Helped with the price if repair. Jobs was done timely & properly. It's been a week & anything is…read moreperfect. I highly recommend Major Automotive to everyone! GREAT PLACE & JOB DONE!

Communication was better than expected. Everyone I encountered was beyond polite. Final price was…read moresame as quoted from the beginning. Will use them again Definitely recommend without hesitation.

This is the shop I maybe going to if the shop in Lake Dallas does not work out. I requested a…read moreonline quote for repair and I am assuming it is the owner of the shop. Politeness and care was taken into consideration when talking to the owner of shop. I am a survivor of stroke that took place March 12, 2022. The only thing that is lacking is short term memory loss and that is challenging me when talking about mechanical issues regarding my Fiat 500L Trekking model. This is a 2014. My only main concern is driving to Plano because I am currently fighting dehydration and a sinus infection. With no air in car that poses a big problem with my own body and trying to push fluids is difficult enough.

One of the best experiences with a auto shop I have ever had. Great guys working the front desk,…read moreand they absolutely take care of the community, especially first responders. I was very impressed with the service, the timeliness, and the result. I will definitely be back for any and all auto maintenance going forward. I highly recommend, 10/10.

Valvoline was backed up for a oil change so I called this place and they got me right in…read more Comfortable waiting area. Nice employees. Even got a free car wash with service.

This is the first time ever I leave a negative review since I believe everybody makes mistakes!!…read moreTwo years ago a go I had a car accident and found this business through yelp. Upon arrival I was greeted and we agreed that with $ 5000 my car will be fixed and didn't bargain regarding pricing at all. After two week the car was ready and before accepting the job I did check the car and I see the engine light of the car is on!!? The owner which has no clue and history of running a business as mechanic shop tells me that don't worry I know people who can pass your car through inspection!!!! I said noooo!! This is not the way it works. We make a deal I have paid you what you asked I this needs to be fixed. He said that my mechanic say the issue is not related to you radiator fan and etc .. that you brought your car for!! And the added extra charge for changing the O2 sensor , after two weeks I noticed there is an oil leak under my car in the parking lot garage, and took the car back, owner says it not related to your accident that oil filter leaks, which all were related because my radiator was punctured, well there it is another charge for oil filter washerin two week so have to bring the car back because the temperature gauge is above normal!! He too much rely on his mechanic since he purchased the business from previous owner with the mechanic and he wants to keep the mechanic for this reason against my workweek another charge for oil filter washer also my head lights which were replaced had too much blind spot and whatever they to fix I t failed and I did accept. After another two week that started to make a squeaky noise which I had to have the mechanic to listen when I was moving the car when was Turner off , and found out when were the front bumper and radiator the did not secure the battery harness when fixing the front of the car. Making the story short with all the problems with paining and more the going back to the shop after 12 times to the shop even on time which the owner told the mechanic to check my vehicle and he said he can't because he didn't like me since I was making the right comments!! I did gave it way even the owner Ray made a comment the he will buy me a complimentary gift so I forget all the issues that happened. The assistant manager (Ashton) is well aware of all pain and suffering that I have been through. I did thank them and refused to ask for any thing. The last word of the owner was that I knew that you were trouble from the beginning (I wish people who runs a business had a clue what they are getting in). So so today after two years I just wanted how respectful they are and I had a problem with my other car, called the owner and he said I don't have time this week (we are fully booked)and I since it's not and urgent matter it can want for next week and he never responded back.. I did test this business for two times and they failed. I do not recommend this business since they are looking for easy and lucrative jobs.

The employees were very friendly and helpful. The price was reasonable, and they got me in on short…read morenotice for an emissions test. Thanks again!

I am extremely disappointed with my experience at this shop. I paid approximately $800 for service…read morethat included front brakes and rotors, rear brakes, an oil change, and an inspection. After leaving the shop, I discovered that my front left wheel had not been properly secured and the lug nuts were loose. This is not a minor oversight ! It is a serious safety issue. An unsecured wheel could have resulted in a wheel coming off while I was driving, potentially causing an accident, injury to me, or injury to someone else on the road. When a customer pays a professional repair shop to service their vehicle, there is a reasonable expectation that the vehicle will be returned in safe operating condition. Properly tightening and securing a wheel after brake service is one of the most basic and critical steps of the job. I paid $800 expecting professional workmanship and, most importantly, a safe vehicle. Instead, I was placed in a potentially dangerous situation because of something that should have been checked before my vehicle ever left the shop. They did send a tech out to me to fix the issue. However, it's unknown if there is internal damage to the tire since it was loose. I cannot recommend this business based on my experience. I strongly encourage management to review its quality-control procedures so another customer does not experience the same potentially dangerous mistake.

I highly recommend this shop! They are SO kind and caring about their customers. If it doesn't need…read moreto be fixed, they won't BS you into something you don't need. I've been taking my Audi Q7 here for about 6 months and will not go anywhere else for any repairs or maintenance for my car. Highly Recommend!

I've used this company for 15 years or so without leaving a review. Tha is unfair to them, as they…read morehave always provided capable, economic, friendly service. I will continue to take my cars to Autobahn. Way to go guys!

I trust this location! This is where I take my car and my family's cars for repairs, maintenance,…read moreeverything. They tell me what needs to be done and what I can wait on. They give me options and explain everything. They make me feel safe knowing that the money I spend is worth the value. They have a great team here!

Always quick honest and easy to work with on all car issues. We have gone here a long time.read more

This auto shop has been a great place for my family for years; I have VW toureg 09 that's still…read moreavailable and running great due to this shop work. Usually dealership will charge head and foot to even touch it. So coming here has saved me a lot of $$! Megan was my go to and she always explained what will be fixed and diagnosis. She's been very nice every time I called the office, great customer service. Great work as well from the mechanic guys. Really appreciate their service. Thanks.

Took my car in because it wouldn't start after not being turned on for 5 months while I was away in…read moreArmy BCT. They called me back the next day, told me I needed a new engine, and gave me an estimate around $6,500. I went in and asked if my engine could be repaired and was told no. I was charged a $100 diagnostic fee and took my car to Auto Clinique to get a second opinion. Once they got to my car, it took less than an hour to not only diagnosis but repair it and have it running again, all for $150. Saved me over $6,000! Update: I was able to obtain a refund for the diagnostic fee and they seemed willing to learn and improve.

Al was the most professional mechanic I have ever worked with and that says a lot about. I've owned…read moretrucking companies and have been ripped off a lot on unnecessary repairs . Got exactly what I needed and the mobile service was the icing on the cake ! Great Job guys

From the owner: At Plano Auto Repair Mobile Service, we specialize in bringing reliable auto repair directly to…read moreyour location. Our mobile mechanics provide expert diagnostics, routine maintenance, and affordable repairs for all makes and models — without the hassle of a traditional shop. Customers value our transparent pricing, access to discounted wholesale parts, and a 12-month / 12,000-mile labor warranty for added peace of mind. Serving Plano and the greater Dallas–Fort Worth Metroplex, we offer convenient on-site solutions at your home, office, or roadside. From batteries and brakes to air conditioning and engine work, we’re the trusted mobile repair team that helps you get back on the road quickly and stress-free.

Needed new breaks. He was very reliable and did exactly what he said he would! He didn't do…read moreanything extra that wasn't necessary to get the job done! He was reasonable and fair. He completed the brake repair and was on his way! Will use again!

Needed him to replace a oil sensor on a Mazda Miata asked him if I need to get the part. Then day…read morebefore tells me he can't get the part and I should get it at dealership. I then drove to get the part for him. He then said he will be there in 20 minutes my guardhouse called and I didn't get it, he texted he couldn't get in, I called the guardhouse to let him in and he just left and blocked my phone number. He is a total waste of time.

I've been using IAW for nearly 20 years. Rick and his team are great. Fair pricing and most…read moreimportantly great communication. I've never had to bring my vehicle back for any service they performed.

We've done business with these guys for years now, and not one time have we ever been disappointed…read morewith the professional service we've received. I shudder to think there will come a time when you guys all retire and we have to search elsewhere for a honest mechanic shop. I pray you work many years and have long life. Thank you for taking such excellent care of us and our family's vehicles.