Been coming to Glenoaks car wash for over 15 years. They have great service, all the employees here are all friendly and nice. For 29.99 you shouldn't be expecting flawless wash and clean windows. They're much better than a lot of other car washes I've been to. read more

The prices are absolutely crazy don't go here I just took my wife's Mazda CX-5 to wash and they charged $35 dollars now then after u tip that's $40 bucks for a mediocre car wash. I won't ever be returning to this car wash again unless prices drop back to normal $20 to $25 for a wash. read more

I wash my car and after that i saw my car it's dirty i told guy this is not clean my window dirty he told me this is optional for clean window and start talking bad word to me and i said call your manager to come he said im the manager sorry for this business owner for hire like that people i never back there and didn't recommend to anyone go there read more

Deceptive pricing. Prices on sign are based on cars only, the vague pricing on the sign says "SUV and trucks" extra doesn't indicate an extra $5-10, which is at the discretion of the worker writing tickets. I argued with the owner, she insisted extra pricing on the SUV "depends" on the size. I have a small SUV, and she charged me $5 extra. Never coming back here ever!!! read more

I have been coming here for several years. It keeps getting worse. I got #3 today. Before I leave the lot I had to stop the worker to vacuum the inside again.. cause they totally forgot to vacuum the side and didn't vacuum the mat inside either. Then 5 minutes later I park my car. My kid spotted a bit of remaining wax on top of the lid. And many spots uncleaned over the hood and roof. Very disappointing for the price tag. I will not be back. read more

Glenoaks Car Wash - Car wash #3 $31.99+tax - Car Wash Near Me - Burbank, California

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We've been coming here for over 20 years, probably not the best car wash in LA but they do get the job done in a decent way especially if you don't want to do it yourself. It is also located at a very convenient spot and offers a waiting area. This business seems family owned by a cute Asian couple, all the workers for the most part are hard-working Mexican folks, make sure to tip them! My recommendation is to: 1- Always take pics of your car before and after in case, something goes wrong, also 2- Don't lose your payment receipt else they ask info to prove your the owner and, 3- Remove any valuable belongings, including USB charging cables prior to dropping it at the car wash to avoid unpleasant surprises. Bottom line, this car wash is conveniently located in Glendale and offers good value for those who do not want to car wash their car themselves. It's by no means perfect but they do get the job done. read more

Glenoaks Car Wash - Car wash pricing plans - Car Wash Near Me - Burbank, California

Car left worse than when I came in . Water spots all over after a hour of leaving . Have to wash my car all over again

Jose is the best always gets my car right with his hand washes. Staff is kind all around been coming here for years and fair prices.

If I could give this place zero stars, I would. I paid the extra $10 for an SUV wash -- meanwhile most other car washes only charge around $3 extra -- so I expected at least decent service. Instead, it didn't even look like they used soap, and my car actually came out looking worse than when I drove in. The windshield, windows, and pretty much the entire car had water spots. Nothing was wiped down properly, and it definitely wasn't a thorough wash. For the price they charge, this level of quality is completely unacceptable. I won't be returning. Save your money -- there are better and more reasonably priced car washes that actually leave your car clean. read more

Good service. Punctual. After my daughter recommended, I always take my car there. Strongly recommend read more

Great place. Got a good system going. Been coming here for years. Good attention to details. Highly recommended.

I will not going back to this business anymore, they charge more money for trucks and suv you know that, My truck wasn't clean enough was dirty, a lot of water spots etc I call the owner and she said it's a truck and looks clean to me why you complain, i said this is the third time happened and you don't care I am a customer here I paid you to do a good job, she said I will not clean your truck, and she left, she's not professional person as well her father he doesn't care either. read more

All the owners car about is money. They are a family of Mr Krabs. Money. Money. Money. They up charge you, and do a terrible job and don't want to uphold their end. Of course; their excuse is their language barrier. When it comes to taking someone's money, easy. When it comes to answering for cheating customers, english not so good... Owners should be embarrassed. Especially the owners son; who seems to be a ticket-man. He needs to work on his personality. read more

Showed up for a car wash, but somehow left with a dirty car--unbelievable! Barely was touched and cleaned!!! read more

This was not a good wash. I did only pay for the basic but $30 to Essentially get the same wash I would get at a gas station is crazy. Now I'm spending the afternoon cleaning my wheels and finishing the job. This was supposed to be a treat to myself and instead it's just work for me. read more

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I've been going to this car wash for over 8 years. Officially moving from LA but I love this family owned business! Everyone here is so sweet and cares so much about your car. Highly recommend! read more

Glenoaks Car Wash might be my new go-to spot. I went on a Saturday around noon and even though there were constantly cars coming in, they were able to get started on my car right away. I didn't time it, but I'd say it took around 40 minutes start to finish. I went for the #2 which was totally worth it just to have them take care of the inside as well. They did end up charging an extra $3 for my "oversized" vehicle, which is a little silly for my Honda CR-V, but oh well. Another thing I noticed other people mention as well is how much they advertise that it's "100% Hand Wash" but then take your vehicle around the back for the washing portion which was definitely automated. I don't mind, because the important part is the drying, waxing, and dressing which is all done by hand. But the false advertising is weird. read more

Glenoaks Car Wash - Car Wash Near Me - Burbank, California

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I usually like this car wash but wow!! Today it's 90+ degrees and they have no indoor wait area for customers! Just sitting out in the heat sweating my ass off. Might as well wash my own car if I'm going to be so uncomfortable read more

I love this place and they're usually on point, however my last visit wasn't that great. The guy drying the vehicle literally rushed through the entire process and gave me back a dirty water stained car. I ended up grabbing one of the towels and cleaned several areas myself. I tipped the guy $5 and he just grabbed it and walked off without a single thank you or some sort of eye contact as an acknowledgement. Again, the business owner and her family are wonderful people and they run a great company, but their employee really dropped the ball on this one. read more

The lady at the front desk is not very friendly. Won't even say hello or ask for your ticket. Kind of just stands there. I got the #2 package, which includes wash, tires, fragrance, etc. and they cleaned the bare minimum. When I asked if he could do my tires because he hadn't done them, he asked me for my receipt. No fragrance either. Maybe they just need a better method of communication between the guy taking the cars in and the guys washing. Also, the inside of my car was still super dusty. I had to stop by the store for some Armor All wipes to finish the job. The waiting area is spacious so I gave a star for that. read more

Very rude customer service. Owner has a nasty attitude. Car was not fully clean. Paid 35 dollars for clumsy work. Found a scratch on the car made by one of the workers. Please go elsewhere. read more

Mediocrity at its finest! I've come to this location a couple times and the service has always been lackluster at best. You'll always find water stains on the exterior of your car, streaks across the mirrors and dust on the dashboard from not properly wiping. You could probably get a better wash by leaving your car outside when it rains! Honestly save yourself the money and just wash your car yourself. It's guaranteed to come out better than taking it here. read more

This place is a rip-off , terrible work and way overpriced, bunch of idiots poor costumer service $ 50.00 hand wash done in 15 minutes, go elsewhere read more

The cover for my antenna was completely knocked off and found inside the wash. The owner claimed it wasn't her fault and that my car was defective. My car is new and had just been inspected and serviced. No apology. No refund. Just the owner telling me that it was my fault and that she didn't want to take responsibility (even though she admitted one of the car wash machines caused it). I won't be going back here. They will damage your car and not care at all. read more

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If I could give zero stars, I would. They are thieves. They have taken sunglasses, change, and even gasoline. I should have known better than to leave glasses and change, but gasoline? Seriously? read more

These people are scam artists!!! Ive been going here for years and normally dont like touching others people food money, but they got me to a point where i have to write this review. I took my daughters hyundai Ioniq 5 and asked for the basic $24.99 wash. To my surprise when i got to the register to pay the lady rings up $27.99, trying to upcharge me $3 for "big car". Im sorry but u can barely fit 4 people in this car how is this considered a big car and she starts arguing with me and eventually tells me its okay ill do you a favor and not charge extra. I took my keys and left. Spend your money elsewhere where they do not try to swindle you out of your money and are rude to you when you call them out!!!! Theyve lost my business forever!!!! read more

Lady cashier should learn some talk lessons. They spoke in a foreign language while discussing me, it was very unpleasant. They didn't want to accept my card. read more

Don't waste your money. Quality of the wash was very low. Cost of a hand wash is 60 dollars not including tip and when I got inside the car it was still dirty. I called the employee who was cleaning the car to show him all the places that was not even cleaned and he started cleaning it which I appreciated. Since there were so many places that were not cleaned he ended up calling the manager. I told the manager how it wasn't cleaned properly and she said that the 60 dollars hand wash is for us not to put it in the tunnel and that fine but a simple thing like the cup holder shouldn't be dirty it was not even touched. We usually call Mobile washes that cost the same and they clean very well to the point I don't even have to check to see if a simple thing like a cup holder is cleaned. Paying 60 dollars just for a car wash not including tip the customer should step inside the car and not be able to tell the business that something is not cleaned inside. read more

Employees on action always busy location easy to enter , they have big lot , your car maybe will take time CAUSE they all busy and there's a lot of cars and customer I paid cash But They accept cash &cards ( visa & master ) They have big waiting Space open Area Also you can buy car accessories fashion and classic read more

Family owned business, nice people, car wash is always great, the only problem is that it takes a while. But it's a good quality wash.

The owner is rude she wanted to charged me 20 dollars extra cause I have a van 6inch lifted I asked why so much in front of me there was the same van just without the lift and she refuse to give me any service, read more

Zero service! I don't except a great customer service from a carwash business but every time I come here the Lady that's a cashier always tries to teach me a lesson. To the lady that's trying to teach me a lesson, add an ATM to your business. You had me walk all the way across the street in heat to withdrawel from the ATM so that I can tip your employees that you don't pay enough. The ATM was out of service, I came back she runs my card and gives me cash for tip and tells me this is the last time I'm making this exception( you could've run my card and gave me cash and say " I'm sorry we don't have an atm here but what I can do for you this time ..." . Lady, you have never made any exceptions in the past. The only exception you have made was to change up your rude behavior and attitude. And stop racial profiling your customers. It's because of "us" that you still have your business and the amount we tip your underpaid workers. Smile a little bit. Life is not that bad. Your husband is the complete opposite of you! It took me 10 years to finally put out this review. ALSO, you as a business owner you have chosen to add merchant processing since it's 2024 and everything is electronic, your customers should not be taking care of the tips AND your merchant processing fee and have you take home a lump sum revenue HOME. this review wouldn't've been here if you only smiled. read more

I just left the car wash and noticed this scratch when I got to my destination. This is not the first time they've left blotches or marks on my car so I very much do not recommend this place and will not ever go back. So much for giving them the benefit of the doubt. Get yourselves a professional and personal car wash person. read more

I do not recommend this place for details inside your car. I have to take a different place for more detail cleaning they might be OK for a regular car wash, but not for detail. read more

This place is bullshit!!! I just bought my car a few days ago, brand new!!! No scratches no dings no dents, 2023 bmw.. I take it here for a car wash and the guy drying my car says, hey u have a scratch on ur car... I'm like what??? How is that possible I have no scratches, it's a brand new car from the dealer... the manager there states he saw the scratch when I pulled up and didn't even bother to tell me about it?? I told him, if you saw it, why didn't you say anything, he said he has no time. No time for what? It was 9 am only 2 cars at the car wash... the owner said show me how I scratch the car, I said I don't know if I knew I would tell you, but then he kept on raising his voice and pushed me. I told him not to touch me and show me the cameras and the video. He said he can't do that because it's recording and I would have to go back after hours to look. I already talked to my lawyer and my insurance company. They will be getting a call soon. read more

Glenoaks Car Wash - Car Wash Near Me - Burbank, California

I called beforehand to ask about the prices but the lady (probably the mom) who is the owner was a little rude. I came here anyways because I wanted to wash and wax my car. I have never in my life waxed any of my cars. I got the Hand Wax Detail Package ($50) with clay bar which was an addition $20. I waited for about 1.5 hours for them to wash and hand wax my car. They have a waiting area in the shade but there is no fans or ventilation and it was stuffy and hot. You can see a little old lady walking around (probably the grandma) and sweeping the floor. She doesn't bother anyone. When I drove up the the car wash, some guy (probably the son) asked me what package I wanted and gave me a receipt to pay inside. The inside is a little convenience store, they sell chips, water and soda and car accessories while you wait. My car came out nice and clean. I went to Ikea and wanted a carwash close by. This place doe the job. I came on a weekend, it was hot and there was a long line. read more

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I like coming to Glenoaks Car Wash as they do a thorough job and offer great prices. Never have been disappointed with their work. And how can you beat $20 for a wash, dry, vacuum, and interior detail? Now if you want pristine, they do have higher end options as well. I would say maybe once a year you can do a high end and do the $20 for your monthly wash. They are also family owned, which is awesome! read more

To summarize: - rude and unprofessional management and staff - poor quality service even when paying for top tier packages - refuse to do touch-ups after leaving the car wash, as you wouldn't expect a car wash to "forget" to wipe down 2 rows of backseat windows, floors, or seats - overcharged for a car wash because I own an SUV, though they only wiped down and vacuumed my front seats only This business does not operate in good faith and should be reported to the BBB for unethical business practices, lack of professionalism, and poor quality of service. read more

Great car wash! Employees were excellent and very happy with the work they did on my husbands truck and my suv. We got the wax package and cars look great! read more

The atmosphere is excellent. Easy access, clean restrooms, an interior shop, & shaded spacious waiting area. The workers probably don't speak fluent English hence why they aren't too talkative, but they are cordial. The car wash itself was fair. Nothing out of the ordinary and fair price. I would definitely come back for a quick wash. read more