Best service. They are super polite, willing to help, very educational and kind…read more I've been to this location about three or four times and any time I've had a problem whoever is at the desk has always been willing to help and support me. Honestly, the workers here should be provided with tips because they are doing sometimes a mechanic's job. They aren't pushy about buying products rather trying to make sure that the problem is fixed and I really appreciate that. Kudos to you all

Will is the actual GOAT!!! He jump started our car in a DIRE time of need (in the pouring rain, on…read moreNew Year's Eve, in the parking lot of 99 ranch) and was such a kind soul. I would absolutely buy anything and everything from this location, they're incredible and truly saved our night!!

I was in there today, 5/20/26. Just looking for some AC juice. Everything was normal. Guy answered…read moremy question with a very reasonable answer. Then as im leaving he calls me back, accusing me of stealing. And i asked him if he thought i was stealing. Big fruity boy was like ooh i didnt know. It was so uncomfortable. My used up worn out work gloves made you sus.? What.? Cuz i have dreads.? Atleast the girl with the colored hair was a sweety pie. Autozone, do better. And he was slouching on the counter when i came in not one ounce of welcoming energy.

Thank you Christopher and AutoZone for offering a free electrical system test, which gave me…read moreconfidence of what exactly needed to be replaced vs. going to the dealership with an "open wallet".

Had a nail in my rear tire and Robert took me in and i was out of there. Thanks Pep Boysread more

The staff here are friendly, but there's a serious lack of technical and diagnostic skill. I…read morebrought my daughter's car in for an A/C system diagnostic. I had an appointment, but when I arrived, I was told they were backed up -- so that meant a long wait. After the diagnostic, the service advisor told me the compressor was bad. He even double-checked with the technician to confirm that the relays and fuses had been tested, and the technician said they were good. Fast forward -- I took the vehicle to another shop to have the compressor replaced. After installation, the A/C still didn't work. I mentioned what Pep Boys had said and asked if we could do some basic troubleshooting. Within minutes, we found a bad relay -- something that should have been tested immediately. A quick test, the technican could have easily done was I swapped the A/C relay with the fuel system relay right next to it, and sure enough, the compressor came on and the engine died 10 seconds later. Extremely frustrating experience. A simple, basic test was completely missed, leading to unnecessary expense and wasted time. Friendly people, but I won't be trusting them with diagnostics or servicing any of my vehicles.

Came in to see if they could check my battery in my car to see if it needs to be replaced…read more The guy couldn't find where to attach the device. Then tells me you just have to take it to Mercedes dealership to find out. I had called the other day to ask if they can check and the guy on the phone said yes so when I brought it in now it's a whole different story.

I went in today to buy a battery for my car and I found the battery just fine but when I went to go…read morecheck out, there was a line of people waiting no store associates available to check anybody out and when I asked the manager why she was having her last sales associate run an errand for her. She told me that was more important than all of us standing in line trying to pay. You would think AutoZone wants the people that are coming in to buy stuff to actually buy it instead of walk out like I did..

Well stocked and clean store with lots of available staff. However none of them will ask if you…read moreneed help finding anything. Stood in the wiper section for about 10 minutes trying to find a rear wiper before giving up. Turns out those are in back somewhere and you have to ask for them. Got what I needed and will probably be back if I need anything else at odd hours.

Friendly staff fully stocked super quick and helpful. Definitely would recommend if you need…read moreanything. Car part related. Super affordable price points I say even better than Amazon

I appreciate the knowledgeable Manager who helped me and answered some questions pointing me to the…read morecorrect product. It would've been five stars, but there were two other workers who were chitchatting and I've been in the store for at least five minutes looking at different products. Since I'm a woman, it's important to have an idea already of what is needed, so I know when they're trying to upsell me.

Had a bad battery and urgently needed it fixed. Every Toyota dealership told me I needed an…read moreappointment tomorrow, which didn't work because I need my car to go to work and make money. Ruben was amazing. He checked the battery, confirmed the issue, and replaced it quickly and professionally with zero hassle. Super knowledgeable, calm, and genuinely helpful when I was stressed out. The replacement worked perfectly and got me back on the road the same day. Ruben is exactly the kind of employee that keeps customers coming back. Huge thanks to him!

These folks go the extra mile and reasonable prices. Two thumbs way up, a solid 10. This is…read moreperhaps my third glowing Yelp review for Monument Auto Parts on Detroit Avenue, Concord. But they deserve it.

They don't have enough stars. I was knocked off my feed with the amazing service offered here…read more Louis went above and beyond to accommodate my car needs. They made my whole process less stressful!

I just bought a 2025 RX 350H from Lexus of Concord. It was one of the best car buying experiences I…read moreevery had. Fredy Herrera was my sales man and was very helpful. There was absolutely no pressure. I really wanted an RX 350H but I recently retired and other than road trips I don't drive a lot of miles. Fedy showed me a 2025 with 12K miles that was about 10% cheaper than buying it new. It had everything on it I was looking for including the color. Since it was a certified pre-owned vehicle it came with a 5 year warrantee and 2 year free service. It was exactly the car and deal I was looking for. I highly recommend Lexus of Concord. They are low pressure and seem truly interested in getting you the vehicle that really meets your needs. Tom W.

Got our dream car TX500H!! We had a great experience working with John Hurt at Lexus. Since we live…read morein Sacramento and the dealership is in Concord, John went above and beyond by working with us before we even arrived. He was responsive, helpful, and made sure we had the information we needed ahead of time, which saved us a lot of time and made the trip worthwhile. He called us right when the car arrived. When we got to the dealership, everything was ready to go. John was professional, knowledgeable, and easy to work with throughout the entire process. He answered all of our questions, kept us informed, and made what could have been a stressful experience feel smooth and straightforward.