Horrible service. The lady taking my order keep talking to a coworker waiting on the pickup take out order side and couldnt wait to be done with me. I had to ask for my cup for my drink too.... The older man handing out orders gave me my take out tray and i had to ask for a bag and a seperate container for my sides....i got a bag and he threw it at me WOW. This is my last time here. Treat people with respect. read more

My friends and I came here for lunch after shopping because it was nearby. Keep in mind, it was also our first time eating here as well. When we were up at the register to order our food, the cashier was asking my friend what we would like for toppings giving the list rather quickly. My friend didn't quite catch everything he said so she asked him if could repeat one more time and he just sounded annoyed when he repeated once more. The 1/2 burger we ordered was okay, and the Beyond Burger two of my friends ordered said the patty tasted like wheat. It was just our first time here, but we would not go here again because of a cashier's bad attitude. Also, the place wasn't very clean. read more

Delicious! Cool ambiance, juicy burgers, tasty buns (must be made in house), generous spread at the condiment bar! They even have their own kimchi that was surprisingly good! (My wife and I love eating at Korean restaurants, and we were impressed with the kimchi!) The only reason I am giving four stars instead of five is that the fries were a tad bit too salty. Oh, and the men's bathroom was a little beat up from vandalism. (Not sure about the women's.) Nonetheless, I am definitely hoping to return! read more

This place is a family favorite and makes my top 5 burger places between the Bay and LA. Frings are off the hook and we always use the melted chedder cheese as a dip for the fries. For the onion rings I mix some ketchup and mayo. Im gonna minus 1 star as I just went here the other week and noticed they dont have the shreded lettuce anymore. Someone told me they took it out. WTF... that was the way to GO!!! Arcade keeps the kiddies busy while we wait for our order. I read a complaint about "the middle of our burger was raw". LOL... stop crying! The sign says served medium unless specified idiot! I had this problem w/ my kids burger a couple times since I forgot to ask for it well done. They gladly fixed it and cooked it a little more. Sometimes even whipped up a new one in minutes. I also read a complaint about price. Dude, go eat somewhere else then. Its as simple as that. Everything is going up dude. Our economy is going down the drain when metals go up our dollar goes down. High fuel prices also link to everything around the board going up. Sorry that they dont take food stamps =) read more

Ah, Fuddruckers! Your burgers are unparalleled... Your fries are mouthwateringly delicious... You always know how to hit the stop juuust riight. My boyfriend and I were debating on what to do for a quick and easy bite on a Friday night out, as soon as Fudd's crossed my mind I was set. Already preparing myself for the scrumptious southwest burger i almost always get. As soon as we arrived, I had to visit the ladies room. There is a short hallway that leads to the bathroom. Right away, I am hit with a painfully pungent odor. If I was unable to see my surroundings I would have honestly believe that I was standing in a sewage plant. Or the most shat in outhouse of all time. This stupid child was holding the door open and standing in the way so that I had to stand there for a few seconds before I could get in. As soon as I got to the ladies room, I swear it was like a cloud of brown smelly smoke hit me. I almost had to walk with my eyes closed because I honestly believed being in the room would give my pink eye. I finished what I needed to do as quickly as possible before washing my hands and running outside just to be able to breathe again. I found my boyfriend in line and he said he had a similar bathroom experience. EWWW. EVEN THAT couldn't curb our appetites though. Still hungry. We arrive and the place is decently packed but not SO packed that we couldn't a table. My bf ordered a beer and the girl taking our order asked for his ID which he provided willingly. The stupid manager lingered behind the girl and looked at the ID for himself over her shoulder. He then asks her if its ok. ........ I am so sick of these ignorant subhumans that feel the need to be dicks about carding people. I totally understand looking under the age of 39 and someone asking for ID, I do not understand why people have to be dicks about it. DICKHEAD! Our food was ready like not even ten minutes after we ordered it. AMAZING. And it was every bit as delicious as we imagined it would be. I got my burger with a side of ranch and some fries and it was every bit as close to heaven as I imagined it would be. They also had bussers walking around clearing the tables quickly, and taking our plates after we finished so that our table was also clean, which was really nice. Good place for a Friday night. Or any night. Or afternoon. Maybe not for breakfast... And maybe use the bathroom before you leave the house. read more

My sister reserved the upstairs area for our family as we celebrated the graduation of my neice/her daughter. My Sister was in a coma at the time of her daughters graduation, so this event was special to us for several different reasons. This was the worst customer service experience that I can ever remember! Both managers on site that day were unsympathetic, unaccommodating and lacked customer service skills. This will be my very first and my very last Fuddruckers experience. read more

The short of this is if you're not going there in person to place your order, I suggest you find a different place to eat and save yourself the hassle and nerves of trying to order over the phone or online. It won't work and you'll be met with terrible attitudes and it will drive you to leave poor Yelp reviews. This is literally the worst service I've ever gotten at a restaurant, period. Not sure if there's a point in leaving a review seeing as it's a national chain, but I assume it's just this Concord location that can't handle their business. Their food is great, so it's a shame. I've tried to order once a week for a couple months, called their number an hour before they close, and they simply don't pick up their phone. Today I decided to keep calling until they pick up and finally they did after 6 attempts, placed me on hold immediately, then 10 minutes later someone picked up and hung up the phone. I called back, someone picked up and I quickly asked not to be put on hold. The host or server on the other end rudely stated they can't accept orders right now and that I shouldn't attempt to place an order on Yelp either (which was open for ordering, so I guess they would have just ignored my order and I would have had to deal with Yelp refunds had I gone through with it). I understand COVID and needing to be patient, but this is a huge national operation - if mom and pops around here with more business than them can stay on top of their game, I don't understand why Fuddruckers can't. read more

beware covid cases are high,,,, please everyone,,,,,, eat at home and be safe,,,,,, food is very good,,,,,,,my husband and i went there years,,,,,, we had nice service,,,,, prices are pretty good,,,,, read more

Burgers are deliciously amazing! Potatoe wedges with their burgers are a MUST! Excellant and quick service, lots of seating (upstairs also) and there is an ICE CREAM/COOKIE/dessert section of the restaurant! Yum! read more

Their potato wedges & melted cheese are hella good! Yumm-e. I got the chicken tenders because I wasn't really feeling for a messy burger (but their burgers are still bomb tho!). Man was those chicken tenders tasty w/ the ranch dressing. I got both of the cheddar cheese & Jalapeno cheddar cheese & dipped it with my fries. Gosh it was sooo delicioso! The meal was pretty filling. Their prices are affordable & have an organized menu. Over the restaurant is pretty good & they have a lot of seating areas. Good place to come w/ friends. PLUS they had the game on. yays read more

I love this place, especially now that they have gone back to serving Coke products. Hadn't eaten at Fudds for awhile and went after a business meeting. Man, I forgot how good a hamburger could be. Recently had my first 5 guys burger, don't get all the hype. Fudds is what hamburgers should be. The bun, seasoning of the meat, condiment bar and fries make this the best place to get a burger. Love and recommend the Concord Fudds. read more

First time at Fuddrucker's. Was quite impressed. Had the 1/3 pound Samurai burger. It was delicious. The grilled pineapple and caramelized onions complemented the burger well. The season fries were bomb. Glad to finally check this place out celebrating my brother's birthday. read more

Good food, fries, shakes. Fast service. Only complaint was we had a hard time finding a seat because most all the tables were dirty. Maybe it was just a real busy day and not enough staff. read more

1lb burger challenge! Ok they dont really have that but my friends and I used to do this when we were younger. The location and food was nothing really to right home about but they do have offerings that other places do not. If you have a larger group or need to feel a bunch of hungry kids this place will fit your needs. read more

Not a lot of hamburger places in town, well that is if you don't count Burger King or McDonald's. For their prices, the hamburgers are semi-worth the price. I don't really like how the bun gets super soaked if there are too many juices on it. I'm used to some Fuddruckers that have ranch as one of the optional sauces. Their potato wedges were over-spiced. Although it hit the spot for a burger, I can't always give my all to this place. read more

Pros: - the biggest Fuddruckers I've been to. - upstairs can be reserved for special events...such as a baby shower. - $5/plate for special event food (got this info when I did go to a baby shower there) Cons: - only 1 person taking your orders upstairs. - special condiments and drinks are downstairs (ie: nacho cheese, and other soda flavors) read more

Recently visited this location with a large group of special needs students. The employees were friendly and patient. I really appreciate being able to take my students places where we aren't treated any differently, where we don't get stares or funny looks, or a lack of accommodations. Plus the food was good ! Thanks Fuddruckers crew ! read more

FRCKIN AWESOME. After a long, hot day at Waterworld, we just wanted to GRUB. There was a torturous wait at the nearby Claim Jumper, so half the group opted for burgers and fries instead. Got my 1/2 lb. burger with mushrooms, Swiss cheese, and guacamole. Balanced as many perfectly sized lettuce pieces as possible. Topped it with Heinz 57 sauce. and SMUSH!!!! BEST BURGER EVER! Oh. and dip the wedge fries with the jalapeno cheese sauce you can find at the condiment bar! I can't believe I hadn't tried Fuddrucker's before this!!!! We got our food, ate it, and waddled over to Claim Jumper's bar to have a delicious mango mojito while we waited for the rest to finish. read more

I have fond memories of this place. Came here with good friends, ate good burgers and had plenty of laughs. Service was excellent and the rest of the customers are friendly. Love this place and I will definitely be back! read more

They make a decent burger - try some of their exotic meats (like Elk and Bison). They'll grill your meat and you assemble the toppings. Bottles of beers are only $3.50 Plus, free peanuts! Can't go wrong. read more

Fuddruckers is so overrated. I'm not sure why people like it so much. I think the setup and style of restaurant itself is fun, but the food is just okay. Fries are pretty bad (potato wedges). read more

Fuddruckers - Kid's meal grilled cheese. Huge! - Burgers Near Me - Concord, California

This place was not doing it for me today. My family and I went after the lunch rush (around 3 p.m. or so), so it wasn't at all busy, and we were served in a quick amount of time from when we ordered the food. I loved the hamburger bun (very unique kind of bun!), and enjoyed the crispiness of the lettuce, tomatoes and red onions and the fries. But it wasn't anything "amazing" or anything I'd crave and come back for, especially not the chocolate shake, womp womp. While the place doesn't have "servers," cause you just order at the counter then seat yourself, I wish the service were a tad bit better. Not to sound hella rude or snotty, but homie, when I ask you if there's anywhere to seat six people since all that's around are tables of four, and you say we just have to push the tables together, uhh..can you AT LEAST offer to help me move them? Plus, when I scooted the tables together, there was hella food crap under the floor that just made me want to barf. Thankfully someone came by to sweep it away before we left, but still. read more

I've heard a lot about Fuddruckers, so I was pretty excited to be eating here for the first time. I was SUPER hungry when I finally got my burger, and usually pretty much anything tastes good when I'm that hungry, but the burger didn't do it for me. The fries were bland and unevenly seasoned, and my burger ("The Works," which includes mushrooms and bacon) was not particularly tasty either, and kind of dry. Then again, I didn't add anything to my burger besides tomatoes, lettuce, and some ranch, but I've had plenty of minimally sauced-up burgers that tasted just fine. "Bland" sums up my experience here. read more

I haven't been to Fuddruckers since they first started opening up in the Bay Area...the condiment bar reminded me of Taxi's back in the day. When I went in for lunch today, I was surprised with all of the additional things that have been added to the menu. I decided to order the Ostrich Burger with "The Works". It came out with double patties, cheddar and sauteed mushrooms. It was a big burger. I also ordered a small order of onion rings. The condiment station had lots of things to choose from: jalapenos, relish, lettuce (shredded or leaf), red onion, onion, and it had a pico de gallo salsa that reminded me of the great salsa of Frank's Famous in SLO. The bonus is that there is jalapeno cheese and regular nacho cheese as a condiment also. I took a bite here and there and once in awhile I would get a hard bony bite, similar to hard cartilage from a chicken. It did have a little gamey taste to it. I ate it, but I think I will stick to good ol' beef next time. The Elk burger does intrigue me, though. read more

My son loves Fuddruckers. The kids meals are such a deal only slightly more then a fast food kids meal. The restaurant is huge so even when it's busy it goes quick. I love the kids meal hot dog with it's homemade bun. I also love the steak sandwich, bacon cheeseburger and the new havarti avocado bacon chicken flatbread sandwich. You gotta love there fresh condiment bar and hot pump cheese for your fries. There is a small selection of video games and they have ice cream available. Perfect place to take the kids. read more

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Been to the Concord location several times already but this has to the worst experience we had ordering. My family and I stood by the counter several minutes while the cashier "Mariela" was rearranging glasses next to to the register. No eye contact or even acknowledging there were customers standing in front of her. Not very good customer service, especially if that is the first thing you see when you walk in. We would not have minded if she had looked up to let us know that she'll be a few minutes. When she finally took our order, the attitude she had was from someone who didn't want to be there and had better things to do. I will take my business elsewhere. Very disappointing. read more

Probably one of my favorite places to eat in the Willows Shopping Center. Jose the manager is LEGIT!!! Every time I go in, he is super helpful! Food is good, video games, peanuts while you wait, ice cream, DID I MENTION VIDEO GAMES!!!! I would usually come here on my lunch break to either eat some amazing food or relieve some stress on Jurassic Park or Star Wars! LOVE IT HERE!!!! read more

Let me start out by saying I love fuddruckers I have always had good experiences at the concord location. Sadly I'm from Napa so I don't get to go frequently but I was heading into concord to watch a movie at the drive in so I thought I'd call ahead and order takeout. I asked if they could make it so that the food was ready around 6:45 because that was my predicted time to arrive. The gentleman helping me said it wouldn't be a problem. When I did get the food is when the problems started I was missing my wedge fries, my shake was completely melted and the food was completely cold. This a completely different experience than what I'm used to. I hope next time I return it will be a better experience. read more

I've been to other Fuddruckers chain locations, but this one is the best. It always has fresh veggies in the condiment bar and they keep everything well stocked. It can be noisy, since they have video games available (it's a family-oriented place), but they also have limited outdoor seating so you can converse in peace. It's located in the Willows Shopping Center which seems to be losing businesses (to Pleasant Hill), but this restaurant always seems busy and is probably one of the most solid anchor businesses. The lemon pepper chicken burger is always seasoned just right. I often order the onion rings/potato wedge combo and then add a few onion rings to the burger to add a little extra crunch. The beef burgers are prepared to order and come in various sizes (1/4 lb, 1/3 lb, 1/2 lb). They also offer turkey, ostrich and buffalo burgers (I've only had the turkey), and a variety of salads. read more

this place is huge and fully PACKED! I'm used to the small Fuddruckers joint in Union City. but anyway even with the HUGE crowd it's easy to spot a table to sit at. As far as the burgers, they're OK to me. nothing extraordinary in my opinion. and a bit PRICEY too. although I do love the cookies and cream milk shakes! they're great! I think this place is a overrated. I'm still in search of a GREAT YUMMY burger! read more

If you are in the area and craving a burger this place will satisfy. Everything here has multiple choices, size of patty, type of meat (I believe elk was on the menu), type of sides and all the fresh toppings you may want, from jalapeños to two types of onions. They also have one of those fancy coke machines that offer a million flavor/combination choices. Oh and the homemade burger buns are yummy. I heart this place. P.s. the kids meal is huge both the burger and chicken strips can satisfy an adult for under $5! read more

I have been coming to the Concord location for many years now and used to love it. A few years ago my staple menu item was the chicken sandwich. I had to stop ordering it because it always seemed extra crispy...(burnt) like they had fried it earlier in the day to save time in the cooking process, and then re-fried it again when customers actually ordered the sandwich to get it hope and crispy. Its definitely crispy! I got tired of this, so I stopped ordering the chicken sandwich. I thought I had gotten around this by instead ordering chicken strips and a bun and making my own sandwich. This worked for a little bit, but eventually they started re-frying the chicken strips as well. It doesn't even matter if they're slow or busy. There could be five customers in the entire restaurant, and I still get the same refried (burnt) chicken. I don't understand- especially if its not busy?? Now I feel like if I want something to be cooked when I order it, I guess my only option is a hamburger. Very disappointed! read more

One star is generous!!!!! Do not book a party. Booked a graduation party. Never again!!! When we got there our Reserved room was Dirty! When we submitted our parties food order we were told they would put the orders in a few at a time because their line was long. Some of our party ate while others waited. The honoree ended up giving her food to one of the little kids at the party, because the kids order was one of the last completed!I stayed downstairs while my party was upstairs as there is no speaker upstairs to hear your order being called when it is ready. When I spoke with supervisor, he stayed behind the counter, talking over people's food and he disputed what was agreed upon with myself and the manager I met with. HORRIBLE customer service!!!!!!!! Will never go back!!! read more

I really like this joint. It is what it is... A place to pig out. I prefer to order a slider since the portion is much smaller - but when I am really hungry, it's a great place to order Elk, Buffalo and Ostrich. I am a big fan of leaner meats, and they do a great job. read more

Had to feed the fams.....burgers are good. Sweet potato fries were great. Service was excellent. I don't condone taking free food (it's a business after all) but a wonderful employee gave my 1/2 pint a cookie and a roll....Talk about wonderful people....that cannot be beat. Just for that gesture they get a 5. I will be back for a bigger burger. Plus u can't beat adding your own veggies read more

I have to say that the hamburgers aren't anything special but I love, Love, LOVE the soda machines here... and the fries aren't half bad. For the price, the food is a decent value. A fun, casual place.. great place to bring your kids. There are even some arcade machines in the back. read more

Really love the Buffalo Burger, but I get it without the bun to minimize carbs. All of the vegetables on the cart really make the burger so great and flavorful I can really enjoy the flavor of the buffalo. I also get the side salad to go with it and a drink and left stuffed. They are fast, reasonably priced, clean and very well organized. Both the Concord and Walnut Creek locations are great. read more

Fuddruckers - Kobe beef burger lettuce wrap with side salad - spicy! - Burgers Near Me - Concord, California

Just had the turkey burger and it was amazing! Also I love the spicy nacho cheese and fries yumo read more

Fuddruckers - Onion rings, fries with cheese sauce - Burgers Near Me - Concord, California

This place has been around forever. I have memories of coming here as a kid. I want to Yelp about the kids meal especially. First of all, adults can order it and it's plenty of food (unless you have a huge appetite). But I love getting it for my 2 boys (ages 5 & 2). I just order 1 kids meal, have them cut the cheeseburger in half. It comes with a ton of fries, a small drink and a cookie. They were nice enough to give me an extra cookie for my other son for free. Great value and of course the food is always great. Especially the buns. (try the hot dog - I've never had a hot dog bun that amazing). My kids love the game area too. read more

I'm not a fan of regular burgers, they taste pretty basic to me. If I order one, it's either out of lack of choices OR at a nice place that uses high quality meat. Now, if you give me options like: Elk, Bison and Ostrich I'm instantly intregued and excited to eat a burger. And so, I tried out Elk. I must say, I enjoyed it! This tender low fat, low cholesterol, high protein meat made for a great guilt free burger choice. Then I got half fries/onion rings as my side, (which were crispy and delish) and an IPA to go with it = Balance ;) I will definitely return next time I'm craving a burger! read more