WARNING! Despite gong to this dentist for years, they failed to inform us that they changed…read moreinsurance. Not only did they not let us that they no longer accept our insurance but they had us get x-rays which tripled the simple cleaning we came in for thinking it was covered by our insurance. Dirty, low and unscrupulous office. Do not trust them!

Would recommend this office to everyone. The staff goes out of their way to make you feel…read morecomfortable and Dr. Ford is great.

Its easy to give this dentist office 5 stars. Ive been with…read morethem easily 5+ years now and they have always been Professional, Clean and all the staff are friendly. I normally don't have to wait more than 5 to 10 min in the waiting room. The work they do is great and with everything that came with the pandemic they took all the precautions needed to make you feel safe. I would recommend them 110% every time.

First and last visit. Don't let that man touch you. If he can keep his eyes open to see What he's…read moredoing! He gave me a shot for a crown on the wrong tooth. Most of the injection ran into my mouth. It wasn't even the tooth I went in for discomfort. He went down too low and exposed my root. I had to have a root canal. His excuse was, it was worse than I thought. IT WAS THE WRONG TOOTH! He said I was wrong, of course! I will never go back to this office! He should not be allowed to practice.

First time at this Dentist with my 7 year old and 11 year old. They were incredibly nice and so…read morewelcoming. My kids immediately were at ease with everyone there. I was also impressed with how they reviewed pricing, doctors and dentists usually don't do that. I would HIGHLY recommend!!

My husband has always been diligent about his oral health, receiving preventative care every 6-12…read moremonths with no history of gum issues. After moving to the area, he had an intake appointment at Florence Smiles Dentistry in September 2024. Despite having no symptoms--no inflammation, bleeding, or recession--Dr. Ahmed Mitul diagnosed him with "severe gum disease" and recommended a costly deep cleaning not covered by insurance. As someone with a professional dental background, I advised him to seek a second opinion. A reputable local dentist later confirmed he had no signs of gum disease. When my husband called to cancel the deep cleaning, the receptionist was rude and hung up on him. We've since found similar stories in older Google reviews. Based on our experience, we believe this practice may be using questionable diagnostic practices to upsell unnecessary procedures.

my children have gone to elite since we moved here in 2017. the staff is amazing and dr. thompson…read moregoes above and beyond. chelsea is so sweet and helpful with handling appointments to billing issues. i highly recommend.

I would recommend Elite Dental to anyone. After a bad experience with my previous dentist, I went…read moreto Elite, whom were very caring and mapped out a plan for getting my dental care on track. Everyone there is very professional and caring. The office is very clean and sanitize. If your in need of quality dental care, I recommend Elite Dentistr.

They are incredibly friendly, courteous, and I never feel yelled at or put down by the hygenists.read more

I want to thank Dr Massie and his staff for all their help with putting a new crown on my tooth…read more The office is so convenient and the staff is great.

I had an awesome experience at this office . Dr. Ford and his staff were so nice and professional…read more The level of service was great. Will recommend to to all my friends and family H. Hogan Union, KY

Although their dental services are satisfactory, their billing office is poor. The biller cited her…read moremany years of expereince. However, after a claim for routine dental work was denied three times, I grew tired of repeated calls to the office and my insurance carrier. The VP of Benefits for my company arranged for a conference call. The result was that the biller had completed the claim form incorrectly. The second claim results from 2010. I have repeatedly requested to talk to one of the dentists, but they will not discuss the issues.

Everyone in the office is great, always kind and accommodating. Cleanings and dental work are top…read morenotch!! My family and I couldn't be happier with their care.

Dentist heaven! They…read morerecently moved into a new building and it's so nice. In the waiting room they have a little fridge stocked with all kinds of drinks, a kids room with a video game console and laptops for you to use. In the actual rooms they have leather massaging chairs and tvs that have a pretty decent selection of channels. I love their hygienist assistant, Joey, she's very friendly and funny. All the staff their are great though. Dr. Mulzer is really nice. They used to be very close to my house and even though now they're almost 30 minutes away, I think it's completely worth it.

Got stuck in the AI que because a real person didn't want to answer my questions. They blow you…read moreoff. Then when I hung up I got 2 text messages from them. Don't do business here. Was on the phone 8 minutes waiting for answers from a real person.

Dr. A did upper implants for me and I truly can't express how happy I am with them! I had zero…read moreproblems and absolutely love them! I recommend Embrace Dental ( Dr. A ) to everyone.