I took my vehicle here because the reviews. I seemed pretty…read moreblack and white. They stated the manifold needed replaced, and that we would have to do both sides because you can't just do one and they gave me a cost of $1130.00. I agreed. I told Pat I was not in a hurry to pick the truck up so they could take their time. They called me the to pay the bill which is $1440.00. No-one contacted me to tell me about a $300 increase in my bill and what it was for. They also didn't tell me on the phone.I had to ask them. I went to pick up my check out of the parking lot and it was dead. So obviously I had to retrieve jumper cables and jumpstart my pick up. The shop was closed a half hour prior to me picking it up. I won't be returning because they didn't keep their word or contact me to let me know if the increase in price. The owner contacted me and removed the added charges. I am very grateful. I will definitely return with my vehicles to this location. Thank you so much to the owner Jeff for making it right.

They do not stand by their warranty. My vehicle always has…read moremore issues after leaving here, always top dollar charges and low quality work with no warranty. 3 year/ 36,000 warranty is a joke. Horribly run company. Nothing Christian about this place

This store stripped out one of my skid plate bolts on my 2023 Tacoma and hid it from me. The damage…read morewas found by the dealer service dept during my subsequent oil change. $200 with of damage I will never recover. Thank goodness they didn't strip out the oil drain bolt. They will never touch one of my vehicle's again. Go here at your own risk. Follow-up: I did contact the VP of operations. He was very polite and arranged for one of his mechanics to repair the damage. I will do another follow-up once the repairs have been done. Final update: Grease Monkey followed up and repaired the damage. Not severe, but the repair was done quickly and correctly at no cost to me other the inconvenience. I raise my star rating as a result.

I have no idea how to actually get service here. Are you supposed to park nearby and hope that…read moresomeone eventually figures out you want your oil changed? No one in the office and no one came out of the garage either. Decided to leave.

I was hesitant to write a review, but I think it is necessary. I live right around the corner from…read moreChristian Brothers, and as convenient as it is to walk to this location, I have learned my lesson in not picking a place in regard to convenience. I went in for a simple oil change, they ended up doing a full diagnostic on my car and told me that there was $3000 worth of repairs that were necessary. I am a single gal who is struggling financially, so to hear news like that was completely overwhelming. I decided to get a second opinion today from a place that I trust, and they assured me that all of those issues were nonexistent. Not only that, but they had to clean up the mess that Christian Brothers left behind in regards to my oil change underneath my car. My brother and sister-in-law had a horrendous experience with this location, a couple of months ago, but I figured they couldn't mess up an oil change. Lesson learned, I will not be coming back to Christian Brothers ever again. I strongly suggest others do research and read reviews before they venture to Christian Brother. They should be ashamed of their work. There is no integrity in what they do. They are just out for your money.

As a follow-up to an earlier posting, I have changed my rating to 5 stars. This is based on a…read morefollow-up call from the owner Chris; who corrected everything. I am sending an email copy of this to CBA to say thanks for the follow up. I would highly recommend this family business.

Came in for an oil change. Everyone was Genuine, kind, and it was a peaceful atmosphere with great…read morepeople taking care of you here. My experience was smooth, flawless and I felt like a valued customer. Thank you Ken for providing such a fantastic experience from start to finish. This team was quick efficient and you can bet your bottom dollar I'll be back. Thank you and your amazing team! I got a fair price, no games or underhanded quotes. Straight forward service and that's how you get er' done!

I had set an appointment with pride auto care to get some work done on my vehicle and when I talked…read morewith them over the phone explaining what needed done they said that they could do the work with no problems, so I took time out of my day 45 minute drive to go all the way down there and it was a waste of time. They said they couldn't help me and that I needed find another shop,This is the most ridiculous thing I have ever encountered!!! worst experience ever. I would not recommend this place to nobody. VERY VERY bad customer service!!!

I had a smooth and stress-free experience. The team handled everything professionally, and the…read morerepair was done faster than expected.

Tried to get an estimate for having work done on my 2002 Outback. Rocky sounded rushed and not…read moreinterested in doing the work due to the age of the car. Said he would call back with an estimate, not sure I want someone who only wants to work on newer cars work on my 24 year old car. A hard pass for me.

Not rude, just unfriendly. Never asked me what kind of oil I wanted (full synthetic). 273k on the…read moretruck and the sticker reminder said next service due at 207k. Poor service, lack of attention to detail. Won't be back.

Staff were super nice and very professional, went above and beyond. Didn't have a wiper in stock so…read morewent and got it within minutes. In and out in a jiffy. ;)

This is a good shop! I've had two of my vehicles there now, and both times, they did a great job,…read moretook care of what I needed done, it cost what they said it would cost, which was reasonable both times, and seem to have done very good work. I do a lot of work on my cars myself and for whatever reason I've had a hard time finding a shop to do what I can't do or don't feel like doing. But Southwest was great. No hassle, no drama. Just competent work done quickly and for a fair price. What a relief! Very thankful to have found them, and I feel comfortable recommending them.

I want to say thank you to all the staff at this repair shop for going above and beyond with fixing…read moremy expedition , and I also want to say thank you to bob who was very communicative with letting me know what was going on and what needed to be done ! Thank you again for being rock stars and getting my expedition back on the road !! Thank you all

I've been here 4 times and each time it's a wonderful experience. Noah and Nick are amazingly kind,…read morecaring and so knowledgeable! What an amazing team. I continue to only go to this location to see Noah. He takes such wonderful care of my vehicles and truly cares about his customers. Thank you so much for your consistently wonderful service.

Wow. Today I needed an oil change so I went to my usual Grease Monkey. Past visits it takes 20-30…read moreminutes . But today the last car was pulling out as I was pulling in. Pat and Nick must have set a record, I was in and out in less than 10 minutes. Great job guys! and thank you.