Called Myrna to hopefully fix our fridge same-day, but she was booked and unable to help (good indication of quality work). BUT she didn't just leave it there, she referred us out to her other team and in-law: Gus. Gave Gus a call and he made time to come out later in the evening. He had asked for pictures of the fridge to make sure he had all the tools and parts to fix it on the first visit. Both guys were very courteous and friendly! Do NOT hesitate to call on this company for your repairs or if you need to buy a new appliance. They stand behind their work! read more

Gardena Appliances - Appliances & Repair Near Me - Gardena, California

They've come before and I remember it was a good experience. I ended up getting another fridge and years later it broke down. Over the phone she advised me to get a new one pref LG whirlpool or Frigidaire. Says she's repairing LG and Samsung's after 1-2 years of use. Very willing to help knowing I'm likely not a paying customer. I don't know if I want to repair or move on atm but I'd trust them for the repair. read more

Completely Satisfied. The dryer was making loud banging noises. Called on Friday. Myrna was very professional on the phone. She said she was booked up and referred me to Gustavo Cortes, a tech she works with. Called Gus and he agreed to come on Saturday. Showed up early. Changed the one bad wheel (which he had with him) and was on his way. Nice polite gentleman. He totally knew what he was doing--no BS about a diagnostic charge to be deducted from the repair. They aren't fancy and they don't overcharge. I am very satisfied. read more

Fixed Samsung Refrigerator same day. Items in freezer was defrosting. I followed their instructions and texted picture of the model number label inside the fridge. They brought extra parts since I sent the model number. Very much appreciated. Local family business. read more

(See update below)The $40 diagnosis was that I needed a new compressor installed in my refrigerator at $1200.00 and an offer to buy one of theirs. A second diagnosis showed the compressor was fine but the relay was the problem. Spent $16 on the relay and the refrigerator is good as new. A second opinion is always recommended Update- The owner deserves a lot of credit for apologizing for misdiagnosis and returning the check. Can't ask for more than that. They should be given a second chance. read more

The best people, the best service. Hands down. I cannot believe I haven't left a review yet - this business is a gem. When I first contacted Myrna, I was looking for a washer/dryer for way too cheap. Stupid cheap. She was very kind and upfront with me about my chances of finding what I wanted, but also followed up and sent me photos/texts when she came across something close to my price range. Just because she's a kind person and a good businesswoman. Fast forward two years, and my garbage washer/dryer that I stupidly bought off a craigslist scammer is dead. I call her, and within 48 hours Myrna and her husband were there, getting me squared away. They are hard-working, honest, good people with a variety of stock that is always changing. If you need something that they normally sell but it isn't in stock, I would wait and keep checking in, rather than go elsewhere. You can find other places that will sell you appliances for good prices, but knowing you're doing business with legitimately good, honest people is priceless. I'll never go anywhere else for my appliance needs. read more

Myrna and Jose are nice people. They were on time or early and they do just what they say they will do: Fix stuff. Even better than just that, they follow up to make sure it continues working and that you're happy with it. Myrna likes to communicate via text and that's great for me. She's easy to talk to while her husband Jose does all the work. They are a great team and good hard-working people who can be trusted. Prices are fair and they're always on time. read more

Great Customer Service! Wouldn't recommend any other place! Myrna and her husband came to my home and repaired my fridge's compressor and now it's working perfectly. Had previously called two other locations but they couldn't get the job done but thankfully I found Gardena Appliances. read more

YES! Please contact them if you need any work done one any of your appliances..Myrna and her husband are AWESOME, reliable, and very honest. UPDATE... I have used This business twice more after my first review and let me tell you; when Myrna and husband show up, the work gets done. Do not waist your money hiring anyone else other than Myrna and Jose. read more

My fridge stopped cooling I tried calling other places and they just kept sending me to voicemail I saw someone's comment on Yelp about Gardena Appliances and contacted them. Received fast, friendly reply, quick same-day service and affordable price. read more

I had a good experience with this business. I called them twice over the years to replace my oven igniter which they did for a reasonable price. Myrna is so nice and responds to calls and text promptly. Will definitely call again for any appliance repair read more

Gardena Appliances - Damaged oven igniter - Appliances & Repair Near Me - Gardena, California

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Myrna was great, assisted with the play by play of what was being done to our fridge. Jose was quick and efficient when working and left our kitchen clean! We had a a cackle as I sat there chatting it up with them, over all we're glad fixing our fridge was easy thanks to them! read more

I was very satisfied with the dryer repair service. Our dryer was squealing and screeching. They came out and replaced the worn out pulley. I don't like calling service people for anything and I am always concerned about being scammed. I felt very comfortable with these people and felt they were fair and honest. This business is family owned. They are a husband and wife team. So far the dryer is functioning without a problem. read more

I rarely review on yelp but I MUST review this business. I would give them 10 stars but I am limited to 5. This is by far the BEST customer service I have ever received. This is a husband and wife team that work beautifully. At the end of October 2020 early November 2020 my Frigidaire double door fridge stopped cooling and my stuff started going bad, had water all over the place. I called JC Appliance on Hawthorne Blvd, Lawndale and Jesus came out. Used my own brow dryer because he found that the vent inside my fridge portion was frozen. He thawed it and told me that was it. Charged me $70 and left. Well, of course, the next day we were back at square one. I called, I texted, I even drove to his business and this joker was completely unresponsive. So I went to yelp to look for an appliance repair man. And found this GEM!! Texted Myrna and explained what was wrong. Sent her my address via text and next morning she was at my door as promised. It was a $200 fix!!! I was looking at replacing my fridge for new one worth over $1500. In the midst of a pandemic!! Jose and Myrna are honest, hardworking and they do not see you as a one-time sale but as a customer for life. While they were here I explained my oven was not heating properly. They replaced the thermometer for $200. Thus saving me over $1000 as I was looking into replacing that as well. At the end of April 2021 we had a power surge and due to Edison's negligence I lost my dryer and my oven again. You know who I called?! Myrna and Jose to the rescue!! They came out as promised. Tried repairing the dryer and it did not work. The system was fried beyond repair. So was my oven. They were honest and did not try to sell me into spending money unnecessarily. I appreciated that so much as I recently became unemployed and cannot afford to spend unnecessarily. I am so happy with their work that I have referred friends and familia. I texted her immediately when my mom's 1 year old washer and dryer stopped working. She was so honest that she encouraged me to call the manufacturer as it might be under warranty. We were ready to pay for the repairs because we thought it was too old. Sure enough. It was out of warranty by 2 months but due to the pandemic they agreed to repair them. Their honesty is beyond appreciated and a staple in their business dealings. Thank you Myrna and Jose! You have a customer for life!!! read more

Thank you to Myrna and Jose! They were quick to respond and fixed the Freon leak in our fridge. They were professional, courteous, and our 15 year old freezer is running like new! No doubt we will be using them again if we ever need to. read more

This is a cool place to get used or refurbished applances. I went to this store many times looking for a fridge but the best ones were always sold by the time I got there. Eventually I got tired of looking and bought a fridge at Sears but this place has really good prices and some good quality items. Some fridges are better than others but If you check back on the daliy, you will definitely find the fridge of your dreams! The appliances sold here are refurbished and I've never purchased anything so I cant tell you how long the item will work. FYI: They also have microwaves and dishwashers. read more

There was some kinda leak in my freezer that caused some weird ice block build up. Called Gardena appliances and made an appointment to have them check it out. Myrna and Jose immediately knew what the problem was soon as they looked at it. They said this is a problem with most French door refrigerators. (They do about 6-7 of these kinds of repairs every week.) They gave me a quote and were done in less than an hour. Myrna was so cool - she even checked out my other refrigerator as well as my washer AT NO EXTRA CHARGE. She also gave us many useful tips (buy the filters online to save $, how to clean the washer, etc...) Such a cool couple. Would recommend them to everyone I know. read more

Honest and trustworthy. I went into Myrna's shop to buy a used washer and dryer. When they didn't have the brand I was looking for, she advised me to try a retail store that carries it new with a long warranty. Instead of trying to convince me to buy one of her appliances (which I would have), she provided complete disclosure of the cons and pros of varies brands and models. At the end I purchased a new pair elsewhere but if I ever need repairs, I will only trust Myrna. I am blown away by her candor and generosity. -Juliana read more

They fixed my parents' refrigerator in September of last year. They are good, fast, and well-priced. I recommend them. I reached out again as my parents are now having trouble with the washer. read more

My ice cream had gone really soft one day so I knew that my freezer was on the fritz. I called Myrna after looking at the amount of positive reviews and the close proximity to my address (North Torrance). She answered and gave me a thorough breakdown of what the issue could be and how thawed ice cream can be a bad tell tale sign. She mentioned she could be there the next day! She came on time with her husband Jose and they were able to diagnose the problem real quick....Now this is where they totally won me over!... She proceeded to advise me that LG would be able to send me a replacement compressor for FREE! She mentioned that she would just need to file a formal claim and mentioned that she could do that for me! When LG took longer to ship the part (due to Covid) she continued to stay in touch with me and kept following up with them. They only charged to replace the bad compressor. She did not have to do that and thanks to her and Jose, I now have a great working fridge at a great repair cost!..... Myrna is great at following up as well and making sure that everything STAYS working even after the job is done! Kudos to her and her husband Jose for the great work they provide! Highly recommended!! read more

Gardena Appliances - Fridge is where it needs to be! - Appliances & Repair Near Me - Gardena, California

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Well long over due review for Gardena Appliances but here it is. I had leaky french door fridge and right off the bat they nailed it and got that leak stopped. Mind you my fridge did give them some fight for there money had them come back one time for a look over. I had to leave the cooling fan part out in the sun to completely dry that thing out. I did take some time to call them to get this fix as I was just dealing with it for the moment. These people are grate and honest I would recommend them! read more

I purchased and pre owned refrigerator from this family owned business. I happen to drive by the store and stop in at first I was a little hesitant but the process was smooth and easy. The fridge was in great condition and at a very affordable price. They delivered that same day within a few hours it was set up and ready to go. A few weeks later the temp was acting up a bit. I called and they came to my house free of charge to check it and repair it. After that the fridge worked perfectly for almost 3 years. The other night I accidentally left the freezer door partially open and it messed up the fridge. I called and they came to my home free of charge since I'm a returning client to check the fridge. It turned out there was a part damaged. They changed the part, showed me the damaged part they replaced and left the fridge working again. I love business like these that make their clients feel like family and have been telling all of our friends and family about them. read more

Sept 25, 2017 To Ms Mryna R. Who left me a smart remark regarding my Yelp to your business. I stated the facts and the rude unprofessional behavior and lack there of service. I'm not one of the consumers who would not pay for a simple service call whether you could fix the machine or not. However, that was how I was treated. I've been in customer service for over 21 years and I think I'm sure I know how true customer service centric employees work. Sad to see that I received a rude comment back regarding my honest experience versus a business owner or manager saying sorry for the experience, we take all feedback openly. We are all human and can have bad days but usually my staff is pretty customer friendly. Again thanks for the information. Perception is everything via phone or in person, please don't try to deny my perception. Original post (March 2017): Called to see if they could do a service call. The lady who answered wanted me to plug the washer in and place on spin mode, unfortunately I am not tall enough to reach the plug to plug the washer back in so she declined to send someone out for a service call which I think is very unprofessional. I'm home with my 2 year old today and unable to get a simple service call. read more

I bought a dryer from here , it came with a 90 day warranty . It works perfectly . You want to know what was even better ?! The customer service . I felt right at home and charged a very fair price . If you need appliances especially a washer or dryer , this is your place . And the store was very clean . read more

Gardena Appliances is A+. The technician came out and repaired my broken Kenmore Refrigerator which involved a compressor replacement. Previously, I tried another company and the Kenmore repair service. While Kenmore diagnosed the problem I found them difficult to deal with and their availability was ridiculous. Thank you Myrna. read more

Gardena Appliance provides excellent customer service by top notch professionals. My oven stopped working, worst timing ever, during shut down. I remembered having Gardena Appliance repair my washer a few years ago. They really know the appliance business and I was so impressed with how quickly they responded. Decided to give them a call. I spoke to Myrna and explained that my oven isn't coming on consistently, she knew what the problem was, and agreed to come out that afternoon. They brought the part and were able to make the repair that afternoon. This husband and wife team are fantastic! Thank you so much Jose and Myrna for getting my oven to work again read more

Myrna and her husband are just wonderful! Not only are they very professional but they are passionate about what they do and have a genuine love for helping people. I found them through a Yelp search. When I search for repairs I always look for local repairmen and Gardena is not too far from me. I called Myrna and she was a little tied up assisting other clients so she had to call me back. We actually communicated via text which was convenient for me. I let her know that my fridge wouldn't stay cold, told her the make and we arranged a time for her and her husband to come out. They came the very next day. As they were In route she gave me an estimate of what the cost would be. (Which I felt was fairly priced) They arrived and we immediately felt comfortable with them. Her husband went right to work and she explained what the issue was in full detail. (I enjoyed our conversation and her willingness to answer all of my questions). They had to run out to get a part but overall the work took about an hour to complete. After they were done, Myrna gave us tips on how to maintain a fridge. She also told us that she would check in on us periodically. She texted me the next day to see how things were going. I also reached out to her again for additional questions and she responded almost immediately. I can see the motherly instinct or compassion in her in just knowing that we are okay and maintaining proper health conditions for my young family and I truly appreciate that. Id definitely recommend them and refer them to anyone in need of fridge repairs. read more

Over a year ago, I called for a service repair on my Maytag washer. Myrna asked me questions and gave me a diagnosis over the phone which saved me a trip charge. I appreciated the honesty and kept their phone number for future use. I called a few weeks ago when my Whirlpool fridge was not working. Myrna picked up on a Sunday although they were closed; asked what was wrong with the fridge, and scheduled my appointment. Myrna and Jose showed up early the next day, quickly found the problem and replaced the part/repaired the fridge all in 1 trip. Myrna asked me questions before they arrived to narrow the possible issues and to make sure that they had certain parts on hand. They also explained the problem and the fix. Myrna and Jose are very knowledgeable, reliable and (I felt) reasonably priced. I would use them again for any household appliance repair or service. read more

Got a decent used HE top load washer and dryer from them about 1 month ago. Works well, and they told me the warnings of a top load HE washer, not stuffing to high etc.. How people usually break them. Stuff that would generally be in the owners manual that no one ever reads(except me) and stuff sales associates at retail outlets don't tell you either. Helpful, friendly, and straight forward. I would have bought a fridge too if they had one that fit my space. read more

My dryer was not drying the clothes. Called Myrna around 4pm and told her about the issue. She said she will stop by at 6pm ( I would've have her stop by earlier, but had to take my son to his karate and be back home around 6pm). Myrna text me asking me if I was home and told her I was. Myrna and her husband showed up about 10 mins later, showed them the dryer. Her husband pulled out the dryer and took the back apart and found out that it was the thermostat. While the dryer was out, he swept out the lint and replaced the new thermostat. Overall, it took him about 15 minutes. I'm very happy with overall service. I would highly recommend Myrna and her husband for all you washer and dryer issues. Thank you again for excellent job. read more

So below is the response i got from the business owner. Im rather glad i did not patranize the business especially if this is how you are going to respond to a yelp review. Just so she knows. I too have children and you have no idea what my sitation was as we never went into that detail, however i am glad to know that you were able to help someone and that you do not service Carson. Very unprofessional. Thanks. "I'm so sorry you had to wait for us. Unfortunately I don't service Carson, along with quite a few areas. I stay only in my area. 90% of what we do are repairs and when a family with children need their fridge repaired I have to help them. The day you came that's exactly what I was doing, helping a family with a repair." read more

Excellent!!! This word describes the service I received from Myrna. I called her because my washing machine broke and I had water all over my kitchen floor. She came over the same day, showed me what the problem was and unfortunately not fixable. I appreciate her honesty tremendously as she suggest getting a new machine then buying parts that will cost me a lot of money with minimal value. On top of that, I mentioned how my stove was not functioning like before. She took a look at it, showed me how easily the fix was, and voila, my burners are working great again. This she said was part of her service. Thank you Myrna, Gardena Appliance is who I will be using for all my appliance fix going forward read more

Previously I wrote a negative review but I wanted to retract it after they explained what happened with a family matter and that is why they missed our appointment. They deeply apologized and came to fix our refrigerator within 30min. They did a great job and are very knowledgeable in refrigerators. I will definitely use them again if anything happens to my fridge again. Thank you so much for your help. read more

The Best! Very reasonable in pricing and excellent customer service. We always use Myrna and her family for all our repairs.

Fast service! Spoke to Myrna over the phone and detailed the problem I was having. She immediately had a theory on what was the problem. They showed and fixed it in no time. It was exactly what she originally thought. They even cleaned my dryer and now it's working like new. No need to buy a new one. I will definitely hang on to their number for future use. I highly recommend them! read more

We bought a used washer and dryer from them a couple of weeks ago. They delivered it, installed it and took our old stacker away. A couple of days later we had an issue with the dryer and they came out the same day and repaired it for free. Good prices, great service and integrity. read more

Myrna and Jose are awesome. They sold us a washer and dryer set at a very reasonable price, and installed it the same day for free. They also provided a three month warranty, which is a huge plus. If you think you can't afford appliances, give them a call. You'll be amazed by how good their prices are. Very professional and friendly, and they always answer the phone during business hours. read more

Myrna is the best !!! I purchased a fridge from her about a month ago and the experience has been the best customer service I have ever experienced. She delivered it to me and I let her know I was moving soon. She told me to reach out on move day and I did and her guys came out and moved the fridge for and made sure it was set up ( life saver) also I noticed after i made my purchase my fridge drawers was missing and texted her (I was so excited I didn't notice in store ) Myrna ordered the drawers for me and stayed in contact with me she even gave me cleaning suggestions. I will be a lifetime customer and send all my family and friends her way read more

My fridge broke down after only 5 years. I live on the top floor of a three-story apartment and the thought of having too once again carry up a new fridge and carry the old one DOWN AGAIN was definitely weighing on my mind. I decided to call these guys because I pass by them all the time after work and i thought WHY NOT...they already knew what the issue was just by asking what the error code I was being given, they came out THE SAME DAY and fixed my fridge for about $400, WAY better than paying over $1,000 for a new fridge and having to deal with the stress of how i was going to get it up to my apartment. The service was FAST, about 45 minutes, the wife and husband were very nice, this is definitely a mom-and-pop shop, my fridge once again works like the beast it was when I 1st got it, I would DEFINITELY recommend these guys to anyone who has any appliance issues as they are VERY knowledgeable. read more

Wow! I have never had a better experience with appliance repair! Myrna and her husband make an incredible team. Very efficient, friendly and knowledgeable. I was really impressed. I'm now a customer for life. read more