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    Gong Cha

    3.7 (57 reviews)
    InexpensiveBubble Tea
    Closed 10:30 am - 9:30 pm

    Order Gong Cha Takeout or Delivery

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    Black Milk Tea
    Fateha A.

    Black milk tea w/ popping boba- the tea was good, but I wish it was stronger. Tapioca or pudding goes better w/ milk tea, while popping boba goes better w/ fruit teas.

    JiHae L.

    I came back to redeem my $5 voucher that they texted me about for my bday. The entire drink only costed me $3 even with a topping. Overall, it was a great purchase. The wait wasn't too long. I asked for zero sugar and it was still fairly sweet and light ice. Perfect balance !

    they dont know hmwhat they are doing and super slow.  too bad
    cashley m.

    this guys needs to do a better job. waiting 20 mins for my drink. they dont give a darn lots of poeple waiting in line. i better get starbucks next time

    The individual we encountered seemed completely oblivious to our presence, failing to offer the level of customer service we anticipated. My wife made three separate attempts to engage him, starting with a polite "excuse me" to get his attention. Despite her efforts, he looked right past her and continued with his tasks, showing no acknowledgment of her attempts to communicate. It was quite frustrating to see someone so unresponsive when we were seeking assistance. So I went over and he did the same thing.

    Counter
    Jando S.

    If I'm going to drink boba at Queens Center, then it's going to be at Gong Cha. Given all the mediocre bubble tea options in the past, I feel that the mall has really stepped up with Gong Cha, even if it is a chain. Even before COVID ravaged the borough, this spot had lines for days. It's clear that it's also the people's choice. Like most kiosks operating as food / beverage stalls, it's not very big. There isn't a lounge area like the nearby Starbucks or the luxury of many seats like the food court. When they're operating at full speed, they usually have a number of folks behind the counter which in turns keeps things fast and efficient. Overall, the drinks are good. The key is to really hone in on their seasonal "series" which range from fruity to fall flavors like strawberry, coconut, coffee, etc. While I have always liked their oolong / green tea anything, I think they've done a good job with their foams, which in boba land is not easy to master. Milk tea lovers will enjoy their options; I'm a sucker for their brown sugar *ginger* milk tea. While I can't say I love any of their yogurt based drinks, I understand it's still extremely popular amongst their fans. Prices are pretty standard; expect to pay somewhere between $4-5.50 for most of their drinks. They only offer medium or large and they're good about limiting sugar / ice upon request.

    thai milk tea with boba & milk foam - large
    Sebastian C.

    There's three Gong Cha locations in three different shopping centers close by, but this one in Queens Center mall is my favorite to go to. They never run out of menu items, move the line quickly, and are consistent with making my drink correctly every time.

    Worst Customer Service ever.

    Tuesday, March 22,2023 12:30ish. Deserves negative stars due this guy's shady behavior. Asked where the restroom are for some older adults while some wanted to get beverages. The guy said there were no restrooms in this mall and I asked a security guy and he directed me upstairs. People ordered drinks and he was so dry with the interaction and when the drinks were made he put them as far away from them on the counter they had to go out of their way for them. Why not just hand them the drink? So, prepping drinks do not require gloves anymore? No way to treat potential or actual customers.

    Logo
    Syed Adnan S.

    We have tried this place few times, many times the bubble tea are great but few times there is a drastic difference in taste, hence the 3 star rating !!! Its located within Queens Center Mall, right across Cellairis Phone Repair Shop, we mostly like to take the tea and shop around however if your in the mood to sit down, there are some comfy sofa's nearby next to Starbucks which you can utilize. I would recommend the following, if you have not tried it I feel you would truly enjoy it. One of them under Brewed Tea Series called Oolong Tea and the other one under Milk Tea Series called Brown Sugar Milk Tea. I usually ask for less ice and medium portion of tapioca.

    Suzanne X.

    Always a joy to have bubble tea when I'm back in city and Gong Cha is no exception. The downside is that 3J (tapioca, herbal jelly and pudding - I believe) only comes with the regular pearl milk tea, otherwise it counts as 50 cents per topping for an extra $1.50 for just toppings. Also, the bubble tea is best when it's still fresh, it's probably not be best if you keep it around and drink it for too long. I always enjoy the 5 option of different selection level of sugar and ice. Overall, very happy for QMC to have this addition!

    Top 10 best seller!
    Mark Nowell M.

    Bubble bubble tea!! Good thing Gongcha is in Queens Mall already. Location: It is located inside Queens Mall, I believe that's the second floor, in the middle. It is a take out order. No seating available. Service: Didn't really interact, its a order and go type. Food: They pick their top 10 best seller! (see pictures) I liked EARL GREY MILK TEA with 3Js: it comes with 3 jellies, one black one yellow and boba, the sweetness depends on you, but just take regular sweetness. TARO MILK TEA: good as well! Good amount of boba! Price rating: 4 out of 10. It's a normal price for a bubble tea. Get the earl grey tea with 3js! It is good! Will try everything in the top 10.

    The kiosk + menus

    This Gong Cha is a kiosk on level 2 of Queens Center Mall, sort of at the center of the mall (the area above 92nd St). It's near a public seating area. It's a fairly ordinary Gong Cha. Bubble tea plus a few other drinks. It's a large chain, so you'd know what to expect from them. You can customize sugar and ice levels the same way as their other locations.

    Tyler L.

    I have been to other locations of this chain and this one boasts the same good quality. This one is an open air stall upstairs near the Starbucks. For bubble tea, I like this one better than the Tbaar downstairs. I find that their drinks are tastier and slightly cheaper too. The boba balls are the perfect consistency too. I recommend the Earl Grey Milk Tea with 3 Js (comes with pudding, boba, herbal jelly).

    Elsie W.

    This Gong Cha is inside Queens Center Mall, right across from Starbucks & next to Sephora and The Body Shop. It's a small kiosk and has shared seating area with comfy couches so you can grab a tea and sit after endless shopping. I usually get the milk foam green tea (30% sugar light ice) & lemon aiyu (basil seeds instead of white pearls, 50% sugar light ice). But this time I got earl grey latte (50% sugar light ice) and it was surprisingly good. Next time I would add pudding too! Bonus points for taking credit card.

    Milk tea with Herbal jelly

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    8 years ago

    Best bubble tea place I have tried so far. I love the Taro milk tea with white pearls.

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    10 years ago

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    8 years ago

    Some funky drinks and not bad at all. My favorite drink is the hibiscus with bubbles... soo good and specially is not sweetened at all

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    10 years ago

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    8 years ago

    I really like pear tea i get skipped in line a lot but it's worth it the bubbles are very tasty

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    Page 2 of 2

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    Molly Tea

    Molly Tea

    4.3
    (350 reviews)
    2.6 mi
    $$

    Get their jasmine milk drinks. It is worth trying once in your life. The quality and flavor of the…read morejasmine is wonderful. I tried the matcha and it felt so luxurious to drink this. I got the recommended sugar and ice levels.

    In case you're wondering what happened to Molly Tea:…read more Here's the Real Tea (per Google): The "Molly Tea scandal" is an international franchise dispute involving the Shenzhen-based parent company of the trendy Chinese tea chain and its US franchise operators. A court injunction barred the US operators from using the brand's trademarks, forcing a viral rebrand to "? Tea" in New York. Headquarters' Allegations: According to court documents, the corporate office revoked the operators' trademark rights after claiming: - Unauthorized Expansions: The US operator opened a Los Angeles location without prior corporate approval. - Unapproved Ingredients: The franchise was sourcing ingredients independently, violating strict corporate quality and recipe standards. - Hiding Profits: Headquarters accused the operators of voiding their contract by allegedly hiding store revenues and bypassing royalty payments. The Franchisee's Perspective: The US operators disputed the claims. Before the courts stepped in, franchisees alleged that corporate HQ had attempted to aggressively renegotiate the ownership equity, attempting to slash the operator's share from 80% to 30% after the US locations proved highly lucrative. Current Status & Rebranding: Due to the legal injunction, the affected stores were forced to scrub the name "Molly Tea" from their storefronts, uniforms, and delivery apps. The operator complied by covering up the logos and using hand-drawn question marks on cups, quickly earning the nickname "? Tea" among fans.

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    Heytea

    Heytea

    4.4
    (58 reviews)
    3.9 mi

    HeyTea in Long Island City brings the brand's signature drink lineup to the area, and for fans of…read morethe menu it is a welcome addition. We walked into a cozy space with a comfortable feel that makes it easy to settle in for a bit, and the atmosphere strikes a nice balance between modern and relaxed. The drinks themselves are the main draw and largely deliver. We ordered the Coconut Mango Boom, the standout on the menu, and it came loaded with a generous chunk of actual mango that made the whole thing feel more substantial than your average fruit tea. The Triple Matcha is another strong option for anyone looking for a matcha drink. Toppings were consistently chewy and the flavor balance across most of the lineup leans on the lighter, less sweet side, which works well for us. Where things get complicated is the wait. This location runs long on order times fairly regularly, and during busier stretches or when delivery orders are stacking up, a single drink can take thirty to forty minutes. The staff are generally efficient and straightforward, which suits the format, but the kitchen and barista workflow seems to struggle with volume in a way that other HeyTea locations do not. If you are already a HeyTea regular, the Long Island City location is a convenient option for the area, and the menu quality holds up to what the brand does elsewhere. Just plan accordingly on timing and you will leave happy. We would come back for the Coconut Mango Boom, but we would order ahead and build in a buffer before we need to be anywhere else.

    I had just finished dinner at a nearby restaurant and still had some room for a small drink, so I…read morestopped by this place. It's quite small, and many customers order their drinks to go. Ordering is digital. You place your order and pay at a self serve kiosk. The serving team behind the counter was working diligently to prepare all the drinks. I ordered the Coconut Mango Boom with sago. It was creamy, refreshing, and packed with sweet mango flavor. The tiny sago pearls add a nice chewy texture to the drink. The menu also offers a wide variety of drinks, including matcha, fruit teas such as grapefruit, guava, and even kale, as well as traditional Chinese teas like jasmine and longjing (aka dragon well). I would like to come back by and try some of those if I'm in the area.

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