I would give a negative 20 stars if I could. This is the worst pkace I have ever visited for an oil…read morechange. First off, I selected the 85.99 + tax service and walked out paying 110.98. They tacked on a shop service fee of 5.99, and another 13.99 for the oil filter. Such false advertising. Additionally, they did NO safety check, didn't check fluids, breaks lights-NOTHING. The store manager was there, knew I was unhappy and just shrugged and said to call corporate. I will never go to a Take 5 again.

I went to this particular Take 5 and got an oil change! They never top me off even though they say…read morethey did! I got a full coolant flush at another place and came right there and they showed me the same floating balls! They said they would top off my coolant and power steering and I drove around the corner and they were at the same place it was before I came there! TAKE 5 ARE SALESMAN THATS IT! DON'T GO TO THIS LOCATION UNLESS YOU KNOW HOW TO CHECK BEHIND THEM!

Everyone was very friendly and patient despite the weather being one of the hottest days of the…read moreyear! The manager was very considerate and had me pull up extra close to the gate to ensure that I wasn't in the direct sunlight, I hadn't even thought about that!

From the owner: For nearly 40 years, Valvoline Instant Oil Change℠ is the Quick, Easy, Trusted name in preventive…read morevehicle maintenance for all types of vehicles. From 15-minute, stay-in-your-car oil changes to a wide range of maintenance solutions, we take the worry out of vehicle care in Cuyahoga Falls.

Jim's Auto is a great shop. They scheduled an appointment for me and let me know what needed fixed…read more They gave me good information as well. I had things that needed fixed to pass E-Check. They also saved me a bunch of money by getting what needed fixed now to pass E-Check. They kept me informed of the progress and had my car back the same day. Highly recommend them.

Dont lie. Was told several things needed fixed, i took to another mechanic, nothing was wrong…read more Saved me $400.00. That was 5 years ago. Still wont go back.

Had my car for a week and didn't look at it until I was having it taken to another shop. Tested the…read morebattery and alternator when the car already started and that was never an issue was asked to test the fuel filter and $130. If you need tour car right away because you have kids and work don't use this place.

I was in an accident and stow police had this place tow my car. Right before my accident I filled…read moremy tank and when I had them tow my car back to me I had an empty tank of gas. On top of the most ridiculous charge ever for a tow, these slimeballs siphoned my gas out.

Let's start with I am seriously a tough critic and hard to please (check my reviews) as I believe…read moremost shops or people are out to rip you off. I usually do my own repairs but let's face it 2021 has been cold and I am getting too old to lay on the ground in the wintertime. I knew I needed a starter in my van as it had been acting up lately, I finally broke down and called a handful of shops. The first one that intrigued me was this shop, Midas on Kent rd., as the gentleman on the phone was kind, courteous, very helpful and quoted me a price over the phone for what I wanted fixed. My experience from the time I dropped off the van until I picked up the van was also very pleasant; I noticed the phone being answered on time and the employees stayed constantly working and courteous to the customers. When I spoke with the manager "Jason" (I think) there were no shenanigans, the van was fixed, and everything looked great. I will visit this Midas again with this staff, in my experience it's the people that make the company. Thanks Midas.

I used to bring 3 vehicles to this shop. I have spent close to $10k in the last 8 months at this…read moreshop. Recently, I sent my son in with his vehicle for an oil change and tire rotation. As always, it turned out to be $1400 due to new brakes and a new arm control. When he first brought the car home, I noticed all four tires still needed air. Used to be a customer service norm here to fill tires with air but apparently, not anymore. Three days later, my son was driving to GA and the tire with the new arm control started making noise. A repair shop in GA explained the new control arm was not tightened. Also, it was discovered the engine was only filled to 50% capacity with oil. I immediately went into Midas to express my concern and disappointment. I spoke to the manager on duty who apologized but claimed there was no way these issues could be a result of their work. He also had no explanation for how else this could have occurred. I was told the actual store manager would call me in the morning. Two hours later, my son (not me) received a call from the store manager. He apologized and said he would speak to the Regional Manager and "make this right". He said he would call my son back in the morning. We are still waiting for that call and that was 4 weeks ago. I have to assume that the Regional Manager decided that this shop couldn't have be responsible for this negligence and putting my son's life at risk and chose to ignore us. At this point, I don't want an apology, nor a phone call or any other offer. I simply want my card credited the $1400 and the cost of the GA shop to finish what I had already paid them to do. So, if you choose to take your vehicle to this Midas or any Midas really, consider yourself warned.

I bought 4 tires Nov. 2025, while there they said I needed front brake pads and rotors I approved…read morethe work. Fast forward 10 weeks Jan 2026, 5,000 miles later I need a new battery, so I send my husband to take my car back to Goodyear to replace the battery while there they tell him the car needs front brake pads and rotors and he approves work not knowing I just had it done. Shady operation they either never did the brakes the first encounter or lied to us the second encounter. Once we called them out on this they became very nervous contacted the manager on the phone in back room and refunded our money for the brakes. I will never go back they are running a scam. I am 66 years old and this is the first complaint on any business I have ever posted that's how upset I am. I will be contacting the BBB and posting on all social media accounts how corrupt this place is. Please don't use them!

Theres a reason why they have a 1.9rating. Take your car in and find out for yourself. But dont get…read moretheir credit card. Its a debtors hell.

They worked on my brakes and a few months later I needed more of the same work done, they didnt…read morestand behind their work or the materials used. I won't take my vehicles there again.

Worst experiences ever. They immediately lied about my car needing new tie rods, and all that arm…read morestuff, joints and corroded, etc. 2k because i fell for the hustle. The little bald monopoly guy is a fast talker and loses his sh t when you confront him on the very bad mechanic service. I looked on line for reviews and found several customers had the same experiences. But in reviews saw some people who caught them hustling. They did same to them, ripped those people off. Dishonest and disrespectful.

Okay. So I received a coupon $25 off. That location was booked. So I drove to another. Asst…read moremanager, gave me the deal. Great. I get high mileage synthetic. $75. Well he says I need a knew filter. Okay I'll do it. Well when all was done someone forgot to put a hose back on and my car acted like it wanted to stahl. It was a little annoying... and some guy who I didn't even see working in my car came over to fix the issue... but they were just gonna let me drive away... the car is acting like it wants to stahl... attendant... huh... me: shuddering, Attendant: huh?... looks back at another guy he says it's sounds like it's gonna stahl. I don't know. $81 dollars for an oil change... it's cheaper at the dealership.

Teach your techs how to properly torque an oil drain plug. This is basic…read morestuff.......................