My new go to spot for dry cleaning. Cynthia is amazing so sweet and kind and helped me get a dress…read moreready to wear for my sister graduation.Very excited to wear it had tons of spots and she got them all.10/10 would definitely recommend. Reasonable pricing as well.

Amazing service quick and convenient. The quality of work is amazing for the price. Highly…read morerecommended

So far, so good! The cleaning crew just came to my home for the second time and they do a great…read morejob. I have them come monthly, the price is very reasonable, crew is friendly, and I have been happy with the result both times. (It's to the point where my husband and I are excited for them to come because we love the feeling of the clean house.) Our bathroom has a glass door shower and we have trouble with the water stains. After they came, the glass stains were all gone. They even cleaned the inside of our microwave! I also liked that they set expectations with me over the phone. I would definitely recommend New City if you are looking for cleaners for your home!

NEW CITY CLEANING SERVICES is the "crème de la crème" of house cleaning…read more However, when I logged on to YELP this morning, I discovered similar-sounding names of businesses that have nothing to do with House Cleaning. They have terrible reviews, but they CLEAN CLOTHES, not HOUSES!!! Now back to my review. We have been blessed with "Samantha" at New City Cleaning Services. If there is a more talented person in this line of work, we haven't met them. The lady is fantastic. What she does with Toilet Stains is pure Magic. I tried unsuccessfully for years to do what Samantha did in minutes. With all of the businesses in this line of work, it was pure LUCK that I discovered Jaston, the Customer Service Oriented owner of New City Cleaning Services, and Samantha. If you are in the market for a Housekeeper, I highly recommend New City Cleaning Services, and Samantha in particular. Enjoy!!!

I really enjoyed working with this company because I was very certain that Carpet & Upholstery…read moreCleaning was a great company from the beginning when they told me that I was able to get cleaning done the same day I called. When they arrived, they wasted no time and got right to work and by the time they were finished, my carpet was very clean I must say.

Excellent service and very detailed!! Had my house deep cleaned last minute before a family…read moregathering, and couldn't be more pleased. The availability and price for cleaning made the entire process stress free. They literally showed up and took care of everything! I highly recommend and will be using on a more regular basis :)

Jose and his staff always do a fantastic job when cleaning our facility. Jose does a great job…read morecommunicating with us to make sure our needs are met. He shows up every couple of clean jobs to make sure the quality is consistent and to make sure that we are satisfied with the service. Fair prices, great communication, consistent quality.

Look no farther. If you're looking for the BEST SERVICE at an EXTREMELY GREAT PRICE, it's…read moreMaricela's house cleaning. This team is by far the best choice, and I have used multiple cleaning services over the years, it does not get better than this. Maricela and her team are absolutely amazing. Really quick on communications and responses, showed up early, and at a much better value than others in the area. They showed up fully equipped and asked a few questions and got to work immediately. The house is sparkling clean in a way that I haven't seen in a long time. There were sections and piles of clothes I was tearing my hair out over that they went and took care of without my needing to ask! I can't tell you how much I appreciate them and how happy I am with their work. Extremely respectful to anything and everything they touched, everything is shining squeaky clean and smells fantastic, and best part? My cat loves them. Animals know something we humans don't and my cat was a happy camper. I cannot recommend this team and company enough. I almost don't want to write a review so I can keep them exclusive, but they're so great I have to share. Book them! You won't regret it! Also, I sent requests and inquiries through Yelp's project function. Other people were either more expensive, or flakey. I literally had another company (very well reviewed too) tell me they had booked me for Monday morning at 9am, just for them to forget about me. Not these guys, Maricela's team was very easy to communicate with and quick on the response for calls and texts. Truly unbelievable and what a great experience. Thank you so much Maricela's and team! Edit: after reading the 1 star reviews, just gonna put this out there: There are some spiteful and angry people out there. If people buy fake reviews, it certainly isn't this team. Probably some of the "higher rated" guys that are sound salesy and "closers" on the phone. I thought that guy was going to be solid, nope. I'm not a fake review. Here's my happy cat to prove it.

It's really disappointing that I feel the need to write this. I had high hopes due to their amazing…read morereviews, but I really should've listened to the one bad review they have since my experience is similar. I called on a Friday to inquire about cleaning services then confirmed over text a Monday at 3pm appointment. She texts me Monday morning saying that her other client before me requested additional services, so she asked if I wanted her to come at 10am the next day. I was already annoyed because I took Monday off work to clean and organize. I replied asking if she could come after her first appointment. No reply. I followed up 2.5 hours later. She replied she was busy. I sent a follow up text almost four hours later. She said she could come around 1pm on Tuesday (next day). At 11:30am on Tuesday, I text to confirm. She says she's at a meeting at her son's school, but yes. At 1:37pm, I ask if she's coming soon. She says she's waiting on her son's teacher for the meeting. I say I understand, but it would be great if she could keep me updated with timing. She did not reply. I check in at 3:40pm. No response again. I call at 4:01pm. She does not pick up. I end up cancelling the appointment even though I doubt she was ever planning to come. Unless there's an explanation, it seems like she lied. She said she was at the meeting at 11:30am then says she's waiting for the meeting with the teacher at 1:54pm. As you can see in the texts I uploaded, she fails to communicate and update me in a timely manner.. or at all really. This experience was absolutely unacceptable and unprofessional. I would've happily paid more to another company from the start to guarantee the service I requested. EDIT: Maricela's daughter and husband called to make things right, which I appreciate, but I decided to book another house cleaner. Also, 6 reviews were posted after I posted my review lol. Within the past 3 hours. Clearly they're faking reviews because some of the posters have only ever posted once. They're trying to drown my review. And as to Maricela's response, you should've communicated to me that you weren't able to come, which you did not today. Proof in the screenshots. I am empathetic to your situation, but don't say you can do something you can't.

First thing first they are not punctual no attention to detail and careless with your things and do…read morenot put them back where they belong and then things were still dirty and I'm going to put the pictures up as well. How is it that after they mop it is still Dirty, and my shoes were making noise because it was sticky not worth it will not use them again

If I could provide a negative rating I would. We are moving and wanted our empty new house cleaned…read morebefore we brought in our furniture. We called for a quote and they said $150 per hour for 4 maids, and there was a 2 hour minimum. When they found out it was a vacant house, they said $175.00. Upon arrival, they told my husband, "Oh, you want us to clean the refrigerator and the stove... That's more money." In an empty house, of course we want you to clean the refrigerator and the stove! The windows, the blinds, the mirrors, the bathroom. They didn't even have to vacuum or clean the floor because our carpet cleaners were coming the next day. My husband said, we are paying you for 2 hours and there are four of you, let's see what we accomplish, and if we need more time, we can add it. They said they were finished in under two hours, but he had to talk them through everything they needed to clean. Upon arrival, there was no attention given to this job. There are fingerprints left on windows, dust left on vents, they couldn't put the refrigerator back together, and I went to open a drawer and it was sticky. And we are out $350! Find another service! This service is overpriced, underwhelming and has a bad attitude.

I would NEVER recommend this STUPID so call business to ANYONE !!!…read moreI don't know how she stays in business. Very poor business practices. VERY POOR . They don't deserve half a star !!!!

Very good work! They did everything that was asked. Very quick response time. My bathrooms and…read morekitchen look great. They also have are very nice and friendly. Great customer service. I will use their services again!

Deceptive name. Too expensive. Dry cleaning often comes out looking wrinkled & crumbled! Poor…read morepressing

Went here for 17 years. The original owners are gone now. A couple of years before Covid they sold…read moreit to someone else. They were okay. Post Covid saw another ownership change and increased prices. New owners are nice, but my complaint is that they wear such strong cologne that our clothes now come home reeking for days. We air them out, but then our house ends up smelling, too. I asked about fragrance-free services, thinking maybe it was the laundry detergent. Woman at the front seemed like she didn't understand, but said yes. Gave them another try. Clothes still reek, which is what led me to believe it must be cologne/perfume they wear on their person that's smelling up the clothes. After 17 years we're sadly on the lookout for a new place. :/