The Habit is always a great choice! You get exactly what you order, and the food is consistently good. I especially love ordering through the app because everything is ready right when you arrive, making it super easy to grab your food and skip the line. Quick, convenient, and reliable every time! read more

i've had pretty decent experiences at other locations but I don't really go to this one. I ordered in store at 2:15. My pick up time was at 2:25 but didn't end up getting it until 2:45. The employees were having a dispute about which orders were for to go and which orders had already been sent out. I didn't check my order cause I didn't mean to stay for that long, but they ended up putting cheese on the half santa barb charburger when I asked for none because I'm lactose intolerant. other than that, it was pretty clean inside, food was decent as well. read more

Habit Burger & Grill - $10 Santa Barbara Char, Tempura green been, 5 piece chicken - Burgers Near Me - Granite Bay, California

My review is for the Habit in Granite Bay - on the corner of Sierra College and Douglas. My family is a fan of Habit in general and we usually go to a different one nearby. Today I ordered lunch online at this Habit. I will not come to this one again. The restaurant is in the shopping center with Nugget and there is a parking lot. The parking gets tight at lunchtime! Easy to find, and easy access. I did online ordering which was easy - and fast. You can choose every single customization for your burger and sides. I got a burger and onion rings. Only two things. They took some time to be ready - about 14 minutes. I figured they must be busy - but no. I was the only customer inside at lunch time. Both of my items were not good and I ended up throwing my lunch away. I got it to go of course, so I didn't know it was bad until I was far away already. My burger had onions (I requested no onions) and it had mayonnaise (I requested no mayonnaise). My burger had no tomatoes (I requested tomatoes).... The onions were slimy and plentiful so I was not able to just pick them off. the onion rings were burnt and soaking wet with oil. Inedible really. Hard to mess up two items when there are no other customers. The employee who helped me was friendly. The store appeared clean. But what matters is that your food is correct! read more

I decided to give Habit Burger another chance after my last experience. Previously, I had to run inside to get my "drive-up" order because it was never brought out. This time, I waited over 20 minutes, but unlike last time, I had two young kids in the car and couldn't simply run inside. I tried calling the restaurant, only to discover there isn't a direct phone number. Instead, I was connected to an offsite customer service representative who told me to submit an online complaint and wait 1-3 business days for a response. While I could tell he was just following company policy, that wasn't going to resolve my immediate issue of receiving my order. Eventually, with my kids growing increasingly restless, I gave up and ran inside to pick up the order myself. When I got home, I realized half of our order was missing. Once again, I contacted customer service and received the exact same response: submit an online form and wait 1-3 business days. At no point was there a practical way to resolve the issue in real time. Mistakes happen, but poor customer service is much harder to overlook. If you're looking for mediocre fast food paired with frustrating customer service, Habit Burger fits the bill. Otherwise, I'd recommend spending your money somewhere that values its customers' time. read more

The employees at this location are always so nice and polite. There was a small issue with my order, it wasn't a big deal, but they treated it as a big deal and made sure to not only correct my order but also give me a coupon for a free burger in the future. It's that above and beyond customer service that I really appreciate. read more

Food quality has gone way down. Burgers not hot, bun stale Fries half the size as previously Disappointed to come back to CA and have this. read more

My husband and I come here once a week. The service was good but not today. When we came in I was the 4th person standing in line. They have computer to order but I don't like using as I want to interact with Human. There's 3 ladies cooking, preparing but there only 1 expediting/cashier. She will take one order at a time then bag orders taking as long as she needs to. By the time it came my turn it was 20 minutes later. I can understand she is trying to do her job but it was not excuse. The way it looks this place is not capable of rush hour or rush of mass customer. What bugs me the lady cashier don't have even smile on her face, just cold stare nor did say anything about the long delay. To make matter worse by the time we got our order my burger is cold to touch and my husband's bbq chicken on his salad is cold to touch. On my first review the manager or someone responded and said will sent a dm. Well, she/he did but the message told me if I have any concern contact them to such and such. What a lazy response. read more

See all

Online order process is quick and easy. The workers there are hard at work and make sure the food is hot for pick up

They switched over to an ALL ONLY Spanish-speaking staff. Absolutely no English. Each and every time they have gotten my order incorrect. Stuff like yes onions or no onions. Nothing special they can't read. They can't understand at each time. They have to make the order over. It's getting out of line. This is not the first time. I've already complained to Corporate #. I think what's best for them to just shut this place down read more

Food was great easy ordering on the kiosk no wait time to order and food came out in a timely manner Very clean as well ! I would definitely be coming back read more

We came back after receiving chartickets to give it another chance and they seem to really have turned it around. Brandon in particular was a very helpful, efficient, and friendly. The wait was much faster and the food was great! It was just as busy as last time but they've either hired new or better people, because there's a noticeable difference. There were fewer employees present this time too. Hope they stay this good! read more

Habit Burger & Grill - Our order - Burgers Near Me - Granite Bay, California

When we are in Granite Bay, the Habit Burger grill is not our go to, but we both wanted a burger, and decided to hit up The Habit. We both have independently been to the habit previously, and we've both had decent meals. The experience that we had together was not only less than favorable, it was just a food nightmare. We placed the order at the counter, and tried to find a clean table to sit at. The restaurant wasn't super busy, but the tables were super dirty. Once we found a smaller table, we waited for our number to be called. I'm not a shake person, but we decided to try their banana shake because it was reminiscent of banana pudding, and the pictures made it look pretty tasty. The shake was ready for us before anything else, and the food followed fairly quickly there after. The shake initially was tasty but quickly it became evident that there was something wrong with it. It definitely was not thick like a shake, but thinner and more watery as if it had literally been watered it down. When I went to the counter and asked about it, I was told that's just how it is. I was kind of flabbergasted that that was the response, and then irritated because the shakes run around six dollars apiece. We both ordered the fried green beans. ( these aren't a shareable for me) These are my favorite menu item, and always a must for me when dining at the habit. The green beans were cold, and tasted like they've been made earlier and had just been sitting there waiting for someone to order them. The burgers... I feel like a burger place if they do anything well, it should be their main staple. I'm trying to figure out how to articulate just how horrible these burgers were. The barbecue bacon char is a main menu, staple, and this was such a huge disappointment. The patty itself was so overcooked that the meat was just hard to even shoe. The bacon was cold, and clearly had been cooked earlier in the day, not cooked for the burger, and then just thrown on the sandwich. The cheese thankfully, was somewhat melted, but the bun itself was burnt on the inside of the bun, and the added onions were also cold. I'm perplexed to how a burger patty can be so overcooked and everything else cold, and then put together and given to a customer. This was the case with both burgers. We both tried eating our burgers, and they were just as unsavory as anticipated. I don't know that I've ever paid for a meal and left it on the table and walked out of the restaurant. Once again, I went to the counter, and took the food with me to show them what was wrong with the entire order, and I was told that's how they prepare their burgers. Again, I've been a long time customer, and I know better, and the fact that they were unwilling to take care of the problem And pretty much did nothing about it, means to me that Customer Service and food quality doesn't matter. I can say that we won't be going back to this location. Disappointing food. Disappointing customer service, and combined with dirty tables just isn't worth the money or push. read more

See all

We were in the area picking up Ding Tea and happened to walk by the outdoor dining area. Lots of customers were eating outside, since the weather was so mild and pleasant. I said to my husband, "Did you see the guy's onion rings?" since my husband loves onion rings. He said he did. So after picking up our drinks, we spur-of-the-moment decided to dine inside since there were booths open. At first we were going to use the automated kiosk by the front door to place our orders (since there were customers at the register), but there didn't seem to be a way to change french fries in a combo to onion rings. We ended up going up to the counter to order instead. Husband got a charburger with onions rings, I got the teriyaki burger with fries. Drinks were self-serve. We loved the strawberry limeade. Onion rings were amazing (I usually am not too crazy about onion rings but when I bit into one, I was impressed). Fries were good. Burgers were good. They also have ranch dressing upon request. We had a great experience. Even commented that their charburger costs less than a Big Mac at McDonalds nowadays. Would definitely recomend! read more

Habit Burger & Grill - Charburger, teriyaki burger, onion rings and fries - Burgers Near Me - Granite Bay, California

Wow who ever owns this Habit it a real jerk. The place is so under staffed. Food takes forever still is not hot and the poor workers are beyond stressed. Soda fountain is out of flavor tables are a mess floors are a mess. Don't be an asshole staff your business appropriately. read more

Tables and floors very dirty, staff should clean tables and sweep the floors especially under tables. This would prevent an accident from happening especially when fries and water are on the floor. read more

The staff here is incredibly rude, especially the manager. I got food here the other day and my friend got chick fil a from across the parking lot. We sat outside to eat and the manager came out and told us my friend was not allowed to eat with me unless she purchased something from their restaurant. read more

The Habit used to be a favorite spot of ours but with the recent visit unfortunately it will be our last. The employee that took our order was friendly and the place was clean but the food was not worth the money paid. I always ordered the chicken sandwich on sourdough. Now it's on a bun and so sloppy....unappetizing. The fries so small now and no more $1 ice cream cones. Too bad. I can get a better chicken sandwich at Chilis for less money and equal time. Instead of remodeling all of their restaurants they should have just not changed their food. read more

Their app is not very user friendly. I do not like that you cannot complain about your food through the app. You have to call and then they tell you to come back in and they will fix it. I do not have time to come back in, I wasted practically my entire break waiting for my food to be ready and driving back to work. The wraps are garbage, they use the same shredded lettuce and they heat the whole wrap up on the grill to get the tortilla crispy but it leaves the lettuce limp and soggy. I took 1 bite and literally spit it out, gross. No one wants soggy lettuce on a chicken ceasar salad wrap. Also ordered the new salted carmel milkshake and it just looked like a vanilla shake, nothing like the picture and tasted like condensed milk. Have tried this location several times as it is close to my work but will not be going back unless I am planning to eat inside to get issues address right away. BOO! read more

I've been at this place before but didn't had same taste experience as today , my sandwiches were so juicy and crunchy and the bright flavor occupied my mouth to the moon and back, very tasty yummy just delicious , place is ok, service is normal . Enough space for family dine in . read more

Habit Burger & Grill - Burgers Near Me - Granite Bay, California

They have this system during lunch where they stage multiple orders of fries on a tray while they are working all the phone orders. Several in house customers were all waiting around forever for their meals. When my order finally arrived, my fries were cold! So your fries are not fresh. Rather they are under cooked and cold. Very disappointing. read more

The green beans are amazing love them with Ranch. The service it's very good and friendly and the restaurant is clean

Don't order for curbside they take there sweet time getting it to you your food will be soggy by the time they come out

Great food. Would recommend coming here. Parking is a little cumbersome if you come during peak eating time.

Whenever I'm at work and am craving a burger, this is where I go for lunch. The food is amazing but the parking lot SUCKS. Since I only have so little time on my lunch break, I order about two hours ahead of when I plan to pick it up. Finding parking is insane though. Way too many busy businesses for one corner. Today when I picked up, I got back to the office and realized the ranch I asked for wasn't included, and they only gave me one napkin... It wasn't super busy when I picked up my food. The portabella char and onion rings are still my favorites! read more

Over 30 minutes to get a burger and came during a non peak time... insane. Not sure if they are just understaffed or what, but they need help. Food tasted decent hence the stars read more

This is the worst run habit we have ever been too. No one knows what they're doing. They're 30 min behind on orders now. Every time we've come there's a new crew. Finally after 45 minutes the "dine in" food comes packaged to go and cold. Avoid this location until they can get it together. read more

We went here today and that would be the last time for us. We don't expect good service when dining out but it was a bad experience here. The cashier seemed annoyed when she took our order. Gave us a pager that wouldn't stop buzzing, brought it back and told her about it, she took the pager back without a word said. My son's Oreo milkshake had no whipped cream, did not look like what's on the menu. read more

I got the Char burger with cheese. It was deliciou. Meat was cooked well. Service was fast and place was clean. Good location. read more

Habit Burger & Grill - Charburger with Cheese - Burgers Near Me - Granite Bay, California

I've had Habit Burger in East and West coast locations and am becoming a fan. The Char Burger and shakes are good.

If this is the one where the old Walmart used to be on Douglas The employees are sweet and nice, but the service was terrible. The gentleman that was making the hamburgers and fries he needs to wear Hair net he was. nice working hard, but his hair was way up there and it's like dreadlocks really needs to wear a hair net a plastic one that won't get in the food if his hair can get into food, but the employees were nice. They were working very hard. Just wait there was nobody in there but two people and we waited probably 45 minutes to get our food. They need more help and I think we should get a free meal only because we waited so long the french fries were excellent. My sandwich was fallen apart. It was so soggy the bread. It wasn't even toasted right but the lady was very sweet and kind but they need more help but like I said, it was like quite a long time before we got our food, but they tried but still have a happy Thanksgiving habit burgers read more

Very delicious, everyone was nice. enjoyed my time here with my wife cassandra. I can't wait to come back.

Came in on a Tuesday about 2:20 PM. Ordered a char burger with cheese and bacon, and onion rings. The burger was decent, the onion rings are fantastic. Not very busy so I took the chance to download the app, and by the time I finished setting up my account, my food was ready to go. read more

Habit Burger & Grill - Front - Burgers Near Me - Granite Bay, California

The new chicken club was delicious. I could not recommend the sandwich enough. The sandwich has a toasted buttery bun with smashed avacado, bacon lettuce and a juice piece of chicken. I know it's not the classic char burger but that sandwich was fantastic. The customer service was also really was really great, friendly staff and the wait times were reasonable after the wage hike. read more

See all

Craving a burger, who doesn't? Didn't want to wait in the In and Out line, so, Habit! Used to be to go to burger in Granite Bay, this order was correct but stacking three burgers on top of each other in a small bag is a no-no. Top burger was great, bottom burger was flat. Not what I remember quality wise. :( read more

I honestly would give negative stars, this is the worst service i've ever had in my life. Took 45 minutes to get my food and there was only us and one or two others there. They some how lost my order. once they corrected my order the lady proceeded to grab my order and food right after handling trash without washing her hands. I would never come back to this place again. read more

Food is good. Restaurant was dirty, seat in the booth had all the vinyl worn off. Ice machine broken with zero attempt to compensate.

Jakob is an absolute doll. I came in on a busy night for two ice cream cones and he was working the register. He was so pleasant and so sweet and giving phenomenal customer service. He truly set the tone for the store and created such a great atmosphere. He's a gem. Please tell him he made our night. read more

They mess up up my order and the customer service is not good. I asked for onion ring and they gave us green beans.

El Sombrero next door is a better choice, skip this place. Zero employee engagement, dirty tables, and 1 of the 2 employees in the entire place has been texting the whole time. Hard pass. read more

Habit burger and grill has great hamburgers, but the best thing on the menu are the tempura fried green beans. They are my most favorite. I love them playing with a little bit of salt but for variety I like to use the dipping sauces, especially mayonnaise and ketchup and ranch dressing. read more