Looks like this business is back to their old ways. Post your correct hours on your storefront and your Yelp account. I'm sick of driving 10-15 miles and being turned away by all your stores. You'll forever be in Groupon Purgatory because of your utter disregard for people's time. This business also deceived you by adding hidden fees when you redeem your Groupon that are not outlined in the Groupon fine print. read more

The Groovy Lube team was super friendly, speedy, and efficient! They had my oil change and inspection done in less than half an hour on a Saturday morning. Thanks for the awesome service! read more

Oh boy! Purchased a Groupon to this place. Which I have purchased many groupons for many places so I am in no way new to the rules and "fine" print of a Groupon. Went to have a oil change done, technician states he can not honor my Groupon because I had to be there at a certain time. After showing him it does not state that on their Groupon he then proceeded to say I can go ahead and pay for a synthetic oil change and come back tomorrow with my Groupon and get a refund. Poor customer service and ended up leaving with out my services taken care of and losing out on the 50.00 I paid for the Groupon. Money and time wasted. read more

Groovy Lube used to be cool. The people were friendly, helpful, all about deals and great service. Now I call simply to ask about appointments which their website provides to their customers and the guy mansplains concluding that the only reason they turned me away was because there was something wrong with my car!!!!! WHAT?????? Why would you even say that outloud??? Rather than saying - oh sorry the website takes appointments for other automotive services but not oil changes - but hey that's a good idea. And wow sorry they turned you away after you drove such a long way, out of your way to get to us, was the parking lot full? I won't even go in there now if they can't even handle a simple phone call!! Beyond rude. read more

This is the best place to get your oil changed in town. They also do inspections. 1. The people who work there are extremely friendly, professional, honest, and fast. 2. They will give you a free top off and check all your fluids with each oil change. So if you don't drive too much and you get to the date of your next oil change without hitting the mileage for the next oil change, they will check your oil and top you off. That's a great deal. 3. The restaurant/brewpub that's attached is a nice place to chill while you are waiting for your car. Good food and coffee (and they have beer/wine if that's your thing. Give these folks your business. They are local to Austin and have been doing it a long time. read more

I keep coming getting Groupons for oil changes here, but I'm disappointed every time. It can be a great deal, so I try and be nice about it. The last time I went there was one person working and about 5 cars waiting. I noticed that every time another car pulled up I got pushed to the back of the line. I get I'm using a coupon and they are probably not making any money off me, but I fee like the point is to impress me so I will come back as a full paying customer. I waited for 2 hours to get a 10 minute oil change. I'm wondering if they actually changed my oil, because once my car was pulled in, it seemed like it was done in lightning speed compared to the several people who went before me. The staff was pretty friendly (for having to work alone while getting slammed first thing in the morning). read more

Told me the price up front then the final price is $25 more than what was quoted. I was told it was because of the price of the filter + extra quart of oil due to the size of my vehicle...so why wasn't that included when I was initially told the price? I spend LESS at the dealership where I get even more services completed. Yeah, they're fast, but you pay a premium. Will not be returning. read more

Needed a quick state inspection. This is a small shop, but they move fast and seem to get most people in and out pretty fast!

I've been to groovy lube about a half-dozen times now and they've always been awesome. They always greet me with a positive attitude and a smile, get me in-and-out in 15-20 mins (only longer when I come during a time that is always predictably busy), and take care of my cars. They have a good deal on Groupon and I love supporting a local business. Please support them with your business! read more

I've read many reviews about how much of a hassle it was to try and use a Groupon for an oil change. So needless to say, I wasn't sure what I was driving into today. I arrived and pulled up where there was a single car in front of me that was being worked on. The kind gentleman asked me for my Groupon voucher and made sure I had purchased it more than 24 hrs ago, which I had purchased a couple weeks ago but was too lazy go in till today, so no problem there! I went in to wait after being told it would be 45 mins (reasonable!!!). I was shook when he came in only 5 minutes later to say that my car was complete! Like truly. I only had to pay like 5 bucks , 2 for oil disposal and 2 for taxes. Don't let the haters deter you! This place is legit! **also note that it gets pretty busy at this location and that I just happened to be extremely lucky today with the timing! read more

Like many reviewers before me, I had bought a Groupon to change my oil. Fine print not given upon initial purchase, you must wait at least 24 hours before using said coupon (extremely inconvenient). Location is a little difficult to see and is quite small but relatively clean. The staff was polite enough and topped off my coolant/wiper fluid which I appreciated. I explained that I had a Groupon to use only to be met with "yeah you need to use the app so we can mark it as redeemed". Sure I guess- except my data sucks and they don't offer wifi (even in a pinch like this.). Had to walk to Domino's across the street to download it. They did apply my Groupon to my purchase after already filling up my car with synthetic oil (without consulting me first). The staff informed me that they could replace the air filters as well to which I agreed. The cabin airfilter they had was pretty overpriced but I knew I needed it so I paid anyways. So $120 for a synthetic oil change and two airfilters is not a good deal in my opinion. This place isn't horrible but for a business that was intended to be honest I left very unimpressed. They also forgot to turn off the oil change light. I wouldn't recommend this place unless you're in dire need of a change and you've got cash to spare. read more

Best experience I've ever had getting an oil change, pulled up and immediately pulled into the garage, was in and out in under 10 minutes. Will definitely be back read more

I took my car here three times before they really severely messed up. So, the last time I will ever go to this horribly ungroovy place, I stopped in for an oil change before a roadtrip. I came back to pick it up, drove it off the lot, and discovered within a mile that all the warning lights were coming on. I took it back up there. They "fixed" the lights. I drove off. I like to listen to my local radio stations, but earlier in the day, I'd been listening to some cds, one at a time and it was working fine when I left my car with them. The radio was on when I got back in the car and I didn't think anything of it till that night when I pushed "play" and the cd part of the stereo ERROR-ed and died. This is highly irregular. I drive a Honda Accord which is a very reliable car, and I keep it regularly maintained. There's no reason for something like the stereo to stop working. I took it to a Honda dealership. They ran a diagnostic for me where they discovered that somehow multiple cds were jammed into the player and that one of them had broken. This is a $1200 problem (if I use factory replacement parts) to fix and not one that was "my bad" or that insurance will cover. When I went back to Groovy Lube to ask them how in the world that could have happened, (as in: WHY ARE YOU MESSING WITH MY STEREO DURING A ROUTINE OIL CHANGE) the guy who came to talk to me was completely unprofessional: He HIT ON ME (as in asked me out), offered to buy my car, and continued to make inappropriate comments and act like I am an idiot even though I am far from it. If I were a man I would probably have punched him. As it was, I was so horrified I didn't even know what to say so I just left. Though I would have liked to have been compensated for my stereo being messed up (or at least the loss of my cds), I feel like I can never go back to that place. A friend gave me a Zune and I've been listening to that and the radio and that works for now. I'm waiting on my economic stimulus package check, (heh) to see about fixing the stereo. read more

Here's a story about a bunch of incompetent **sholes who can't or are too stoned to do their jobs...la la laa laa laa la la I was driving around one afternoon much in need of an oil change and looking for a place to get that done. I decided to do my part to help 'Keep Austin Weird' and support some local business. HA! The only one weird is me for going to this dump. Alright, they do the oil change and say they'd give me three bucks off simply cause I asked. Fine. It took a little longer than I thought, and the prices are a little high, but nothing to send you flying bat shit crazy off the handle. That part of the Groovy Lube experience comes later. When? you ask. when i see a puddle of oil on my garage floor because they didn't tighten the drain plug? or, later when I look at my accounts on line and see that they double charged me? Not this time. It was when I was driving south on Mopac and I hear the craziest noise, like the sound of metal sliding across cement at 85mph. I didn't know if it was me, somebody else, or what. So the next morning I'm leaving to go to work I think "uh, wonder what that weird noise was" and decide to peak underneath my car. The whole filthin skid plate is gone... not there. I have a 2000 Toyota 4-Runner with 138,000 plus miles. The skid plate under the oil pan has been through 8 years and many an oil change. Then all of a sudden it falls off my car and slides across the highway at 80 miles an hour. I can't prove that they caused this, but I bet I could convince a jury beyond a reasonable doubt. You want to know what I did about it? I did like Jim Carey in the movie Liar Liar and bent over and took it like a man. Why? Because nothing would have happened... not in this case. Trust me I worked at an oil change place once. This place should be called Shitty Lube. Hey thanks for 'Keeping Austin F**king Weird'...asswads. read more

I am NEVER going back here again. Everytime I leave here, I'm incredibly frustrated! Today was no different. After waiting almost two hours, being over charged and then them not doing what I asked in the first place, I've thrown my hands up in despair! They do not treat their customers right here. I went in early this morning and asked them to do the early bird special full service oil change and please check why my "service engine soon" light was on. They said no problem, they would be glad to do it. Well, more than an hour and half later they said my car was done. I went out and the bill was $15 more than it was supposed to be! Plus, they didn't check my engine light. They told me I would have to either come back when they closed or wait until they weren't so busy. WHAT?!?!? I've been waiting here an hour and a half BEFORE all those customers even got there. GRRRR! My advice: Take your business elsewhere and don't hassle with them! read more

Terrible experience. I picked this location because it's near the laundromat I like to use and I figured that would give me something to do while the inspection was done. 1. There was no one in the office and it took them 30 minutes to show up in the office. I was one of four people waiting, two of whom said they'd gotten there at least 20 minutes before. 2. They "forgot" to ask me for my insurance before taking my keys and telling me they'd call when it was done. This was the only high point of the process, actually, as the guy who'd done my check-in showed up at the laundromat (told him I'd be there) and asked me to come back and get the paperwork. Umm, that's nice that you found me, but I've got a bunch of laundry half-in and half-out of the machine that I don't know what to do with. I went back and gave him my insurance and he said it'd definitely be done by the time my laundry was. 3. It took way longer than my 4 loads of laundry. 4. I went into the office after being called, and it took 20 minutes for someone to show up in there. He checked me out for the standard fee, and I went out to my car to drive home. 5. There was NO STICKER on my car, and NO ONE TOLD ME I "failed" the inspection. 6. I ran back into the office, pretty furious that I'd paid and not been told my car was unfit to drive, or why it was. 7. It took 20 minutes to track down the mechanic who'd failed me. Then he finally told me I failed because my brakes were "too squeaky"! (Mind you, I'd never noticed them squeaking.) 8. He said this location doesn't do brakes, so I'd have to go to their other location to get the repairs done, and I'd have 30 days to get back in and get my sticker for no additional fee. "Oh, and if they say they're not too squeaky, come back here and maybe we'll give you a sticker." 9. I drove to the other location. A little over an hour later, they'd checked out my brakes (by driving the car around, taking the tires off and so on). The guy told me that he could make an appointment for me for a $100 diagnostic in the future and that my brakes were a "little bit squeaky, kinda" and that repairs would cost me $600 or so if the issue was what he thought it was. I asked him if the work was immediately necessary. It wasn't. "Should I have passed inspection?" "Oh, yeah, dude." "Can you call the other location and tell them that?" "Sure, I will. Just tell 'em _____ sent you, they'll give you the sticker." 10. I drove back. After waiting 15 minutes, I got someone's attention. Ten minutes after that, I got the mechanic who'd failed me, told him his buddy said I should have passed, and asked to pretty-please get my sticker. 11. He FINALLY said "OK." 12. Ten minutes later, I had my stupid sticker. Just FYI, I didn't need to do anything to my front brakes and got the rear pads replaced at Brake Check for far less than Groovy said it might charge. ... Four months later, shortly after I finally heard a tiny bit of squeaking start. read more

Bad, bad, bad. Last fall I went in to get an inspection. I've had braking issues and wasn't sure what caused them, but after reading the "you still pay if your car fails inspection" sign, I thought I'd ask if my car would likely pass or fail so as not to waste anyone's time... and just come back after getting it repaired elsewhere. After testing the brakes, one of the mechanics asked me to follow him to the back of the shop and said my car wouldn't pass inspection. **But, for extra cash, he'd do me a favor and fudge it to pass my car! Whaaaaaaaaaat??? Uhh, no thanks. I took my car to Jiffy Lube (didn't mention anything this time) and my car passed just fine. I later found out that the state requires a FREE retest if repairs are made within 15 days. The mechanic made no mention of this whatsoever. What an opportunistic creep! Never going back to Groovy Lube. read more

As much as i have given this place a chance to prove the Yelpers wrong....they have proven the critics correct. This is my third time going to Groovy with my oil change groupon. This one began like all the others. Unfortunately, i didn't leave a happy customer...just a poorer one. Intended to redeem my groupon, and also get my state inspection taken care of. Sitting patiently in the yummy coffee shop next door, La Tazza, an older mechanic from the shop escorted me back to my car. I assumed it was ready, instead he began with his fast talk...he began naming a few things off that i should take care of. He was talking so fast and incoherently that all I could pick out from this was radiator and wiper. I let him know not to take care of my passenger side wiper....I could easily do this at Auto Zone...but I was intrigued at the radiator bit. i asked him to elaborate, and here came his fast talk car jargon. When I say it was jargon...i don't mean I didn't understand what he was talking about...but literally couldn't understand what he was saying. He said "raiorrfluid ansum anifreeze" somewhere during fast talk jive. Which i interpreted as putting radiator fluid and anti-freeze in. I said, "if it shouldn't be much extra then ok,...I have a groupon for the oil change and just wanted the inspection done" Went back to my coffee, and less then 10 minutes later was paying my bill. Turns out....I agreed to a radiator flush which costs 69.00 dollars. I am sure Groovy has it's moments, but avoid this old man i speak of. I feel like i was taken advantage of...and regret not getting his name. You know where you can shove your radiator flush groovy? Anyone want my remaining groupon, because I am not going back here again : / **Update** just looked at my bill again--he did charge me for the wiper I didn't want. ** read more

Service is not that good. Made me wait 2 hours to tell me they couldn't change my oil dude to a "special tool" needed to take off the oil filter. Took my car across the street to another service provider and stated the problem. Had my oil changed in 20 minutes and they mentioned there was no special tool needed and that they just didn't want to do an extra step of having to take off the skid plate to get to the oil filter. read more

I got a full synthetic oil change here with my Acura TL. Costed almost $80 which seemed reasonable but after a month my "check engine oil level" lights came on. I thought it had to be a problem with the sensor so I had to take it to the Acura dealership to do a full body check. Turns out these guys at Groovy Lube only put in half the recommended oil level, probably to save on oil. Wasted my day and I'm still here at the dealership. Do yourself a favor and go to Jiffylube next door. Just don't get ripped off and say no when they ask if u want to change your cabin air filter. read more

If theses guys can stay in business; anyone can!!! I don't know how they do it! Went there to have my oil changed. The next day I was getting my brakes done at Brake Check and I saw that my oil filter was dirty and had a date written on it from the previous oil change back in November. Groovy Lube tried to rip me off!!!! Why would they change my oil but not my oil filter? They are in the business aren't they? You would think they would know to change it! I went back over there after my brakes were done. I asked for a manager and of course the guy tells me there is no manager here, he went home for the day. Then I told the guy that I didn't care, I wanted a new filter, a new oil change and all my money back that I paid the day before. At first he tried to tell me they didn't have my filter in stock, I just looked at him like if he didn't fix the problem there would be an even bigger one! 20 minutes later, as I watched them do the work, I got my money back, fresh oil, new filter, and a lollipop! Apparently from reading these reviews before mine, this is a company that is in serious need of a management overhaul! read more

I purchased a voucher on a local deals website because my car was in dire need of an oil change. Although this place doesn't accept appointments, I showed up mid-day Thursday and was met with a smile. The service was quick (roughly 30 mins) and friendly, they topped off all of my fluids and even vacuumed the front seats. This shall be the official oil change spot for my hooptie. read more

My Groovy lube experience was a total bummer. From the horrible customer service received from Tom, (he claimed to be the manager) to the diagnosis charge THREE times what they initially quoted. Beware!! If you have multiple problems with your car, they will charge you to diagnose each one of them! Sneaky, sneaky. After we finally received a written estimate for repairs we called a competitor's shop only to learn Groovy had DOUBLED the cost. These guys do all the double crossing, slight of hand tricks that give mechanics a bad name. I'm happy we did some checking around before we bent over for them. read more

Still jackasses. I took my car into my VW shop last week and they had to replace my oil pan because the drain plug was totally jacked up. Who were the last one's to touch the drain plug - Groovy Lube. Thanks for costing me a couple hundred bucks, jerks. read more

Going to Groovy Lube was sad experience all around... Being a newcomer to Austin, I decided to do the "local" thing and have my Texas state inspection at Groovy Lube. I got there on a weekday at around 8am and they told me the "inspector guy" doesn't come in until 10am. I drove back at around 11:30am and asked again for a state inspection. The guys took my keys and I went into the adjoining cafe to wait. 10 minutes later (after I'd already ordered lunch and called my husband to meet me there to have his car inspected as well) they tell me that they can't inspect my car. They said it was too new... a 2005 Volvo. They said the car was too new for their computer because it hasn't been updated! Okay.... By this time, my husband had checked his car in and ordered lunch as well. They finished his inspection and we paid ($20 more than what I ended up paying at Jiffy Lube for the 2005 Volvo), but when I got to the Travis County tax office to register, they hadn't given me the right forms. We went back to Groovy Lube to get the correct form, and they acted like it was a huge favor for them to fill out the paperwork. They finished another car, checked another customer in, and finished their lunch before taking the 30 seconds required to fill out our inspection form. I'll never go back there again... their attitude isn't worth the trouble. read more

I was born and raised in Austin and I wish this is a local business I can stand behind. I printed out a Groupon and took my girlfriends car in to get an oil change today. The second I let the "mechanic" know I had a coupon for the service he started bringing up irrelevant issues with the car that in-turn made the deal unusable. I then spoke with the manager and he gave an equally ridiculous excuse to not do the work. As far as a refund he told me to "take it up with Groupon". Before leaving I was sure to call them both dicks and let them know I was on to their bullshit scam. I then drove to their south location and redeemed the deal no problem / no questions asked. As a company you offer deals to get new people in your business and hopefully through a good first impression, gain a loyal costumer. It was very obvious that these hacks wanted to weasel out of pre-paid work and I hope a hydraulic jack fails and crushes the fat fucks I dealt with today:) read more

I will never go to Groovy Lube again. The staff at check in and check out was nice but unfortunately nice can only get one so far... Drop off car on a Saturday at 1 PM for an oil change and inspection. The estimated wait is 1.5 hours. I come back at 3:30 PM and my car is getting inspected and the estimated completion time is in about 15 minutes. When I am checking out, the front desk employee notices that the oil change I asked for has not been entered in the computer and checks to see if it has been done. Nope, not done. My car will be the next one in. I wait at Tazza Fresca (great place) and 15 minutes later salesperson comes in to fetch me. The oil change is still not done because they need to know which type of oil to use (it's on the cap.. I point out..) and recommend a radiator flush which they promise will take them all of 20 minutes to complete everything. The salesperson quotes me $49.95 for the flush and a 20% discount on all services for the day as it has taken so long to get everything done. So I agree and will be back on 30 minutes. 30 minutes later.... Oil change is just finishing up. Did not use the type of oil I specified, the flush has not been started. I watch them flush my radiator and it is not pretty as they are having lots of trouble doing it (hoses are not connecting right and fluid is everywhere) and I wait another 30 minutes for everything to be done. After settling up, I notice the receipt has the radiator flush for $79.95. I ask for and do get a refund as a different price was quoted. Even after all the discounts, this was not worth it as the services were not completed properly. I really want to support a small business but this was just too much to overlook! Wanted to give zero stars... read more

Don't ever come here, and DO NOT Buy a Groupon or a coupon deal here, EVER. It's a scam, and the manager will be very rude to you about it. When you buy the coupon it's pretty much $80 for 5 free oil changes and some useless services that they "don't do anymore". You may say, hey, $16 for an oil change is not bad. Yes, except the thing freaking expires in 1 year. Meaning unless you drive 18,000 miles a year (or 60,000 miles a year if you have a newer car) this will go to waste. I bought it because an employee waived the expiration date, but now the manager won't honor it and he makes it seem like I'm being rude and "stupid" for buying it. Go anywhere but here. read more

Do I have to give them stars at all? I don't want to. I'll never go back to Groovy Lube. They charged me for work that they didn't do! I asked them to change my oil, replace a wiper blade, change a headlight and a brake light and though they charged me for all of the services they didn't actually change my headlight. Lucky for me, my boyfriend noticed this later that night. Lucky for Groovy Lube, no police noticed before my boyfriend. I went back the next day and they didn't want to give my money back so I went to O'Riley's and replaced the bulb myself. Shoulda just done it myself in the first place instead of paying someone $16 to do nothing. read more

They guys at Groovy Lube are 1) Groovy and 2) SMOOTH AS PRINCE. :-) I feel like it's places like this that Keep Austin Weird, but not so weird that you wonder if they slipped a little something weird into your oil mix. "Just the 5w20, maam." Reasons why you should go to Groovy: 1) They're local. I mean, YES the "managers special" at big box lube down the street might save you $2.50 but it just might not! These guys are the real deal. Honest and quick. They don't want to hold you up with bogus inspections or crazy upsells. ("Oh, what's that? A unicorn in my discombobulator? Please fix that!") 2) La Tazza Fresca next door. While they're lubing up your ride, you could wait in a 5x12 room *cough* cell *cough* OR you could wait and enjoy a freshly pulled espresso shot with your dirty chai. (THE DIRTIEST OF CHAIS, GUYS) If you haven't figured it out yet, I'm a fan of Groovy. (And La Tazza Fresca) and I think you should be too. Bring your laptop, they have the internets and everything that you need to escape while someone else does the dirty work. (FILTHY CHAI, Y'ALL). 3) Changing your oil is just something you have to do. You're an adult now. Don't be like "I'm saving the earth and being weird by seeing how far I can make this matchbox go without changing my oil." There is no "big oil conspiracy" -- ask any mechanical engineer. (Most Mechanical Engineers ORDER THE NASTY CHAI!) So this seems like more of an endorsement for LTF than Groovy, but in my eyes they're joined at the hip. I go to the groovy to MAINLINE CHAI... err, get to hang out at La Tazza Fresca and it makes the whole experience fun instead of a chore. read more

Wow. I wish I'd read these reviews before going to Groovy for an oil change. What a shady joint. (So shady, in fact, that I joined Yelp just to give it a bad review!) First, I showed up at the exact same time as my male companion, who was also there for an oil change. However, two other guys' cars were put in front of mine (men who arrived after me), so my car wasn't done until about 30 minutes after my friend's. He paid and left, and that's when things really started to go downhill. The mechanic who worked on my car brought me out into the garage to explain to me that I needed an engine flush, demonstrating this by holding up a gloved finger with some oil on it. Now, I'm no car expert by any means, but I don't see how that's proof that I need an engine flush. He also gave me a major guilt trip about how I waited too long to get an oil change -- which is probably true, but I'm an adult and don't really need lengthy lectures on the subject. He used this technique to guilt me into buying the engine flush, which I did more to get rid of him than anything else. About two minutes later, he called me back out and said my car was done. I looked at the floors, which he was supposed to vacuum, and they were no cleaner than when I came in. I guess he saw me looking at this because he said, "Yeah, I vacuumed the best I could." Nice. The next thing I noticed was that the plastic bag I keep on the floor for receipts and paper trash was dumped all over my passenger seat. And the final cherry on top was that the dude reset both my trip odometers, which baffles me. I use one of them to keep track of how many miles I go between fill-ups, so that's kind of a pain. And, obviously, me buying into his B.S. about the engine flush was my own fault, but I've since read that dealerships say you should never get one because it can cause much more extensive damage to your engine. So, there's $40 down the drain. Basically, I'm never going back here again, and my search for a nice, reliable oil-changing joint continues. read more

My inspection went fine. They called me to let me know that my car was ready. I was having a coffee at the nearby café, so I waited 10 minutes. I paid, and as I was walking to my car, I noticed a guy rubbing my windshield which looked like it had tiny bits of paper on it. He smiled and told me that he had been told to fix the chips in the windshield of a "Honda" with "USAA insurance," and that he had mistaken my car for another one. I asked him whether he worked for Groovy Lube, and he said "yes." When I spoke to the manager, he told me that this guy was a subcontractor, and that I should speak to them! What I learned, then, was that my car is not safe on their lot. Furthermore, upon looking at the receipt, it indicated an oil change, oil filter change, etc. were performed -- I don't believe that this is the case, and I certainly didn't ask for these to be done. These people don't have their act together and they have little control over shady third-party contractors that they allow to work on cars in their possession. Stay away. read more

Oil change for 20 bucks w/ tax in 7 minutes. That is the American Dream. read more

Awesome quick service! Easily accessible and friendly service. Unexpected perks of seats being vacuumed! Great!

If I am allowed to give a zero star I would not hesitate to do so. I bought a groupon which included a "full service + oil change". 5 minutes after I dropped my vehicle to the shop, it was done. You can imagine what a full service that was like. So i had to confront with them about the details on my groupon and made them to drive my car back to redo everything that was one the groupon. Very disappointed with the service. Will never go back again. read more

I went to Groovy Lube for an auto inspection recently, and they found a "problem" that strangely had not been considered a problem by two other inspection places that I've been to in the last three years. Maybe Groovy Lube is just thorough in their inspections. Then the Groovy Lube tech gave me a coupon for 20% off the "necessary" work if I took my car to one of their other shops to have the work done. Is Groovy Lube drumming up business for its other locations by unnecessarily failing vehicles? That's certainly how it felt to me. I also bought (and had installed) a battery here in 2007; their install was not satisfactory and I had to take it back later for follow up work. read more

This place used to be great, but it has gotten shady. Several years ago, I was happy to go there because they were nice and, unlike nearby Jiffy Lube, never tried to sell you "flushes" and filters when you came in for an oil change. I went there today with my Groupon, and the guy working seemed untrustworthy and gave me the creeps. He succeeded in selling me an air filter and a $90 power steering flush. I had refused both last time and caved this time. After some research, I feel duped. Lesson learned: Groovy Lube is not so Groovy anymore. read more

After coming in for an oil change, I noticed my oil light coming on. I had to repeatedly refill my oil as my engine was being robbed of oil. I noticed the oil leak was coming from the oil filter area. Upon further inspection, I found the mechanic from groovy lube had haphazardly installed the new oil filter. It was just barely hanging on and leaking oil everywhere. I will never bring any vehicle back to Groovy Lube again and I suggest you don't either. read more

They give "local" a bad name. I don't know if its because I'm a girl or not, but both times I went here they pressured me to buy new filters that I know I didn't need. read more

I'm a big advocate of supporting local businesses and have been to Groovy Lube several times, each time hoping that the good of supporting a local business would outweigh the bad service and long wait. Unfortunately, I had to buckle to big business as it seems that Groovy Lube doesn't really care too much about keeping its customers. When I went to Guadalupe location with my friend, they screwed up our stickers on our cars and switched them. So the next 3,000 mile reminder was incorrect on both of our cars. It's slow, the deals ain't that great, service can be friendly and helpful, but overall not worth the wait (it can get backed out onto the street regardless of how early you go on a weekend). I ran down to Groovy Lube on N. Lamar and they had a crazy wait too (all on Sat. morning). I was forced to go to a chain, Precision Oil, down the road on N. Lamar near Dan's Hamburgers. The price was the same, very prompt, courteous, and you get your 5th oil change for free with them. I sauntered over to Dan's Hamburgers (cash only), had myself a lovely Migas breakfast with coffee in ceramic mug, read the paper, then they called me when my car was done. Relaxing, quick, friendly, and they did not screw anything up. read more