All the guys at the craftsman location in Merrifield are very friendly and also provide excellent…read moreservice. They do a very comprehensive assessment of your vehicle, and I can always feel the difference in my vehicle after my repairs are done. They're very transparent, and do a good job of taking care of their customers by doing jobs well and in a timely manner. I think their warranty on certain parts and services is also great. They really take time to make sure the issue is resolved even after they install the new part. Brennan has taken care of me the past 2-3 of times at craftsman. I really trust these guys and will continue to use craftsman (in merrifield) as my mechanic for the future.

5.0 Stars Outstanding experience and great customer service…read more Yelp brought me here. I did a search for the top auto repair shops in my area and Craftsman was well on the list. Reviews were solid. Once I realized how close I was to two of their locations, I made a mental note to check it out. I called, they were welcoming over the phone and not in a spazzy rush like some of the other shops I had been calling around to. They took their time over the phone!!! I made an appointment to get some estimates, showed up, told them my concerns, and they checked out a few things going on with my car. Again, very welcoming in person as well. I came to get an estimate for front and rear brakes replacements, possible oil change, state inspection. As I waited, I skimmed through two books the owner had written! They said I could have a copy, so kept one. The owner has the right idea and it shows. The waiting area was cozy and super chill equipped with coffee and snacks and TV. What took the service over the top was how well the gentleman took to physically show me what was going on with my car. He also took pictures. In the front office we examined the photos and he explained, and educated me about what was going on and what needed attention and why it was relevant. He made additional recommendations based on car mileage and manufacturer recommended maintenance. We discussed pricing and I agreed to get some of the work done. They gave me a Lyft ride home. Called me when it was done a few hours later. Scheduled a Lyft for me to return. Back at the auto shop, I paid and I was on my way. I felt really impressed because they explained things about my car I had never known about in the 5 years of owning it. I felt educated and walked away understanding things better. In all the 20 years I've maintained cars, no shop has ever explained things to me the way they did. I must admit, I felt the labor fees were a bit steep. I felt my wallet go ouch! However, I feel extremely safe in my vehicle because of everything I learned. I will definitely, without a doubt return for future maintenance work and I will knock out some of the other recommended maintenance items in the near future. Highly recommend. Great experience without a single hiccup.

Ive used the business about 3x and had no issues. Today was the worst. I scheduled an AM drop off…read moreand received confirmation to drop off at 7:30 for an oil change, inspection of suspension & fluid levels. I canceled my AM personal training session & took the bus to work so that I could drop off car . I called the shop at 1:30 this afternoon asking how things were going and if car woukd be ready by end of day. Response. "Absolutely!" Day at office wraps up, I take bus to Merrifield & walk to shop. Arrive about 4:45. Shop closes at 6pm. I learn nothing had been done. I was told the owner didn't give the ticket to the mechanic. I was asked to give them 25 min to complete oil change. They had the car all day. I asked for my keys & told them I'd never return. AAA auto repair for me. At least there will be good customer service

I've trusted them with all of our family vehicles for over 20 years. Completely honest with great…read moreservice and very reasonable prices.

Another great transaction today with Mr Tu, the best mechanic ever, this coming from a woman who…read morehas been going there since 2018 for problems big and small with Hondas, Volvo, Lexus, and BMW. Tu does a thorough evaluation of car, a straight up explanation of the problem, and does his best to get the best prices on parts. I trust him and he works very hard on his craft. The shop has a very friendly feel. I know he hates the European cars (as any mechanic would), but he goes the extra mile to fix them at half the price. Any negative reviews are because he takes the time to figure out problems with any car deftly and doesn't fraud you out with fake and easy repairs.

If you just want to do the regular maintenance, like replacing oil, replacing brake pad, this is a…read moreplace you can trust. However, considering the waiting time for the service is extremely long, and the prices for those services mentioned above are just slightly cheaper than most of the body shops, I cannot say I would suggest anybody to come for this kind of services. And if your car needs a big repair, I would suggest go elsewhere, because the work quality they provided was just not good enough.

Kevin and his team provide outstanding service and workmanship. I've taken both our cars to him for…read moreyears, and his honesty, quality work (ASE certified master technician) and fair prices keep me going back. He uses OEM parts, and I only have been pleased with the work he's done. Whether basic maintenance or major engine or electrical work, he's has kept our cars running perfectly!

Thanks to Jeff and changing our tire swiftly and being so nice. I had a blown tire and they took us…read morein right away and replaced with new tire at a great price.

I had a concern with one of my tires, so after my work training ended, I called the Mr. Tire…read morelocation in Merrifield to explain the situation and ask whether I should make an appointment or just walk in. The representative I spoke with was incredibly patient and helpful. She answered all my questions and let me know they had a 3:30 PM appointment available--which she kindly reserved for me (just an hour out). I arrived about 30 minutes early and let the front desk staff know there was no need to rush since I was ahead of schedule. Even so, I don't think I was there for more than 45 minutes total! Everyone I interacted with was kind and professional. They even showed me a photo of the damage to my tire and clearly explained the repair process and cost. Highly recommend Mr. Tire--at least at this location!

Had a nail in my tire. It was around 5pm. Called a number of different tire shops nearby and all…read moreof them said they could only take care of it the next day. Called Mr. Tire, Dorr Avenue, and I could bring it right away. They were courteous, helpful and completed the repair in about 30min. while I waited. Next time I need tire work done I will take my car there and ask for C. Hernandez! He even left my car running right by the door so it would be warm when I got in!

Easy scheduling, and a job well done at a fair price. No crazy suggestions to replace items which…read moreare working just fine. Thank you, guys. Another job well done.

Even though I recently moved to Alexandria, I have to drive back to Mosaic to get my car serviced…read moreby Jon and his team because as a woman it's hard to trust any mechanic out there (if you know what I mean...). Michael, at the front desk, is very courteous and takes time to understand your car issues and explain the service process. Jon and his team never push for unnecessary repairs, and always complete the job efficiently. I recently visited their new location for my breaks that were making a sound. I was surprised that I didn't have to replace them as Jon reassured me that they were still in good condition and the sound was no cause for alarm. I am sure if I had gone to a different shop, they would have lured me to replace the breaks. Really grateful for this auto clinic and its professionalism. Keep up the good work!

a and z auto care and all stuff thanks you been sport us…read more please give us some reviews .to let us know how we do .

So this is my second review because I have a semi-oldie but she's still kicking. The owner works…read morethe desk and on cars along with someone else so you will most likely meet him when you go in (this has been my observation). I went in again to follow up plus I am behind on a ton of things since my girl is a bit old and I know she needs a lot. Once again the owner addressed everything I needed and again I paid less than I have in any visit from the past 3 years at the car dealership I purchased her from(got her brand new). For context, I have a 2016 Toyota that I got at a Toyota dealership. I have kept up with all my maintenance at the dealership I purchased her from aside from 3 times from personal connections. All those visits were trash (unfortunately including the 3 from connections). I was overcharged and my car ended up having those parts break in a few months. I came here by accident 6 months ago and I am back getting everything my girl needs done. Why? Well the owner has addressed every issue, explained what he was doing, how much each item cost (while verifying it in front of me) and has told me everything I need vs the things I could wait on. I work 1:1 with customers everyday in a trade position that I am passionate about. I approach my job in the same way. I am honest with my clients and tell them every price breakdown because I hate surprises and I like knowing what I am getting myself into. I appreciate that he has so much care for his craft that he breaks everything down for me without me asking. He wants to make sure you are aware and comfortable. The owner went over his closing time for me and I didn't ask him to, he just wanted to provide a good service and do what he could do I didn't have to come back for a while. I am so grateful I found this place. A place that cares about creating trust with their clients. I hope the owner doesn't ever forget me because I can see him being successful and busy soon! So glad to find a place, especially as a woman, where I can feel comfortable and at peace getting my car maintenance done.

After a significant collision, I was looking for the only shop I was doing to consider to make my…read morevehicle just like new again. Unfortunately, to my dismay, when I went to the shop, Like New was closed. I figured I would need to use one of the "provider" shops, or worse yet... trust a shop with few reviews (and few workers), to do a big job on my Infinity 2013 Infiniti M56 Sport. After I resigned to one of my less ideal options, I learned that Like New was not gone. They just moved closer to me, and into a much larger location. And sooo much easier to get in and out of (that was my only issue with them... That difficult parking situation on Broad Street). Once again, my car looks brand new, with real OEM parts, and lights and equipment recalibrated, etc. Their painting is second to none (to me, that's so much of the costumer experience. Quality paint/painters makes the difference. If it matters to you, which is the important question here... IF IT MATTERS TO YOU... Don't waste your time or your money on a lesser paint, or on a lesser shop. Or one that might not necessarily have your interests first in their minds (think about it). Not a lot of services seem to live up to my hopes, or even expectations these days. Like New has. Twice now. Thanks!

I can't thank Like New enough. They fixed a huge scrape (with dents) on my car. I called multiple…read moreplaces and Like New was the most genuine. If you need your car repaired -- this is where you need to go. I can't stress it enough. Genuine humans work here. They're there to help you. I'd give 6 stars out of 5 if I could. Much Love!