I came hear on 4-16-26 to purchase bus tickets and the employees that was at the counter giving…read morecustomer service was diana Roque. I got to say she needs to have better customer service her attitude was 0/10. I understand we all dont have good days but when u deal with customer service u need have a smile on your face even do it might be fake but your the person representing the business your the face we see when we come inn and we get greated with bad attitude definitely a bad experience im paying for all my services nothing was given to me for free do better diana

Terrific! On-time, clean, comfortable seating, friendly staff, outlets to plug in your devices.read more

Literal highway robbery. I booked a round trip, San Antonio-Dallas. Paid $28. Megasbus canceled the…read morereturn trip Dallas-San Antonio, forcing me to look for another way to travel. They refunded me $4 and kept the rest saying that their ticket is non-refundable! Don't do business with these crooks!

Actually had a fine experience with Megabus. This station is large, has security guards that walk…read moreyou out when the buses arrive, and isn't shady. I went from Dallas to Austin with me scheduled to arrive within three hours. Ended up getting to Austin half an hour earlier than expected. Much more pleasant experience compared to Megabus on the way to Dallas. WiFi never works on Megabus. Even if they seat you on the older Kerrville buses. Ironically the older Kerrville bus was more comfortable compared to the double decker Megabus. On the Kerrville bus, I had more leg room and the AC actually worked.

Title: Suggestions for a More Inviting Greyhound Bus Experience…read more My recent ride on a Greyhound bus left me with mixed impressions. While the service was efficient, improvements could enhance the overall experience and make it feel more luxurious and comforting for passengers. Firstly, the bus's color scheme--primarily gray--was somewhat dull and uninspiring. While I understand the practicality of this choice, a brighter, more inviting color palette could significantly improve the atmosphere. Warm colors or cheerful accents could create a sense of comfort and make the journey feel less monotonous. A more vibrant interior would uplift the mood and resonate with the idea of embarking on an adventure. Additionally, enhancing the seating experience could go a long way in making passengers feel more at home. Comfortable, cushioned seats with more legroom would be a fantastic upgrade. Adding footrests or adjustable headrests could provide extra comfort during long journeys. Another suggestion would be to improve the onboard environment. Soft lighting and calming music could create a more relaxing atmosphere, allowing passengers to unwind or even enjoy a nap. Offering complimentary refreshments, like water or light snacks, would also add a touch of hospitality that many travelers would appreciate. in conclusion, this was my first time, but I was not very impressed. I'm not sure if it was because it was in the pick up stop was at downtown Dallas which was not the cleanest Bus Station.

If you don't want to waste your money and time or end up frustrated, avoid Greyhound. They changed…read morethe bus station address and my departure time last minute, leaving me stranded. I had to pay for a hotel and food just to keep up with their changes. Even after arriving an hour early today, the bus still left without me, and there was no Greyhound bus in sight. I've spent over $350 because of their poor service. I'm requesting a full refund and compensation. This has been incredibly frustratin

Our group had the absolute best time. I rented this for a surprise party for my husband. The bus…read morewas on time, so clean, and the most fun. We drove around for a bit to enjoy the karaoke on the bus before exiting for our destination. I truly cannot recommend Chico enough; our family is already planning for the next time we can do this!

What a fantastic idea for an evening out! My wife surprised me with a party bus birthday party. We…read morehad 14 people and had plenty of room. Our driver was amazing. Very laid back and the ride to the bars was very smooth. We took the bus to a couple of bars in Dallas and had a fantastic time. The bus had cool lighting and a great sound system. We were able to do karaoke and the bus had a mic for everyone that wanted to sing.

The drivers were on time, friendly, and professional. Also, the cars were clean, and water was…read moreprovided on a hot day. Finally, the PRIME license plates made the car easily identifiable at the airport.

They were very helpful in getting the proper driver for my daughter. A solid, professional…read moreorganization. They have my business for sure.

Tus choferes various son buenos pero Otros no (MAs confiansa con el Vehiculo requerido )frenando…read morebruscamente sin mucha nesesidad Al retorno de rio verde to Dallas 4/ 24/26 pm tus choferes exelentes lo digo por experience Tus restaurants de Mexico ok Tu restaurants en San Antonio tu comida no bueno Tu personal de front desk de Mexico rekieren mas cortecia y communication con los clientes.

Had to take 2 buses 1st at McAllen schedule at 9:10am bus arrived late and left at 11am, then 2nd…read morebus at Dallas station I-30, schedule to departure at 7:15pm. So I was following to where they automatically move your luggage and they asked us to stay behind the red bars, I been waiting and watching my luggage and nothing happened. I went to ask inside the station since I thought it was just a bus change and now they're telling me the bus is leaving at 10:45pm?????

Bus station is outside of a restaurant that only serves to go orders. It is not in a safe area.read more

Never actually got on one of their buses for travel but take a family member here often as she…read moretravels from south Texas to Dallas. The terminal itself is clean, basic seating that can accommodate the large number of people there. Bathrooms are clean, free coffee, vending machines, and the bilingual staff was friendly. Buses seem a bit dated but my family member says they are comfortable, never complained about the drivers in fact she prefers to sit at the front closer to the drivers. Bus station is not in the best neighborhood but never had a bad experience going down there. If someone offers to help you carry bags to your car be ready to pay them a couple bucks. To Management: CHANGE THE SMOKE ALARM BATTERY, it has been chirping for months!!!!

Very great customer service. Sin transbordos y rápido servíos para Mexico. Love the service!read more

From the owner: En Yoguis Tours, ofrecemos servicios de transporte diario a México en toda el área de San Luis…read morePotosí a precios razonables Y sin transbordo. Sabemos que en el mundo de hoy, el tiempo es dinero. Es por eso que prometemos llevarlo a donde quiera que vaya a tiempo, siempre. Yoguis Tours ha brindado servicios de transporte de primer nivel al área local desde mas de 30 anos en servio. Tambien estamos en Fort worth en 3755 South Hemphill St. Fort Worth 76110 ​