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    German Auto Specialist

    4.6 (170 reviews)
    Closed 8:00 am - 5:30 pm

    Services - German Auto Specialist

    Check engine light

    Engine oil light diagnosis

    Auto general diagnosis

    21 More Services

    Auto noise diagnosis

    Tire Pressure Monitoring System diagnosis

    Auto no-start diagnosis

    Auto vibration diagnosis

    Auto diagnosis or inspection

    Auto pre-purchase inspection

    Auto maintenance

    Auto fluids and filters maintenance

    Oil changes

    Auto repairs

    Auto battery or electrical system repair

    Auto brake repair

    Auto engine repair

    Auto exhaust repair

    Auto HVAC repair

    Auto light repair

    Auto steering and suspension repair

    Auto transmission repair

    Auto wheel and tire repair

    Routine automotive maintenance

    Transmission leak inspection

    German Auto Specialist Photos

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    Recommended Reviews - German Auto Specialist

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    Oil spill
    Boj o.

    This European car repair shop has been my go-to ever since I moved in Simi Valley two years ago. They've been doing a great job on my cars. My latest appointment was last minute but the guy I talked to got me in the next morning. I shared to him the importance of servicing my car first thing before I head to work. Obviously, I waited in their comfy lounge chairs. While I was relaxing, I observed that they have a personnel who moves the cars on the lot. He came in and talked to one of the guys behind the counter and told them about a particular car that he drove and witnessed white smoke coming out from the hood closest to the windshield. After I heard their conversation, I didn't care much because it's probably not my car but still raises a concern. Time came and my car was done on time. Couple days after before my usual business trip, I normally charge my car's battery. When I lifted the hood, I was shocked with the spillage of oil all over. It stained the plastic cover near the windshield and discovered multiple tiny drops of oil everywhere in the engine bay. After funneling the events happened while I was in the shop, this explains why they used almost 6 quarts of oil but only charged me for 5. I insisted to pay for the extra quart of oil but the son's owner says not to worry and it's a discount. All of the detailed events I mentioned made sense what may happen. Did their tech forgot to properly close the oil cap, which cause the oil spill and soiled the engine bay? All I wished was they would own this mistake and correct it by cleaning the mess BEFORE I drove away. Even if they offer to clean-up the mess I still wouldn't consider going back. Can't trust this shop anymore. I guess it's time to look elsewhere.

    First visit paper provided by the woman behind the counter for diagnosis.
    T M.

    Dear Raven, Please take this response as an opportunity for self-reflection as a business owner and not a personal attack. 1. My first experience was at your shop. You can futz around with minor details. Blonde/ blonde highlights, grey, light brown, idk I'm a tired new mom who spoke with a woman and a man at your shops counter on 2/8. It's an auto shop with your address, and not a beauty school that I have receipts for. You can get hung up on the color, tell me, I'm confused as if I hit my head and wandered into another auto shop spending money on repairs. If you want to continue to try and discredit my customer experience with your shop, fine. I have $609 I spent and paperwork that says otherwise. So thanks. 2. I didn't make the initial post after I left, I'm too busy for that. I posted it the next morning. ;) You spoke with my husband on the phone. HE made the decision to give y'all a third chance, not me. He wanted the codes you stated you would give him on the following Monday. 3. We did arrive at your shop at 5:30pm that Friday. Not sure what to tell you about the door being unlocked. Perhaps it was because you still had customers inside? My husband and I both arrived at your store after picking up our child and arrived at your shop at 5:30pm. There was a gentleman at the counter talking with two other male employees. Two ladies behind your counter, NOT MAKING PHONE CALLS. An older female customer to the right of me and another woman sitting on a bench/chair by the door when I walked in. You act like I'm a Karen who just wandered into an auto shop. I have worked with many wonderful mechanics and worked on vehicles before with them. Sadly, my trusted mechanic retired, and I simply didn't have time to shop around for another. So yeah, I took advantage of the free service that GAS proudly advertises down the street from me. Keep in mind I understand that diagnosing a vehicle is not often a simple task. The issue was not that it was taking too long for you guys to arrive at a diagnosis. It's that there was NO communication on next steps or indication your team was going to communicate anything for that matter. Your team made it seem that with appointment you had the time to diagnose and follow up same day. When my husband brought the vehicle back, you quoted around $1100-$1200. Coils est at $330e same parts located at a local commercial auto shop at -$120e. Coils, sparks, mount, etc. repairs were completed at a fraction of the cost. ;) Sure you can say that your parts are cheaper than the dealership, but the reality is my repairs were done without your inflated mark up. Regarding the vacuum hose, my husband did mention not to complete any repairs until the shop had contacted him back. He was not informed of that fix until he asked about it. So, once again, no one communicated that work was going to be done. Also, if it was such a burden then perhaps you should've charged for that repair. But I guess that would have required picking up the phone to inform us that was going to be the case. 4. Reading some of these reviews another SMART owner called you out and you said that you didn't get a "thank you" for "free service". If GAS is burdened by that "Free service" then don't offer it. No one is forcing you to provide the service. That burden is yours, not on the consumer. You're in the wrong industry if you're in it for gratitude. Especially when your shop lacks customer service skills that are deserving of that thank you. It saddens me that a shop owner would rather argue semantics with a customer to save face, rather than own up to the mistakes made by your team and utilize the experience to better your business practices. It's shows a thin skin and a lack of integrity. You may praise the positive reviews you receive from customers, however it's acknowledging the faults and failures with equal weight that better impacts the community you claim you serve. Take care.

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    Photo of Yenho T.
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    6 years ago

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    Raven H.

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    7 years ago

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    5 years ago

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    Raven H.

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    5 years ago

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    Raven H.

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    5 years ago

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    7 years ago

    Very nice family run business. They did a great job With my service A for my Mercedes C 300. Would highly recommend.

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    Raven H.

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    6 years ago

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    5 years ago

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    7 years ago

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    Raven H.

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    7 years ago

    Gino is a very good mechanic and does exactly what he says. He and his wife provide excellent services for my BMW Z3.

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    Raven H.

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    6 years ago

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    7 years ago

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    6 years ago

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    6 years ago

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    7 years ago

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    7 years ago

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    9 years ago

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    7 years ago

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    7 years ago

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    Raven H.

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    7 years ago

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    Raven H.

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    7 years ago

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    7 years ago

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    Raven H.

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    8 years ago

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    12 years ago

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    6 years ago

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    5 years ago

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    5 years ago

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    5 years ago

    Best place to get older BMW serviced and not need to spend a fortune to do it! I was surprised how reasonable an oil change was.

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    Raven H.

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    5 years ago

    They are reasonable, good folks, and efficient - what else you can ask for from an automotive shop. Well done GAS (German auto specialist)

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    8 years ago

    Very friendly staff. They where able to get the parts I needed and installed quickly. Will definitely go back for any future needs.

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    Raven H.

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    5 years ago

    Great place to have your mercedes worked on. No crazy up sell, just quality work from honest friendly people.

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    6 years ago

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    Raven H.

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    5 years ago

    Great service from Gino and the team. This is the go to shop for your German Auto. Knowledgeable and friendly.

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    7 years ago

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    Raven H.

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    9 years ago

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    6 years ago

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    7 years ago

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    8 years ago

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    8 years ago

    Went in for an oil change on my Bmw and Emilio worked on my car. Great service, super clean shop, and was out of there within 30 minutes.

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    Raven H.

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    Page 3 of 5

    Ask the Community - German Auto Specialist

    Do you do AAA used car inspections?

    Yes we do

    Do you service Id.4's?

    Hi yes we do

    Don’t See Your Question? Ask Away!

    Review Highlights - German Auto Specialist

    Other shops were trying to rip me off due to my age but Gino kept the same business as he would with an adult.

    Mentioned in 79 reviews

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