I needed my husbands car battery charged so I called o'reillys to see if they had one and they said…read moreyes. I went the manager Ladonna helped me. The process was fast. Then a guy who worked there help me put in the batterie. The entire process took 10 minutes. The customer service is definitely superior here compared to other places I come here for car parts before any other store.

Big thank you to the assistant manager, Santino! I came in with an issue with my battery, and he…read morewent above and beyond to make sure I was taken care of quickly and hassle-free. Santino made what could have been a stressful situation completely seamless. I'll definitely be coming back to this location for future auto needs!

Pretty knowledgeable and fair prices. Tend to have things a lot of other big name stores don't…read morehave. Have more specialty items for older cars. Would be five stars, but prices can be a little high, but then again you get what you pay for.

They had the right part, much cheaper than the dealer. Good counter service. Will buy here in the…read morefuture.

Retired my older Honda today through the buy back CA program. I drove it to Fernandes Auto wrecking…read moreand it literally took less than 10min. A special thank you to the lady who assisted me (forgot her Name) such a sweet lady who understood how sad I was to let go and offered to let me get a few pictures for memories. Also, Taylor & Steve were extremely nice as well. Today was hard but working with them made it a bit easier. I had 25 great years with my ol faithful Honda!

Unreliable service. I called for a tow for an unauthorized vehicle parked in my assigned parking…read morestall at 7:30 p.m. It is now 10:15 p.m., and there is still no tow truck in sight. No one has called to provide an update or communicate the delay, and it appears that no tow truck was ever dispatched. If you need prompt assistance, I recommend contacting another towing company.

Came here to pick up an item my man ordered. He thought he placed it at the Antioch location but…read moreturns out, it was in Pittsburg. He called the store to inform them that I'll be the one picking up and sent me screenshots of his order. And all I needed was his phone number. I came inside. Stood in line, was helped by a friendly dude who was very nice and helpful. He finished the transaction up and it was simple as that. Great experience on the behalf of my man, thank you!

HORRIBLE EXPERIENCE! If you cherish your life and your families life don't purchase any big ticket…read moreitems from this business. Yesterday ww ordered and purchased a Starter from the Pittsburg location on Leland, then had it installed. Today we were driving on hwy 4 and the car completely shut off, we could've easily got hit. If you know hwy 4 then you know how dangerous it can be. Thanks to good people in our community we safety pulled to the side. When we finally got home after being in 90 degree heat we took the starter to another auto parts store and they hooked it up to a machine and confirmed the part was faulty. I don't think I need to go into details of the time off work and extra money I have to spend to purchase and replace this faulty starter with a legit one. I'm so disappointed that this business in my own community that We All have supported for over a decade is selling parts and potentially putting our lives in danger. SAVE TIME, MONEY, STRESS and your LIFE. Go across the street to O'Riley's.

I came in today because my car didn't start in the morning and after a jump I decided to get the…read morebattery tested and possible get a new battery. I arrived and multiple workers greeted me with a smile and when I asked for a battery test, one of the guys was super quick to do it! He checked my battery and alternator since my battery was at 96%. I was in and out quickly and the worker was friendly. Thanks!

They sell returned items without checking them. I was doing an oil change for my car and I went to…read moreautozone to get the new oil, I come home and realize this oil was clearly already opened and had been tampered with. I go back to get an exchange and they tell me I have to pay even though they clearly clarify that the oil had been a returned item. That should be a safety issue, you don't know what someone could have done to the oil. I had to buy another one and I didn't even get a refund! Save your money go somewhere else!!!!

WHERE CUSTOMER SERVICE GOES TO DIE!! I called about a regulator for a power window. I was told…read morethey had it for $40. Online it ran from $70-120. I went there and was finally directed to a back corner of the junkyard behind two other junkers. It would cost $40 if I removed it; $80 if they removed it. I would be better off getting a new one. Amazon had it for $60.

very horrible place. really unprofessional. the owner peña…read morehas workers that give you a certain price and when other worker takes the next shift they give you other prices. they aren't helpful at all and they do not know what they are talking about they switching prices so their prices aren't not form. even if I told them is not fair we already took many parts of what we needed and now the prices are double the amount of what they originally told us. watch out for this place. bad business.

The manager lady was so sweet and very nice, I could tell she was kind hearted and an excellent…read moreboss to her employees. I tried to return a part that had failed not long after it was bought but they didn't have enough cash to fully refund me (it was a lot, actually no other store anywhere near there has enough money to refund me) but she tried her best to help me. Thanks to her and the two other guys helping me.

Abraham helped me here. He was knowledgeable, friendly, and above all professional. Everyone in the…read morestore greeted me and his helpers tried to help him too- seems like a great group of people working here. Abraham went above and beyond helping me with my car needs. I really appreciated his help and will come back here for any future car needs.

A+ It is rare this…read moreday and age to find a place with such great service. I would definitely recommend them. The Line-X came out perfect, and they completed it earlier than what was told originally.

Quick! Easy! Professional! I wanted to gift my husband a spray in bed liner for his new truck and…read morethis dealer was recommended by family and friends. The appointment set-up was easy. I called in, learned more about the product types and made an appointment based on convenience. We dropped the truck off before the appointment time and picked it up fully cured about 4 hours later. We didn't use the lining for at least 72 hours (24 is recommended), but we sure did throw a lot of things at it for it's first trip. We had a grill, camping equipment coolers and chairs. Even a curious bear! The standard lining protected the truck bed, was durable (no nicks or loss of shine). It even ties the truck's look together. Price wise it was in line with what I expected to pay, so I wasn't too shocked. It was straight forward and even though there were options, there was no upsell pressure.