Would love to recommend them, but never got a chance to actually receive service. Was recommended by a friend but after the second ghosting I've had enough. Spoke to someone from their answering service most recently 3 separate times, was told that someone would come out and visit, never got a call or visit, cancelation notice or anything. Had tenants waiting on them but they never showed. read more

Alex and his teammate Luke were super knowledgeable and responsive. I wish I found them sooner for all of the issues we had with our toilet running and costing us very high water bills .. and eventually a leak that went through our ceiling. I would highly recommend them. Knowledgeable, reliable, prompt and just overall professional!!! read more

I was really stressed out this morning when another plumber failed to show up at 7am to fix a pretty big leak in my apartment building. That plumber had told me all he needed to do was replace a seal and all would be well. I called Great American Plumbing at about 9 and John showed up soon to save the day. He investigated and found that water was gushing from corroded pipes under the floor. While the building and plumbing are over 100 years old, he knew what to do and how to quickly find the problem. He replaced seals, a lead pipe thingy, some other parts and we were finally leak free. There was a lot of work to do but the end result was great and the price was pretty reasonable. Thank you! read more

The work was ok, but I got charged around 1000$ for a cumulative 3 hours of work. One the first day he was around 4 hours late and kept the residents waiting. The impression he gave me to justify the quote was that it was a multiple days labor with 2 people that requires specialized equipment. In the end, it was just a basic leak fix which he did in around 2 hours. So the work was fine, but I felt like he was exploiting my emergency situation to overcharge. There was also the problem of the inadvertent double billing of one of the charges, and I had to call them to undo that charge from my card. **I checked their emailed Square receipt and it was from Great American Plumbing Inc, so I'm pretty sure this is the right place for the review. read more

We hired Great American Plumbing to install a 50 Gal Water heater in our place of business. Alex was very helpful on the phone, and recommended me the best water heater, to fit my needs. I cannot imagine calling someone else, next time I need a plumber. I strongly recommend Great American Plumbing. They are very experienced and reliable! read more

Alex answered my yelp request right away and discussed my concerns. He was able to send someone out to us the next morning. They came and fixed our Toilet in 3mins and was on the lower end of what other plumbers were quoting for the business. Highly recommend them! read more

I'm so glad to have plumbers I can call (or email), and who I can count on, whenever issues arise. They've taken care of numerous issues in my four unit building including repiping of the entire basement. They do great work and the price is very fair. read more

Alex and team were very responsive and offered a number of times, including coming out on the same day. He provided some range estimates for the repairs over the phone, and then stayed well within the budget. When the same day did not work out for scheduling, they worked to offer a couple of slots the next day. Since my mother-in-law was coming out the next week, I appreciated their flexibility and responsiveness via phone and text message communications to get something scheduled the next day. They selected a time that worked for me, and sent out a plumber Ahmed. Ahmed was friendly, made sure that he kept our floors clean, and cleaned up beyond what I expected when he was done. Most importantly, he quickly figured out what the problems were and offered options on how to do the repairs, he had all the parts necessary and was able to fix three problems with our kitchen sink very quickly, and as a bonus he very, very quickly was also able to solve a problem with one of our showers that increased water pressure. They charged a very reasonable amount for the work and parts. Ahmed on the same visit also collected some information to allow Great American to provide a bid for a bathroom addition. Overall, an excellent experience. read more

After another plumber couldn't unclog my kitchen sink and left a bigger mess than I started with, John came out the same day and solved the problem! He even cleaned up after he was finished (the first plumber left a mighty mess, adding insult to injury). His 20 years of plumbing experience was evident to me! He was reasonable, professional, and quick. He showed up exactly when he said he would and quickly returned my initial phone call. I'll call him again . . . should I ever need to . . . I got a Yelp profile just so I could review him. read more

Last week, I hired Great American Plumbing to install the ice maker connection on my refrigerator and get my upstairs sink working again. In about two hours time and only $260, GAP had these items completed really well. I continue to be very pleased with their service and reasonable pricing. To other yelpers - the quick call back and ontime arrival are really great aspects of this plumber. The pricing is good, but to be honest, pricing is secondary factor to me with this type of work which can often be done poorly in old houses. read more

We hired them to repair our pipes that were leaking under our kitchen sink. They booked our appointment and came very quickly and on time. They did a great job, and were very friendly. We will call them again if/when needed! read more

These guys came the same day I asked for service and were very thorough and able to work their way around my back deck for cleaning out our catch basin. I would recommend them. We also called these guys for cleaning out our basement drain pipes. They did their job well. read more

Very honest. They came quickly and addressed a minor leak and a suspected clog and found that neither was an issue. I will continue to use them for all my future repairs and projects. read more

Smelled gas and called Great American. They sent a plumber within 2 hours! John arrived with his gas monitor reader to check for where gas was leaking. He went through the whole apartment and couldn't find anything. He then asked to see the water heater. He dialed the water heater off and waited there for a few minutes. We then noticed the water heater dialing back on it's own. John determined that there was a gas leakage around that area. He then looked at the gas pipes and determined that they were old and corroding. John suggested installation of new gas service. We ended having John install gas service for 2 floors (better safe and piece of mind). John came back in 2 days to install the new gas service. All I can say is, he was very fair with pricing and knew what he was doing. I would definitely use them again and made sure to keep his business card! :) Thanks John! read more

I am speechless at their level of professionalism. I had an urgent appointment scheduled with them and they didn't show after they confirmed the appt. No response to text or phone calls. Do not waste your time and call another plumber! read more

We called Great American Plumbing to run a cold water line for the installation of a pot filler. We hired them as a result of a very fair quote that was below most others and positive feedback on the company. John showed up on time and was very meticulous in his work. His attention to detail was beyond expectations, explained to us what he needed to do and why and seemed to go out of his way to ensure we were happy. John did great work!! The next time we need plumbing work done I can assure you that we will not call anyone else as he's quickly earned our trust. read more

4 a.m. And our basement flooded. After calling Great American Plumbing they were here within 30minutes. Installed a new sum pump and saved our basement from needing complete remodeling. Best service in town. They really care about their customers. read more

This is my 2nd review .... Their Plummers damaged 3 floors in our condo building by trying to unclog a pipe in a 3rd floor unit. They still refuse to provide us with an invoice or there insurance infomation. Now I will be contacting the better Business Bureau and some news chanels. Mistakes and accidents happen but not accepting responsibility and taking care of your employees actions is really bad business. .... CALL ANOTHER COMPANY!!! As of yesterday you have not contact Erin, myself or the condo Association or Insurance... Maybe as of today you have contact our Insurance company. This happened 2 weeks ago. And NO... Erin and I have tried to call your office and we were told the owner would call us back. No call!! Your company has been dishonest to us and I feel people should know this before they call your company out. So I as well as the other 9 unit owners in this building will be contacting the Better Business Bureau. Best of luck to you. read more

I have used Great American Plumbing a number of times - they have been great! I always ask for John. He is the best at cleaning out the catch basin and rooting through tree roots. read more

I also had a great experience. John came within the day and fixed my two toilets that 2 previous plumbers did not correctly fix. I would highly recommend him! read more

John and son worked very hard to get a sewer line cleaned out that had been clogged for several years and all the plumbers who dealt with it (Stewart Pluming, the Scottish Plumber and Perfect Plumbing all had very high rates or low rates and simply didn't want to do the job, but those with high rates wanted to replace a portion of the plumbing line for a clean out for as much as $4000. John quoted 16-1800 for the same Job. But John charged $350 to spend about 3 hours rodding the line and then after each rodding used the camera to see if the roots in the sewer had been cleared. I told him to go in again after one section wasn't quite clear. He did without complaint and put the camera in again and it was much better. They also put Root X in the line and told me I wouldn't have a problem, most likely for about 3 years before the roots grow back. This was a better alternative to the Scottish Plumber who wanted 4 thousand dollars. Scottish plumber says they will camera and rod for $99 dollars. But all he did was put the camera in. And then said he didn't need to rod because the camera poked a tiny hole in the roots allowing the sewage to pass temporarily until it rained or someone used a lot of toilet paper. He didn't rod. And if he had It would have been for 3 minutes not 3 hours which is all that was required. Perfect plumbing camera'd the line and didn't charge for anything but wanted $2800 to put a clean out in the front yard. These $99 dollars roddings are set ups for "finding" all kinds of problems that require all kinds of dollars to fix. It would be nice to have a clean out. If I get one it will be from John, not all the other plumbers who quoted high and didn't really want to identify the problem. Plumbers are pretty slippery I have found. John wasn't. Good job. The thing is I could see for myself with the camera that the roots that I saw were now gone. read more