Richard and his team are fantastic! If I could give them more stars I would. They did the floors…read morethroughout our main space and we're currently having them do our bathrooms and bedrooms. They are fairly priced and do fantastic work. We love our new floors and really appreciate the awesome job the Northwest Integrity Floors did in our home

Can't recommend NIF enough! They did an amazing job finding a perfect match for our hardwood floors…read more(in one area, they had to weave in the floor where we removed a peninsula - you can't even tell the difference!). We also purchased all new carpet from them, they were so helpful and informative when we were picking out the product. In addition, they're customer service is exemplary!

A great business run by a great family! I highly recommend them! They do gorgeous work!read more

WOW, I can't remember when I spoke to a customer service rep as rude and unprofessional as Lacy…read more A few months ago, I purchased a few thousand dollars in Tile from this company. I had a problem with the installation and called to get replacement and possibly look at some more. She indicated to me that her first appointment to come into the showroom was a month out. When attempted to indicate that I already had product that I just needed to order more, she said "we're not a good fit for you" and hung up on me. I run 3 businesses... dealing with difficult clients and customer service. Behavior like this is never acceptable. Motor Mouth Lacy, in a condescending, rude, and aggressive tone hung up on me before I could explain that I was a customer looking for prior product. I actually called back to get Lacy's name, I said to her that I didn't appreciate her condescending tone, lack of professionalism and she hung up on me again. At no time did I raise my voice in either conversation, use profanity's or calls names. Frankly, she hung up on me less than 30 seconds after I got on to the phone. I imagine Lacy is either part owner or family member. I can't actually imagine anyone with her lack of skills and behavior is actually employed. Or maybe the employers don't know about her behavior.. that frequently happens.

Mike and his team have been out to our house three times in the past five years to color seal and…read moredeep clean our tiles in our kitchen/laundry room and travertine in our bathrooms. We could not be happier! An amazing and inexpensive way to keep our home beautiful. Highly recommend!

We hired Mike to redo the grout in our primary shower and clean the grout in the primary bathroom…read more We also asked him to repair two nicks in our stone kitchen counters. He did a fantastic job. I so appreciate his clear communication style, the knowledge and pride that he has in his work and the ease of having him and his coworker working in the house. We will definitely contact Northwest Tile and Stone Care for our future needs.

Pre finished yellow oak floor purchased and installed through Shoomadoggie very very happy with the…read morework. During demo they found water damage and help me find a contractor to fix it. Couldn't be happier

Owner is nice Tho I was put in an uncomfortable situation…read morewith the owner and the worker when called about the carpet on my stairs The carpet was moved around but still looks poor and it's upsetting to see everyday

Great staff, great customer service, beautiful project finished…read more After reading some of the reviews here, I admit I was hesitant to go with Creative Countertops. But, I really wanted to deal with a local company, not some big outfit from across the water. Bill at Creative was great when I made my initial visit. He knows his stuff, took his time to explain everything, and followed up every question. I ended up picking a granite I never thought I would, but the price was right. It took couple of weeks for templating appointment, and then two weeks for the manufacture which they do on site with their giant machines. I really liked being able to review how my countertop pieces were being placed on the slabs I chose, and having the ability to tell the designer "please turn that one 90 degrees, to take advantage of that white area I want to see in the top right corner of the backsplash" etc., because they have photos of your slab they lay out on! The installation guys, that I ended up calling the "J crew" because all three of their names started with J, were extremely polite and professional. Yes, sadly we ran into couple of issues. Not with the extremely complicated pieces with 6 different angles that had to go into awkward places - those "weirdos" were all measured and fit perfectly. It was the rectangle backsplash piece that had an issue, and it was addressed on the spot, and resolved to my satisfaction within 2 days. Kudos to Creative to owning their mistake, owning it, and making it right. Overall, I would go with these guys again, and do recommend them. And no, they didn't ask me to write them a review.

As part of a complete kitchen gut and remodel, Creative Countertops was chosen by my contractor to…read morefit and install both quartzite and quartz countertops. They were extremely expensive yet performed unprofessionally. Two quartz pieces were miss cut, they gouged the side of an adjacent wood cabinet, and then retracted their offer to address inevitable chips because I missed their one-year window by a month. And the owner, Jason, whined about how hard it is to cut quartzite and said he wouldn't do any more quartzite work! Isn't that what they are supposed to be able to do well!? I redesigned the backsplash to save them from having to order a new slab of quartz, but they did have to recut the elevated area around the prep sink, as their first attempt was ludicrous. Unless you have no budgetary constraints, all the time in the world and the patience of a saint, go elsewhere.

My husband and I visited the Emerald showroom while shopping for new flooring. We found Alexander…read moreprofessional, helpful, responsive, knowledgeable, and friendly. He had a nice selection of high quality, but reasonably priced, flooring covering options and helped us identify the LVP flooring we were trying to match in our new house. Due to construction delays, we put the selection of new flooring on hold. A few weeks later my contactor removed some of the existing LVP floor to do foundation work. When my contractor was then unable to reinstall the floor, we panicked since it was critical for the next stage of our remodel. I immediately reached out to Alexander at Emerald Installation. He was AMAZING! Alexander came over that same afternoon and reinstalled the flooring. It was beautiful, and just in time for the next stage of construction. We don't know what we would have done without his help and expertise. I can't recommend Emerald Installation & Floors enough! They truly save the day for us!!!!!

Beware risk of unpaid subcontractors: I hired Emerald Installation in summer 2024 to manage some…read moreupdates throughout my home. I was happy with the work performed, however, a subcontractor whose work represented $10K of the project fees was not paid more than six months later, and Emerald was unresponsive to my requests for lien releases to all the vendors on my project.

Stonehenge Custom Home remodeled our medium sized bathroom on time and on budget. One of the many…read morethings we loved about Stonehenge is that they allowed us to purchase materials ourselves. We found a smart toilet and tile that we liked, so we purchased it and had it on site when the remodel started. Jerry managed the project from start to finish making sure that everything ran smoothly. Anthony was always available and very and very informative about project details and tidelines. Gabe installed the shower and floor tile and did an incredible job. He exceeded our expectations. The large niche is exactly what I wanted. We kept our existing vanity but had a new countertop installed with an undermount sink it it's beautiful. The electrician and plumber were affiant, knowledgeable, kept the area they were working on clean and completed all the work on time, so they kept the project moving along. Stonehenge Custom Home exceeded our expectations, and I would recommend them to anyone who wants a reliable, honest, high-quality company to work in your home. We will use them again.

We had a wall leak that required a partial demolition and rebuild of our walk-in tile shower for…read moreour master bathroom. Bryan personally oversaw the project from start to finish. He always did well in setting expectations of what's next which was a bit of a challenge during the pandemic which caused constraints on his resources. They gave clear and accurate explanations on what needed to be done and alternative solutions if there were issues. Jenn was super helpful in navigating through the tile selection process. The design team was quite talented with great ideas for tile choices. Their mockups of the shower really helped in the decision making process. His team arrived when they said they would and sometimes would even arrive early. Their work was of great quality and they were very professional and respectful when they were in our home. I would absolutely use them again and recommend them.

We were very pleased with the sanding and finishing done by Kitsap Wood Flooring. The work was…read morehigh quality, the communication was the best we've ever had from a contractor, and Jason and Austin worked to make sure everything was completed on time. In addition, Jason was a great problem solver and persevered to fix a prior problem. We were impressed!

Jason and his crew from Kitsap Wood Flooring just finished a great job for us. Our 40-year-old…read morefloors were in dire need of TLC. KWF gave us a reasonable quote, told us exactly what the process would look like and when, and then followed through. Our 400+sf job took them just 2 1/2 days. The workers were courteous and professional, and took pains to clean up after themselves. We couldn't be more pleased.

The best I've found, they did the job in one day with minimal effort. Letty and the installers were…read morefantastic too. Friendly and easy to work with. Kitchen and laundry room. 5 stars

I have been meaning to write a review for awhile. These guys are phenomenal! We are returning…read morecustomers and plan to go back for more work. Quality of work is top notch, communication is probably the best I have had in a long time, nice little showroom, didn't feel pressured to pick something, gave good advice for a room when it came to carpet levels, it actually saved us money in the long run...I can't say enough about this place.

So appreciate the great work! My kitchen counters and now my laundry room counters look amazing!!!read more

Great work. They had a wide variety of quartz, granite, and marble to choose from. Very easy to…read morework with.