pretty cool it has robots but, don't eat the butt . yes the robots were cool but the drinks they made were kinda iffy.

One of the worst dining experiences of my life. Service was horrible. They required and held drivers license and credit card once you sat and held until payment. Food tasted like it was frozen and thrown in the microwave. Spoke to management before we left and they were exceptionally useless! read more

I'd say the main appeal of Gentle Ben's is the beer, not the food. They have a few options for vegetarians and vegans but it's pretty slim pickings. I got the portobello mushroom sandwich with no cheese or aioli. It was good but not very big. Ultimately I found the dish unsatisfying. The service is also lacking. Our waitress never refilled waters. The server who brought out our food spilled my sister's salsa cup and didn't comment on it or replace it. Her tacos were also cold. I will say though that my meat eater relatives enjoyed their burgers so for the meat eaters out there you can take comfort in that. Again, I'd go for the beer, but not expect to be thrilled by the food. read more

Amazing food and great service every time!! My family and friends have been going here for years, we love the vibe and ambiance, and most of all the food! Delicious variety, especially the Tacos and the buffalo chicken sandwich, with a great selection of beers! The staff is always welcoming and check in on us to make sure we have what we need. This place is a must visit if you are on campus for lunch or meeting friends for dinner. read more

Tacos were not horrible but could definitely be better. Service was inconsistently good, some of the servers were very kind but others were not. read more

Always Feel Treated Like a Queen :) The Staff Makes Me Feel More Than Welcome :) Fantastic Food - Especially Love the Burgers - Great Cooks Every Time!! Super Service - the Best!! Thank You Gentle Ben's!! read more

We were seated right away. I liked the option of outdoor seating and will request it next time. The waitress, Maddy, was very pleasant, checked on us often, and knew the menu well. My son had a bacon cheeseburger. He thought the bacon was overcooked & I thought it was undercooked. I had a pulled pork sandwich over coleslaw. It was a large portion and quite tasty, even the bun was good. I'd like to try some appetizers and desserts on future trips. The menu included a wide variety of options, such as Mexican fare and various sandwiches and burgers. We paid $31 for two sandwiches, fries and an upgrade to onion rings (YUM, btw) and two drinks. read more

If you like well done burgers when you asked for medium rare, and beer that tastes like it was brewed with tap water imported from Flint, MI, then this is the finest place in Tucson. read more

Service, prices, ambience were great! The French dip and French fries were super salty! Then when we were leaving as I got up from my seat...I seen what looked like a cock roach! I googled a pic and yes it was! I'm grossed out right now. read more

Bella has been the best bartender I've experienced in Tucson in months, she took really good care of us and made sure we were comfortable the whole time! read more

I love Gentle Ben's. Ever since my freshman year of college, Gentle Ben's has been my go to stuff for the best food on University. The ambience is the ideal college atmosphere for everyone. My life at The University of Arizona was made extra special because of this brewery. The customer service provided by the employees is something you only see in five star restaurants. The food was brought out quick all the time and was always very good. After taking my father (a restaurant critic) to Gentle Ben's, he wanted to set up an immediate date to come back, relax, enjoy a Hefeweizen, some delicious shrimp tacos, and relive his glory days through me. I'm all for it. We'll see ya next semester! read more

I'm a bit perplexed by the bad reviews. We come here often for dinner/happy hour and have always had good service and the food has been good. It's bar food, so I suppose coming in with that expectation really helps (this isn't a gourmet restaurant, and that's certainly OK!). The nachos have always been great, and the Lizzy Salad is my absolute favorite. The dressing is crazy good, and all of the ingredients have been fresh and flavorful. I highly recommend coming during happy hour when school is NOT in session--the patio space is empty and quite, and it really is a nice place to lounge around. read more

The first few times I went to this place, I ordered the burgers. I was not a fan, and I stopped going for awhile. Then I discovered the tacos. Their carnitas tacos are generously portioned and tasty, and they became one of my go-to meals when I lived in the area. I also enjoy their NCAAle and their Barrio Rojo. As an added bonus, the wait staff is really friendly. read more

Horrible! Do not go here. Management is rude and does not care. Music is too loud and obnoxious. Food isn't good enough to make up for the awful atmosphere. read more

Food is pretty good, nice selection and atmosphere is pleasant being right by camps. We go there a lot! My ONE COMPLAINT...we ask for the "check". They stand there and turn their tiny screen towards the man ( woman is paying) saying total. There is no way I can look at that bill with it In their hand. Then you stick a card in. You don't get the actual amount of tip you'd be giving...just % and it starts at 25%, then 20, 18, 15 and none. I feel VERY PRESSURED to give higher tip, which I have no idea the dollar amount of because I can't do math in my head that fast...all happens I matter of seconds...then they ask if you want a receipt...NO. I WANT THE CHECK FIRST...THEN GIVE ME YOUR DEVICE TO PAY AND TIP. I'm done with them. Pricy sandwiches. They can print out a check before expecting big tip. read more

College bar and resto In a college town but the service and staff are great! Enjoyed two dinners here and would return anytime. There was an error on my meal and they insisted that they prepare a replacement even after I told the It was not necessary. Great experience and look forward to returning. read more

I had recently eaten here and was interested overhearing the staff seemingly desperate for good yelp reviews after being accused of racism while I was waiting for my pickup order. As a black man, overhearing this conversation had made me uncomfortable. In my time waiting, I went on the platform to see what the situation was. If you look at these comments, patrons like myself are expressing sincere thoughts of feeling uncomfortable in this establishment during this time, and the owner, Richard, is responding with slandering one of his previous employees, who I am assuming is a person of color like myself, when these reviews did not even address him. When I took my order home and the order was wrong, I had asked for vegetarian burger and had gotten meat in one of our burgers, it encouraged me to literally download Yelp and leave this review. Businesses like this should not be remaining open during this climate or any climate. read more

Amazing always !! Great food, great drinks, great service . Never a complaint here! Will be back ASAP

This is the best place to eat and hang out by the U! I really like their veggie burger and there ceased salad is also good. I have had the tacos in the past and they rock! The atmosphere rocks! It's a must stop off if you are in the area. read more

Gentle Ben’s - Breweries Near Me - Tucson, Arizona

This pathetic excuse for a restaurant has been letting down the fine people of Tucson since the day it opened. Poor service and the food was more like dog shit they picked up off the floor, slapped a hamburger bun on, and lathered up in ketchup. It's disgusting read more

I left gentle bens happy and full. Food is great, i got chicken wings and a burger which is nice and juicy. For desert I ordered creme brulee but the torch to caramelize the sugar broke so I ended up with vanilla ice cream. When we got the bill they didn't charge us with the dessert which is great. Makes me want to go back again eventho the parking is a bit challenging. read more

Gentle Ben’s - Breweries Near Me - Tucson, Arizona

I loved Gentle Ben's. Then something weird happened. I was upstairs but the people I was meeting were downstairs. Upstairs I had ordered three beers during happy hour, it was $7.50. Their beers are good. Everyone says the Raspberry one is good but don't get it, it smells like Raspberry and tastes like bad beer, but everything else is great. The food is good. The hot chicken wings are really hot, don't get them unless you are ready, they're inedible hot. Friendly staff, good service, varied crowd. 5 star yelp review kind of place. Downstairs I asked about the difference in other people's bills. I was told appetizers and drinks would be twice the price, during happy hour, because we were downstairs, even on the patio. Basically beer and food was twice the price for the rest of the group just because they were sitting downstairs and no one told them a mere flight of stairs would have earned half their money back. I'd head somewhere else during happy hour from now on until they fix this. It's a cool place but I found this a little deceptive because nothing was labeled and no one said anything to anyone until I asked about it. I didn't get the impression any customers downstairs realized they were paying double for everything. Very wrong. read more

Ive only has their steak tacos. They're actually pretty good. I would recommend the tacos but I'm not sure what else is good on their menu.

My family and I came in here today before going to see a show. It was five of us; my parents, my husband, a family friend and I. We were greeted almost quickly, but only by a guy telling us he would be right with us. After sitting around for a while, a lady came over and said she would get our drinks started for us. Three of us got iced teas, one got a water and my father got a cucumber drink. After a while of sitting around with our drinks and very ready to order, the same lady came back up and told us she would be taking our food order too since our assigned server was just too busy. I got the Peggy-O, my husband got a black and blue turkey burger, our friend got the Firestarter Burger, and my parents split a burger and a sandwich. Our food took about 45 minutes to come out. Well, most of it. They brought out my husband's fries, and told him there had been a mistake in the kitchen and his burger would be right out. I would like it noted that since my parents were sharing two sandwiches, they asked for the burger to be cut in the kitchen. We were informed that it was an upcharge. Seriously? I feel like that is a courtesy that should just be extended by a restaurant. Is it REALLY that difficult to cut a freaking burger in half that I need to be charged extra? Gentle Ben's, if you're reading, this practice is damned ridiculous. We didn't ask for an extra plate, for a side of guacamole...we asked you to run a knife through a burger. And for that we were to be charged. They were not splitting one burger between the two of them, which I would totally understand a charge for. They were each getting their own sandwiches and planned on sharing what they got. We told them just to bring a knife and we could cut it ourselves. We were all pretty much done with our food by the time my husband's burger made it's way out of the kitchen. It was supposed to have Cajun seasoning on the burger, but was not seasoned evenly at all. I know this because when he was almost done with his burger he started sweating, his face turned bright red and he commented that all of the sudden his burger got unbearably spicy. Apparently, ALL the Cajun spices were on one specific part of the sandwich. My Peggy-O, while it was pretty good, came out without guacamole. This was the key selling point to me! Nobody came by until our meal was over (when my husband's burger came out), so I had eaten half of my burger already. I decided to try to not eat the other half until I could flag someone down to bring me the guacamole I was promised and so desired. My mother's onion rings came out cold, which was a shame. They would have been really good if they had come out at an appropriate temperature. This meal was incredibly unremarkable. In fact, there were way more instances that would make me never want to come back than would have me give it another try. Ridiculous charges, cold food, service that could use a spit shine, and food that didn't arrive or arrived way too late. read more

I never go here out of my own volition. I'm usually here because some event or what have you is hosted here and I'm corralled into going. The main reason is the food. I simply don't like it. At a recent happy hour, nachos and spinach-artichoke dip were ordered. After a couple of minutes, the nachos transformed into an amorphous blob of cheese and chips. Want to tease out an individual chip? Good luck with that. On the other hand, it was pretty entertaining watching people try. The spinach-artichoke dip contains spinach and artichoke as an afterthought. It's like a strange cheese dip with artichoke added at the last minute. There's a really strange taste to this thing I can't quite identify. And the taste lingers. I 100% regretted eating this after seeing reviews mentioning this appetizer. At least I was one of the lucky ones who didn't get sick from it. On top of this, the beer is no redeeming factor. I usually feel bad reviewing places anything below a three. Gentle Ben's, however, will not suffer from my opinion as its location ensures it is always busy and full of clientele. Phew, dodged that guilt bullet. read more

PLEASE SEE THE UPDATE AT THE END OF THIS REVIEW. (The 1 star review) This will be short and to the point. 45+ minutes to get our order - roast beef sandwich for me, burger for the better half. We had a show to go to (which we told our waitress about) and had maybe an hour saved for dinner. We didn't think we would need the entire hour. With 10 minutes to get to the show, we had to track down the waitress to tell her to cancel our order. Turns out, our order was sitting on the end of the bar for a bit. (We were upstairs)The manager brought it out to us - "Are you looking for a burger?" There was no one else to complain to on our way out the door so we'll have to track someone down next week. Suffice to say - we won't be back. ****** UPDATE: (The reason I bumped the review up to 5 stars) I posted my displeasure on their Facebook wall last night before going to bed. This morning, there was a message from either their manager or general manager, apologizing for our experience. He offered to bring us back on his dime. They have redeemed themselves in our eyes. The fact that they got back to us and want to make it right means everything to us. Many times, restaurants and businesses don't take the time to address problems. Gentle Ben's did. And yes, we'll be back. read more

Everyone always talks about Gentle Ben's...it seems to me like an omniscient benevolent bear watching over the restaurant scene of University. It was the sanctuary of our large party for a lunch. It was in fact the only restaurant on University that was willing to seat all of us inside. Once we were seated upstairs in a large room, half opened to the open air balcony seating. In this room, there was a big sculpture of a tree, with branches reaching over the top of the ceiling. I decided to try the veggie burger, as a part of my near constant need to taste and assess the veggie burgers (if offered) at any given restaurant. Yummy---it was good! (yay) So were the beer battered fries. So was the spinach dip ordered shared by one end of the table. There was a wide enough selection so that everyone at the table got something he or she wanted, but the menu wasn't some overwhelming book of food. Definitely a great place to grab a bite--I definitely want to see what it brings for night life. read more

Extremely sloooooowwwww service. It took over 20 minutes for our drinks. Our server was very sweet though and explained that there was only 1 bartender on...which was a little surprising since it was 5pm on a friday. I also felt bad for her because she had atleast 5 big parties. It took even longer for our second order of drinks, an entree came out wrong and 1 person in our party waited 30 minutes for her drink. The food on the other hand was pretty good. We had the southwest eggrolls and spinach cheese dip and I had a ruben. We sat inside but the outdoor patio looked like the happening spot. Bathrooms were clean and well stocked. read more

My husband and I decided to hangout on 6th street to check it out. We decided to stop here and have a drink. We ended up getting the nachos app because it was happy hour. It was ok, not the best nachos I have ever had and still pricey at $6.00s. The drinks were at a good price. We even showed up when the place was slow and it took us forever to get a drink and get our tab and then trying to pay. Holy cow we just wanted a drink. read more

This place did a complete turnaround as far as service is concerned! Marda served me with a smile and was prompt. My sons had some gelatos and I downed a tasty red ale. Kudos to the manager Richard. I'll be back. read more

Bland, uninspiring food and not so great service. Beer selection is OK.

Tasty brews (IPA and Pale Ale were my fav). The menu is traditional bar food, but a little more upscale (ie. better bread etc). They have a ton of outdoor seating, some with firepits! read more

Servers here are always friendly (they may not have the best memory). I come here maybe once a month, my favorite is the lizzy salad (unique dressing ive never experienced anywhere else) and Diane burger (melt in your mouth mushrooms). They have a bar, upstairs patio, and a gelato shop inside! If the weather is nice, the ambiance is worth sitting outside! The inside can be pretty dark. read more

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Gentle Ben's is solid for a group outing for sure. Local brews and good bar fare with a Tex-Mex twist make for a casual night out. This place tends to get super packed, so I don't make it too often. read more

If you are looking for a place for a big crowd to hang out, Gentle Ben's is certainly a great place. They have good beer and the atmosphere is very enjoyable. Because it's a sports bar, no one cared too much if we were a bit loud. We had wonderful time there for my friend's birthday party. However, if you are looking for a place to get good food, this is not the place to go. I ordered a Western BBQ Burger, and it was tasteless. There was not much flavor in the meat, and I think the patty had been frozen, not fresh. After a couple of bites, I stopped to add some salt to it. Then I realized the server forgot to bring BBQ sauce for the burger, so I had to wait another five minutes (by this time the burger was already cold) for my BBQ sauce. I also had a taste of the Spinach & Artichoke Dip that my friend ordered, and it was disappointing as well. Mixed drinks were also not quite right. My friend ordered a margarita, and after the first sip, she asked the server to ask the manager if she could exchange it for a beer because it was so bad. My advice: go to Gentle Ben's for the sports bar environment and beer, but skip the food. read more

I don't understand why the food has to taste so different from Barrio since it is the same menu. If I sit at the bar I almost always get terrible service. I once got food poisoning from the spinach and artichoke dip. The only time I enjoyed Ben's was when I sat on the upstairs patio. The Diane burger was good (not as good as Barrio's) and the service was good. I always leave Ben's disappointed so I have made a vow to ignore Ben's close proximity to my house and go to Barrio instead. read more

As a pilot, I am in different cities all the time and I always try to visit brewing companies if i can. It has been my experience that they are usually offer some pretty good food. This place was the exception. I didn't get to try any beer, so I can only comment on the food and service. Food. We started with the chips and salsa, which i thought was very good, though they had lots of salt, so if you are watching your salt intake...these would be a big no no. I ordered a regular cheese burger. I was very disappointed as the burger was way over done, and the bun was dried out like it had been sitting out for an hour. the service was terrible!!! Very slow, very unattentive. if this had been a busy part of the day i would have a little bit more understanding, except we ate at 245, and the place was very slow. Our food took 30+ minutes to come out (a salad and a burger) and our drinks were empty most of the meal. I figure they are used to just having massive loads of University kids there drinking, but for someone coming in for a normal lunch, their service and food were sub par. read more

I had the chicken tortilla soup here and it was pretty good but I thought it was a little too salty. I liked the hip vibe here and the busy college scene. It felt like a quieter place to hang out and chill with some friends. I didn't have the other food here but they all looked really good! I saw outside during a warm summer evening in Tucson and it really was perfect. The balcony seating is perfect for people watching and enjoying a nice conversation/food with a friend! read more

Gentle Ben's is a favorite for getting your beer on. They easily accommodate large groups and have both indoor and outdoor seating. Happy hour drink specials are probably the best on University Ave. as long as you stick to the basics---and why shouldn't you? The GB beer offerings are great---they brew a couple of really tasty ales. The service here is hit or miss---sometimes it's spectacular, and other times negligent, but I would mostly attribute that to understaffing at peak times. Note that if you're past that "Woooo! Twenty-ONNNNE!" phase of your life, this is definitely a starter bar for your Friday evening. Get out before the fake-blonde, fake-tan, fake ID crew takes over. As for food....admittedly, I haven't forgiven Gentle Ben's for taking away the $2 taco bar during Friday happy hour. I could justify paying that much for slop, but I can't justify spending money on the rest of the bland menu. There are typical bar food options, but most are underwhelming and plain. Your food often spends a good twenty minutes getting some quality rays under the heat lamp before it makes it to your table, which doesn't help the quality. If you must, grab some pretzels or another appetizer with your beer, but save your dollars for dining at one of the other much better establishments on University. For drinking, GB's merits 4 stars, but for food, 2. read more

$9 growler refills! Great local beer! Barrio Rojo is a tasty choice. read more

Gentle Ben’s - Growler is the way to go - Breweries Near Me - Tucson, Arizona