Christmas always reminds me of when my FJ was sideswiped on Christmas Eve Eve, leaving me stressed, underinsured, and anxious after past bad experiences with body shops. After months of hesitation, I chose Jeremy at Frank's Collision Centers in San Clemente, and I'm so glad I did. Jeremy was kind, easy to reach, and communicated clearly every step of the way. He listened to what I wanted, made the process stress-free, and completed the repairs quickly -- all within the limited uninsured motorist policy on my insurance coverage. Every visit, he and his team were professional, welcoming, and genuinely pleasant. They didn't just fix my vehicle -- they restored my trust. Especially this time of year, I'm truly thankful for Jeremy and his team. read more

Frank's Auto Collision - Mirror Damage - Auto Detailing Near Me - San Clemente, California

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Can't say enough about the extremely professional, friendly, and knowledgeable customer service from Fernando and Paul. What a pleasure working with these gentlemen to get my car back in great shape. read more

Been coming here for years always so friendly and helpful. The price is fair and the work gets done fast

Came here for an estimate. Front desk girl super nice. The guy who gave the estimate was eeehh seemed like he didn't really like his job. He didn't explain the estimate thoroughly just gave me the price. Customer service is important! read more

Getting a job done right the first time will get you a 4 from me. But dealing well with a problem will get you a 5. My insurance authorized an aftermarket replacemt of the back glass on my work truck, but it didnt function the same way as OEM. When I explained the issue, my insurance balked but both Franks auto collision and Beach Cities auto glass went to bat for me and got it handled. THAT is going above and beyond, earning a 5. read more

Recently had a duckbill spoiler installed on my car by Frank's Auto Collision. Looking great! Thank you guys! Special shout out to Jeremy! read more

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Brought my son's car here for a bumper repair after getting some estimates at other places also. Let me just say, Frank's will now be my go-to for any body work needs (hopefully not too often). The service was fantastic and everyone super friendly along the way. Most importantly to most, I felt they were very honest, fairly priced, and delivered a high quality outcome. read more

I've had the BEST experiences at Frank's Auto Collision. They've been my GO TO and have blown me away with the best quality, turn around, and AMAZING customer service. I first went to franks about 10 years ago when I got into a fender bender and they assured me that I'd get the best value from their service... and in the past decade they have held to that standard. Any range of services I need, I can go to Frank's and I know they've got my back. I totally trust them and refer them to everyone. read more

Frank's Auto Collision - Entrance - Auto Detailing Near Me - San Clemente, California

Frank's is the best. I've been there twice. Both times they've been incredibly professional and diligent. Great work and even better service. Highly recommended. read more

Poor customer service, poor follow up with customers. It looks like they don't want more business read more

Huge thank you and the highest praise to Jeremy & everyone at Frank's Collision Center! A hit and run driver ran into our driver side door a few weeks back.. Everyone at Frank's took care of us like family and the car looks better than before. Thank you again for everything Jeremy!! read more

Long overdue, but thanks to Jeremy and his team, I am more than content with the quality of their work at a very reasonable price. I came to Frank's Auto Collision with several issues: a rear bumper collision, a front bumper collision, and a need for a full vehicle detailing. When I say I left as one of the happiest customers ever, I couldn't be more proud. Jeremy and his team have always been very helpful, super nice, and able to fix almost any problem. I will continue to go to them for any future issues. I highly recommend everyone check them out for any collision problems you encounter. They're great! read more

Top notch staff and work quality. Great communication with work progress and insurance company. I was hit by a Tesla by a driver who had Tesla insurance. The Tesla insurance was non-responsive but Frank's kept at it and Tesla paid for the appropriate repairs. Nicely done!! read more

My neighbor hit my car when trying to park hers and unfortunately messed up my front, driver's side bumper. My insurance has suggested Frank's for the repairs and they were in amazing! They communicated every step of the way and my car looks great! They went above and beyond and I couldn't be happier. Jeremy and his team were all incredibly nice and helpful. I definitely recommend Frank's! read more

Frank's Auto Collision - Before and after of my car, it looks great! - Auto Detailing Near Me - San Clemente, California

I used Frank's for a big job on my Lexus SUV. 1). Staff - highly helpful and courteous. 2). Communication - excellent. 3). Ability to work with Insurance - excellent. 4). Coordination with Enterprise Rental car was. outstanding. 5) Timely - the car was finished two days before due date. Highly recommend Frank's Auto! read more

Hi neighbors! If you're looking for a local Auto body repair shop I highly recommend Frank's Collision Center. It's a family business and they do great work. Ask for Jeremy at the Avenida de la Estrella location. He was so nice, honest and helpful. They did a wonderful job with my car. I can't be happier! read more

Frank's Auto Collision - Family business - Auto Detailing Near Me - San Clemente, California

Frank's is the best! Jeremy has been extremely helpful in communicating through a lengthy claim process with Allstate. He knows this business well and treats customers with respect you don't see much anymore. If you're looking for help in South OC, I recommend Frank's South. read more

Jeremy and his team at Frank's Auto Collision are the best. Quality work and customer service. They are my go to for any auto collision needs. I strongly recommend them for anyone in the San Clemente area or nearby. Thanks for everything Jeremy! read more

Jeremy was amazing! I was particularly impressed w how he kept me informed of the status of my repair AND it was completed a bit early. No last minute changes to the estimate. Job well done and friendly, too! read more

The best auto body repair experience we've had. I loved all the updates on car status and everything was done in time. Wonderful customer service and everyone was very friendly. Thank you Jeremy and staff for all your help. read more

Had a little fender bender and brought my suv to Franks. Jeremy is very communicative and told me exactly what to expect and when to expect it. They handled insurance and everything else and repaired my bumper perfectly. We had a little issue with the sensors and I had to bring it back but he even offered to let me take his personal car while mine was being calibrated. These are nice, honest, good people you can trust. He's my buddy now and I wouldn't bring my car anywhere else. read more

Let me start by saying my vehicle was DESTROYED. I wasn't sure what was going to happen and how this process was going to work. Carol helped me every step of the way. I can't believe how easy she made this for me. I had weekly emails of what was being done! How many steps were left till all repairs were completed. As they were repairing my vehicle they found more damage and Carol made sure to contact my insurance company and get approval for all the additional damage so it could be done in a timely yet efficient manner. When my vehicle was finished I stepped into it like no damage had ever occurred. Come to Franks with any auto collision issue. Carol will take care of you every step of the way!! I can't tell you how happy I am knowing what a thorough job they have done! read more

I first discovered Frank's Collision when I used to live in San Clemente. Jeremy was my first point of contact at the So. San Clemente location. He is now at the additional Frank's branch in San Clemente near Pico. Any time needed Auto repair, Frank's Collision has been my choice. Once I went to another shop at the recommendation of my insurance. Although they were fine, they was no comparison to Frank's Collision. It will always be my choice. What also puts them over the top is Jeremy, the GM. He knows the business very well and is proud of his team and strives to offer the best service. He is a sincere and wonderful person as well. Very down to earth. read more

I stopped by the Irvine location two weeks ago to get an estimate to repair a ding and scratch on driver's side door (the lady said all work goes through the San Clemente location). It's been two weeks, and I STILL don't even have a quote! I've called repeatedly and told them this is time sensitive as I'll need the car to begin work at a new job. Nothing. No estimate. Meanwhile, Caliber Collision gave me a quote within 24 hours. read more

Justin and Shaylee were extremely helpful and always kept us abreast on what was going on with our vehicle. I highly recommend this shop. Fast service with reasonable prices. read more

When we read the reviews, we expected to have a completely different experience than we have had. Our daughters brand new Audi (a few weeks old) was hit while she was at work, and we brought the car to Frank's (through insurance) for the repair. The damage was not significant, but did require repairs to the drivers door panel. Estimated cost was around $1500, so not an exceptionally complex or time consuming project. Fast forward two weeks after having left it with them, we had to get the car back as our daughter was leaving for college. The repairs remain incomplete - the paint job is so poor. Orange peel feeling paint repair area, paint has scratches in it, large flecks left sticking out. They painted over the piano finish on the exterior. Then then put some rag on the hood which stained the wrap. They put something else on the door mirror which stained that wrap. They didn't put the protective piece back on the door edge. There is PAINT inside the car on the shifter. Somehow they used nearly an entire tank of gas for the car while they had it. There is some overspray inside the car too which has left spots on the piano finish inside. I am SOOOOO mad. There is more damage to deal with from their "repairs" than there was when we brought it in. Unacceptable. Deeply, deeply unacceptable. read more

I highly recommend Frank's Auto Collision. I recently had a little damage on my 2019 QX50. It was beautifully repaired. I have referred this shop to many friends and family. All have been very pleased with the workmanship. They are excellent with there customer service and will keep you updated on the progress of your car. When you are looking for top quality, go to Frank's Auto Collision. Definitely a 5 star company! read more

Jeremy is only honest mechanic left in the industry I have a had several cars and accidents and I only went to Jeremy for one reason! He is honest and reliable! The industry is so messed up rn he's the only one being real. This is the only place I would recommend! read more

I am so so impressed and extremely happy with the work done on my car at Frank's. My car got hit by a firetruck on the front bumper (more towards the left side) so they had to replace it but when I got my car I am not sure what they did but it totally looked like a brand new one. Love it! Carol was are very professional and cordial over the phone and by email, which they used to communicate every step they were taking to fix my car. And, Jeremy was also very professional and nice even helping me with one last minute detail on my car without hesitation. I am hoping I won't have any other car accidents but if it happens for sure I will take it to Frank's. Their job is fabulous and I definitely recommend it to everyone! read more

Funnily enough, my boyfriend and I went looking for another smog shop and had to turn around and with big, clear signs, we decided to check this one out instead. We were greeted by a very friendly gentleman and he did the smog check very fast ! Only took about 10 minutes and we were on our way (: Great shop and easy to find. read more

Best auto repair in south Orange County... honest, great communication, regular email updates. My mother in laws car went in and she was really worried about the cost, the time without a car, and she just got it back so excited she is going to figure out how to leave her first review. The cleaned the entire car inside and out, got the sap off the hood (not the repair area), and the repair was completed and blended perfectly. 6 out 5 stars. read more

Had my car repaired and the clear coat has failed twice. Do not use! Have taken back two times, they argue and refuse to do anything until I tell them I will tell my insurance agent and they agree to do minimal work. Warranty is useless. read more

Frank is the man, he helped me through the entire process and went above and beyond. Not only did i have a great feeling about him having his team work on my car but since the beginning he's had such a great attitude. I can not express enough how much this guy did for me and my gem and i can not thank him enough for his team and service. Thank you again Pablo! read more

Frank's Auto Collision - After photo getting a tattoo - Auto Detailing Near Me - San Clemente, California

One of the best 2 experiences I have had when working with an Auto Collision company! I had to have wheels painted on one family vehicle and some body work from a collision, done on another. Both projects were completed before promised date and the work was flawless. Angel, in particular, made the experience seamless. His communication and professionalism were second to none. The prices quoted were extremely competitive and the work completed turned out perfect. Very pleased with the finished products on both. I would definitely recommend Frank's and should I need car repair completed down the road, I would not hesitate to return there for the work! --Ryan read more

Jeremy - Honest, Helpful, Fair, simply the best! Frank's is the best place in San Clemente to get your car looking perfect again! read more

I had a terrible accident from a semi truck who's metal lid ripped off and slammed into a Lincoln and the metal lid ricocheted off the Lincoln and slammed into my car causing my two tires on the left side to get torn and destroyed, along with the underside insulation to my car being torn apart. My insurance sent my car to get fixed at Franks, when I went to pick my car up, I got my car in pristine condition. My car had scratches and dings unrelated to the accident and franks went ahead and fixed everything. It almost didn't even look like my car. If you want your car taken car of and actually fixed..HO HERE!! 10/10 would recommend to EVERYBODY. No joke, their hospitality was great as well! read more

Frank's did a great job fixing up my 4-Runner. They were professional, friendly, and speedy w/ a seamless connection w/ the insurance company too. It was a really easy, stress free experience and I was super impressed w/ the bodywork. I'd recommend Frank's Auto Collision to anyone w/o hesitation. read more

Jeremy and his team were fantastic, yet again. I nearly totaled my vehicle 5 years ago and they made the car like new again plus provided a hassle free experience. I recently hit some debris on the highway and texted Jeremy who immediately responded and handled my claim from start to finish. These guys have my business for life and I'd refer them to anyone. read more

Great experience at Frank's!!! I got into a little fender bender and arranged with Mercury to have my car repaired at Frank's. On arrival at Frank's I worked with Jeremy to quickly get my car processed for repair. Jeremy was prepared with my insurance claim information and estimated repair timing. He also went out of his way to personally call the local Enterprise and arrange my car rental reservation as I had forgotten to do so. Fast forward a few days later and Frank's was right on schedule with my repairs. Best part was the quality of repairs which made my car look better than ever. Big shout out to Jeremy and the crew at Frank's! read more

My 2009 Subaru Outback was brought to Frank's after I had a freak accident. My front left tire went flying off my car. No one was injured, but I was definitely in shock. The car was taken to Irvine Subaru, then taken to Frank's. I appreciate how helpful the staff were, especially Juan. He understood I was anxious. The car looks great. Thank you for the your service. read more