Big shout out to Sean in Service. Brought my brand new car in for no AC on my new car. After…read moreall the diagnostics etc. it was user error. Completely my fault. Sean was 100% respectful and kind. Got me a Lyft home and a Lyft back. I really appreciate it. Also, Gibril my original salesman never hesitates to hook up an old lady, who it appears can't handle all the bells and whistles on her car and doesn't hesitate to help me out. I 100% recommend Tom Bush. Everyone says hello asks if you need anything while you're waiting from the GM all the way to parts and service. Thank you very much for helping me out!

Extremely Disappointed with This Dealership I am extremely…read moredisappointed with my experience at this Volkswagen dealership. I purchased my 2025 Volkswagen Atlas in February 2025. In June 2026, I brought the vehicle in for the required 40,000-mile factory service, which cost me approximately $500. At that time, I was told my battery was fine and there were no issues. Fast forward to August 2026, with approximately 43,000 miles on the vehicle. My Atlas began clicking when I tried to start it, the dashboard was going crazy, and I had to jump-start the vehicle two days in a row. I brought it in expecting that a vehicle this new would be taken care of, especially considering I had just paid $500 for the required factory service only two months earlier. I was told the battery is no longer covered because I have exceeded the 36,000-mile battery warranty, and that the failure was likely due to mileage and the Florida heat. I was quoted approximately $400 for a replacement battery. What concerns me even more is that Volkswagen has confirmed a recall involving my vehicle, and I have received a letter from Volkswagen regarding it. Given that information, I specifically wanted the dealership to take the time to properly diagnose the vehicle and determine whether there could be an electrical or other underlying issue contributing to the battery problem. Instead, I was told essentially that the battery was bad and needed to be replaced. There was no willingness to spend the time necessary to investigate whether something else was causing the battery to drain. I understand that warranties have mileage limitations, and I am not upset simply because the battery wasn't covered. What is extremely disappointing is that I paid $500 for the factory-required 40,000-mile service just two months ago and was told the battery was fine. Now, only approximately 3,000 miles later, the battery has completely failed, and there was no willingness to offer any goodwill assistance or thoroughly investigate the cause. What made the experience even worse was my attempt to speak with the sales manager. He would not even get up from his desk to speak with me. After purchasing a new vehicle from this dealership and spending hundreds of dollars on the required factory service, I expected significantly better customer service when I came in with a legitimate concern. For a vehicle that cost approximately $60,000, I expected the dealership to take the time to properly diagnose the problem rather than simply tell me to purchase a $400 battery and send me on my way. A $400 battery is frustrating, but the lack of concern, communication, diagnostic effort, and customer service is what really left a bad impression on me. I will not be returning to this dealership for future service or vehicle purchases. I hope management takes this feedback seriously, because customers should feel valued and their concerns should be thoroughly investigated even when an individual component technically falls outside of its specific warranty coverage.

Very quick and professional service on my Miata. The ladies at the front desk are very nice :)read more

First of all, Devyn was great as a salesman. But his finance managers pulling the strings are jerk…read moreoffs. Thomas and Jeremy did what typical finance managers do. They pressure you and gaslight you. They loved that our toddler came with us to distract us from all of their fees and things on the first day. They verbally told us things that were in accurate. One of them was confirmed by Mazda Financial themselves to be inaccurate. One of those things was that lease wear and tear covers over mileage, when it does NOT. We had the lease wear and tear on the CX5 we were turning in and still somehow owed over $1k in "upside down" equity. So what was lease wear and tear for? Their behind the scenes fees are ridiculous and when we first asked for the breakdown to be explained, they were condescending. "That's what the itemization is for" as if their itemization isn't the most blasphemous breakdown. They hassled us to come back and have a different finance manager (Jeremy), who was equally, if not MORE pushy and rude than Thomas, who by the way invited himself to the meeting with the other finance manager. He asked to sit through the meeting and foolishly, we let him. That idiot was randomly chiming in from the back like "don't worry, I got this boss". A lot of gaslighting. When we told them we wanted to unwind the revised contract that they sent us to sign in order to buy out her CX5, they got mad, said they probably sold the CX5 already and that they'd be right back. Then the GSM told him to come back in and basically tell us to F off and they were submitting the original deal. We told them from the beginning we wanted a car that was $100 less than what they put her payments at. When we expressed that, they didn't care. Instead, they pushed the deal through. I walked the lot and did not see the CX-5. So my guess is that they likely hid the car because they were worried that we may try to buy it back out. This dealership's lack of integrity and practices are horrendous and that's sad because not even Hodges Mazda was that bad. We will be reporting this deal.

This was the best experience I have ever had purchasing a vehicle. PJ Ruiz and his team stayed…read morelate after hours to wait for me to get to their location. They didn't rush me and took their time going over the sale and the bike. I was not purchasing a brand new bike. However, they made me feel like top notch. Thanks again to PJ and his team.

Amazing experience purchasing my atv from them. A special thanks to Chris ,Eric and James for…read moremaking my experience great! Definitely go here to make your purchase you won't be disappointed.

I took my car here after getting scammed by Viking Auto Electric, everyone was very kind and they…read morediagnosed my issue within a day, quoted me a reasonable price and fixed the issue perfectly. I know where to take my car to now.

First time here. Needed to get a tire rotation and balance, new rotors and new brake pads. The…read moreprices are friendly and so is the service. As a female, I know it's hard to find a good place to get your car worked on without feeling like you are being taken advantage of ; and I definitely feel comfortable coming back here again. Ken and Joe were a huge help! If you go, ask for them.

Talk about PREMIUM LUXURY. We stopped into Cadillac because we wanted a new vehicle but wasn't sure…read morewe would be able to make a final selection. Lanisha helped us narrow our options and offered us a supreme level of service. We were able to stop in the cafe and received complimentary coffee, sandwiches and cookies. Overall the experience was amazing and we felt very well taken care of. There was no rush at all and we feel happy to truly be apart of the Cadillac Family at Fields.

This review is for service only. I have not purchased here. The service team is great and spent a…read morelot of time chasing down my extended warranty info. I have always been given updates throughout the wait time, which is much appreciated. Knocking a star off, because the tables in the waiting area are usually dirty, as is the 2 workstations behind the waiting area. I work while I wait, so this has been a little frustrating.

Very professional workmanship and service. Dropped tires off on Saturday for installation…read moreappointment on Monday. Waited while Robert put new shoes on Black Beauty. Methodical and professional; detail oriented. My first visit to this shop and will return if I have other maintenance/repair (that is over my head). Dawn and Robert very personable, reliable and extremely honest. Thanks for a job well done!

Boozers is now Legacy Bike Works. DON'T take your motorcycle there, I had to give them 1 star…read morebecause there's no zero/negative star. They had my motorcycle for 3 months, didn't diagnose it for 2 months. Then when they finished fixing it, the day they told me it would be another week, they gave me 2 days to pick it up or be charged $75/day. The price was almost double the estimate, 3 months, NO RETURN PHONE CALLS and the had to disconnect parts to fix my problem. They told me I had recalls, not true and had an excuse at every turn. Just letting you know.

Great people to deal with, they know their stuff about trailers. Had to replace all hubs and…read moreelectric brakes on my trailer, went in and got out with all the components I needed, no hassle. I even called to get help on some issues and they didn't even mind. Will be be back!!

Well I don't usually write negative things, I try to focus on the positive, but sometimes enough is…read moreenough. This is the second time we have went to Watnow Tralers and their sales ad said one price and when you get their after the ad comes out they say "Sorry we are all sold out, our new shipment his $150 more"..... Sounds like a scam to me.... Just wanted to pass it on.... Concerned Camper..

Always friendly - this my home dealership for Porsche. Anytime for service or car wash.read more

Fantastic work with in every way! Christian was great to…read morework with from start to finish. Highly recommend Porsche Jacksonville if you're interested in getting leasing or purchasing a Porsche.