I would like to apologize to everyone working and putting in hard blood sweat and tears into making this the business it is. I was not aware of the level of class and definitely was not aware of their game. They are indeed tuff. I would like to take back everything I had previously said about this fine establishment. I started going every week and every time they are amazing. Only flaw is the customer service they tend to forget some things and at times take a while to bring just the drinks but the delectable flavor of the food and quality meat completely makes up for it. Again I apologize to the owners and hard workers here. read more

Horrible service they prioritize bigger party's then others even if they got there last

Dined in twice now and both experiences were great! They don't take reservations, however they do have a "join waitlist" option on yelp which is very convenient. You don't have to wait too long to get seated, they are really quick on their feet to get you in, fed and out. You scan a code on your phone for the menu which is also convenient. I love the variety of banchan you can ask for! I am in love with the lychee + strawberry capri soju pouch!! Not only is it super cute, it does not taste like alcohol at all (perf for those who don't enjoy the taste of alcohol) ^.^ Everything is so delicious, the only reason I couldn't give it a 5 star is because sometimes when they bring the meat out it's just fat with barely any meat on it, but that's ok just cut the fat off, eat the meat and order more. Haha. read more

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My son loves this Korean restaurant. It was the best way to celebrate his birthday. The only thing is there is no reservation, hencce, the long wait. I called snd left messages and no kne returned my call. It was a long drive for us. read more

My family came into eat and the service from our server Liz was quick, efficient, and good energy. Also the manager Jerry is always very quick to help out as well! read more

This place always has a line out so I thought I'd give it a try. The service is a bit slow which is expected in such a busy environment. My only complaint is how thin the meat (explains why the meat doesn't have a lot of flavor) until I found out you can order seasonings for your food! That should have been offered by the waitress. Overall fun experience cooking your own food and the opportunity to try a variety of foods since it is all you can eat, but I wasn't a big fan. read more

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Gen's gone downhill! Went yesterday w my bro & sis and they wouldn't bring out the entire order. We'd ordered 3 steaks and they only sent two. We'd order 3 drinks they'd only bring one. The server wouldn't check on us we had to find him and ask about things. It truly was so upsetting. Not to mention the recipes have changed and certain items don't contain things they used to or they added things that these items never had. Portions got smaller and prices went up. We won't be back! Also they played nothing but J Cole, girl, some J Cole is okay but not forever!!!! read more

fast service and meat meat meat meat meat meat meat meat meat meat meat meat meat meat meat

We were seated as soon as we got there and the place had nice, movable booth seats. It had a modern, cool vibe which was awesome. Our servers were also amazing, ensuring we enjoyed our food and had a clean grill after several BBQ rounds. The food was outstanding as well! Will def visit again read more

Gen Korean BBQ House - Display cases - Barbeque Near Me - Oxnard, California

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Our first time here and what a fantastic dining experience! Our son and daughter in law are pros so they did all the ordering and cooking! Located perfectly at The Collection at River Park in Oxnard-many shops and other dining options as well as the movie theater just across the street...reminds me of an uptown Disneyland for dining & shopping! The entire meal really was incredible! The service was great as our server always checked on us and would promptly bring everything we ordered. Other staff would come by often to see if we needed our grill changed out-always at just the right time. The meats were bomb! Brisket, beef belly, pork belly, beef bulgogi, Hawaiian chicken, garlic calamari... sooo good!! The sides were so tasty as well! I loved the rice paper and the pickled radish tortilla like rounds were my favorite-they were thin and perfect for eating taco style with the meats, kimchi and or spicy pickled cucumbers drool drool! A must try! Highly recommend! Can't wait to go back! read more

The worst KBBQ I've ever had. Poor quality of meat and all sauces tasted sour. KFC came out ice cold but server was no where to be found. Service was subpar. Waiter came to table twice and although trying to flag them down, servers were at the front messing around together. Couldn't get a grill change for 20 minutes. Don't waste your time here read more

Great place for Korean dishes. Ben there several times for lunch and dinner. Servers remember us.

Shoutout to our server, Socrates! We had a party of 6 and were all satisfied with the food and the service. Socrates was so nice, consistently checked up on us, always had our order right, and never rushed us. Great list of meat options and all were delicious. My faves were the smoked sangyupsal, galbi ribs, and the hawaiian steak. Although it was busy that Saturday night, the meats came out so quickly! They also changed our grill often. Whoever is managing this location gets a big thumbs up!! Definitely one of the better Gen locations. read more

I tried it, it's not the food, it's the experience of cooking your food. Good for groups and birthdays celebrations. read more

quality of food, slow service and poor customer service attitude by management has allowed this place to descend in ratings. As if a restaurant can suffer from burn-out. Waiter once forgot to bring us a tea and it was on the bill. I reminded him it never came out and to remove it. Waiter came back with bill to sign with a lukewarm tea and the charge was still on the bill. He said his manager, a filipino guy with his hair in a pony tail said his policy was to make the order right and offered to give us the tea in a to go cup! We said we were done with our meal and did not want it to go. The manager with attitude said ok he will let it go this time and take it off!! What a jerk. Piss off a party of 4 for a teacup of lukewarm water and it was their mistake - never going back. Worst customer service especially from a manager read more

This place has unfortunately lost its value. I believe they're under new management, and yes, while they added a ton of new things to the menu, I think they majorly cut down on the quality of most options to accommodate the newly massive menu. For starters the Jap Chae, the KFC chicken and Spicy Rice Cakes taste so freezer burnt. The red sauce that they have now is basically flavorless. And their meat portions are tiny and super fatty. The service was super slow, most of our stuff was missing. We ordered beef belly twice, and never got it until AFTER we paid and the grill was off. Really upset, we were regulars 2-3 times a month. We just do it at home now it's it's better. Buy a $20 grill on Amazon and download the Weee! App for fresher KBBQ meats and make it yourself at home and save your money, it's NOT with it anymore read more

We've been here a number of times and most servers here have been good but this visit went exceptionally well with Eduardo as our server. Was very attentive and checked back at very reasonable intervals. Saw he was carrying a lot of tables but methodically went to each to check on them but didn't act rushed. Also the check took a bit but he came and apologized for the wait. This goes a LONG way when someone acknowledges you've waited. Most food came out fast. Only negative, which is really for the restaurant owner, it gets pretty smokey in there and hard to breathe. Need to do something with the venting. All our clothes and hair smell like smoke for days! read more

I've continued coming here for years. Most recent visit was 6/14/25. The service has improved and they have new additions to their menu that are nice. The ventilation could still use improvement but it is also better. Upgrading from my original 3 stars from years ago to 4. read more

SHITE SHOW from the beginning!! Waited 45 min for booth to be ready, then was told by front desk to "wait another 15 minutes". Waited 30 more minutes before they said "table is ready, follow us". They sat us at a shared table and when I pushed back on getting a booth they gave attitude and said we would have to wait an additional 15-30 min...so I gave up and settled for shared table. No menus were placed on the table and also no grill, so we were staring at a cesspool of previous customers slop before our server noticed and placed a grill on. It took forever for the waiter to pay us a visit...The list goes on..but I'll leave it at that. Hard pass on going to Gen again. read more

Gen used to be a good spot 2-3 years ago. Now it completely sucks. The customer service is absolutely terrible. The front desk staff are always ignoring customers. Our waiter made my husband and I wait 45 minutes to give us the bill. We finished our food and we waited a long time to get our bill and it wasn't that busy. The premium menu was a disappointment. The wagyu had no flavor. The long short rib was delicious but that was about it. Save your time and money. It's just not the same anymore. read more

We had a great time dinning here. Our waiter was great and was very attentive. We came for a weekday late lunch (1pm), and were seated immediately. There was a 90 min limit for all you can eat. Everything was very yummy. My favorite was the pork bulgogi, Hawaiian pork belly and chicken. There were 29 items to choose from on the menu. Four stars only because with so many items, not every one is spectacular. The brisket was not seasoned and overcooked quickly. It was a great atmosphere. Overall I loved my experience here and would totally come back again! read more

Gen Korean BBQ House - Barbeque Near Me - Oxnard, California

Been there before with 3 of us and it was great service, went a few nights ago with reservations for 14 of us. The table had two ends open however the wait personnel kept bringing us the drinks and meat to one side for us to pass down. we asked ahead of time to have two checks right side of the table and left that also did not happen. 700.00 later we paid 20% tip for a service that was not good. The food was great but the table needs an grill for the clients in the middle of the table so they can receive the same experience as everyone else. read more

This was my first time coming to this restaurant as I've always walked by it but never went. I finally decided to go in and waited in the 45 minute wait time. While eating my food I couldn't help but overhear who I believe is the manager, a short lady with glasses and red hair, was being VERY rude to her staff (like hostess and server). This is supposed to be a family friendly restaurant but NOTHING about how that manager acts is family friendly and just ruined our meal. I don't think we'll be coming back as we prefer a family friendly staff. Our waiter was nice, but it's so sad to see those employees work under those conditions. Terrible how upper management hasn't done anything about that manager, shows how they don't care about their employees. read more

Has anyone ever been asked for last call of meats at like 6 pm and we were seated at 5 pm? That was a new experience and I was upset and disappointed to hear that. It wasn't busy nor a dinner rush so I felt like our waitress Christina was still trying to rush us? Anyone else had this happen to them? There was only 2 of us dining by the way. I still find the food just okay. Nothing too special and I would visit again but the service seems to have gone down a bit and that's coming from someone who works in healthcare AND retail lol. Has that ever happened to anyone? read more

We waited 30 minutes for our drinks. We were almost done with our first batch until it came. I saw one of the smokeless grill keeps turning off on the other table. Servers don't pay attention to the customers. I asked one of the servers if the could get me some sides but he answered "that would be an order for your server". He didn't even bother telling us "let me call your server he should be right with you in a minute" Other than that food is good. Location is good. read more

I can sum up our experience at GEN in one word: AWFUL. I can sum up the food we had at GEN: BARELY EDIBLE. I can sum up the service at GEN: FINE. But consider this: What difference does it make if the hostess and waiter are good if the food they bring to the table stinks? Before I continue, I'll reveal that we have been eating great Korean food in Los Angeles and the San Fernando Valley for decades, and this was an unwelcome aberration. The meat was terrible. When we began placing it on the grill, we immediately noticed the tremendous amount of fat. Yes, there is supposed to be fat on meat, but not to this extent. It was gross. The bulgogi came as a clump, the short ribs had so much fat and gristle on it, it was too chewy to enjoy. The sirloin steak was half fat, half meat. We also made the mistake of ordering calamari rings which seemed to come right out of a box from the freezer. It was still cold when they brought it to us. Now then, you may be asking yourself: "If it were really that bad, why didn't you say something to the waiter?" That's easy. I've worked in plenty of restaurants over the years to know that some waitstaff and kitchen staff don't take kindly to complaints, and what they do to the food is a crime. Our approach will be to never go back. It's funny that Gen is an "all you can eat" menu, because you don't want eat any of it, so they won't go broke bringing you as much as you can eat -- because it will be minimal. I have no choice but to leave a one star review as a minimum, but it doesn't even rate that grade. read more

Meh.. my husband and I came here for takeout and apparently the hostess forgot about our takeout order because 2 groups after us got their orders before us. They hadn't called it in either. When we asked a different hostess about our order a half hour later, she went to check and found that it had been sitting behind them on the shelf. The food is good and cheap, but I guess the hostesses need training or there's some kind of miscommunication going on. Weird because they're closed inside during the pandemic as with every restaurant, but they can't handle just takeout orders? Anyway besides that they do offer combos with salad, rice, 2 sides, japchae, and your choice of meat. $10-$15. It's big portions too. I got beef galbi and my husband got beef bulgogi. Both were excellent. Our rice was burned though. You could tell it was scraped from the bottom of the rice cooker. Anyway, I probably wouldn't come back to this location. read more

Gen Korean BBQ House - Beef galbi, rice, Asian sesame salad, japchae, and the 2 sides I chose were potato salad and kimchi. - Barbeque Near Me - Oxnard, California

They recently changed the menu and let me tell you, it's terrible now. There's a lot of the same items but now the quality so different and so bad that I will not be returning. The only good thing was our waiter which is why I give it 2 stars. He was very helpful and kind. The place was so packed and loud but we'll see how things are few months from now. read more

Gen Korean BBQ House - KFC. Quality is so bad now. It was like frozen chicken nuggets. - Barbeque Near Me - Oxnard, California

Avoid coming here if you can might as well go to Heat kbbq way better service we came in and stood there waiting to get seated while the host are chit chatting we try to go up to another one and we get ignored we did not know she was paying out a table but even then we got ignored 2 times even after she was done and then told us that she couldnt help us to wait until the other girl can help us . We were a party of 8 we waited around an hour when we go again and they take our name again when we had it down and this whole time they had put us under a party of 3 how horrible i truly hope management does something because this is unnacceptable get ur front desk together truly hope management does somethjng because what is this people come here to have a good time not horribke service from people who dont know how to do their job.this was all on friday AVOID coming here read more

Place is nice for dates or hangouts with friends, all you can eat so go with an appetite. My boyfriend likes going here all the time, sometimes I feel like I'm tired of going all the time then I get there and the foods so good I end up happy I went! read more

Been wanting to visit this place for a while! Finally I've got to tried it out! While the service and the ambiance was great , the food selection was lacking in my opinion. I don't eat any meat (only seafood )and their shrimps didn't seem to be very fresh that day which was disappointing!! I wish they had more options for food like mushrooms, asparagus, fish , crab etc etc and charge more of course ! The so called cocktails were so sweet , I wish I had just a regular Soju instead ! What did I eat for $29? 3 shrimps, 1 calamari steak ,1 slice of pineapple, 1 slice of zucchini and 1 piece of red pepper!!Also got white rice but didn't eat it If they change their menu a little bit I would like to go back because like I said I've enjoyed the 90s music ambience and the service , everyone was so nice , pleasant and eagerly to help us! read more

Gen is hit-or-miss for me. Some places are just terrible and low quality. This one is actually still good (as far as gen goes). The wait isn't horrible for the time I went (Friday 7pm), about 30 minutes. There's not much seating in the lobby area, but you can walk around the mall, no issue. Food: it was as expected, KBBQ. if you've not been to a Gen before, it's pretty solid. If you like light flavors like me, I stick to ordering the Chadol, Hang Jungsal, and Samgyubsal on repeat. Always the thicker steak cuts are good (hawaiian steak, premium steak). I'll mix it up now and then with a spicy or sweet plate (either Spicy Samgyubsal or beef bulgogi). read more

I wouldn't even rate this 1 star. Horrible customer service. Manager herendia didn't want to accommodate us after miscommunication on their part. They put us for party of 5 instead of 12. After waiting for 1 hr, I told them we were fine sitting separately and was told will be seated next. Waited for another 30 Mins, she said she's waiting for a table for 12 to be available.. I understand they're busy but if you already made a mistake on ur part don't let us wait for another 1hr to be seated. I wouldnt want to come back here ever!!!! read more

Food: This was our first, and last, time time coming to this business. Raw meat gets too close to cooked food. Our adult daughter vomited all the way home, from Oxnard to Simi Valley. Service: Even though our large party had advance reservations, the service was terrible. We were part of a large group of approx 25 people with advance reservations. The waiter only addressed one end of very long table. He had the only menu. He didn't come to the other end for about 30 min. We were stuck in the middle and couldn't hear or talk to him. We were also so far away from the grill that we couldn't really cook food (also dealing with toddlers--definitely not a place for toddlers.). My drink didn't come until way after I finished eating, which didn't happen fast. We got a few hand me down scraps and paid $30./head. Yet our party was charged a 20% gratuity for terrible service. read more

I don't know what happened to this spot but it's absolutely disgusting. It use to be the best and closest to the Santa Barbara area but now I don't think I can even go back. My friend and I ordered our usual meats and side dishes and when I tell you it was absolutely disgusting I don't know how I can fathom the words. Our Japchae came out in 2 minutes after we ordered and it was cold, probably left out. We ordered another later and the same thing. It was probably sitting out. The Korean fried chicken was just pieces of fried batter. The meats was not it. It had this bad meat taste and when the brisket came out it was basically slices of frozen fat with a bit of meat so when you cook it it's just a 1 inch meat with either nothing or a chunk of fat stuck to it. I don't think I can come back to this place anymore, it's gone down hill. There were flies EVERYWHERE too it was so gross, you have to constantly swat at the flies hovering your food and when you look up at the glass it's covered in flies. read more

I absolutely love this location. My husband and I frequent many of the California GenBBQS up and down the coast and none of them come close to comparing to this particular location. Some of the things the we love about this location are the amazing staff (especially the manager Ere who is super vibrant), the vast indoor seating with soft blue lighting, and the large and high quality portions of food they serve. Always glad to take a trip out to Oxnard knowing what's waiting on the other end is worth it. read more

Meh... not the worst, but definitely not the best Korean BBQ. Very crowded, we had a reservation, called to confirm, etc. We all arrived for a family member birthday & they couldn't find our reservation? We waited for almost an hour to get seated. I found their menu confusing & many items I have enjoyed at other Korean BBQ's were not available here. The ambiance was over crowded, loud & very crazy. Seemed very disorganized. Got iced tea, took asking 4 different people & 1/2 hr later to get sugar for my tea. Sauces were served well into the meal & not at the beginning. Edamame was served cold, and I now know that I don't enjoy them hard & cold. The quality of the meats served were not top quality, sliced sliver thin. It was all around not the best dining experience. read more

Under new management. Completely changed the menu, And recipes that brought us back over the years. Sadly not the same place anymore. The food tastes different and not in a good way. Time to look for a new kbbq. Not a knock on the servers, they do work hard and are super friendly and attentive. read more

Everything from service to food was great! The waitress was attentive and came by to check up quite often overall great experience.

Sad to see the decline in quality of food and management here. I've been going to the Oxnard location for at least 6 or so years and I always thought it was great. Always take my girlfriend here and just went tonight and immediately knew the quality of the food went down by looks of the first order. The KFC on their menu used to be real chicken, now it's literally freezer popcorn ground chicken heated up you could buy from winco with the same sauce on they usually put on it. The Gen salad isn't the same either, neither with the beef brisket, jap chae, gyoza (now called Mandu), and the spicy rice cake. The salt in the tray they give you in the beginning was also hard and stuck together somehow. Going onto service, our main server was great (Essence) but what I assume to be the manager (guy in the button up plaid shirt) would bring us dishes occasionally and I'd say thank you but would never give acknowledgment which I thought was weird, but honestly didn't bug me too much. We were also placed at one of those shared long tables and one of the guys cleaning was spraying the cleaner pretty dang close to our food. The finished dishes were also taking a really long time for bussers to pick up which in the passed here they've been quick. At the end of the day, I'm sad the quality of the food went down like it did. If everything else was how it was right now except if the food was still how it used to be I'd probably come back. But since the food is the way it is now, I don't have a desire to go back here. Bummed on the food quality. It was a good run while it lasted eating here. read more

Gen Korean BBQ House - New KFC - Barbeque Near Me - Oxnard, California

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