I took a pair of slacks from a suit I wore for a funeral from the previous week. I had pricked my…read moreknee on a rose thorn bush and a fair amount of both fluid and blood soaked the knee part of the pants. I checked Yelp and found this highly rated dry cleaner. The first time they ran it through, the stain was still there. They ran it through again, and the stain was completely gone. I was very happy as this is my favorite suit and I didn't want to throw it out. Thank you Lucy Cleaners for taking such good care of me.

They are so fast!!! I have a wedding and needed dresses and suits steamed and they literally did a…read moresame day turn around!!!

This review is only for the alteration service the dry cleaner provides…read more Back story: i needed to cut the length of my bridesmaids dress. I called ~8 different places to get a quote and specifically said it's a length alteration for a chiffon bridesmaid dress with two layers. The range of prices I got quoted was $50-80. When I called here, they told me it starts at $19 but can go up to the $40s. With that info, i brought my dress here since it was the best price - even though this place was a bit far from my house. The customer service was excellent, dress was altered within a week, alteration was perfect. However, when I went to pay, the total was $86. I was a bit taken a back since the price was extremely different from what I was quoted. When I brought that up, the girl working was apologetic and let me know she will pass this info off to the owner. Tony called me back the next day to apologize for the misinformation and made it right by refunding me a portion of the cost. I really appreciated his professionalism, honesty, and understanding.

I just wanted to give Tony and this business a huge thanks. I needed a last minute alteration and…read morehe responded to my messages quickly and he really went out of his way to get it done by the time I needed it. He didn't even charge me extra. What I really appreciated was that it was my first time here and even though I had an inexpensive service (altered pants), he made sure I was good to go. Their pricing is better than everywhere else. Highly Recommend. Thanks Tony

I honestly cannot believe this is the level of work they charge $15 for. The pants were not even…read moreproperly pressed -- it looks like they were simply thrown into a machine and smashed flat without any care or attention. There are visible creases pressed on top of other creases, folded areas ironed into the fabric, and uneven lines everywhere. This is the kind of mistake a 10-year-old learning to iron would avoid. A professional dry cleaner should know better. I took my suit here expecting quality service and got back pants that look worse than before. Very disappointing experience. People should be careful before trusting this place with their clothes.

They messed up my suit. Took it in to get it cleaned and they somehow undid the fixes I had done on…read moremy sleeves.

I've been coming here for almost 10 years, and I honestly couldn't be happier with their service!…read moreTheir dry cleaning and cleaning work is always excellent, and their alteration work is truly 10/10. Everything is done with great attention to detail, and they always make sure the results are exactly what I need.

Strongly recommend for anyone who is looking for a high quality dry cleaning in this area…read more I recently moved to diamond bar from DTLA and was looking for a good/reliable place for a dry cleaning. I found this place on yelp and saw amazing reviews so wanted to give it a try. I found out that these reviews didn't lie. I am so satisfied with the service I have been receiving from this place. The owners of the place are super nice which is always a plus The price is very reasonable. The quality of work is spectacular I recently dry cleaned my luxury linen white sofa covers from this place and I am so happy and satisfied with their work

Parking for location isn't a struggle. I came to get 2 pieces of clothing ironed. Service was fast…read moreand super polite! I needed the clothing same day and was able to accommodate.

My name is Ronald A. and I'm leaving a 5 star review not only because the folks that run this place…read moredo a fantastic job, but they also have really great customer service. I come in on a weekly basis to get my uniforms cleaned and I'm the type that needs certain uniforms cleaned and ready by the very next day and not one time have I ever had any problems with that. The folks here do a fantastic job of cleaning. pressing, stitching, so much so that I don't go anywhere else. I will continue to come here because they have earned my trust and respect by their fantastic work and friendly and respectful attitudes. They care about their customers which I really appreciate! So with that thank you to all who work at The Ritz-Cleaners!!

Have been going here for years but my most recent visit was a disaster!…read more Brought in a few shirts and a pair of slacks for cleaning. The slacks had something splashed on them at a restaurant (some kind of sauce) and I specifically asked them to pretreat and remove the stain. The lady marked the stained areas with a sticker. When I picked up the slacks another lady was there and had no idea if the stain had been removed. So I checked and not only did they not get the stain out it appears that they spread the stain into the pants leg because they pressed the stain into both legs. All the lady said was sorry no offer to try to clean them properly. So I tried to clean them at home and was able to remove most of the stain with Shout and going thru the washer. but the area that they pressed melted something into the fabric so the slacks are relegated to yard work from now on. If the cleaners had just done a simple pre-treatment like I asked them to, everything would have been fine. I will be giving up my dukedom and will never return here. I advise you to avoid them as well!

My family has been coming here for 10 years and after today, we will be changing dry cleaners. I…read moreshould check my clothes before I leave but because I trust this place I never do. I decided to go back to the cleaners after seeing stains on my coat and they wanted to charge me again. It was exactly in the condition it was in when I brought it home. I was shocked when I spoke with the owner and he was questioning me and telling me to take my business elsewhere. I will for sure be taking my business elsewhere and will let my family and friends know about this place. All their police /sheriff uniforms will be going somewhere else. It's ridiculous how you help small business owners and you get treated like crap. Forget those "specials" they have and go somewhere else where customer service is better.

J&J cleaners works perfect for me. They open early the man there is very friendly. Good customer…read moreservice definitely taking my dry cleaning back to him when they need to be done. Prices are fair. Can't complain completely satisfied with JNJ cleaners

I had a very unpleasant experience here due to the owner's behavior. I parked in a spot in front of…read morethe business that had no sign or indication it was reserved. The owner ran outside, immediately put up a board claiming the spot was his, and started screaming at me, repeatedly telling me I "better move my car." The way he spoke to me was extremely rude, aggressive, and disrespectful. This was completely unacceptable and uncalled for. I would not recommend this place to anyone.

So far so good. The pricing is excellent and I saved ten percent for paying upfront…read more The cleaning takes two days and I will circle back on review part I.

Prices were the best among the ones that answered my request. I found me a cleaners nowread more

Brought some pants in to be altered. After about 3-4 uses the hem came off and when I asked if…read morethere's any kind of guarantee on their work the man at the cashier said with a snotty demeanor "this isn't a car dealership we don't do warranty". Wasn't a big deal to me, there's PLENTY of dry cleaners/alteration shops but it's the way they avoided accountability. Hope this helps!

The owner and his wife are always friendly and gracious. My clothes are always perfect and on time…read more I definitely recommend this family ran business.

We have been using this "Green" "Safe for the Environment" *** what that really equates to I'm not…read moresure*** Dry Cleaner for more than 10 years. We have never had a problem with them damaging any of our items although our orders are fairly straightforward, dress shirts, suits, and the occasional dress or winter jacket. Often times if we drop off our clothes early enough (before 8 am to 9 am depending how busy they are) they will accommodate same day pick up after 3pm if they can. The employees here are nice and the lady at the front recognizes me and pulls the clothes by my surname even before I give her my number. When we first started using this drycleaner my husband would be the only one coming in to drop off and pick up. One day I came in and gave them our name/number and they thought I was my husband's daughter instead of his wife even though my husband and I are only 4 years apart in age...I'll take the compliment, customer for life! Prices here are OK.

The best place in chino hills for your laundry. Price is so good plus good service. It's a lot…read morebetter than the one inside a grocery store. Will always be coming for this cleaners.