As a life long resident of Great Falls, it saddens me to be treated with such disregard. The owner's rule is not to take credit cards inside, but instead have them run outside at the pump. Obviously unaware that prepaid cards, that parents load for their children, won't swipe with a $1 authorization that occurs when swiping at the pump. Well, I will make sure that my family and I never provide this station with any more business. And hopefully everyone else in the community will drive the extra distance to take their business somewhere else. Sure glad you are able to save that percentage fee from running the cards inside. read more

Went here for an inspection and oil change. Called and made an appointment with the manager, Rashid? for 8:30. He said I would have to wait in line after the oil change for the inspection. I arrived early the next morning when they opened pleased to see no line for the inspection. The cashier was friendly and handled my paperwork promptly, said the oil change would take about 20 minutes. I left to get coffee and do some work. Upon returning at 9:15 (25 minutes after the car should have been completed) they were just starting on my car. The pleasant cashier said there was nothing stating that I had an appointment but that they were doing it anyway. Finally finished at 9:45, no apology and no sense of urgency even after speaking with the manager who then remembered my call. Very inefficient service! Won't go back. read more

Decided to check out this place since it got good review. Other customers seemed happy, upon arrival. I was concerned I'd need an alignment. I was told I didn't need it. I appreciated the honesty. I was told it would take 1.5 hours and was called for pickup at the estimated time. Would recommend. read more

I just finished taking my out of state car into Great Falls Exxon for the initial vehicle safety inspection as well as emissions test. The staff was so courteous and helpful with all of my questions. The whole process took no more than 30 minutes and this Exxon is connected to a nice little shopping center, including Safeway, CVS, Starbucks, Capital One, Subway, etc, so you can wander to get some errands done while you wait. Thank you so much for great service! read more

The Exxon station is a parking lot for repair vehicles and Saman and crew seem to moved across the street to the Shell gas station. There's talk that a bank is taking the space. read more

Great Falls Exxon is amazing! Saman has taken such good care of us and our cars for he last 18 years! He and his team takes care of my cars perfectly and is always there to help in an emergency! Thank you Great Falls Exxon! read more

I consider them a trustworthy Repairs-shop. They performed a couple of repairs on my BMW and they did a great job.

Great Falls Exxon is always my go to. They've helped me since I started driving and I still call them from college. Tofun the gm is especially great. He's always happy to talk over a problem with me on the phone and have me stop by to evaluate the issue before taking any big steps. Just today he took time out of his day and helped me with a problem with my windows! read more

I've been going there for 20 years or so, from when the were across the street. Very honest, knowledgeable, friendly and helpful. They'll even add extra services for free if they have time like pick do you off at home and pick you up if you're getting your car serviced (and live nearby). read more

These guys have helped me multiple times with car issues! They have taken the time to know me and have not charged me for small fixes. They go above and beyond to meet my needs whenever I go over there. I would always recommend them! read more

Great guys to talk to. Service is good. These guys do a lot to make everyone satisfied. Im Alway satisfied with them. There amazing on repair times too. read more

Extremely satisfied with this place. I have had my car in for several issues the dealership found on a recent inspection. They looked over the car and determined which issues were legitimate, which ones were not, and which ones to prioritize. I have since had all the necessary work completed and have been very happy. Each time the communication was excellent, the follow up was timely, and the prices were all very fair. Tufun was especially helpful and went out of his way to make sure our car was finished that day despite them getting a necessary part delivered to them much later than expected. read more

First class service from the moment you walk through the door. There is no one else I trust more than the great falls Exxon! The entire service team is always there to help. Knowledgeable, dependable and trustworthy. A special shout out to Tofun for always going above and beyond. read more

Tofun is the best! I have been going to him for many years and have been satisfied every time. He is definitely the go-to person in the DMV if you want an honest answer on anything car related. Can not recommend him highly enough. Great Falls Exxon will surpass all of your expectations! Thank you to Saman for running such a smooth and professional operation. read more

Just came to get some new tires put on and an oil change. Tofun the service manager was very informative and answered any question I had. Service was quick and reasonably priced. There's also stores and restaurants around to grab a bite to eat while you wait. Definitely coming back again when ever I need my car to be serviced. read more

Great and timely service. Tufun is always on top of things. I never have to think about my car maintenance as he looks at the service records and give the best recommendations regarding what the car needs and not just to sell a service. Saman and Tufun are both very knowledgeable. The entire team is very professional. I have been taking all my and my family cars to them for over 10 years now. read more

This is the best shop in the area! I've been taking my car there for 4 years. I can always count on reasonable prices and dependable work. I've had a couple of emergencies with my car and they will always squeeze me in/test drive my car for me. They all go out of there way to make sure my car is safe and up to date. I truly appreciate them and recommend Great Falls Exxon to everyone! read more

Best service anywhere. I've referred every new friend and neighbor in Great Falls over the years, and none have been disappointed at the level of service provided at a price less than the dealer, and no higher than any other repair shop in Fairfax County. I've never been 'sold' an unnecessary repair or service. Saman, who manages the service operation, in my opinion is very generous, humble and the most trustworthy service manager, particularly good in diagnosing and servicing BMWs without the hassles or cost of going to the dealership. I was surprised to see even one poor review of Great Falls Exxon, and suggest overlooking cheap people expecting free oil changes given the synthetic oil alone is $40 at Costco, and $12 retail per quart in local stations. Every business has to prioritize, and there can certainly be extenuating circumstances, yes, even in car repair. I want a job done right the first time at a fair price, and appreciate there's a shop I can trust near home. Of course, I'm thankful that through the last decade that they've dropped me off at home, picked up my car, test driven my cars when something didn't seem right, topped off fluids, and jump started my car and even my tractor once, without asking for a dime, so I'm loyal, and yes, I tip very well for good service! read more

No need for appt, quick turnaround, excellent price. Got a flat tire. Had Tufon mount and balance the replacement tire in less than 20 minutes read more

I took my 1965 Cobra replica car to Great Falls Exxon to have it inspected. Because over the past 8 months my husband and I had installed new upper intake and throttle body on my car's engine, I was very excited to get it back on the road after being in the garage for so long. When I arrived at the Exxon, I was the second in line for inspection. The mechanic got in my car to pull it into the Exxon garage slipping the clutch like he didn't know how to drive a manual transmission and immediately gunned the engine. Smoke poured out of the exhaust pipes as he revved the engine. He pulled it into the garage, and told me that he could not inspect my car because it would not pass emissions. I informed the mechanic that my kit car was not required under Virginia law to pass emissions, because it was not driven more than 5,000 miles per year. At this point the owner of the Exxon walked into the garage and he told me that I obviously did not rebuild of my engine correctly. He also showed me on his cell phone that he video-taped my exhaust pipes emitting the smoke when his mechanic revved my cars engine. I told the owner that my car was not required to have an emissions inspection, and he told me he would call the state police to find out what the rule was for my kit car. I told him that the smoke was most likely coming from the antifreeze that was leaking onto the engine. He told me to stop yelling at him, which really puzzled me because I was not yelling, and he then told me I was WASTING his time for this$16.00 inspection. I was shocked that the owner was so rude and condescending to me after the many years that our family has taken our cars to this service station. I wondered if I were a man bringing my car to him, if he would have acted the same way that he did to me. I got into my car, and drove it home. I will NEVER go back to this Exxon station at the corner of Walker Road, and Rt. 193 EVER AGAIN. read more

I have gone to Saman with my past Honda and 2 previous BMW's regardless of the problem. I began taking my cars to him when I was in college and have continued to let him service my cars as I have progressed to a young professional. Saman and his staff have a passion to provide excellent service and value, which they excel in doing. Every time that I take my car there, not only is the work done right and in a timely manner, but I know exactly who is working on my car. In addition, Saman (and staff) has great knowledge regarding cars (especially BMW) and he always teaches me something about my car that I didn't know. The prices are more than reasonable, the mechanics are great, and Saman is literally always there to answer any questions. Whether you have broken parts that need repair, tire installation from TireRack, an oil change/basic service-I would recommend to anyone that they first talk to Saman. I am a younger individual (mid/late 20's) and at no time did anyone in his entire shop ever disrespect or try to take advantage of the fact that I was a young professional and potentially naïve with cars (we all know the car mechanics who do this). As a parent, you can trust sending your teen there and the treatment will be exactly the same. Being able to trust who is working on your car is huge, and Saman and his entire staff are one of the few service providers that I can honestly say provide value through integrity and service. I wouldn't recommend anyone else in the entire Great Falls area. read more

Great service. Quick and easy, didn't try to over sell me. I will definitely be returning for future service. Thank you Tofun and crew!

Great job always of fixing my 11 year old mini cooper to keep her going!

This Exxon is very community focused, and is a good place to do business with. They have helped out by answering questions for my wife when I was out of town, and I have used them for services like tires, batteries and gas. read more

I needed two bent wheels replaced. I ordered the wheels online and a family member recommended these guys to switch the wheels out. Called on a Saturday to see if they could A) mount wheels and balance tires B) take appointments. "Tony" said I didn't need an appointment and to go ahead and come in on Monday. Got there at 9a. The front desk person took my keys, gave me a form to fill out regarding the problem, but as I waited no one came out to give me an estimate or talk with me. At 10a I asked the front desk person to point out the head mechanic, then I spoke with him about what needed to be done. He said the job would be completed in a couple of hours. My cell number was featured prominently on the paperwork, so I wandered around town then checked back at 1p. (Giving them 3 more hours) Still wasn't ready. The front desk guy checked with the mechanic to see when it would be done, and I was told they were finishing up on the current car and mine was next. At 2p (5 hours of waiting onsite) it still hadn't been moved from its original parking spot and I asked for my keys back. Very Very Poor Service. read more

Saman is one the very bests I have seen in the industry for many years. His structured general knowledge of automobiles always give me a peace of mind that 1- My car(s) gets fixed w/o any hassle of experiencing same issue in short/mid term, and 2- Several times I have seen that he never touches areas that still have even half life on them to avoid imposing extra cost to the vehicle owner. Very happy to take my cars to him for both cost and quality of service. read more

Never experienced such bad service. Had trouble with credit card at pump and message said "see cashier." So walked inside and I said what's the problem and he says "how should I know ". Downhill from there. Very rude, clearly didn't want to help, and sorry, didn't speak English so couldn't communicate. Won't go back even though I live nearby customer there for many years. Plus, gas is 10 cents a gallon higher there than nearly Spring Hill Exxon probably because they now have a monopoly in Great Falls. read more

I took my car in to get serviced and my breaks changed. When I came back to pick my car up, I was in shock! Not only did they change my breaks fill the fluids rotate my tires but the service manger( Tofun) hooked my car up!it looked and felt brand new like the day I drove it off the lot. read more

I read all the positive reviews and I'm really surprised. This was my first time going there and it will be my last. I called and asked how much would it cost for an oil change for a Prius using synthetic oil. I was VERY clear that I wanted synthetic oil. I was told about $40. When I got the bill, it was $79 - nearly double. When I protested and repeated the phone conversation (I believe the man I was talking to was the same one that I spoke to on the phone), he couldn't have possibly cared less that I was charged twice what I was quoted on the phone. There were no issues or problems with the car - just a standard oil change at twice the price quoted. I consider that unethical and really sleazy. There are too many other options to mess with a station that cheated me. read more

Great Falls Exxon is the epitome of a customer focused, community oriented professional service station. First of all, every employee receives you with "How can we help?" No matter how tough a problem they work within your constraints to be if service and deliver the highest of quality automotive services. Samin has assembled a team of professionals that are mechanically talented and knowledgeable about all kinds of vehicles, regardless of the model or the year. It is always a great experience dropping your car off for any level of service. I know that the job will be done right, in a timely manner and for very reasonable price. I cannot speak more highly of how Samin, Great Falls Exxon and the team at Great Falls Exxon have served the Great Falls community over the years. They light up every holiday with special and tasteful decorations. They support an abundance of school fund raisers and car washes. They are the best of Great Falls. Elaine Wilde read more

Trustworthy and helpful. I always appreciate the time Sanam and his team give me to explain what is wrong w my vehicle and the best way to approach the repairs. read more

Great Falls Exxon have the best service.

The owner took the time to explain to me the best tires for my car. They did the work quickly and the price was reasonable. Overall it was good experience. read more

When I'm back in town, I bring my Mom's car in to Great Falls Exxon, because I have friends who have brought their cars here. None of us have had any complaints about the work or timing. That includes an inspection and oil change, as per a previous review. I took a long lunch across the street, and the car was done. The managers seem very busy, but always take time to talk to me about what's going on. On my experience, I could easily recommend this shop to anyone. read more

I will always go out of my way to have my car serviced at Great Falls Exxon. They have always been extremely prompt with getting my car in and out as quickly as possible. I recently took my Audi Q5 in for routine service and was pleased to learn that while they checked everything, they were very honest about what work actually needed to be done. I would highly recommend Great Falls Exxon read more

A friend left an old car with us for a few months. It needed an inspection and some work. We brought it in and asked for the work to be done. Most of it was done well, and on time, and for a fair price, but they called me about one item. They said it was not necessary and expensive. They suggested we wait until it breaks to fix it. This is why I keep going back to Great Falls Exxon. I can trust them to call things straight and give me the choice. read more

Excellent service! I have taken all our cars to GF Exxon for over ten years. Far better than any service I ever used to get with authorized dealer. Knowledgeable, technical, friendly, and responsive. I have no reason to ever consider taking cars anywhere else. Kudos to the best auto service I have ever experienced. read more

I have got one review for them. CHEATERS. went for regular state inspection an break checkup,they first scared me, then a day after whatever they did to the brakes a burning smell starts coming from the tires. When I went back with the problem instead of apologizing they told me that they were trying to help me ... by doing what making the brakes to fail. In the end I got it all repaired for 200 bucks for which skyline people estimated 800. I know their pattern now, first time they will be very nice, second time they will introduce a problem in your car, which will be taken care in your next visits read more