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    FMD Distributor

    3.9 (139 reviews)
    Open 7:00 am - 5:30 pm

    Services - FMD Distributor

    Carpet installation

    Carpet removal

    Carpet repair

    2 More Services

    Door framing

    Door installation

    FMD Distributor Photos

    Recommended Reviews - FMD Distributor

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    Reviews With Photos

    extra holes drilled near every hinge and filled with non-matching filler
    Sara A.

    EDIT: Vanessa, I'll be happy to amend this when we actually get our refund for the door we already returned to you. Calling our contractor to complain about an honest review, after many unanswered calls/texts/emails for the refund, isn't a good look. --- Our contractor sent us here to look at doors. We did look at what they had but when I asked about custom options for things like wood color and lite options, the sales person just told us to look at options on the manufacturer websites. We spec'ed out our door from the manufacturer website of the one we liked from their showroom, ordered it in October. They installed a temporary blank door on our addition so we would have a secure entrance to our home. I think we had it by December, and our painters applied multiple beautiful clear coats to this beautiful cherry door, but when it came time to install it, it was discovered that FMD milled the hinges in the wrong place, even though they had the measurements for placement from installing the temporary door. There would have been stucco work and painting to the new construction to make the wrong hinge placement work, so they reordered the door. 6 weeks was their estimate, should have been mid April. End of May we finally received the replacement door after weeks and weeks of "next week" and "by the end of the week", and immediately noticed upon delivery (which was last minute, outside of business hours, lucky I was home to receive it!) there were problems. There were extra holes drilled on either side of the hinges, 6 total, filled in sloppily with non-matching filler, like meant to match oak or something, not the cherry door. Apparently it was for the hinge template? The first door we received did not have these holes... "Staining/painting you won't notice." except we aren't staining or painting this beautiful cherry door we paid a premium for! I probably could have lived with it if they fixed the filler to match, it's just on the side by the hinges and waiting another 3 months for yet another replacement door wasn't what I wanted to be doing, but they messed up milling the holes for the handle and lock, there were 1/2 inch chips of wood removed from the top layer finish of the door, beyond what our door handle would cover up. They had ruined a gorgeous $5300 door. Our contractor returned the 2nd door they messed up, and they happily took it, but then ghosted him as he tried repeatedly (call, text, email) to get the actual refund for the returned door...it's been weeks. Oh and they delivered one of our interior doors with a large hole in it, like they had dropped it or something, and refused to accept the return ("you accepted delivery, you probably damaged it!"). We had purchased an additional 6 premium interior doors from them and that was the customer service they treated us with? Bridge burned, our contractor got that interior door remade by a different distributor. Stay away from them. Their customer service is awful, their workmanship is terrible, they are flaky and unreliable with their timelines.

    I recently had to replace the flooring throughout the entire house unexpectedly. The first place that came to mind was FMD Distributor. I've purchased flooring from Homer Betelieh, the Flooring Manager, in the past and found him to be incredibly knowledgeable and honest. Because I trust him, I simply explained my goals and constraints. He quickly recommended two options from different brands and suggested the top two colors that would best suit my home. He was spot on--his top pick looked perfect when I brought the sample back, so that's the one I chose. In total, I spent about 30 minutes over two short visits, and everything was taken care of efficiently. If you're in the market for new floors, I highly recommend checking out FMD Distributor and connecting with Homer. They offer a wide selection and very competitive pricing.

    Shella Z.

    I got some Bergamo Floors, engineered woods, color is oak usini, prime grade, 7.5''. Came out beautifully - extremely happy with the quality, there is no one single knot on the woods and that is what I really like. The color also goes well with our home style after the remodel. Homer is a great sales person, was very patient answering all kinds of questions I had, and was very helpful throughout the whole process. I wanted the 9.5'' prime in the same color, but it was not available when I placed the order. Homer was kind and called the distributor in LA a few times to see whether we got lucky and could have some 9.5'' prime. Even though the 9.5'' was still not available when we installed the floor, I really appreciate Homer's help. Now our house is all done, I am hoping to return 200 sq ft of the woods, and Homer is helping to connect with the distributor and see how that can be done.

    David E.

    We were excited to see their selection of treads and bannisters, and that it wasn't too long of a lead time to get our stairs. Pretty expensive though. $15,000+ for 13 hardwood stairs, bannister and a hardwood landing that's 6'x10'. We asked the demo team who installed the treads and landing about paint but they said it wasn't them. Then we had another crew install the banister and balusters, and we asked them about paint and they said, it's not them. So, not so good on communication or timeline. It took them 3 days to demo and install the treads and landing. Installing the banister and balusters took twice as long. On day one, they measured for 8 hours and installed one post. Day two measured again for 8 hrs and installed one more post. Friday they didn't show and said it was because I told them not to! Hardly, I asked if I should reschedule the cleaners to Monday and they said yes. The helper even said we'll see you tomorrow morning (Friday), and then they didn't show. Day 4 (Monday) they installed a 3' banister on the landing, two more days to install the rest of the banister and balusters. Even with 2+ days of measuring, they still drilled a hole in the wrong place on the landing and had to plug it ‍ We asked Mosen (lead?) about staining and painting and he was incredulous that we wanted the risers painted. I pointed to them and asked "Does this look done?" He did say no. I then got an estimate from Allen for an extra $300+ to paint the risers. I asked him how could they charge over $15,000 and not paint the risers? Mosen did offer to paint the risers as part of the project. The painter showed up and only stained the banister and painted the balusters. We were very confused as to why and he said he was only engaged for the banisters, not the tread. WTF? Talked to Mosen (lead?) and he said the painter wanted too much for the treads. So we had to wait until he shopped around for a cheaper painter. A couple of days later, the same painter arrived to stain the treads and paint the risers. It would've been easier for him to stain the treads and banister all at the same time and then paint! We are grateful that FMD did paint the risers, but we had to argue for it. They said they only stain, not paint. If you want them to paint, it's extra. How do you not paint? And to top it all off, I paid half at the beginning of the project and 5 minutes after the painter was finally done, Mosen sent him back to the house to collect payment. We also had two phone calls, one from Mosen and another from Allen asking for payment in those 5 minutes. We just spent a year and over $100,000 renovating our house and NO ONE demanded the final payment 5 minutes after they were done. We did get exactly want we wanted but it took much longer than we expected, we had to argue for what we wanted, and had little communication about timeline and when to expect the next team. Of all the contractors we engaged this last year, FMD was the most exasperating and frustrating to deal with. I'd definitely shop around if you're looking for flooring or stairs.

    Soad G.

    I love working with this company. However I love more the help of Sandra's Montoya. She is a great asset for this company. I.visit more places however her experience made me buy my kitchen with her. Thank you Sandra for your great work. I will think of you in any project for my house.

    Brown cabinets, quartz counter top, tiles

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    12 years ago

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    9 years ago

    Poor quality doors. The closet doors are breaking and these are only 4 months old.

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    14 years ago

    Homer was apleasure to work with. He wa svery professional and I love my floors and mouldings

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    Page 4 of 4

    Ask the Community - FMD Distributor

    Review Highlights - FMD Distributor

    If you're in the market for new floors, I highly recommend checking out FMD Distributor and connecting with Homer.

    Mentioned in 36 reviews

    Read more highlights

    Bedrosians Tile & Stone

    Bedrosians Tile & Stone

    4.0
    (412 reviews)
    $$

    This is a big store and you can check out their products online as well…read more Our contractor recommended this place as he has an account there with deep discount that can be passed onto the customers. They have a variety of tile selections and most of them were imported from Italy or Spain which with better quality there's less yield loss, hence you can buy less. Some of the special priced items have longer lead times, so make sure you double check with them. We didn't enjoy the process as much as with other shops because of 3 reasons. First of all, our sales contact was quite unavailable on the weekends or even Friday afternoons, so we had a hard time scheduling with her. But if you just walk in and ask for help from the front desk, they will assign someone to help. The second issue we found was the inconsistency of product introductions. We were worried about slippery tiles in the shower, our sales contact suggested us to focus on the tiles that have a special coating. The second sales person we talked to said the special coating was only for outdoor use, using the gauge lines between tiles is good enough to prevent slipping. Thirdly, after we got the quote, we couldn't place the order into the system with our contractor's discount; only that appointed sales person could do. Luckily we could get the rest of the process done via email and she sent out a link for me to make payment. If you have a Rakuten cash back app and pay online, I think you get the cash back as well.

    There was an amazing selection of high quality tile. The customer service was great. We had Adam as…read moreour associate and he was phenomenal. Incredibly patient and provided 5-star customer service. We highly recommend him! I should also add that the associates at this store demonstrate poise and grace, even when getting screamed at. Unfortunately when we were in the store today, we witnessed a customer yelling at and berating an employee, a customer, and the store manager. She stated that she was part of a group of investors who flip houses and that she has spent so much money at the store, so she was entitled to certain things and bypassing rules other customers follow. I have never seen such poor customer behavior and yet Adam (our associate) and Andrew (the manager) reacted calmly and tried to de-escalate the situation despite this entitled customer's tantrum. I, along with other customers, were complimentary of the ability of the associates to keep their cool in spite of the behavior exhibited towards them.

    HD Supply White Cap

    HD Supply White Cap

    2.9
    (11 reviews)

    White Lies I called…read moreWhitecap a few days ago looking for a part, and spoke with one of their salespeople Reynario (Rey) and after some research he was able to locate it and he proceeded to email me the link to the part. After a little haggling, I was able to talk him down in price, and he sent me a cost estimate, which I approved. He then stated the part wasn't in stock at their warehouse but was in stock at their SF warehouse--however, I'd have to pay for the part ahead of time before he can transfer it. I'm a busy guy and really don't feel like making two trips to their North SJ location (one to pay and one to pickup) so I asked if I could call him and pay for it over the phone, and he agreed. After multiple attempts to call him, I was finally able to reach him and proceeded to give him the cc number, and he stated that he'd ring it up and email me the receipt. Well, the receipt never showed up, but I figured it was the end of the day when I reached him, and he'd do it in the a.m. Well, I woke up this morning with a phone call from my CC stating my card had been blocked, and I needed to call them. It turns out there were several attempts of fraudulent purchases (one for several hundred dollars to Angelo Minetti and another for $12 for some other nonsense) that they had blocked. Fortunately, they caught the purchases, and they never went through. Luckily, this is my company CC and not my personal card, so it doesn't affect me too much. But is it a coincidence that the very same day I give this guy my cc that all of a sudden I'm getting fraud on my card? You be the judge, but I'm going with my gut on this. TLDR: Avoid these crooks.

    Basically chaos in the morning at this location..If you go to will call you will wait forever for a…read moresmall order..I recommend going to the SF location if you can because they have their sh** together there.. the Santa Clara location not so much. They have big flat bed trucks they are loading that are parked right in front of all the parking spots..they should have those trucks loaded either the day before or before customers start showing up..would make for less chaos. A lot of the workers are nice they just work for a place that could be ran better.

    Lou's Prehung Doors

    Lou's Prehung Doors

    3.5
    (104 reviews)

    I worked with one of the folks that was my contractor's contact and found him to be disorganized…read more However, Kim and Ryan are the real deal and are super helpful. For the very same door that costs a whole lot more elsewhere, Lou's has the best prices. And they have great discounts on Emtek hardware as well.

    Ordered an 18" hollow core door for a small closet. Not a size that is normally stocked (anywhere)…read moreso it was a special order. I worked with Ryan. He took the order, and the door arrived about a week later. All good so far. However, the "good" stopped there. When we tried to install the door, we found that they had left no space between the door and the frame in the top left corner. If you look at any installed door, it should have a 1/8-1/4" gap between door and frame so that it can open. With this door, no gap. The door was cut just a bit too wide. We couldn't open it. We contacted Ryan and he acted offended that we had this issue. He immediately blamed it on us and asked really condescending questions (perhaps because I'm middle aged female, though I worked for years as a carpenter and my contractor is an excellent carpenter and experienced door installer). He actually asked me (several times) if we had removed the shipment screws that secure the door to the frame for shipment. Wow! That is a truly condescending question. He said we were installing it wrong. He was sure there was nothing wrong with the door and was very defensive. We sent him pictures of the door showing the issue. (See photo) The door was completely level and plumb, and there was no gap. One of his sales guys even came by, looked at the door and saw the same problem. Since we didn't want to rebuild the whole door, we asked him for a slightly larger header piece (just 1/8-1/4" longer) so we could disassemble the frame and reassemble with a slightly longer header, and he grudgingly agreed. My contractor drove through rush hour traffic to their location to get the new header. Guess what, it was exactly the same length as the previous one. Exactly. Not a millimeter longer. He provide us with a stock header. Why did he waste 2.5 hours of my contractors time to come pick up a standard header? It feels vindictive and unprofessional on Ryan's part. He said that he would provide us with the item that would resolve the issue, but he didn't. And he was rude about it even though it was his error. We finally created a small shim to move out the side frame piece a bit, and the door worked fine. (see picture). This place might be OK for standard, premade doors, but don't use them for a custom door, and don't expect Ryan to treat you like you have a brain in your head if there are any issues.

    FMD Distributor - buildingsupplies - Updated June 2026

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