originated in Arlington, Virginia. The freshness of the beef and potatoes is supposed to be uncompromising, the atmosphere - with peanut shells littering the floor - something between a clean diner and a hole in the wall. Sadly, the burgers here in Manhattan are overcooked and the fries are undercooked. That makes for a dry experience. I hope things improve. Five Guys in Northern Virginia are still among the best. read more

I got the cheeseburger consisting of two patties for only $7 and small fries for $2[which they gave a lot] The burger - it was ok. Pretty dry and not juicy at all but it was better than Shake Shack or McDonalds. I got mayo, onion, lettuce and BBQ sauce. If it weren't for the BBQ sauce I wouldn't have liked it. BBQ sauce was ok. Nothing too fancy Fries - they were not crispy at all. The kind of fries that just melts in your mouth. If you're into that then that's good. Overall, a tiny speck above average. If you come during rush hours you'll have to wait a while. Maybe 10 minutes or more. I went in at 1:15p.m during a weekday. read more

"It wasnt bad, it was ust overpriced." Thats what I said when I was asked about the burger I just ate. I stand by that line because it is the absolute truth and everyone in my office agreed. Nice presentation, good Cajun fries but the prices just blew away the quality factor. I wanted to try this spot and did but I will not be returning. read more

Synopsis: Most famous 3 burger joints in NYC = Shake Shack, Burger Joint (at Le Parker Meridien), and Five Guys. Five guys would be my least favorite out of the 3 most famous burger joints and my favorite is Shake Shack. Time of Experience: Sunday afternoon Food Ordered: Cheeseburger & Fries Pros: (1) Customization. Standard cheeseburger comes with a double patty and cheese. You get to choose your toppings at no additional charge. Mayo, Mustard, Ketchup, Onions, Pickles, Relish, Tomatoes, Mushrooms, Lettuce... are a few of the ingredients to choose from. If you like customization, then this is the place for you. (2) Large portions. A lot of meat and a lot of bun. (3) If you order fries, the only nuance about this place that is unique is the malt vinegar for the fries. Tasty. But I'm more a ketchup person, so wasn't too impressed. Cons: Customization. I am not a chef. I like when an acclaimed master chef determines what the best toppings/condiments are for a burger. I concocted my own masterpiece but let's just say it wouldn't win the burger of the year award. The burger was OK. Nothing special. Not sure why Obama and staff like Five Guys so much. Ambiance: Nothing special. Reminds me of a Ralphie's. Or a Checkers. Service: Nothing out of the ordinary. Overall: A-Ok. But I'd rather try out Shake Shack or Burger Joint before trying out Five Guys. read more

I know this is supposed to be a sloppy burger joint, but does my meal REALLY need to drain oil like that? It comes to a point where the delicious factor is replaced by feeling guilty because of the abuse you're inflicting on your body by consuming their products, which is quickly followed by self-hatred and tears. Okay, all jokes aside, they REALLY need to cut down on the grease factor and, moreover, make the food cheaper because the quality is definitely not worth the price. read more

9/3/10 Haven't tried EVERY burger in the city...yet...but this one was really good. Out of all the burgers I have tried, this one would be a close 2nd. The one thing I like about this place was that all the burgers were well done. The one thing I didn't like about this place was the waiting. I had the Cheeseburger (I actually thought it was a regular cheeseburger, but it was a Double Cheeseburger) and it was excellent. It wasn't pink juicy, but it was still juicy (come on it's well done!) and VERY tasty. I think I ate it in about 7 minutes. I was told to try the cajun french fries - they were powdery and good (spicy), but they were too much after the double cheeseburger =) All in all, I would definitely go here again. You get a great burger and sample as many toppings as you want. I wasn't offered peanuts, but it wasn't a big deal. Dont' eat this "on the run" - I did, but it was messy - and definitely try it! It is number 2 on my list (and I'm very picky)! read more

Today was my first encounter with Five Guys. After a co-worker came in with the smell of the fries wafting through my office (thanks Shawn), I just couldn't contain my curiosity. Needless to say, overall, I was very impressed. The friendly staff seems like they love their jobs with their big smiles and high energy, but not faked like some corporate stores require. When I got the burger and fries back to my office, I was in Heaven! not to be confused with 'burger heaven", which i felt robbed after eating there a few months back. The burger was stacked high with ingredients and stacked even higher with taste. The fries were plentiful and cooked just right to become a new craving food for late nights and "hangover" Mondays. Delicious food and an entertaining place while watching the line of cooks at each station prepare the food. Keep up the good work! I'll be back for more! read more

This is exactly what you would expect of a 5 Guys establishment. Quick service, good food, and they give a ton of fries in the bag. I've never had a bad experience here. It does get very crowded during lunch time so, the tables tend to be dirtier then with the peanut shells everywhere! If you can avoid going during lunch hours then do so, you'll be happier for it. read more

Working nearby, Five Guys is hard to miss. I had heard of the chain, and was waiting for one to come into the area. This is definitely a place to stop by at least once. I can guiltily say that I've been here twice recently. The burgers are good, but not spectacular (Shake Shack has them beat). All the sides for your burger are free, they offer a wide variety, and gladly heap them on for you. I recommend the small burger, which is one beef patty. The fries are fantastic, they rotate where the freshly cut potatoes come from. A regular order should sate even the hungriest customer. They've also got free peanuts, but don't expect to spend less than $10 here. read more

Great place! Staff are always friendly and polite. They say thank you when you tip. I love the peanuts and usually good music.

Five Guys on 3rd Avenue is probably not going to win the award for best location in the fast-growing franchise, but it does serve it's purpose for greasy, fast food. The burger itself tastes like a done-up Wendy's cheeseburger, but with thicker patties. They come tightly wrapped, so tight in fact that upon opening the foil, the burger is usually a condensed ball with all of your free toppings mashed together. My order of choice is the double cheeseburger (or regular) with bacon, mustard, grilled onions and mushrooms and jalapenos (fresh, not pickled for some reason). Just unhinge your jaw, make sucking noises and eat. read more

Five Guys, Definitely NOT Five Stars If you live anywhere in America, you know that Five Guys chains have been sweeping the nation, particularly the East Coast. There's been a lot of hype about Five Guys, especially since Zagat voted their burger the "Best" Fast Food burger in America in 2010. Now, I am not really a fan of fast food. The only time I'll make an exception is on a road trip (and even then, I usually get chicken). But with all the buzz and a new location right around the corner from my office, I had to give Five Guys a chance. If anything, for the sake of research. Well, sorry Zagat, but my official vote is in, and I think Five Guys stinks. Granted I haven't had a fast food burger in about 11 years, and I can't for the life of me remember what a McDonald's burger tastes like, but I can say with certainty that I'll never go back to Five Guys. If this were a comparative review, as Zagat's was, maybe Five Guys would rank the best compared with Mickey Dee's, Wendy's, Burger King, and the like. But it's not that kind of review. And I'm not willing to do that much for the sake of research. Therefore in the case of Five Guys v. nothing else, nothing else wins. I have to say that I did really enjoy the atmosphere inside the Five Guys on Third Avenue between 43rd and 44th. The staff was really jovial and friendly. They looked like they were having an awesome time preparing mediocre burgers. I was there during the lunch rush but the line moved pretty quickly and everyone on line seemed really excited about being there. At the time, I felt really excited too. I felt like I was part of something new and big and different. Well, that didn't last very long. The first thing I didn't like about Five Guys is that the place smelled like a typical, greasy, fast food joint. The kind of place where after you walk out, you want to take a shower. I assume you really can't help that when you're searing cheap beef and frying pounds upon pounds of potatoes in peanut oil, but I guess I was hoping for something better. I ordered the Little Cheeseburger, which is really just a regular-sized fast food cheeseburger. (The regular burgers at Five Guys have 2 patties.) They offer a choice of 15 free toppings, but I tried to keep it simple and went with ketchup, lettuce, tomato, and pickles. I didn't get their famous fries that notoriously soak the brown paper bag with grease, which in hindsight, may have been Five Guys' saving grace. But I was really there for the burgers. Let's talk about the burgers, shall we? First of all, they are a complete mess. You open the foil wrapper and there's lettuce falling all over the place, thick slices of tomatoes sliding out of the mangled bun, and globs of ketchup everywhere. I couldn't even hold the damn thing. Five Guys' burgers are a contradiction to the idea of Fast Food; which you should be able to eat on the go, in a hurry. Secondly, the meat patty (if you could even call it that) was also a complete mess. It looked very unappetizing and had no patty-esque shape whatsoever. It looked like they balled up a wad of overcooked ground beef, slapped it on a bun, covered it with toppings, and called it a day. They do use fresh, not frozen, meat. But that doesn't necessarily mean it's good, fresh meat. Thirdly, just because you throw a slice of cold American cheese on your hamburgers and hope the heat will melt it, doesn't give you the right to call them cheeseburgers. Lastly, the meat had no real flavor. It tasted like a typical fast food burger that you could get anywhere off I-95 (or your Interstate of choice). Not to mention, it was difficult to even taste the beef without choking on ketchup or a gargantuan pickle slice. To top it all off (no pun intended) I had indigestion for the next 6 hours. Thanks Five Guys! Now I understand why Five Guys offers 15 free toppings. They have to mask the generic, fast food burger taste with something. read more

Horrid service, the guy at the counter basically refused to talk to you about any changes to the burger. When the burger came out I asked for mayo, waited almost 10 minutes and they kept ignoring me.... do not eat here read more

Horrible service. I ordered a veggie sandwich, which consists of lettuce, onions, tomatoes and cheese. NO patty, and waited 25min. And they were not even busy!!! Employees were too busy chatting while my sandwich just sat there. read more

Five Guys - Burgers Near Me - New York, New York

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This is a great fast food burger. The fries are awesome too. No frills and a basic decor but they let you choose your toppings and make sure you are happy. This location is quick and clean and delivers the experience well. I give it 5 stars for the awesome taste though it is in the fast food category. There are some better burgers in the city I must say, but not too many. Ps. The regular has 2 patties so it's big. read more

Generic regular burgers with reasonable pricing. Just another place. Not worth mentioning in a conversation.

Recommendation #5: Give people ownership of the burger-making process. The people should have a choice between medium-rare, medium and well-done. read more

We order and have it delivered. It always comes on time and hot! They put in lots of extra fries and they are the best!

First time having a burger here. I enjoyed it. I wouldn't eat here. It's very fast food looking almost like a lunch room in school. The burger was tasty. U can get unlimited toppings. I wish the burger meat was a bit bigger but that's just me. I'd come back. read more

food at five guys is always awesome! if you wanna get a big meal.. the cajun fries are def awesome.. you can be full eating here! my only gripe about this location it gets SUPER jammed up with customers and the line is deadly long. and it can be pricey i don't remember it being this expensive fries were 8-9 and the burger can be 9 as well. you will spend about 16 bucks for lunch. if you wanna treat yourself then this is good. read more

Really, what's all the hype about? I finally had a chance to order here last month. I got take out one day for lunch during the work week. It was pretty full inside with customers but the flow of the line moved quickly. The service was good and the cashier ringing me up was happy and friendly. What's up with no combos? I feel cheated if there's no combo meal with a slight discount. Everything here is a la carte. I ordered the "little cheeseburger" (single patty), regular sized fountain drink, and regular sized "cajun" fries. The burger was dry and over-cooked, the fries were burnt and tasted like they were completely saturated with Lawry's seasoning mix! There are better, cheaper burgers nearby. It really wasn't worth $11.40! read more

Definitely one of the better Five Guys Burgers that I've been to. Burgers were juicy and the fries were crispy (as opposed to my experiences elsewhere). Oh, and they have the peanut barrel out, that's always fun. read more

Decent. My big issue was that the buns on both my burger and dog were on the soggy side by the time the delivery came. And the delivery takes forever around lunch time, more so than most other places in the area. But the bag was still filled with enough fries to feed an army and my need for grease was more than fulfilled! read more

Great fresh burger patties, nice veggies and condiments, overall solid new chain burger spot. Hand cut fries good too. Location bit dicey given homeless support area at church around corner can get a bit panhandlly. read more

The burgers at all of the Five Guys are the same so I am not writing this review for that. The reason is their staff. The guys who work there are super friendly. Their enthusiasm lightens up the restaurant and makes their customers feel welcome. read more

Me and my pregnant wife went to this place last week. The burgers itself tasted just fine but afterwards both of us had to use the bathroom immediately. Not sure what the issue was.. most likely they were undercooked or frozen right before they grilled the burgers, either way paying $28 for 2 burgers and fries and explosive crap isn't what you want to do.. especially when you are pregnant. Five guys was pretty good in astoria.. but this one.. we will never go back to. read more

Been going to five guys for a while now. Happy this one is by my office. Lunch has just got better. More options is always better. Pretty big with lots of people working which makes it a faster process. We all know they take forever. It's worth it tho, no? read more

This was a pretty cool place. The burger, despite being medium (I like medium rare) was still super juicy and tasty. It also had kind of a cool feeling to it. I don't know why, but it made me feel like I was in a college town or something. read more

Five Guys is cheap compared to many other places that serve real burgers, but not as cheap as you'll find it outside of New York. Still, a regular burger has two patties and as many toppings you'd like. Plus, free peanuts. Yum. In my experience for the price this is the best burger in Manhattan. read more

So I walk in here the other day on the advise of my coworkers. They kept telling me how good the burgers were and how I just had to try it. Well, I stepped up to the counter and ordered the unhealthiest burger I can get. I got the Bacon cheesebuger with everything. What the hell, the toppings were free. I got a drink and 11 dollars later I was walking to the local park with a heavy bag in hand. The burger was a freakin' thing of beauty. The double patty with dripping cheese, bacon,lettuce, tomatoes, pickles, onions, mushrooms, mayo, mustard and more brought a tear to my eyes. Man, I loved every bite. My buddy shared his cajun fries with me and they just as tasty although a bit on the greasy side. Apart from costing an arm and leg, the meal was pretty awesome. Will be coming back again. read more

This is a pretty standard Five Guys, so if you're looking for something out of the ordinary you're out of luck. You're going to get an excessive amount of French fries-which are good-as well as a decent hamburger, which is too chewy for my tastes but enjoyable nevertheless. And how can you complain about free refills? You can't. read more

Almost always a mob scene during lunch at this place...and for good reason. The burgers are among the best in the city (i'd say top 10 - not as good as Shake Shack or Burger Joint), but that's real good considering this is a franchise. Yes the burgers are greasy, but always juicy and very tasty. The line moves fast here, and they give you an option of 16 toppings you can throw on there. I personally put Lettuce, Onions, Ketchup, Mayo and A1 Steak Sauce... delish. The fries are usually decent too, but sometimes a little too greasy/ soggy to enjoy. Hard to find seats during lunch time here, so better to take out. read more