Took a pair of designer sunglasses that had a missing a screw for over 4 years to Garrett Leight. A simple enough repair or so I thought. After taking these sunglasses to multiple repair shops and no one could fix them. Christopher and Celeste went above and beyond to fix my pair of sunglasses. He patiently tried multiple screws and finally he custom fit a screw to make them wearable again. They were so kind didn't even charge me and also tightened all of the hardware on the pair of glasses. Thank you both so much! Also, I will be going back to shop for my next pair because they had very stylish and well-made frames. read more

Christopher was so helpful to my son and I. We picked an awesome pair of sunglasses for him and got a new set of chic readers. When I went back later to pick them up he remembered me. He adjusted the frames perfectly and was so kind. This is true hospitality. I'll keep coming back! read more

I had a fantastic experience at Garrett Leight thanks to Chris. He is incredibly knowledgeable about their frames and lenses, making the selection process seamless. His customer service is top-notch, and his recommendations were spot on. I'll definitely be back--Chris deserves a raise for the excellent work he's doing! read more

I went to the Garreth Leigh store on Abbot Kinney and had the best experience! Vanessa was incredible, so knowledgeable, attentive, and genuinely helpful in fixing a pair of their glasses I bought about 6 months ago and in finding the perfect frame for my friend. I absolutely love their glasses, the designs are stunning, the quality is outstanding, and the selection feels really special. On top of that, the client service is amazing but not all of the people who work there are as knowledgeable and attentive as Vanessa. read more

Located in Abbott Kinney Venice (and several other locations la Brea, few other states and local vendors in San Diego such as one Paseo). I have been wearing my super lightweight matte acetate frame Bryan Mawrs for about a decade now. This is discontinued but I came for some sunnies. Bought the Doe sunglasses. Price of glasses here is around $360, $450, $600s. Many are in the lower range. Why do I come here? They fit my rectangular heart shaped face better than warby. My glasses spec is around 46-52 width and nose 15-20. read more

Garrett Leight California Optical - Doe I bought - Eyewear & Opticians Near Me - Venice, California

Garbage brand. Cheap ugly products - poor quality at high cost. Literally goto any single other store.

I almost never write poor reviews, but here we are. First up: the people that work in the store are absolutely lovely. Now the bad: The sunglasses just fall apart. It has happened twice. No impact, just cracked and fell into two pieces. Also, within a couple of days of owning my second pair, the florets on the front just fell off. I expect more from a pair of $400 sunglasses. I walked to the store expecting the pair would be replaced. The guy working in the store was lovely, couldn't have been nicer. But his hands were tied as these are out of warranty. I don't think it's unfair to expect a pair of sunglasses, luxury sunglasses, to last longer than a year. He was familiar with the problem, "the acetate dries out and cracks". If it were my business I would make the customer whole for what seems to be a manufacturing issue. I would strongly, strongly recommend not buying these until they improve their warranty. read more

Garrett Leight California Optical - Poor quality sunglasses - Eyewear & Opticians Near Me - Venice, California

This business deserves an award for their quick action in helping victims of the wildfires in Southern California ...so caring and compassionate! Thank you, Garrett Leight! read more

Longtime online shoppers of GL but stumbled into the store on a whim on a Friday night. Couldn't be more appreciative of the exceptional experience. James is EXCEPTIONAL at his craft, and the pride of his joy for the craft radiates through his creative vision. He is personable, yet disarming, and makes every person feel seen and valued. The glasses are even more exquisite in person, and while we already own two pairs of GL - the two more we bought today quickly became our favorite thanks to James's styling! A must visit. read more

Garrett, one of the employees who works at this location is the type of person who secures lifelong customers for a brand. My glasses broke within the warranty, and without any fuss, he fixed them right then and there. He then adjusted the bent frames, tightened the new arms, cleaned the lenses, and fit the "new" pair to my head. It's the type of willingness to help you would expect from a high quality brand such as this, but you don't always receive. Previously, I asked an employee if they do repairs, and she told me it's $250 because they have to take apart another pair off the shelf. She didn't even bother to ask if I was under warranty. If Garrett asks for a raise, give him one, because I would be buying my next pair elsewhere if not for him. read more

This is probably the best Garrett Leight location I've been too. Not because of the selection or physical location of the store, but because the staff here is great. Helpful but not pushy. Informative and genuinely will suggest things in your best interest. I had an old pair of GL's that I accidentally sat on, and Greta helped adjust them and made them feel better than they've ever felt. She was so sweet and went the extra mile to make sure the fit was perfect. I have 50+ pairs of sunglasses and have gotten almost all of them adjusted by someone at some point. Greta has done the best job by far. Even small things like this can change an entire experience. read more

Garrett Leight California Optical - Old pair of GL that was bent out of shape and adjusted by Greta, looks new! - Eyewear & Opticians Near Me - Venice, California

If you have any idea as to what modern day fashion requires, it's a pair of shades. Garrett Leight, or GLCO as it is commonly known, is at the forefront of high-end fashion. This isn't just because Garrett's father is the famed founder of Oliver People's eyewear, a global phenomenon that has dominated high-end eyewear for over 40 years. GLCO creates designs with top-end lenses that set one apart for their chic minimal but expressive nature. For those who know design, fashion, and have greater attention to detail, GLCO will set you ahead of others and into a new category. For mostly the bold, their eyewear is both for those wearing sunglasses or regular glasses, with or without prescription. I found that for men, their Bentley and Boon glasses are the best. Although they have the traditional aviators and the like, you will note their craftsman ship denotes slight changes to frames from classics and makes them stand out. I couldn't decide what would work for me online, so I had to definitely come into the store. Parking was tough, but I blocked traffic to swoop on a spot. So perhaps I got lucky. If anything, be prepared to walk a little. I was able to get help quickly, despite my homeless drab in basketball shorts and a hoodie. James was rather helpful along with his colleague and they sorted me through lens types and I was out rather quickly. I'm glad I could get high end design on this gentrified part of town rather than venturing to Hollywood or Beverly Hills, and it's right along my minimalist alley. I'll be sure to be back again. read more

Garrett Leight California Optical - Yup - Eyewear & Opticians Near Me - Venice, California

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I visited this store for the first time yesterday and had such an awesome experience! I have needed to upgrade my prescription glasses for quite some time, and have put it off because I am so picky and tend to get overwhelmed/discouraged and just walk out of the store. Cut to my experience at Garrett Leight: 1. Quality and selection of merchandise is top notch. I have never put on a pair of glasses that were so comfortable on my face without sacrificing fashion/ style. There's something for everyone here. 2. Service! James was amazing at helping me pick out frames, I have spent hours in stores trying on pair after pair and James really helped me with focusing on what suited/ flattered my face most, and I ended up with a pair that I love and would have overlooked otherwise. 3. I brought in a pair of smashed up Oliver People's sunglasses that I have tried to get repaired elsewhere (to no avail) and James literally fixed them within hours. He is some kind of sunglass sorcerer, I swear! In about 30-40 minutes I found two pairs of prescription glasses that I absolutely love, and was able to get my favorite pair of sunglasses repaired. It was so hard not to splurge on sunglasses, next time though! Check this place out and ask for James! You won't regret it. read more

Been here several times but never been treated so well and kindly. Greta is unbelievable! Amazing customer service skills; kind, patient and willing to do whatever it takes to please us. Went above and beyond with explaining all the many things about sunglasses and frames. Even helped us with my own pair of sunglasses from Oliver Peoples! Soooo sweet. This type of service is very rare nowadays and this kind of experience is a must have for any business. To the business owner, never ever lose her! read more

Excellent quality, high-end, stylish sunglasses that look great! What made the difference for me was the staff at the Venice location. Garrett and Megan were extremely helpful in making sure I found the right sunglasses for my face, color and complexion. They had me try on over 20 pairs and were so patient in helping me narrow down the options until I found the right style for me - the Brooks X in Matte Olio. I would never imagine choosing olive color sunglasses, but they are perfect. I have had them a few weeks and already had several people positively comment on them. It's definitely worth driving to the Venice store to help you find the best style glasses for "you". read more

Great selection of Oliver Peoples. Thank God! Been looking for a store that carries a wide variety of their models. Salespersons are nice, friendly and helpful. read more

This Place is amazing and not just the company but the Abbot Kinney Location staff is amaze balls. I first brought in an old WWII American Optical aviators that needed lenses. The Frames were a bit quirky and they needed a few trial runs but they were able to cut new Crystal lenses and bring them to original condition. My second visit I brought in a pair of Oliver Peoples with some old vintage American Optical Cosmetan lenses from the 40's that I wanted cut to fit the frame. Let me just say this, numerous places including the La Brea location were afraid to have a go at them. But these folks were able to do it. They really are like a secret gem for optical needs. Staff is friendly and very helpful. Sadly for them, I have more vintage lenses for them to wrestle with, see you soon. read more

This is the baby of the baby of Oliver People's founder Larry Leight. And who doesn't love babies? ;) I mean that in the most literal way -- Garrett is the son of Larry Leight ;). Most of the frames here are Garrett Leight branded, with the exception of a few other designer capsule collections, but basically it's a whole store full of frames you won't find anywhere else. They're just as classic, with a hint of detailed edge, just like it's sister brand Oliver People's, but somehow younger, hipper. The staff are pretty attentive and helpful, and it's more or less just an incredibly curated collection of beautiful frames -- both glasses and sunglasses. read more

This company kicks butt in the customer service department! Definitely will be shopping with them again. Really unique pieces, too. read more

Aside from the fact that GLCO designs the best frames, the 2 guys who run the shop are incredibly attentive, patient and helpful! they go above and beyond to make sure you leave with the perfect style and that you're 100% happy with your purchase. even if you're just browsing, go check out this shop! read more

Been into this location multiple times and have had nothing short of an excellent experience every time. Yvonne and James have consistently displayed superior product knowledge and customer service. 10/10 would recommend Garrett Leight and this location to a friend. Side note: Glasses or no glasses, Yvonne is very easy on the eyes. Cheers! read more

The customer service is the reason I spent 6 allowances on not 1, but 3 of these not cheap sunglasses. Specifically, James is the man. Nice guy, no fuss, gives you 5 star service. read more

Black friday , i stop by to get some new glasses the store was busy and everything , but nice blond girl , help me out , she was nice and had knowledge , the store is pretty and everything , but for real GARRET LEIGHT is Chinese made and they charge $300 for it kind expensive , if was a made in france or japan i would understand , i like the glass lens on it and the fit was nice i got a good deal and got 3 pairs each for around $120 But i was disappointed on the checkout , a guy with a black bear was very rude and no nothing about costumer service , i work on retail and i know when someone dont really want be there ! that guy was rude Reason - after buying my third pair , i decide to change the color the brown one for the black one , everything was already paid for when 3 seconds after purchased i come to him and ask if was ok i get the black one (SAME PAIR DIFFERENT COLOR ) he say he could not do it ! i told him '' but i just got here like 2 seconds agor is just the color , i got 3 pairs please men '' and he anserw '' yeah but you paid $120 for each '' i got so upset that i sold all the 3 pairs on ebay , and just got some mascot .news ones on DR.HOFF down the street , that was a good service . DOES NOT MATTER HOW MUCH I PAID FOR SOMETHING IF IS A CANDY OR A MILLION DOLLAR HOUSE , COSTUMER SERVICE MAKES YOU COME BACK AND MAKE YOU MORE MONEY ! NEVER MORE COMING BACK for AB COURT . P.S. HOPE YOUR STORE IN FRANCE HAS BETTER COSTUMER SERVICE read more

Small but good selection of various glasses and sunglasses, however the main reason I came there was to shop Garrett Leight glasses at his/their own shop. I already have a pair of correctional glasses which I bought back in Stockholm, and since I now was in LA, I thought I'd swing by and pick up a pair of sunglasses as well. When first arriving, I was greeted by a friendly and helpful guy, interested enough to ask me questions about what I was looking for, but still giving me enough space to make up my mind on my own. So far so good. Unfortunately he then left for some reason, leaving me with the other woman working there. And this woman seemed like she couldn't care less whether she made a sale or not. Or was her attitude more "Buy something already or gtfo"? I have trouble deciding. Either way, I made several attempts to start a conversation about the materials used in the glasses, the lenses, and so on, but it was impossible to get more than just blunt and short replies, instead of what should have been a friendly conversation about a common interest. So after the "conversation" died for the 5th time, she just turns away, turns up the stereo, and then goes into the backroom. This is the point where I just lose it completely, decide they're not getting my money no matter how much I like their products, and just leave. I might be back in the future, but this experience was bad enough for me to create this account only to write the review. I hope this feedback reaches them. Do note that this feedback is only for that specific encounter, the other guy was really nice and I do like the products in the store... but getting friendly and attentive service can either make or break a deal, and this time, it broke bigtime. read more

Giving one star not for glasses, but level of customer service. My husband was prepared to spend 500$ on Oliver people's glasses and he enthusiastically explained what he was looking for asking. For help searching for a pair similar to the ones he lost, and the apathetic Venice hipster too involved in his Instagram page, pulled out three Tupperware tubs and said look through here and walked off. . . Enough said. Hire people who have an interest in selling glasses to buyers. We went elsewhere to look. read more

I've recently purchased the Bentley from Garrett Leight because I like the style and it looked so good on me. I was getting a lot of compliments from other people whenever I wore it and overall I've been very happy with the glasses. After almost a month of wearing my glasses I noticed that one of the temple had a hairline crack which concerned me as it may worsen over time, so I went ahead and contacted their customer support. After telling them the issue and emailed them pictures of the crack they went ahead and sent me replacement not only on the damage side but both temples! I am definitely satisfied as a customer and will continue to support and proudly wear Garrett Leight. read more

Had some issues with the nose pads on my new sunglasses I bought here and the staff couldn't have been more helpful! They adjusted the nose pads multiple times and then put different lenses on the frame to lighten them up. Definitely went above and beyond! read more

Experts at glasses for sure. I got the kinney sunglasses here with dark grey shades. It took them only 2 days (Saturday and Sunday) to get the prescripted lenses back and frame all ready. I live in Tustin and drives all the way up to Venice just for them! read more

This is a great store with alot of great glasses to look at. They have all kinds of eyewear. The prices vary, but this is high end stuff, if you want $5.00 glasses go to the Venice boardwalk. (not that $5.00 glasses are bad) A. Kinney court often has events too and they are great. they have a court yard out the back and normally have an event on first Fridays. All the staff are really friendly and will be able to help you with everything. They don't just sell sunglasses either, they do a full service for prescription too. read more

Very Helpful and Friendly Staff! I had an issue with my sunglasses (not made by Garrett Leight) while I was in the neighborhood and this was the ONLY place on the block that offered to help fix my glasses. The lady behind the desk was immediately open to helping fix the glasses and didn't even ask for payment. Please, name another store in this neighborhood that will provide incredible, friendly service to a walk-in issue and expect nothing in return? Simply put, the best glasses store in Venice! My next pair will be Garrett Leight! read more

Amazing amazing AMAZING! Aside from the fact that ALL of the frames are gorgeous, the customer service is fabulous. My glasses broke last week and I was due for new ones so of course I went to GL. Because of the shutdown, the store was by appointment only. Jason was super helpful via email correspondence and then "in store". When I arrived, he had the frames I wanted to try and a mirror (since I couldn't go inside). I quickly made a decision (the frames I chose were exactly what I envisioned) and sent Jason my RX. My glasses were ready 3 DAYS LATER! Super easy pickup and smooth service overall. Won't go anywhere else! read more

Ryan helped me get a new pair of glasses and sunglasses. He is very knowledgable about optics so he was really able to help me with my strong prescription. The turnaround on lenses was really fast and the vibe of the store is amazing! I will definitely come back! read more

Best store!! Had an amazing experience shopping for new frames with Ryan and James. They knew which frames I needed before I did. Loved everything they showed me and how knowledgeable they are about their product. Ryan advised me on the appropriate lenses for my frames for my specific prescription, and got my glasses to me within a week. Great customer service and awesome product ! Very happy read more

Stopped in this location on a whim recently and to check out GL frames I had seen elsewhere. The first salesperson seemed to cop an attitude and expressed general disinterest so I shooed her away to look on my own​. During my time in the store, Madeleine intervened and gave me helpful advice and recommendations. She also demonstrated​ clear competency in the field that her colleague did not. Cool frames are on offer here: classic frames with a contemporary twist. But finding a salesperson who is helpful seems hit or miss based on my experience​ and other reviews here. read more

I have purchased 2 pairs of glasses from Karena and plan on buying another pair very soon because not only are the glasses fantastic (stylish, good quality) but Karena provides excellent customer service. It is such a pleasure doing business with her! Thank you! read more

This is a great optical shop - great selection, very knowledgeable and friendly staff, excellent lab work, and the cool shoes they sell are a bonus! Would and have recommended this shop to many friends! Much nicer staff than those at Oliver Peoples. read more

This shop is great, but you have to go there for the right reason. In other words if you're going there to look at average sunglasses it's not the right place. But, If you're there for truly unique one of a kind sunglasses that live up to every bit of awesome then this is the place. I just bought a pair of vintage original oliver peoples, which no one else carries. You get what you pay for and pay for what you get. And what I got was absolutely nothing short of amazing. read more

James... 10/10 salesman. He really complimented the shape of my head. While I did not purchase any glasses, I left with my self esteem boosted. That is all. read more

Gorgeous frames. Terrible service. The guy behind the desk was on the phone for the first 20 minutes we were there and didn't offer help or greeting of any kind. I get that this store is really hip, but c'mon. read more

I lived in Venice for many years, came across this store to check out some glasses. Pulled one of them off to try them on and accidentally pull an extra one off the shelve, unfortunately they set up the glasses too close with one another. After I had apologize and felt really bad about it and did not cause any damage to it. She had reminded to be careful because these are $400 glasses. Very unfriendly and snobbish. I do not expect that type of attitude here in Venice. Never going to that store again. read more