They did an outstanding job working on my Mercedes Benz. I brought it in for a routine…read moremaintenance procedure and now it is running like a brand new car.

The VW dealer told me I needed new rear brakes, but the price seemed way high (pads and rotors. I…read morecalled Gainesville to get a price quote, hoping to save a few bucks. They asked me to come in so they could look at it, as Atlases have a couple of versions, and they wanted to verify the setup. I came in, they pulled the wheels and told me the price (much better, 30% lower), but that I should wait 5k miles, that there was plenty of life left, and it would certainly pass inspection. No charge for the inspection. I was fully ready to do the job. I am impressed by their honesty and will return for the job in a few months.

I've had 3 servicings done at Toyota Warrenton. Their staff is friendly and the prices are…read morereasonable. I've never had issues of them trying to overcharge for services or provide something that wasn't needed, unlike my experiences at other Toyota and non-Toyota dealerships. I live in Fairfax now so the Fairfax Toyota is closer, but after a recent negative experience there I decided it was worth it to make the drive to Warrenton. Warrenton did the same work for $240 cheaper, and confirmed I didn't need an extra brake flush that Fairfax wanted to charge $160 for. The waiting room is clean and quiet, and they have wifi. The service has always been prompt, although I book ahead of time online and note what I need.

Prepare to be overcharged…read more Warrenton Toyota had a used, rare‑trim vehicle I had been searching for, and unfortunately that's where things went wrong. They did provide a Carfax report, which showed the vehicle was a corporate fleet car -- not the "owner's personal vehicle" as stated. That alone was concerning. The test drive was limited to a slow neighborhood loop until I insisted on evaluating the suspension, acceleration, and braking. Only then did the salesperson reluctantly allow a proper drive. Once inside, they accepted my offer quickly, but padded the "dealer service fee" (documentation fee) to an excessive $795 -- far above the typical $250-$350 quoted elsewhere. This fee is set by the dealer, not Virginia, and I should have walked out. Financing was worse. They only ran my application through Toyota Motor Credit, returning an 8.63% rate despite excellent credit. They did not shop for better rates. When I questioned the sudden increase to 8.77%, the finance manager dismissed my concern, claiming the difference "only amounts to $70 over the life of the loan." It was not what we agreed to, and only after pushing back did he revert it -- then announced he would not change anything else on the paperwork. It left me wondering what else was buried in the contract. I was also told I could either return to the dealership for my plates or pay $60-$80 to have them mailed. After being charged nearly $800 in dealer fees, this felt unreasonable. The most concerning part came afterward: the dealership never collected the rather large 2/3 cash down portion of the purchase intended to be paid from savings via check. When I called the dealership when realized, a manager admitted they should have collected it and instructed me to drive back -- a 2.5‑hour round trip. Only after mentioning inclement weather did she offer certified mail. My bank advised wiring the funds instead for security, but even that is risky if as they could just claim they did not receive it and it is essentially just like cash. The finance manager ultimately came to my home as the weather got worse so to pick up the deposit check. Even then, he refused to issue a receipt for the payment. He also refused to refund the $250 that the DMV paid the dealership after they incorrectly listed me as an uninsured motorist -- despite the fact that I had produced proof of insurance before driving the vehicle off the lot. This was extremely concerning and felt like yet another predatory practice. The entire experience left a sour aftertaste. Between the inflated fees, questionable financing practices, lack of transparency, refusal to correct errors, and logistical mistakes, I cannot recommend Warrenton Toyota.

I have been taking my vehicles to Joes for twenty three years. I have enjoyed great, competent…read moreservice in every case. There is a reason Joe wins the "Best of Warrenton" award every year for auto repair and service since inception in 2007. Honest and reasonably priced. Joe knows cars and trucks. Skip Warrenton

Great quality work; friendly response always; fair, reasonable prices. Joe's is tops!read more

had a very frustrating experience at this AutoZone location. The cashier was rushing through the…read moretransaction and did not provide me with a receipt. Because of that, when I realized I was given the wrong part, I had to go back and deal with extra hassle just to resolve the issue. Instead of a simple exchange or refund, I was only given store credit, which was inconvenient since the mistake wasn't on my end. Overall, poor attention to detail and customer service. I expected better and won't be returning to this location

I had a very upsetting experience at this AutoZone location around 10 PM on a Saturday night. I…read morereturned about $45 worth of items, all brand new and unopened, purchased with a valid receipt and a Christmas gift card. I work on cars and often buy parts that end up being returned, so I frequently make returns -- this is normal for my work. Instead of handling this professionally, the manager accused me of stealing, cursed at me, and threatened that they would keep my merchandise and call the police. Regardless, the return was processed and I was able to buy other items with the returned money, so clearly the system did not flag anything. This behavior was completely unprofessional and unnecessary. Even if a store wants to limit returns, it does not justify false accusations, aggressive behavior, or threats toward customers. The manager needs better training on how to treat customers respectfully.

Line x of manassas does a great job of making sure the lines are straight and the line x looks like…read morediamonds when done.

Called for a quote last week. Got a call back in less than an hour. No pressure sales pitch and…read morerecommendation for my needs. Set an appointment up and said it would take two hours. Two hours and two minutes after dropping the truck off I get the phonecall that the truck was done. 10/10

Beware! Brought my car in for a simple tire change and specifically asked beforehand if they could…read moredo the job without damaging my rims. I was assured it would be fine, but I ended up leaving with fresh damage on multiple areas of the wheel. Two huge gashes on one rim and damage the entire outer edge on other. What made the experience worse was the way it was handled afterward. At first the staff admitted the machine likely caused the damage, but after talking among themselves they suddenly changed the story and claimed they weren't sure what caused it because they "didn't have before pictures." Instead of actually helping resolve the issue, I was given a phone number to call. I've spent the entire week calling, leaving voicemails, and sending texts with no response from anyone. Mistakes can happen, but avoiding responsibility and ignoring customers afterward is unacceptable. If you care about your wheels, especially aftermarket or gloss black rims, I'd strongly recommend taking detailed before pictures and thinking twice before coming here.

Mad at myself to go trust this place again. Rons hires low hanging fruit, these guys can't fight…read moretheir way out of a wet paper bag. I have after market wheels and these finger lickin mouth breathers scarred up my wheels BAD and they know they did.... These people don't give a shit, go somewhere else....

Brought my daughter vehicle for repairs, safety inspection and oil change. Customer service was…read moreoutstanding. The service experience was valued. Best regards, Thomas L

I am starting to experience similar issues to those reported by others who have dealt with this…read moreshop. Every time I take my car there, they seem to find additional problems, which has even made me wonder whether a new issue may have been intentionally created on one of my vehicles. They seem more focused on sales than customer service. I was overcharged for a service that was never performed, and they would have kept the charge on my bill if I hadn't caught it. On another occasion, I questioned whether my alignment was actually done because one of my tires began wearing unevenly. They then recommended replacing the tires and doing another alignment--even though I had paid them to do an alignment only a few months earlier. I would strongly recommend exercising caution when dealing with this shop. Double-check every charge on your bill, question all recommended services, and make sure you know what is already working or not working on your vehicle before bringing it in. Better yet, consider finding another shop you can trust. The shorter service representative at the front desk with the buzz cut comes across as subtly pushy and overly focused on costs and limiting discounts. I also found some of his interactions questionable, which made me uncomfortable and left me with concerns about his honesty and transparency. Overall, I simply did not feel comfortable dealing with him.

What a pleasant purchasing experience! I decided to give them a shot as they are near my house…read more Idris was phenomenal! He provided a high level of customer service and is so knowledgeable. From beginning to end he really patiently guided me through the process. The entire process was smooth and easy with not much back and forth. Ayham is a finance whiz with such a friendly and straightforward approach. Everything was transparent and hassle-free. I really cannot have expected much more. Not to mention I love my new car!! I highly recommend them!!

I have previously purchased (3) vehicles from the dealership. The most recent experience was I…read moretraded my 2016 Jeep Gr Cherokee for a Toyota Corolla. After one week I realized a small car is not for me. I went back into the dealership and test drove a Jeep Compass, but did not like it. I asked if I could buy back my Jeep Gr Cherokee that I had traded in. They offered to pay off the toyota which I had financed and sell me back the Jeep that I had traded in one week prior for $7,000.00 more than they had just given me as a trade in value. I refused. They finally came down to offering to sell the jeep back to me for $3,000.00 more than they had just given me as a tradename. MY POINT IS: BUYER BEWARE WHEN YOU'RE DEALING WITH SAFFORD KIA MANASSAS. They act like they really care about you, but truly its all about the money for them. I will not be returning to this dealership for any future vehicles!!!!!!