Jake was a pleasure to work with and did a great job with my problem. He quickly assessed the…read moreproblem and didn't charge me for the initial service trip as it was easy to assess. I would highly recommend Jake and Orange County Pool Service for your needs.

The person on the phone was courteous and friendly. I explained my concerns about our water feature…read morepump and he took the time to explain to me why the pipes looked a bit weird and not to worry about it until it stopped working. I'm very grateful that he's being honest and not taking us for a ride. It's rare to find honest people now a day and I'm truly appreciate his honesty.

We began using this company a few months ago, but at some point our account was apparently given or…read moretransferred to a different pool company--without any notice or explanation. Because of this undisclosed transfer, a single month fell past due. Instead of addressing the situation professionally, OC Pool and Spa sent a rude text message claiming they had mailed the bill and insisting we had received it, while demanding immediate payment. When I requested an emailed invoice for clarity, they refused and said they only mail invoices. Just two days later, I received another text threatening legal action over one month's past-due balance. This type of treatment toward customers is unacceptable. The lack of transparency, refusal to provide proper billing options, and the hostile approach to communication reflect very poor customer service and business practices.

I am not pleased with the service I received. I was supposed to be a brand new customer with my…read morefirst service scheduled for 6/17/2025. I requested weekly cleaning and a one-time pool filter cleaning. The technician was not on time to clean my pool filter. He was scheduled to arrive in the morning. I informed him I would not be available in the afternoon. He arrived when I was not at home. When I returned home, I found two leaks on my pool filter. I called to report the leaks and a representative named Anthony told me to call another company if I wasn't satisfied and then hung up on me. What horrible service by a rude and unprofessional representative. This is absolutely the worst service I have ever experienced with any company. In response to Anthony D's response, "NOT A CUSTOMER!" - Of course I'm not a customer!!! Who would be with such terrible service!!!

These guys are the real deal. They are very knowledgeable about everything regarding pools. Very…read morefriendly & their prices are very reasonable. I put a quote out on Yelp and had many "don't provide that service" responses. Perfect Pool accepted & performed the repair flawlessly. I have them coming back for other jobs. Simply put these guys are THE BEST!!!

Highly Recommend Tawny at Perfect Pool and Spas. At California Income Property we have been using…read morethem for 3+ years and they are really reliable. Great communication, fair pricing and the spa looks great.

We had a great experience working with David and West Coast Pools for our pool project. From start…read moreto finish, everything was completed in a timely manner, and the team was professional, responsive, and easy to work with. As with any large project, there were a few issues that came up along the way. What impressed us most was how quickly and professionally they addressed our concerns. They took the time to make things right and ensured everything was completed to our standards, which we really appreciated. The finished pool looks fantastic, and we're very happy with the end result. Because of our positive experience, we've already referred them to friends and neighbors who are considering pool remodeling of their own. We wouldn't hesitate to recommend them to others looking for quality work and excellent customer service. It's hard to find a company that stands behind its work and truly cares about customer satisfaction, and this team did exactly that.

David and his team at WestCoast Pool Service and Repair were great to work with. They were…read moreprofessional, on time, and always checked in when arriving at my house, which I really appreciated. I had them do an acid wash, replace my pool and spa lights, clean the tile, and repair a small concrete patch. Everything turned out great and the whole process was smooth from start to finish. It's not always easy finding reliable pool service, but these guys delivered. I wouldn't hesitate to use them again and would definitely recommend them to anyone needing pool work done.

This is the ONLY place I recommend you go to for all your hot tub needs!…read more The prices are great, the technician was knowledgeable, friendly & fast, and ALL off my issues were FINALLY fixed after months of disappointing experiences with other companies. If your spa is sick, Hot Tub Doctor has the cure.

They are extremely responsive, knowledgeable and friendly. They knew how to address my repair item…read moreby seeing a few pictures I sent to them. Highly recommended!

Skylar the person from the company, he is awesome, doing his job so nicely, taking care of…read moreeverything and very friendly , he regularly comes and takes care of everything needed to be done for pool service. Great service

Had one of the owners come to our property while Our pool…read morewas being replastered. He checked everything out and we had a great conversation. He assured me that they can service my pool and do the startup. I stayed in touch with all of them through the plastering phase to keep them updated on when to come out. They assured me multiple times all was well and they would be ready to go. All the other pool companies I turned away after we agreed on price. On the day of startup, they came out and he spent a ton of time on the phone in the front of my house. No update from him, he left and I get a random text that my house is out of their service area. I told them that makes no sense as we have been in touch for a few weeks and I was assured all was good. They opted to not take my pool on and told me to contact someone else. They said they wouldn't charge me for the visit like they did me a solid..i just don't get it. All I asked was for transparency and not leave me in a position to call back the other pool companies and ask for a quote. I said, since you made a mistake and it's out of your service area, can you just finish the start up you promised me and I'll find another company to do the maintenance. They said no. After a pool is replastered, it's a crucial time to ensure everything is moving in the start up phase and they almost screwed me over. It's an expensive project to replaster and none of that was taken into account on their behalf. I'm very disappointed in how this company handled my service.

Not all pool services are created equal. Mike and his crew are good at what they do. All the staff…read moreare knowledgeable about pools and equipment. I have gone thru my fair share of pool companies and so far Superior Pool Pro has been my go to. Too many other companies either hire kids or have techs that don't take the time to service your pools. These guys will usually always take their time and stay on top of their cleanings and maintenance. You can also trust these guys with repairs and are very fair with their pricing!

Michael and his tech are absolutely amazing. It is so nice to work with someone who is honest,…read moreknowledgeable, and always gets the job done. Excellent service and always professional! My previous servicer was so unorganized and always up charging for things every month. Really felt taken advantage of. After switching to Superior pool pro really gave me that peace of mind knowing I am getting great service and pool is taken care of.

What can I say about this company and Roberto. Other than…read morehis company and Roberto have been nothing but honest and sincere and genuine. Roberto gave us exactly what we asked for and needed with the budget that we had. He made our 24 yr old pool look amazing and beautiful. He worked with our schedule kept us informed about every little detail and work that was done. The payment details was exactly how I would have handled it and kept me aware of what was needed and when . The value of the work was money well spent . I would recommend Roberto and his crew over and over again.

I messaged Roberto via Yelp for a pool estimate in Blythe for a home purchase where a realtor was…read moreto meet him on-site. After agreeing to inspect the pool, spa, and equipment on Friday, 04/24, he wouldn't respond on the phone to a time and date. So, again on Saturday, 04/25/2026, I reached him on Yelp and he agreed to schedule someone to go to the house on Monday, 04/27/26 for a FREE estimate. ROBERTO NEVER LOOKED UP THE ADDRESS TO REALIZE HE WAS 4 HOURS AWAY, NEVER EVEN WENT, AND THEN LIED TO ME ON MONDAY AFTERNOON THAT: "You know, my guy has like 3 jobs, so when he come back, I let you know." This business owner is a liar, lazy, unprofessional, and highly unreliable. He left my realtor there for hours without an update or apology for his carelessness. I would not recommend Roberto's business even if he was family!