Daniel provided excellent service for my dishwasher repair. He responded quickly to my call and was…read moreable to schedule a same-day appointment. He arrived exactly when promised and immediately got to work diagnosing the issue. He quickly identified the problem with my dishwasher and repaired it efficiently. The quoted price was reasonable, and the final invoice matched the estimate with no surprises. I would absolutely recommend Daniel for any appliance repair needs and will be contacting him first for any future issues.RetryClaude can make mistakes. Please double-check responses.

We called to get help with our oven because it was not heating properly. I initially messaged…read morethrough Yelp, and it was very easy and clear to set up an appointment. Daniel let me know when he was 30 minutes away. He was very efficient and friendly. He was able to identify the issue and fix it right away. I appreciated the time he took to show me what was going on and explained what he was going to do. The repair was reasonably priced and way cheaper than buying a new oven!! I will definitely be using this company again and will recommend it to my neighbors.

We are just starting to explore renovating our kitchen and came here to check out some range ovens…read moreand refrigerators. We researched and they have one of the largest selections for you to see in person in the area. We were greeted right away as we came in and when we said what we were looking for they walked us to where we should look and said they would have one of the specialists for that come meet us.... And drumroll... they actually did. The gentlemen was a really nice guy and took time to answer all our questions and walk us through a lot of what we were looking at. I can see us coming back here as we move along in the process.

Bought a new Samsung refrigerator. It was open box and I didn't see any damage or majors signs when…read morepurchasing. I got it home and it doesn't work properly at all. The freezer does not get cold at all and the refrigerator portion doesn't get cold enough. I paid for the warranty, so we will see how that goes.

I don't write reviews lightly, but Oceanside Appliance earned this one…read more Our refrigerator had been down for five days. After waiting those five days, I learned that the first company I contacted still could not provide an appointment for another two weeks. That may work for some situations, but not for a refrigerator that was already down. I also contacted a couple of other repair companies and found myself spending far too much time dealing with automated systems without ever reaching a real person. By comparison, Oceanside Appliance was refreshingly easy to contact. Whether through their website, email, or phone, I was able to quickly get information to someone who listened and responded. At 4:30 PM, I contacted Oceanside Appliance and provided the model number, serial number, and a detailed description of what the refrigerator was doing and not doing. Hector took the time to review the information and make sure Wade had everything he needed before the appointment. Based on the symptoms, they were already thinking ahead about possible causes and the parts that might be needed. The next day at 3 PM, Wade texted that he was on the way and arrived exactly as promised. From the moment he arrived, it was obvious I was dealing with someone who knew what he was doing. He listened, confirmed the symptoms, quickly diagnosed the issue, and, most importantly, came prepared. Because he had reviewed the information beforehand, he had already brought the parts he believed would most likely be needed. Fortunately, he had the correct parts in his truck. There was no need to order parts, no return visit, and no additional delays. In less than an hour, the repair was completed and the refrigerator was back in service. What impressed me most about Wade was his professionalism, efficiency, and respect for the customer's time. He wasn't interested in wasting time or creating another appointment. He came prepared, solved the problem, and got the refrigerator running properly again. The price was fair, and I was more than happy to pay it considering the level of service, preparation, and quick resolution. Before leaving, Wade gave me his card and told me to call if there were any issues the next morning and they would come right back out. Fortunately, there was no need. The next morning the refrigerator was holding a steady 34°F instead of the 49°F it had been struggling to maintain during the previous five days. What really impressed me was what happened afterward. As I was preparing this review, I received a follow-up message from Mike checking to make sure everything was still working properly and asking if there were any issues or anything else they could help with. That kind of follow-up service is becoming increasingly rare and speaks volumes about how they treat their customers after the job is done. Thank you to Hector for making sure Wade had the information he needed before the appointment, a special thank you to Wade for the kind of service customers hope for but rarely receive anymore, and to Mike for following up afterward to ensure everything was still operating as it should. In a world where good customer service seems harder and harder to find, Oceanside Appliance reminded me what it looks like when a company communicates well, prepares properly, shows up when promised, follows through, and gets the job done right the first time. Highly recommended.

1 star. Bait-and-switch pricing, and an owner who hangs up on you…read more I requested a quote. Mark quoted a flat $80 inspection fee, then followed up with a separate message advertising $30 off. Nowhere did that message say the discount was conditional. So I booked expecting $50. The tech showed up -- genuinely professional, no complaints about him at all -- and then told me the $30 off only applies if I go ahead with the repair. That is not what I was told. I paid the full $80 because I wasn't going to argue with the guy doing the work. I messaged them on Yelp to say the wording is misleading and should be fixed. What I got back was a phone call from the owner telling me *I* failed to read and understand his messages. When I pushed back, he hung up on me. And here's the part that stings: I'd seen another reviewer complain about the exact same thing before I booked. I dismissed it. That was my mistake. It's a pattern, not a one-off. If your promo needs a phone call and a lecture to explain, the promo is the problem -- not the customer. Take your money somewhere the price is the price.

Igor was on time, and polite while fixing our washing machine, answering all of our random…read morequestions along the way. If you go ahead with their quoted work, they apply the $75 consult fee to the whole job, which is nice!

Edit to my original review: the company made it right but it took a week and many phone calls/texts…read moreto finally make it happen. I think we may have had a flukey experience since this company came recommended by a friend and they had a great experience. Igor was great (he is the senior technician that finally came out after many complaints and frustration). Maybe request him from the get-go to have a better overall experience. I wish I could give 0 stars. Avoid this company at all costs. This was one of the most frustrating experiences I have had trying to get my washing machine fixed. Our washer wasn't draining so we called Steve's appliance repair and they sent out a technician next day. He said needed to order a part and would come back when it arrived. 2 days later he came out and "fixed" the machine, but the first time we used it, it was still having the exact same issue. I called them 4 times over the course of the next 2 days to see when they could come out again and each time they said they would call me back... never did. I finally karen'ed them on the phone and they agreed to send someone next day. Well guess what, it's next day and they just called to say the technician is sick and they are not sure when he will be able to come out. They are offering no solution, and when I requested that they just close my file so I can use another service, they said no. We have now had a broken washer for a week and after many phone calls and texts, I am beyond frustrated and will never use this company again.

Had a problem with my dryer, and Michel arrived within the hour! Turned out to be as easy fix, and…read morehe even fixed a problem with my washer that I didn't know I had! Great guy, easy to work with, great sense of humor. Try him, you won't be disappointed

Michel's honest advice resulted in no need for anyone to be sent out at all. I know who I'll pick…read morethe day I do. You can count on honesty and peace of mind.

Geek squad guys were incredible. Came in for a backup camera and a head unit installation and they…read moredid it in no time and were super helpful explaining the process. Very fair prices as well compared to other stores. Would definitely come here again if I needed some electronic work on my truck!!

I rarely leave negative reviews, but this experience was so frustrating that I feel compelled to…read moreshare it. I purchased a brand-new iPhone from Best Buy that turned out to be defective. I attempted to return it immediately, but after waiting approximately 1.5 hours, I was told the system was down and to come back another day. On my next visit, after another lengthy wait, I was told to drive to AT&T to have the phone unlocked. AT&T informed me they could not help because the device was sold and controlled by Best Buy. I then returned to Best Buy and was told to wait 48 hours and try again. Over the course of multiple visits, my family spent well over 10 hours trying to resolve what should have been a straightforward exchange for a defective phone. The final visit alone took approximately 5 hours to complete the return, replacement, and data transfer. What is most disappointing is not that the phone was defective--manufacturing defects happen. The issue is the repeated misinformation, multiple trips, excessive wait times, and lack of ownership in resolving the problem. My wife and I have two young children, and the amount of time required to fix a problem we did not create was unreasonable. I have attempted to raise these concerns directly but have not received a meaningful response. I'm posting this review in hopes that someone from Best Buy management or customer relations will review this situation and explain how this level of customer service is acceptable.

I always buy my appliances from Yingst. They are a family run business with good values and…read moreawesome customer service. The delivery team is also amazing. Love the competitive pricing too.

I recently bought a Speed Queen Washer from Yingst. They are an outstanding business to work with…read more-- professional, honest and efficient. The sales process, delivery and installation all went smoothly. The delivery team was knowledgeable and easy to chat with. They even gave me time to clean the area under the old machine without rushing me. I really appreciated that courtesy. Later, the owner followed up with an email to make sure everything went well, which it absolutely did. I highly recommend this business for its integrity, honesty and efficiency. They made the entire experience exceptional.

Axis repaired a broken control knob on our Bertazzoni range. Diagnostics was about 15 minutes and…read more$90. We were told repair would be $330 and that included the diagnostics. However, they ended up charging $330 in addition to the $90 even though the repair was well under an hour. I had no problem with the technician who was on time and efficient and fixed the problem. I do however have a problem with the billing and the customer service in poor communication and not refunding the original money. I don't plan on using them again for this reason.

Dmitry K fix my refrigerator. He replaced the water valve and the ice. And also he removed the ice…read morefrom the freezer..

Quick service- and good value. I've used them multiple times and referred to my neighbors!…read more Thank you!!

They always explain everything to me and give fair advice on whether a repair is justified or…read morewhether I should just replace the appliance.