They are the best! You won't be disappointed when you need…read moreanything in the way of RV service or repairs!

I bought a 1987 vintage luxury RV to live in and brought it to Bay Area RV to do a bumper to bumper…read morethorough inspection. The RV had to be ready to take me to San Diego where I will start my new job. As the inspection continued the number of mandatory safety and repair issues increased exponentially. I can honestly say they saved my life and probably the lives of everyone else on the road with me. This is no exaggeration. I am driving a 33000 pound vehicle. When you step on the brakes you need the vehicle to come to a complete stop safely. You want the lights to work, the electrical to work, the plumbing to work and the propane not to leak. Bay Area RV found and fixed so many crucial items that I would never have known about if it wasn't for them. Even though my total repair bill was significantly higher than I could ever have anticipated, I now have a safe , fully operational and beautiful RV that will last me for many years to come. I can't list all the details because they would be too numerous, but the number of times they have cut cost, discounted labor, and went above and beyond to work with their vendors and mine to get me the best possible price for the mandatory parts I needed is more than I think anyone else would have ever done for me. Even after I am down in San Diego I am going to drive that RV right back up here for any major work that needs to be done because I know it will be done right and with honor and with integrity. I can honestly say that they put me ahead of their own profits. My final bill was high but that is not their fault and it could have been much much worse if I had taken it to someone else. I don't want to exclude anyone on their amazing team but I do want to give a shout out to Alison and Alberto. You have made a friend and customer for life.

Dependable, knowledgeable, thorough, and personable.He was prompt and did what he said he would do…read more I highly recommend Mr. Ricci!

Highly recommend this company! Reasonable, reliable and honest. Professional yet friendly.... James…read moreis the best.

Jeff provided some awesome service and work, set me up with exactly the upgrades I was looking for…read more After some driving, I heard some rubbing on the tires, brought it back in for a complimentary trim and re-tightening. Great shop, would recommend these guys.

Checked issue. Ordered parts, will return tomorrow for service. Jeff was very helpful. Glad to…read moreget service here recommended by our friends in Aptos.

FLEET BODYWORX made it right. 2 thumbs up…read more Definitely recommend.

This review replaces a review that I had written years ago. Now, in August of 2017, I've had long…read moreterm experience with this shop and their work. This is a difficult review to write because there are people at this shop who I find to be very personable and friendly. I've never written a review, or allowed a review to stand, that does not reflect an honest assessment of a business (good, bad or in-between). I write reviews that I wish someone had written for me before patronizing a business. Fleet Bodyworx is an average to mediocre body shop. I believe that they are capable of doing good work, but their business model appears to be to do high volumes of government and industrial trucks and other vehicles. I had work done on personally owned vehicles. Some specifics: LONG WAIT TIMES In each case, it took Fleet Bodyworx months to complete work on my vehicles. LACK OF CRAFT AND WORKMANSHIP In the most recent example, my truck was painted and after 6 months the paint began lifting off the roof. Other examples include poor color matching, lack of sanding and body preparation, painting over an easily correctable dent, failure to polish a rough painted finish resulting in finish mismatch, sloppy reassembly of a door panel and that's just what I could determine on two vehicles. CUSTOMER SERVICE In the above recent example of a paint literally peeling off, Fleet Bodyworx did not warranty the work. When a body shop is shown that their paint work won't stick to the surface for more than a football season -- and warrantying the work is a problem, that crosses the line for me. Where Fleet Bodyworx has strength is in that they can work on large vehicles, and they have ability to perform mechanical work. It is very difficult to find shops with paint booths that handle tall vehicles. If you're a United Van Lines or have a school bus and don't sweat the details you'd have difficulty finding a local alternative to Fleet Bodyworx. And I do reiterate, some of the guys there are exceptionally nice people. Read: I'm about to pay $1100 to another body shop to correct their work (that they won't warranty) and I still acknowledge that they are good people. They just can't paint well.

I had a water pump fail, so I went to the GMC Dealership in Gilroy. They would not give me an…read moreappointment because they are booked. Not a good sign for having a GMC vehicle. I discovered down the street from them, Gilroy Automotive Repair. I went in the next morning as they opened. Jeremy and his son were very professional and friendly. They took the vehicle in and completed it by the following morning. They did a great job and charged quite a bit less than the original estimate, which was fair to begin with. I will definitely go there again. What a difference from the dealerships.

I recently purchased a classic car in Gilroy and was unfamiliar with the area. Following the good…read morereviews, I had Gilroy Automotive do the pre-sale inspection and they were incredibly helpful and patient to me in the process. They were easy to talk to and explained the rationale for why some things were more immediate versus others and the inspection itself was easy and thorough, as is the online system to review estimates and approve/decline work. I live a bit out in Monterey, but have three cars and had been looking for a good, honest, and reasonably priced mechanic. I plan to use them as my regular moving forward.

ONE STAR - AVOID AT ALL COSTS…read more If I could give zero stars, I would. We came here during a literal roadside crisis -- a tire blowout on our trailer, leaving us stranded, stressed, and vulnerable. This wasn't a casual "shopping around" visit. This was an emergency situation where basic human decency and professionalism should be the bare minimum. Unfortunately, that is exactly what this place lacks. From the moment we arrived, the attitude was dismissive, cold, and openly rude. No greeting. No concern. No sense of urgency. Just irritation that we were even there. We explained the situation clearly: trailer disabled, equipment loaded, unsafe to continue driving. The response? Shrugs, short answers, and an unmistakable "not our problem" vibe. Instead of offering solutions, alternatives, or even a basic explanation, we were treated like an inconvenience. Questions were met with annoyance. Requests for help were brushed off. At no point did anyone in the office demonstrate the slightest bit of customer service or empathy -- something you'd expect especially from a tire shop that surely deals with breakdowns and blowouts every day. There was once gentleman, Benjamin, who did offer assistance and provided solutions to our situation but his supervisors discouraged his behaviors. Miguel especially was rude to my wife and my sister in law. What made this experience worse was the tone -- condescending, impatient, and borderline hostile. When people are already dealing with stress, danger, and unexpected costs, the last thing they need is to be spoken down to or treated like they're wasting your time. There was no effort to help us problem-solve. No "let's see what we can do." No professionalism. Just a clear message: we don't care. A tire shop should understand emergencies. A business should understand customers. This place understands neither. Warning to other Yelpers: If you ever find yourself broken down, hauling a trailer, or in a time-sensitive emergency -- do not come here expecting help, compassion, or basic courtesy. You will leave more frustrated than when you arrived. There are plenty of shops that know how to treat people with respect. This is not one of them. Consider this your warning.

Guy was a jerk I called to see if they was open to get my tires done he said you need road side…read moreassistance I said no then with attitude he said ok bye and hung up on me I guess that's why he has a one star rating a lot better places around don't waste your time and money here