I got a haircut the second time from the stylist Sheena and best haircut I've had in a long time so I highly recommend her and Great Clips on 164 West Wilson Street in Batavia. Even the haircut was great but the stainless made you feel comfortable. I asked what I wanted done and everything turned out really good and this is the second time that she's cut my hair Sheena cut my hair. Five stars read more

Just for the record, ONE IS TOO MUCH! RUDE AND UNACCEPTABLE! My husband went to get a haircut at great clips in Batavia on Wilson this morning, (4-28-26) 9A.M. surprise, the place was empty, and low and behold he didn't have his google number off the top of his head, the (woman) I will use that term lightly, had a cow. He uses his google # so he won't get endless email/text spams! Which I guess she's not familiar with. She was just taken a back! Flustered and beside herself, she just couldn't believe it. All he wanted was a haircut. By then, rapport was completely gone for someone to cut your hair. Totally unprofessional! Keep this in mind. And yes.... I realize it's JUST GREAT CLIPS, He walked out before it got worse, TOTALLY UNPROFESSIONAL. HERE IT IS MA'ME... LET'S SEE IF YOU DISPUTE THIS. CLOWN WORLD! read more

No idea why this doesn't have better reviews. Great cut, all of the stylists were friendly, remembering customers names etc. will be going here moving forward. I had Shiela- she did a great job. read more

worst haircuts ever! it was very awkward and i asked for a f,ing mullet and the put a fucking v on the back of my head I said keep it long mother f gave me a buzz!!!! DO NOT GO read more

Awful experience with Patty. She was rude, unhelpful and mean. Insulted my kid's haircut by calling it a name directly to my kid. Then proceeded to snap at me about using my ex-husbands account. Didnt offer advice as to how I wanted the accounts to be set up until at the end when I confronted her rude behavior. Then stared at me like a psychopath. I'll mention the whole story in an email to her leadershi. read more

I've been coming here for years and they always respect how I want my hair cut which has been a problem at other locations.

My husband and son both get their hair cut at this particular Great Clips. This is the only truly horrible experience we've had. My son had his hair cut by Tammie, who came right from smoking to cut his hair. She was rough, rude, and uncommunicative to him. After the cut was finished, I see that she gave him whitewalls and cut the front SO SHORT and CROOKED. Seriously crooked. I mentioned that the cut was not what he usually gets and that it looked unfortunate. Tammie said, "That will be $14." No offer to help or apology. The other ladies there have been fine, even delightful. Just don't go to Tammie. read more

To start off, the only reason I went here was because I got a gift certificate for Christmas with enough money on it for four hair cuts. So I have a four part review, one for each visit. 1) The first haircut went well, everything was decent and I was satisfied with the haircut afterwards. 2) This time after I got home I noticed that my hair was left slightly longer on the left side. I usually get military style fades and the right fade started about one milliliter higher than the left. 3) On my third time I went back and asked the stylist if she could pay special attention to make sure the fades were symmetrical. She said ok... this time there I was sitting in a corner chair, so the lighting was uneven. The fade appeared good, but when I got home I noticed that my hair was longer on the opposite side this time. I was very annoyed, but I had said that the hair looked good when she was done cutting so I guess it is at least half my fault. *) I do wonder though, why don't they have front lighting above their mirrors. Would it not make it easier both for the stylists who cut and for the customer to see the haircut. Actually the lighting in the store is miserably inconsistent. Perhaps the poor quality of the store layout is representative of the total quality. 4) For my fourth haircut I went back and told the stylist the same thing and showed here the particular spot where my hair was left long. She not only noticed the same thing that I noticed but also commend on that the gal who cut my hair last time usually does not do a good job. She said that she would take especially good care to correct the issue... But in reality this turned out to be my worst haircut from them out of the four visits. This stylist could not preform a simple fade. It looked like my hair was a flight of stairs. Each time she switched clipper numbers there was a bubble... I told here that this was not good and that she had to fix it. She told me that it was impossible to do it any better and that it was normal for hair to look like this after it is cut... She then stated that it was the best she could do and told me that if she tried to fix it, it would only come out looking worse... I left the store very unsatisfied the fourth time and ended up going to a proper barber shop to get my hair fixed. Long rant short, the stylists at Great Clips are under qualified and inexperienced at best. I have gotten better haircuts from students. read more

This hair cuttery is horrible. The lady who cut my hair didn't listen and did what she wanted i wanted my hair to my elbows but she cut it to my shoulders. Horrible service, to pricey for their horrible service. Dont waste your life, time, and money there!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! HORRIBLE!!!!!!!!!!!! If i could i wouldn't give this place any stars, but i have too, to post this read more

They don't know anything about haircut styles. I don't recommend this place. I 've been there yesterday and I asked for hair cut with layers which is my hair style and I even showed them a picture. And this woman just cut one inch of the lenght of my hair and that was it. She said that I still have layers. It was obviously she didnt know how to make the style i asked. :( very dissapointed. read more