Your crew led by AXEL.... I have only compliments for how…read morehard the crew worked for 3 days in the cold until they solved the problems with my existing plumbing The guys worked very well together and they were always pleasant and stayed with it to make it right! I admire your technology and the people training they have!! Thank you Ps MIKE IS THE KING

I contacted 4 plumbers online about a sewer line replacement, the ONLY one to respond was Caitco…read more I set up an inspection and within two weeks of initial contact the job is done. They were great at every step of the process and their crew was golden. they were on time, polite, easy to deal with, and came in at their estimate, which was from talking to other people in my neighborhood, completely competitive. I will not hesitate to call them for my plumbing needs in the future.

They've helped me out on two separate emergency needs when I struggled to find anyone else that…read morecould come help in a timely manner. I've utilized both their plumbing and AC repair services and they were both excellent. Dependable and timely service is why they will be on the top of my list of companies to call when I need help with AC and plumbing needs. I'm going to try their electrical services soon as well.

Three strikes...you are out…read more Earlier this year, TLC came out to reinstall 3 sinks after countertop installations in my kitchen and two baths. They quoted me approximately $165/hr. for labor on the phone. On the day of the work, two men showed up and said that since there were two of them it would now be $100 more per hour than originally quoted. The good news, they said, was that they would be done twice as fast. I didn't have much of a choice since I had no working sinks. It ended up taking them over 4 hours to complete the work, with one man just standing around watching the other. Naturally, I was outraged with both the last-minute change, the amount of time the job took, and the bill of $1200. To their credit, TLC did refund $300+. Around the same time, I had TLC come out to replace an electrical outlet in my kitchen. While looking in the electrical box, Robert told me that my box was out of code. My breakers were 25 years old and they should be replaced every 25 years. Foolishly, worrying about safety and fire potential, I agreed to have TLC update and upgrade my box to the tune of $4500. I did this without first doing my own due diligence. After the work was done, Robert and the electrician who actually performed the job apologized to me because they saw a broken panel in the box. Robert had not seen it prior to performing the upgrade. I was told this after the work was already completed without the panel being replaced. To fix that problem, it would require a lot of additional work to satisfy code requirements. The additional work was originally quoted at $9000, but eventually Robert came down to $7000. Go figure. Feeling that I had been misled by TLC, I asked Robert a couple of times for a written estimate that included the reason for and the scope of the additional work. Since, I had already paid $4500 + tax for a job that apparently now did not satisfy code requirements, I wanted to understand what and exactly where the damaged panel was located. It was not readily apparent to the naked eye. I was not about to authorize any more work without fully researching and understanding its necessity, and without consulting professional sources as to its veracity. What I eventually received from Robert was a text message with a brief description of work and an estimated price, however, it provided none of the detail I asked for. When I pressed for more information, I heard nothing more from Robert. Feeling compelled to pursue this matter, and knowing that my knowledge is extremely limited when it comes to electrical matters, I employed the assistance of a relative who has been a highly respected custom home builder in Santa Fe for almost 50 years. After inspecting my electrical box and the limited information provided by Robert, he was unable to find anything out of place that required attention. To substantiate that, he sent one of his trusted electricians out to completely survey the situation, and I was told the exact same thing by this electrical professional. In fact, I was also told that I never needed to do the original upgrade to replace the breakers because my electrical box was never out of code in the first place. Finally, in early August (2026), I needed to have an outdoor electrical outlet upgraded. TLC sent two electricians out to dig a trench and run a conduit from an existing working outlet to the outlet in question. They informed me that the possibility of injuring an irrigation line existed, but they would inform me if that happened. On week after the work was completed, I noticed that the area where the work was done was very wet. They had broken an irrigation line and never informed me. I had to hire an irrigation specialist to come out to replace the line. Truth be told, I would never have used TLC for that job if I had known what I know now about my electrical upgrade. A call to the company regarding this matter has gone unaddressed. I have made many mistakes by reusing and trusting the integrity and honesty of TLC. $4500 was a big price to pay to learn that you cannot always trust the professionals. It is my hope that this review will spare someone else that hard-learned lesson.

We recently had work done at our church by Anytime Plumbing and could not be more grateful for the…read moreexperience. Their team was quick, efficient, professional, and incredibly kind from start to finish. They kept us updated throughout the entire process, communicated clearly, and made everything smooth and stress-free. It's hard to find companies that not only do excellent work, but also treat people well--and their whole crew did exactly that. We truly appreciated their honesty, responsiveness, and the care they showed while working on our campus. Highly recommend Anytime Plumbing to anyone looking for dependable and trustworthy service!

Had a leaky faucet and anytime Plumbing ordered a new one that was similar to what I had which I…read morewas very pleased with and they fixed the drain stop also plus they did the emergency shut off Valves and he did a great job and everything was clean and put back when he was done and his name was Jacob the cost was approximately $950 for everything ​​​​​​​​

The BEST. We've relied on Tony and Universal Plumbing since we moved to Santa Fe five years ago…read more Our 48-year-old home has needed help from time to time. They are always prompt, and they always solve our problems. Most recently, our 27-year-old hot water heater failed. Within 24 hours of our call, they had arrived, had diagnosed our problem (and solved some additional minor problems) and had installed a new heater. Very fast. Very professional. And we're very grateful.

I had Universal come out to fix a tankless water heater. They acted like they didn't know what to…read moredo and had to look at the manual i had. Went away with little information. I paid for that service call. A call back said that I needed a part that was about $1,000 that was sure to fix to water heater. The same two came back and installed this expensive part. Less than two months later, the issues started again and I had no hot water again. I called and was told that they likely had to replace the entire unit on a 9 year old unit. They quoted $5,000 or more. I balked and had to postpone due to a serious illness that sent me to the hospital 4 times. They then said they would put a lien on my house if I didn't pay. After many calls, they finally decided to drop all charges and stop servicing me. I later checked and a tankless water heater should cost between $1,000-$2,000. Needless to say.... I got ripped off and filed a complaint with BBB who said they were not a member.

My heater quit, in the middle of Thanksgiving weekend. I contacted three different well known…read moreheating repair companies to compare costs and ability to help with no heat over a holiday weekend. The best price, most professional response and detailed invoice and warranty was Air Conditioning and Heating Service in Santa Fe. The heater was replaced by professional, competent, and courteous technicians. They arrived on time, and gave an accurate estimate on what it would take to complete the replacement. Their cost estimate was also accurate. For future AC and heating repairs, I will use this company. Highly recommend.

One of our Mitsubishi air conditioning units stopped working and we could not get a factory…read moreauthorized repair service out for two weeks. We were thrilled when this company said they could come in two days. Unfortunately, they sent a technician who did not know what he was doing - who told us he needed to talk to an "expert" and that we might need to order a part. Then he left. Assuming we'd be waiting for the "real" technician's appraisal and perhaps a part, we told this service we would prefer to wait for the other authorized service company. They charged us $162.47 for the technician to come out an tell us he did not know how to fix the unit!

Owner Gerard & crew are exceptional! Highly knowledgeable. Honest. The only company I use for my…read morehome; have for years. Recommended them to many, and all have been pleased. If there's ever an issue following the work (things can happen), they promptly return to address it. Not a large company, so there might be delayed response to a message left, since they're much in demand. Are they cheap? No, but I find they're in line with other plumbing contractors. P.S. When my furnace died, he actually advised me to buy a significantly less expensive one he felt was every bit as good as the pricey (famous) product I had in mind. So very thoughtful. Lovely to work with!

BEWARE!!!! Horrible awful shoddy workmanship and EXPENSIVE!!! They have no clue what they are doing…read moreand are completely incompetent when it comes to install and trouble shooting. When the state red tags the work they have done, they act as though they are above the law and can leave families with little children without any heat. Just the absolute worst all around.

Great prompt and friendly service. Doesn't get much better. Got same day service too!read more

They came immediately after I committed to use their services. I tried another company online for…read morequote, and price was higher at the other company. I needed a new water heater and my water heater was already leaking out. With a great team, they got all parts using tag team and phone calls. I may never use any other plumbing company again. Kudos to Paul and Steve and another guy who I didn't get name of.

I called and number went straight to voicemail. I left a detailed message and 5 days later my call…read morehas stilll not been returned. Very disappointed with the level of customer service. I have selected another company who didn't ignore my request for service.

Peter Montoya, the electrician, was fantastic. One of the light circuits in our home was crossed…read moresomewhere in the house with a second circuit. Peter quickly assessed the problem and identified where the circuits were crossed. He explained the problem and the fix in terms I could understand. He thoroughly tested the circuits once things were straightened out to ensure everything worked correctly. His rates were very reasonable. I was impressed how responsive he was: he arrived just an hour after calling him for service. He was also very tidy and treated our home like it was his own. I'll certainly call him if I have other electrical problems!