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    Napa Auto Parts

    5.0 (3 reviews)

    Services - Napa Auto Parts

    Vehicle battery testing

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    2 months ago

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    8 months ago

    Brad very attentive and kind. Excellent customer service. I will be back for dinner soon.

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    12 years ago

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    O'Reilly Auto Parts

    O'Reilly Auto Parts

    3.9
    (22 reviews)

    I needed my husbands car battery charged so I called o'reillys to see if they had one and they said…read moreyes. I went the manager Ladonna helped me. The process was fast. Then a guy who worked there help me put in the batterie. The entire process took 10 minutes. The customer service is definitely superior here compared to other places I come here for car parts before any other store.

    I am waiting at the front register for a few minutes, and the cashier is helping someone else he…read morethen walks away from the customer and walks around the store aimlessly and asks me, 'DO I NEED HELP BOSS'? I said yeah when you are free! He said something and then got mouthy behind my back with the other customer thinking i could not hear him! The other cashier is staring into space I asked can I get some help? They acted like I was bothering them! He answers my question I got my items! But before I left the person that called me Boss first starts making comments about my jersey and he said something not once but three times! He lied to his manager about what he said of course to save his job! I told the manager about this she said very sorry! I asked for a 20-dollar gift card if she they still wanted my business and she had to call me back to verify this and then she called back only to say they don't do that lol! No worries 20 dollars gift card and I would have brought you more revenue but now you get a bad review on yelp, and I will take my hard-earned cash to the auto store directly across the street and never go here again! If you like lazy lying millennials and bad service with a stingy company than O'REILLY'S Pittsburg is the place to go lol!

    AutoZone

    AutoZone

    3.5
    (13 reviews)

    Came here to pick up an item my man ordered. He thought he placed it at the Antioch location but…read moreturns out, it was in Pittsburg. He called the store to inform them that I'll be the one picking up and sent me screenshots of his order. And all I needed was his phone number. I came inside. Stood in line, was helped by a friendly dude who was very nice and helpful. He finished the transaction up and it was simple as that. Great experience on the behalf of my man, thank you!

    HORRIBLE EXPERIENCE! If you cherish your life and your families life don't purchase any big ticket…read moreitems from this business. Yesterday ww ordered and purchased a Starter from the Pittsburg location on Leland, then had it installed. Today we were driving on hwy 4 and the car completely shut off, we could've easily got hit. If you know hwy 4 then you know how dangerous it can be. Thanks to good people in our community we safety pulled to the side. When we finally got home after being in 90 degree heat we took the starter to another auto parts store and they hooked it up to a machine and confirmed the part was faulty. I don't think I need to go into details of the time off work and extra money I have to spend to purchase and replace this faulty starter with a legit one. I'm so disappointed that this business in my own community that We All have supported for over a decade is selling parts and potentially putting our lives in danger. SAVE TIME, MONEY, STRESS and your LIFE. Go across the street to O'Riley's.

    Kragen O'Reilly Auto Parts

    Kragen O'Reilly Auto Parts

    2.0
    (3 reviews)

    I went here to get a new car battery and some wiper blades. The staff was very helpful. They…read moregreeted me as soon as I came in & asked what I needed. What? You mean all I have to do was walk up to the counter, tell them what I need, and they help me choose just what's right for my car.? No wandering the aisles of an auto parts store & feeling a like a complete dork because I'm so out of my element? Score! After I paid for my things, the helpful clerk offered to carry my new battery out to my car without me having to ask. I didn't realize how heavy it was until I got home & took it out of my trunk. Did you know those things are full of lead? He also replaced my wiper blades for me right there in the parking lot and threw away my old ones. Score again! A few weeks later, I came back with my old battery to get my $12 core deposit back. I was concerned because I'd lost the receipt. No problem. It was in their computer system under my phone number. And the clerk was even kind enough to print out a new receipt for me. Did I mention he offered tto do this without my having to ask? Well, he did. This place is awesome! For a gal like me, who only does basic DIY stuff with my car, I couldn't ask for more. According to the sticker on the window, they also loan specialty tools for repair work. Hmm. Maybe I'll start doing more stuff on my Corolla....

    I went in for an exchange, and this Black woman, whose name I think is Jasmine (that's what is says…read moreon the receipt), technically 'refunded' me the difference and sold me the right part, but the money was never returned to my checking account. The worst part is, she was rude. It seemed like she didn't even want to be there helping out a customer. I'm never going to that Kragen again.

    Napa Auto Parts - autopartssupplies - Updated June 2026

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