Today we came to eat lunch at Frosty Queen and we noticed the young lady cleaning the windows, we are very proud of her and thankful for nice clean windows Great job Aurie and great food read more

Outstanding Customer Service! I had an amazing experience at Frosty Queen! From the moment I walked in, I was greeted with genuine kindness and positive energy. I had the pleasure of meeting Isabella, and she is one of the main reasons I'll continue coming back. She was down-to-earth, incredibly knowledgeable, approachable, and full of enthusiasm. She made the experience fun and welcoming, which is something that's becoming increasingly rare. You can tell she truly enjoys what she does, and it shows in the way she treats her customers. I also met her coworker, Anisa, who was just as warm and friendly. Together, they represent the company's mission and values exceptionally well. As the first faces customers see, they made me feel like they were genuinely happy I was there--not because they had to, but because they truly cared. Customer service like this is hard to find these days. Isabella and Anisa turned a simple visit into a memorable experience, and because of them, I will absolutely become a loyal customer. Thank you both for making me feel so welcome. If you're looking for a place with great service and an amazing atmosphere, I highly recommend Frosty Queen!!! and we're not gonna talk about how they improv a pastrami, lettuce wrap ! I need that so my crazy sister and I will see y'all shortly. read more

I've passed Frost Queen for years and never knew they made dipped cones! The restaurant was busy with Door Dash, drive-thru and walk in customers. I can't remember the nice young lady's name but she handling the entire front of the house! I ordered a large half and half dipped and it was me and a race against the heat, to enjoy my sweet treat before it melted all over the place. I will visit again now that I can get a dipped cone much closer than another place I frequent. read more

Frosty Queen - Large half and half dipped - Burgers Near Me - Sacramento, California

The food is really good. Last time I was there I ordered a candy mix for a kid- m&m. I don't know- he took a few bites and abandoned it. But I have had the pastrami sandwich and it was soon good! Last time- they had someone at the register that was a little "snippy" but I mean I can't judge that- maybe they had rude customers that day! I would give it another chance- 2 out of 3 times of a great experience wasn't bad! read more

Straight up garbage! Dry pastrami sandwich ...meat was absolutely horrible!!!! Not good!!! read more

Frosty Queen - Pastrami - Burgers Near Me - Sacramento, California

I usually have a good experience but this time I went inside to eat instead of the drive thru and the customer service was horrible. Told my girl they didn't have strawberry shakes and then the next person to order walks away with one. Super rude and ignorant and as we walked away they were talking crap about us. read more

Decided to look for a old school burger location. After a few places being closed we ended up here at Frosty Queen. Burgers are flavorful and tasty. Reminded me of an old A&W burger. Onion rings are good and the fries were as well. Everything is made to order fresh and hot! Staff is friendly and fast. FYI, the menu is huge and they have everything you can think of from fried okra to burritos to sandwiches and ice cream. 3 full combos for $38 not bad. We'll be back! read more

See all

WHY WE WENT HERE: - on a mission for the best chili cheese fries in Sacramento THE LOOK (FROM THE OUTSIDE): - located in a plaza off Stockton Blvd and Mack Rd THE LOOK (FROM THE INSIDE): - order and go type of place despite there being seating available - not sure if at the time we were here, there were also homeless people dining in THE MENU: - burgers - salads - pastrami - ice cream - sandwiches - fries - appetizers - side orders WHAT WE ORDERED: - chili cheese fries THE TASTE: - plain - love the crinkle cut fries though CUSTOMER SERVICE: - fine; more like "NEXT CUSTOMER" type of feel read more

See all

Food:**** Service:*** Ambiance:*** The place is clean, too clean that you can smell the cleaning products once you open the door. You can't smell the grill food until you get to the counter for ordering your food. OPEN THE DOOR! Let some fresh air in. Don't get me wrong, I love that the tables are wiped down and floors are clean but I can't dine in. Strong ammonia smell might be masking something else. I was going to leave but my son wanted a good pastrami sandwiches so I ordered food Togo. There is a lot of choices but I ordered a couple of sandwiches. Pastrami sandwiches is why I came here. It is so flavorful. There was lot of meat with each sandwich. I might not be back for awhile because I can't get that strong smell out of my nose. read more

I got to try this place through Door Dash. They were very quick, and I was surprised by the amount that was given. The Chicken Cheesesteak was made as an open face sandwich, but it showed that they gave a lot of protein. The sandwich was so big, it sorta broke, so I had to eat some of my sandwich with a fork. However, it was very delicious. The fries were also very good, a good pairing with the sandwich. They weren't lying when they said the Philly cheese chicken was there most popular. read more

See all

My husband and I had the pleasure of visiting this establishment. They specialize in burgers sandwiches and shakes. I finally got the chance to order their Dubai milkshake, which included pistachio kanafi, chocolate syrup and vanilla ice cream. The portion size was great. The overall shake was not too sweet, which I like. Everything overall was very well balanced. I ordered the pastrami melt and my husband ordered the Philly cheesesteak, which again was very well balanced flavors. The overall experience was great. The customer service along with the food is what does it for me every time. read more

See all

Good soft serve ice cream is getting difficult to find...especially chocolate ice cream, and this spot doesn't disappoint! Though I've never tried their food, I always come for a cone. The large is huge for less than five dollars and you can also get ice cream in a cup. They have an extensive menu of old fashioned drive in restaurant food...shakes, sundaes, burgers and sandwiches all reasonably priced. The ice cream though is the best! read more

Frosty Queen - Chocolate soft serve ice cream cone! - Burgers Near Me - Sacramento, California

I only stopped in the drive-thru for a ice cream cone. It was 2 bucks or so for the regular cone. I've eaten good here in the past, its your typically fast food joint. I wish they would update their drive-thru through menu because it's very hard to read. If you are looking for a quick bite on the way on, its a quick stop off off highway 99 and Stockton blvd/Mack road. read more

So I was in the need of a good Rubin Sandwich!! So I stopped in the drive thru. I ordered my Rubin , ordered chocolate shake and extra crispy fries. The frosty was good. Fries crispy but still not completely cooked . The Rubin? Well it was pretty good. I ate 1/2 and saved for later. The meat is all diced up on grilled bread. It's a small sandwich. Especially for the cost. Small but decent, I'm going to have to try again. That's why only a 3 star; small sandwich, expensive bill . Yeh expensive, I think my sandwich, fries sand frosty $21 . That's at a drive thru. I'm still looking for a good to great Rubin sandwich in the Sacramento area read more

Long story short, we went through the drive thru Tuesday evening and ordered a Chicken strip dinner and Cheeseburger cooked well done. We get home, no cheese is on my burger, it's bland & was charged for cheese that I never got. I had to use my own cheese! So, I called and spoke with the manager "Havii", he instructed me to bring back a half eaten burger, that I end up throwing away. read more

Frosty Queen - Burgers Near Me - Sacramento, California

When I go here i either get their hotdogs and fries or a burger. Both options are great. I especially love their ice cream and milkshake choices. read more

This has been my GO TO when I want some good fast food ! It's always FRESH ! They never miss ! Instead of getting a gross meal at McDonald's - slide through and get their delicious chicken strips and fries , or grab an all original cheeseburger ! RANCH IS BOMB TOO read more

If it was up to me I would give this place a 0 stars. We had the worst costumer service from employee Jasmine. We had a long day at our son's state tournament and our kids were hungry and we decided what we had thought would be a great idea to try this place. As I was trying to order Jasmine was giving us an attitude after trying to start my order. This place lost money we decided to leave and I did tell the employee she had a bad attitude to cancel my order and let her know that caused us to leave. We ended up going to jack in the box across the street we spend over $100 on our order it was all worth it! They treated us well, fresh food and fast service. I hope their employee Jasmine has better days. We do not recommend this place to anyone! read more

Frosty Queen - Far beyond disrespectful! Do not eat here ! - Burgers Near Me - Sacramento, California

See all

The food was so delicious tht I legitimately didn't want to stop eating it.. First time ever coming here but I'm sure glad I did .. it definitely hit all the right spots read more

Frosty Queen - Burgers Near Me - Sacramento, California

Warning: My post is kind of long and I never leave reviews but I felt like this one was necessary. The food was surprisingly good. We got the five patty burger and two other burgers which were yum. The only thing was the service. We went last Sunday 3/1 after the carnival and the first person who helped us was very kind. She was brunette, very welcoming. The second girl was rude. She was a dirty blonde with a brown shirt that said "love what you do." There were 5 of us and we were a few steps away from the register, still looking at the menu. The blonde girl comes up and asks us if we were ready, to which my boyfriend replied that we needed a little more time. Then she says with the biggest attitude, "I need to know if you're ready because if you're not then I have other things to do." Mind you, we were there 2 hours before closing and had already told her politely that we needed time. So my boyfriend felt pressured and started ordering. Then when our drinks came out she tossed it on the counter and told us, with an attitude, " there's your drinks." I didn't even order anything because her attitude was off putting. I would say if you want to try the food go for it but just be aware the service is terrible. Not all the workers but one worker was definitely rude enough to ruin our night. read more

Zero stars is not an option??? I just spent $50 on the absolute worst fast food I've ever had! I felt I need to warn the public.. don't waste your money. Praying I don't get sick. We couldn't even eat.. threw it away Ordered a bacon burger and the bacon fat would not break and could not be chewed. Also the old grease made the fries and mushrooms disgusting.. old grease and another foul taste that i can't quite place. I will never go back. Cannot believe they're in business read more

For a typical diner style drive-through food...it's absolutely amazing. I love the fact that they don't serve any pork products. The bacon is beef. I really like how they have an array of different items you can order from hamburgers to burritos, fried fish, pastrami sandwiches, Philly-steak sandwiches, fried okra, fried pickles, grilled cheese sandwiches, chicken nuggets, banana splits, ice cream cones, sundaes and of course my favorite Shrimp Salad. Their ingredients seem to be extremely fresh. The service is a lovely, very professional and kind people. I would strongly recommend this to all my friends and family. read more

Frosty Queen - Burgers Near Me - Sacramento, California

It's amazing and the owner is very kind The food and dessert is yummy. Come bring the family for some treats here. read more

Frosty Queen - . The shrimp is tasty. The owner of this amazing place is extremely nice.. You can even customize you're food here. - Burgers Near Me - Sacramento, California

Ordered Pastrami sandwich today (4-4-2026) was very dry and salty. Very disappointed with the quality and service. Most likely would never come to this place again. read more

Dubai milk shake is SOOOO GOOOD . 10/10 recommend it if you guys are confused on which milk shake to get read more

Frosty Queen - Dubai milk shake - Burgers Near Me - Sacramento, California

Paid $16 for two large milkshakes worker no longer have came out with the the smallest cup

Frosty queen was perfect after our son's tball game. Kiddos got sundaes, I got a dipped cone and hubby got a burger. Guy working was very nice and patient since we had a ton of questions. Restaurant was clean, floors were a bit sticky but other than that everything was good. read more

See all

We had errands to run out that way and stopped at Frosty Queen for dinner..really good. The menu is huge. The burgers are larger than most and good quality. Si many choices! The young lady who took our order..had a big smile and was so friendly. Its worth the drive just for the burgers..thank you.. read more

Me & my husband Love this place .They have the Best Burgers in town & all of the employees are very nice & the customer service is awesome

Food is good. Service is good considering it is fast food. Food always comes out hot and fresh. The Philly cheesesteak is a favorite of ours. And I also love that they have pepperoncini. They have a large menu. They do charge a credit card fee on .50 cents which is illegal to do in the state of California so they should really be careful with that. (I also didn't use a credit card, I used a debit card) read more

Frosty Queen - Burgers Near Me - Sacramento, California

so good!!! now im always craving the Dubai milkshake they are 25 minutes away from me but so worth the drive read more

Frosty Queen - Burgers Near Me - Sacramento, California

See all

I got that good a** #PhillyCheeseSteakCombo refered by a real one great reliable source...It was bussin too on J.C. 11-13!! And I rode to the dental office and that thing was still hot!! Fries done right and plenty of ketchup and napkins, great customer service!! I tasted my lil myadee banana smoothie and that wastoo so you know she got taxedOnly thing that was lacking was that watered down Dr.Pepper but other than that everything was handling and would refer it to anyone in Sac for a fast meal on the goal at a great price that set my stomach right...had me fat,full,and satisfied!! Thank you Frosty Queen!! This is a great spot to go to with great vibes!! read more

Frosty Queen - #PhillyCheeseSteak - Burgers Near Me - Sacramento, California

See all

Worse food ever!!!! Not only 20 plus minute wait for my order, the staff at the window had so much makeup plastered on her face ridiculous and she was rude. Then to add insult to injury opened bag with my order in it and disgusting. Ordered pastrami sandwich or that's what they Aka Frosty Queen described and picture on menu board. Deceptive absolutely deceptive. Cold hard bread and few pieces of questionable pastrami no cheese no mustard just few pickles cold . How they can even ask anyone to pay for that garbage is beyond me. Worse yet expect payment and serve it I can't wrap my head around it. I do not recommend anyone to eat at Frosy Queen absolutely disgusting read more

Tasty fast food, fries are well seasoned and always hot! Friendly staff, large menu, and we love an easy drive thru!

Oh thank you Isabella for great customer service excellent people skills ty for the congress and corn dogs

When I called to let them know my sandwich was missing I was told they made sure it was there when the dasher picked it up. And I double and tripled check the two bags and nope boo sandwich. And they told me there was nothing they could do. To talk to door dash. When really all I wanted was it to be made and have a dasher bring another one. So really think to contact the better business bureau and report the store. Or even go as far to report to a corporate or owner of need be. Never tell your costumer you can't do nothing to fix the problem read more

They open on holiday today which is good. But the floor is sticky. You have to ask for napkins, tray, ketchup which I think these should be left out for customers self service read more

I've been here multiple times and the last few times I've been here my orders have been completely horrible. I tried to call the phone number and it goes to voicemail and can't even leave one called several times.. I ordered the number seven The meat was so stringy. I had a cartilage on it. I'm pregnant. I couldn't even finish the whole burger without wanting to puke. read more

Frosty Queen - This is not even all of it that came out of the burger. It was so disgusting. Didn't even get to finish any of my meal. - Burgers Near Me - Sacramento, California

The food is always hot and good but today my husband and I stopped in to eat lunch before his doctor's appt. As I was reviewing the receipt while waiting for our food I noticed we were overcharhed by $1 on my meal. The menu said that a 2 piece chicken basket was $7.99 but on the receipt I was charged $8.99. I brought the discrepancy up to the cashier and all she could say was that the register tells her what to charge and then just stood there. I asked for a manager and he came to the counter and looked at the register and told me we need to change our prices on the menu. Most customer service oriented businesses will usually honor the price listed. We were going to order dessert to go but I told my husband I'd rather not cause of the way the situation was handled and I don't trust their pricing. We come here once every 2-3 months so I'll think twice about stopping here in the future. read more

Customer service rep left a "sorry" on my review but then messaged me privately with a ridiculous question. If you can't handle criticism, you shouldn't be working in a restaurant. Your food tastes as bad as your breath smells. NEGATIVE STARS!! read more

See all