Damian Burkat is an amazing sales representative. He was honest and very helpful. Even after the…read moresale he was going above and beyond to help.

Golf mill ford did an amazing job helping us purchase our Bronco. Victor was our salesman and he…read moreexceeded all expectations. The rest of the staff was excellent as well. I definitely recommend them for your next auto purchase!!!

I came in to help a friend finance a vehicle for the first time and Manny helped work us trough the…read moreprocess and get off the lot with a new car! Manny was incredibly helpful figuring out insurance and financing, and was very patient with us considering how complicated all of that turned out to be. Thank you, Manny!

What started off as a great experience ended up the being the WORST experience and has actually…read moredriven me to write a Yelp review.. a first for me. After being offered a great price on a Honda CRV (by the Pre-Owned Manager Johnny Dakic) that we were sold on and intended to purchase, the car (after sitting on the lot for 2+ weeks ) IRONICALLY was sold the day we showed up to finally complete the paperwork. Granted, we had not put a down payment or a deposit down, so to be fair we had not officially "saved" it and 2 weeks had passed since we were last at the dealership. However, I had personally spoke to Basil Mirou, Sales Manager quite a few times in those 2 weeks asking about the car (that was still on the lot) and the logistics surrounding our situation in those 2 weeks. I left several messages for Johnny as well letting them know we are coming to buy the car and to call me back.. no call back to date) Even AFTER they "sold" the car, he claimed more would arrive and tried to sell us a different color, claiming now it was more $$ because it was "premier" color and highly sought after. If I didn't call back to ask if any new cars came in, I would have never received a call back. I even flat out asked Basil on his PERSONAL cell phone if he even wants my business! Because I can easily go elsewhere! TO DATE.. Basil was to call me back with new inventory he was checking on (a week ago) and have yet to receive a call back! Do NOT entertain this dealership at all! Not worth the time or frustration... Instead went to Valley Honda in Aurora and had the best experience!

Best Place to get a car. I recommend. Owner is very kind, treats you like family and w takes care…read moreof his cars. If you need a car, come here!! best experience.

This is our 5th car with Northwest Auto Sales and we couldn't be more pleased. We review the…read morevehicles on their website, contact our favorite salesman, Jon Stewart and ask any questions. He gets back to us in a timely manner, makes suggestions to the best vehicle for our needs and we are driving away in just a few days. We send paperwork via email, our credit union works with us via email and docu-sign and we are good to go.

The worst Service Center customer service ever. Extremely disrespectful of their customers, not…read moreaccommodating in the slightest for their customers schedules and needs, and does not communicate timely on vehicle or parts status. Was told that AWD wasn't actually useful or necessary and that there wasn't urgency to replace a part that was causing my 2025 vehicle with less than 4k miles a service error that restricts AWD from engaging. Will not buy from or recommend Jennings Chevrolet.

I had to wait two days for an appointment for an oil change and was told I could wait for my car…read more After getting several reminders for my one o'clock appointment I was 10 minutes early. I was told we are jammed, not enough mechanics. I couldn't wait and left the car. Tech said if you don't hear from me by 4 then call me. I called and did not get an answer.. At five he called an said your car is ready. Good thing I didn't wait. That was my first experience with this dealership

our salesman Georgr Gorges was excellent, professional and curteous. we did a test drive, he…read moreansweed all our questions and offered assistance going forward we decided on toyota rather than honda this time, although we own both i recommend him and castle honda

The parts Dept @ Castle Honda is awesome. (5 Stars) Whenever I have been in here they always ask…read moreand provide whatever you need. Everyone I have dealt with has been courteous & very helpful & able to provide exactly what I have come for. I give them 5 Stars. I wish I could say the same about the service Dept for maintenance. The Castle Honda service is about as useless as anyplace I have ever been to. First of all as a dealer they charge so much more for any type of maintenance then other mechanics. I went here today to try and find information on the code for the navigation system in my car. I called and they said to look in the manual for the code so I poured through the Navigation manual & the owner manual trying to find the 4 digit code unable to find it I made a trip to the service dept hoping that they could show me where the information was in the manual. When I walked in the guy sitting at the desk was doing nothing. I asked him if he knew where the information was. While he was flipping pages he asked me if I bought the car there. When I told him NO I didn't he seemed to lose any interest or desire to even assist me. The only other time I used Castle Honda they did a half assed job on a repair for my car that needed work to fix it about a 1 1/2 weeks later. I was in Hyde Park at the time when my car alternator & battery died. I had to have my car towed into the Honda Dealer Downtown on 1111 N Clark Street leave the car & take an Uber home. The only reason I came here is because it's the closest Honda Dealer to my house. NEVER AGAIN

Every time I've come for an oil change, they're done in under 15 minutes, which includes adding air…read moreto tires and most fluids. I've always felt safe and respected as a woman there. Last time I went was a Friday shortly before close and when I got home, I realized they had listed my coolant as low but didn't offer to tip it off since apparently it's an extra charge. But since we needed to drive to Missouri the next morning, I didn't want any chances with low coolant. I was annoyed but when I returned first thing Saturday morning and explained the situation, Rose was extremely apologetic (despite not being involved the day before) and immediately filled the coolant, explaining it was barely low and the indicator is a little over zealous. She was so understanding and helpful that it erased my anger and brought the review back to 5 stars. Note: I use auto lights and they turned them off. I noticed right away but it's something to always check after taking a car to dealers or jiffy lube etc. and return to automatic if you use that feature.

Love everyone here!! I've been coming for years and everyone is so nice and thoughtful. Always…read moreanswer all my questions I have about my car and always willing to check it out in case I need something other than an oil change. There is the is one manager she has been there since I first got my car and she is the best! My favorite person there!!

Our sales associate, Juan, was knowledgeable, pleasant, patiently answered all of our questions,…read moreresponded promptly to all of our messages, and has reached out since we bought the car. We asked him for his best out the door price, and based on the prices we got at several other dealerships, we believe we got it. He also honored the price Carmax offered us for our trade-in, when other dealers tried to low ball us. I always recommend shopping around when buying a car or anything else, but if you are planning to buy a Hyundai, I would put AutoNation Hyundai O'Hare on your list of dealers to consider.

The need to go through a 3rd party AI system to schedule a service call is HORRIBLE. On your cell…read morephone they tell your to schedule an appointment below, then you get to the bottom and they tell you to make an appointment above. No obvious place to make an appointment, but they certainly have enough sales pitches to try and get you to buy more services. Finally got to a point where they text you a link to make an appointment and it brings you back to the loop of "Link below, Link Above". I got tired of looking and going in circles. Gone someplace else. Answer a call, or put a simple calendar on your website to schedule an appointment. Get rid of AI LOOP