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    Services - Garner Roofing

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    Recommended Reviews - Garner Roofing

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    State Contractor's Website screenshot. The arrow was added by me.
    Alan L.

    Garner was originally contracted to "tune up" our tile roof. We were advised by them and one other roofer that our roof was in great shape. Then we were told why not put up solar for which we could write off the portion of the roof which would be covered by solar panels on our taxes to offset the solar cost. They put this savings at $11,463 which included both solar install and roof repairs. The total savings is stipulated in the contract. We only agreed to the solar due to the promised savings. There is no mention of "talk to your tax advisor" or similar language in the contract. After a substantial portion of the solar was installed, we were told we needed a new roof, that the solar would have to come down in order to install the new roof. How far we traveled from wanting to get our roof tuned up! We agreed to the new roof with serious reservations. In all we paid $57,243.53 but expected a return of $11,463 to offset the cost. Then we did our taxes and told by our tax advisor that we could take a deduction for the solar installation but not take a deduction for the portion of the roof covered by the solar panels as advised by Garner leaving us with $4,227 less than stipulated in the contract. We complained to Garner who told us our tax advisor was wrong & we should seek a different accountant. So we went to two different CPA's and were told the same thing. Both CPAs stated they would not sign onto our taxes if we attempted the deduction. We also asked for their CPA to contact our accountant. That never happened and were never provided with the name of a CPA who would allow the deduction. We were out $4,227. Garner would not make good, insisting we were wrong. We sued in small claims and awarded the full $4,227 on 6/22/2020, Garner did not show up for court later claiming they had not been served. They had been served by a professional process server and it was recorded by the court. They later said they wanted to appeal and had a hearing date set. No papers were filed for the appeal by Garner and again failed to appear on the date they asked for. Garner had the court set a third date to have the judgement set aside. Once again, they filed nothing and failed to appear. They filed a fourth date, this time filing the paperwork to have the judgement set aside. They did show for this date, the judge denied their appeal. Meanwhile, the State Contractor's board and their bond company were notified of all court proceedings. The bond company has thus far not paid telling us they have multiple claims against their bond and they are "investigating" all claims. Their bond is evidently insufficient to cover all of the claims against it. The State Contractor board gave them ninety days to satisfy the judgement. They did not do so despite written notifications to Garner that their license would be suspended. We looked on the State Contractor's board's website on 2/22/2021, the date when The State Contractor's Board said they would suspend their license and their site indicated the license was suspended per the screenshot. In a phone call with Garner on 2/22/2021, they told us the State's website was incorrect and they had an active license! They also offered a payment which was significantly less than what the court had already awarded, we declined. We also contacted the State Contractor's Board to verify the license was in fact suspended. We received confirmation that it is in fact suspended. UPDATE: Today, Monday 3/1/2021, finally received a check for the full amount owed. Why a business would allow their license to be suspended for a week is beyond me. If this was my business, I would have hand delivered the check before letting my license be suspended.

    Alma C.

    Where to start this home upgrade was long over due and I was nervous of picking a place to do my roof, I called got a quote asked many questions that they answered happily, and assured me that all of my needs will be met and fulfilled first day on the job. Roofers were on time they cleaned up after their messes. Every day they were friendly to my dogs. Crew was very professional, and each day working with the crew was great and easy. I didn't have to miss much work due to my dogs being contained in the backyard while they worked in the backyard on the gutters, but after all, I was very happy with the end result of the roof. everything was to my standards, and I will definitely refer them to anybody, I know that's looking to get roofing work done.

    Standing water in the gutter 4 days after rain
    Brian B.

    Roof was installed. But many of the tiles eventually buckled by the recurring trips up there by the garner team to fix mistakes. The gutters have standing water. Which you can see their fix by cutting holes and letting the water run on the lower roof. Any damaged tiles that occurred they tried to hide by spray painting black. Multiple calls (I counted over 43 separate calls) and garner either doesn't answer or say "we got you, we won't leave you hanging, we'll take care of it" and never call back or schedule anything. This battle has been going on since May and it's almost Halloween. They do have a California state license board investigation in process. The CSLB did try to call them prior to the investigation but they never answered prompting the investigation.

    Gutter Guard

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    3 years ago

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    Rich W.

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    1 year ago

    They are now closed and not honoring any warranties. We are all now left hanging. Glad no one else will be ripped off by them.

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    3 years ago

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    Rich W.

    I apologize for the miscommunication.

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    2 years ago

    Spoke to Austin and was super friendly. He was able to work with me on my limited budget. Quick responses and quotes!! Highly recommended!

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    3 years ago

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    Rich W.

    I apologize for the miscommunication and no follow up from our techs .

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    Rich W.

    Thank you for your business and kind words.

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    Page 1 of 4

    Ask the Community - Garner Roofing

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    My husband and I dug in our heels FOREVER, when it came to getting solar. There were all kinds of…read moresalespeople who came to our home on a monthly basis, and we just never had a real peace about being able to trust what we were being " sold", or told. My parents purchased solar from a HORRIBLE company that sounds a lot like 'SunFun'. After they passed away, and the house was sold...we were STILL making the monthly payments for over a year!!! That SunFun organization REFUSED to transfer the solar to the new homeowner, and eventually stopped taking or acknowledging our calls. It wasn't until we had to threaten the new homeowner with a lawsuit that SunFun finally transferred ownership. Due to this, we could not trust any of these solar companies...that is, until Kevin Bedard came to our home, and explained everything in great detail to my husband and I. He took the time to hear about our concerns, and he showed us how he truly cared. That same week, we spoke to two other families who shared their positive experiences about Ambrose Solar that made us feel that we would be in great hands. We had FINALLY FOUND A PEACE about getting solar on our home; KNOWING we would be in good hands, and we were ALL IN. It's been six months now, and we are beyond pleased with our solar panels, and the two Tesla batteries we have purchased. We are true fans, who have NOTHING but RAVE REVIEWS for this company. If you don't have solar, or if you need to add solar, Kevin Bedard is your man! and Ambrose is your company. Every employee has been amazing and helpful. In a world where customer service has taken a dump, this company has remained a class act. So again...if you are considering solar, call Ambrose, and tell them Albert and Rhonda sent you.

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    Volt Modern Roofing and Solar

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    Thanks Volt! I highly recommend this roofing and solar company. Buck and his team are great: very…read moreknowledgable, hard-working, and have amazing attention to detail. On top of that, they're just good down-to-earth people. We hired them last spring to re-roof our home, replace some rotted eaves and fascia and replace our old solar system (it was inefficient and malfunctioned quite a bit). We are very happy with what we got for the price we paid, it was a good value. It looks so much better than it did before and is consistently producing more energy. I feel like they helped us make the right decisions through the whole process, especially for system size to be able to keep our NEM1 status. The new roof looks great and works really well. I waited almost a year to write this review to make sure there wasn't any water intrusion during the winter storms - not a drop anywhere. They were in the mid-high range in pricing on the bids we got, but I'm happy we spent a little more went with them. Can a roof be sexy? Ours sure is. All in all, if you need a new roof or solar system or home battery, or all of the above, call Volt. They are a competent and professional group of local people who are really f**king good at what they do.

    After much research, we had the top six companies quote us estimates for solar on our Loomis house…read more I noticed that each company explained the process differently; some explanations were good, while others left me more confused. When Buck arrived, he stayed until we were satisfied with our understanding, and I learned so much more from his explanations than from all other companies. Considering they were also roofers and understood the difficulty with our high-pitched roof, we placed more confidence in them than the others. Hence, we chose them after a month of research and estimates. Kristen, their assistant manager, was very communicative throughout the entire project, keeping us informed about what was happening behind the scenes with permits, PG&E approvals, and the team's schedule. That helped us understand the project's time frames. Bucks crew -- Jared, Sean, and the others -- were friendly and professional. They worked quickly and efficiently to finish the job, paying close attention to detail. They went above and beyond, including sharing additional insights about our gutters and attic. I could tell they understood the bigger picture, and I am grateful for their effort. After researching many companies, we are happy we chose Volt Modern and will definitely recommend them to others looking for solar installation and roofing services.

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    This company is a joke. The only reason we started with them is because our unit had been purchased…read morethrough them, and therefore warranty would be secured- except that no, because warranty is not transferrable. Still, they talked us into sticking with them and signing up for recurring maintenance program for "discounts" and covered service. Worst decision ever. Every single time I call trying to schedule service they never have anything for 1.5-2 months out - even though we pay a membership every month and are promised "priority scheduling". The services are over priced so that they lie about giving you "the member discount". They even states I needed to re-do stuff I've done on the prior service as if it was never done previously- liars, trying to sell unnecessary work. Finally, a local person is never available to talk to on the phone. You always get transferred to a third party person who doesn't care at all. I just want a refund for the 6 months paid of membership that I won't use, and cancel this nonsense. Never again. Stay away! they tell us you have priority for scheduling maintenance bit you don't

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    After weeks of filing complaints with various state regulatory boards, researching this company,…read moresending emails to multiple members of this company's C-suite - without any response - finally, after I wrote this review, my mom began to get resolution on this manner. After 6 months of stress, someone got in contact with her, and paid her the money she was promised, as well as installed working batteries, and they have fixed her broken panel. They only did this because I posted on here. I spent weeks working on this issue, because the salesperson 100% took advantage of my elderly parents. I have been asked to take down this review but asking someone to do that is a violation of the Consumer Review Fairness Act of 2016. My mom got a resolution, but only because her daughter cared and was able find the correct avenues and apply pressure. I am leaving this review up because it is truthful and my experience.

    Garner Roofing - roofing - Updated June 2026

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