He was quick and reasonable to fix a broken window in one day! Recommend this business!!!read more

Don't bother with this guy. Came out to give us a quote on 2/2, said will have a quote to us by end…read moreof the week 2/6. Texted him on 2/10, no rely. Called him on 2/13, said he will get us the quote that day. Heard nothing from him and tried calling again on 2/20, that's THREE WEEKS after he came out, can't get a hold of him. RESPONSE TO OWNER: Posting our text and call log here for the world to see. Yes you finally responded after I called AGAIN on 2/20, that's after I already posted this review. You told us you will give us a quote in 3 days, took almost 3 weeks. Never once during those 3 weeks did you reach out to let us know what was going on. Look at the logs and texts, just bunch of outgoing calls from me and me texting you for update. There is no reason for me to lie to ruin your business, I said nothing negative about your quote or your work (can't attest to that). If I didn't like your quote, I could just say that, that's what reviews are for. My issue is that you're just not a very responsive business owner in my experience. I'm even more annoyed now that you accused me of lying instead of owing up to your mistakes.

I found Sam to replace a window at Glide in SF, who I am contracting with. He was responsive,…read morechecked out the job, met their ridiculous deadline, professionally and efficiently. I introduced him to some other contractors I booked for other parts of the work and hopefully we can send loads of business his way. He's my glass guy now. Thanks, Sam!

I am an agent and needed a quick window replacement from a break in to get the sale closed in time…read more I reached out, got a quick response from Sam, and he was able to turn everything around so fast and for an incredibly reasonable price. I have already shared Best Glass with my colleagues and plan to use them again for any future projects! Highly recommend.

I always have an amazing experience with Jimenez Glass! From start to finish, their service was…read moretop-notch. They responded quickly, showed up on time, and handled my window repair with professionalism and care. The quality of the work was excellent! You can tell they really take pride in what they do. What stood out most was their honesty and fair pricing. No hidden fees, no upselling just straightforward, reliable service. They also made sure everything was cleaned up perfectly before leaving, which I really appreciated. If you're looking for someone dependable, skilled, and efficient for window repairs, I highly recommend Jimenez Glass. I'll definitely be using them again in the future!

Poor customer service. Asked for an estimate. Provided pictures and hit a rough price. Asked them…read moreto come out and measure (one shower door is custom and I wanted to see the hold and black matte finishes). Scheduled a time. Texted after they were over 20 minutes late. Guillermo said he'd be here in twenty minutes. An hour after the scheduled time, he pulled up in front of the house. Within a couple minutes of parking, he called and said: "I don't think I'm the right fit for this job." He hadn't even entered the house or looked at the project. Not sure why he bothered to drive the 25 minutes to not even look at it give a final price on the job. Is it because I'm an Anglo and not Hispanic. If so...seems petty and racist. Had I known before, I would have tried to give business. After reviewing your response, I went back and checked the security camera. You were clearly on your phone...not "unloading levels and measuring equipment." You were also blocking the driveway. My wife's request that you not block the driveway was reasonable. Your response to that request feels like an overreaction. Regardless, I agree that your company is clearly not the one I should work with. I'm sure other potential customers would feel the same. Your actions and words do not support your statement that you "treat every customer equally." I don't feel treated equally. I feel discriminated against.

I would rate 6 stars, if allowed. We had a WOW experience with Mike and his crew. Install of the…read morebathroom windows was flawless. The crew ran into dry rot around the kitchen garden window. Where other companies, including Renewal by Anderson, would have suspended the install until after I had another company deal with it, US Window Renewal went the extra yard. They took care of the dry rot immediately, I stalled the garden window, and repaired the stucco. The added cost was much less than hiring a building contractor and was completed without delay. I didn't need to live without the window but for a few extra days. The windows look great (see photos). Quality windows. First class installation...they even added a slanted sill below the garden window. They also stand behind their work Great warranty though I doubt I'll need to call them back. We will use them again when we replace our sliding glass doors. I highly recommend US Window Renewal, Inc. Check them out if you need windows.

Let me take this moment to savor my interaction with US Window Renewal. During times when we have…read moreto harden ourselves to prepare for a 2 hour sales pitch, Mike comes in and does exactly what you hope a company would; he helped diagnose my problem, and gave me suggestions and options. It turns out, I didn't need to replace my sliding glass door and windows. I could repair it at a fraction of the cost. And guess what, they don't do that kind of work so he referred me to someone who does. I was ready to do replacements of windows and doors. He walked away from that bid. "I'd rather be honest" he says. What a breath of fresh air. This coupled with the fact that they always come in lower than Anderson and American Vision windows is reason enough to get a bid from them. Their Better Business rating and years in the business is the reason why you should hire them.

I had a great experience with my window installation, but now that I've been trying to follow up to…read moreget a small repair done, it's been crickets. Nobody's been answering my emails or texts, and I've basically been ghosted. Very frustrating.

We previously had a great experience with WW. However, we needed a window replaced that WW had…read moreordered/installed (still under warranty). The same person who previously came to help us came to take measurements of the window so they could order a replacement. They came by & we never heard from them again. They warned us the replacement could take a few months. A year later (ish), we reached out. They said they need to come by again & get the label from the window. We offered a good time (10 a.m. or later on date x). Now again not responding. I would never use this company again & do not recommrnd them. This unnecessary stress is ridiculous. I'm going to talk to my cc company to see what can be done. I'll also be contacting BBB, etc when I have the wherewithal. Luckily, my husband doesn't delete emails, so I have all my documentation.

Quick, efficient and friendly customer service. Communication was also prompt and easy to schedule.read more

I just wrapped up with an emergency glass window project with Malik at KMS Glass and these guys are…read moreabsolute professionals... incredible craftsmanship, remarkably responsive and communicative throughout the project, and one of the nicest guys you'll come across. A+++ quality and I very highly recommend KMS! Thank you again, Malik!

We recently had eight windows and a sliding door installed by Cal Coast Window and Door, and the…read moreentire experience was outstanding from start to finish. Chris did an excellent job guiding the project and making sure everything went smoothly throughout the process. The installation crew (Manny and Omar) were absolutely amazing, professional, efficient, detail-oriented, and incredibly clean. They worked hard, respected our home, and left everything spotless when the job was complete. If you're looking for a company that provides great communication, quality workmanship, and exceptional customer service, I highly recommend Cal Coast Window and Door.

JT, Juan, Victor and team did an amazing job with our windows and sliding doors. The sliding door…read morehad to be perfectly fitted to not expose the existing deck rail and the installation was perfect. I would highly recommend this company for your window and door needs!

Highly recommend this company. Our company needed glass replacement and needed someone to come out…read morequickly to look at it. Samir to the rescue. We were lucky he was able to come out the same day and order the glass needed for our door and window. The biggest thing here, is the communication and updates that we all need and look for in a company and they delivered. Thank you so much!!

Absolutely outstanding experience. Samir is an excellent contractor and was a real delight to work…read morewith and have in my home. We had a broken, double-pane, privacy glass bathroom window that needed repair. He fixed it perfectly at a very reasonable price. You'd never know it had been broken. He was fast, friendly, knowledgeable, and tidy. Would definitely recommend Samir and Bellevue glass.

If I could give more than five stars I would! Alberto and Esteban did a great job installing my…read morecustom, wooden garage doors. They exceeded my expectations in every regard. The carriage-style wooden doors on my mother's house finally wore out after 100 years. Being a serious hobbyist woodworker, I spent months building her a pair of solid-wood, custom, replacement doors. When it came time to install them, the DIY part of me was tempted to try installing them myself, but these things weighed 170lbs each so I was worried about wrangling such heavy doors while screwing in the hinges. I decided to hire professionals (best decision ever). I was referred to Alberto and Esteban by a local company that makes custom doors/windows. Alberto replied quickly, provided a competitive bid, and gave me valuable advice about the best hinges for the job. As others have mentioned he and Esteban showed up early on the day of installation. Watching them work, their experience and knowledge was evident in everything they did. They had all of the right tools to replace some of the wood in the door jamb that had dry rot and they knew which parts of the doors needed just a fraction of adjustment in order to fit and operate perfectly. They finished in half a day and the result is beyond perfect. For someone who obsessed about millimeter accuracy while building these doors, their installation met and exceeded all of my expectations. Highly recommend them and if I have future projects, they will be the first people I call

I reached out for a window repair and provided my phone number as requested. I was told twice that…read moresomeone would contact me with an estimate, but I never received a call or follow-up. Communication was disappointing, especially after confirming they could handle the job. I'm open to working with them, but the lack of follow-through made it hard to move forward.

Shawn was attentive, communicative, and fast! Full recommend…read more Because people like lists: 1) Shawn is the man! 2) great glass work at whatever size you need 3) after a few texts he got my specifications and delivered my glass to the house so I could finish my project 4) all these rave reviews ain't because he's cheap and flakey... hit up top glass for your glass needs.

Came right out, took the measurements, and gave me a quote. Glass was ordered and installed…read morewithin a week. Looks great and will definitely use again.