Food was amazing as well as our waiter, William. He was very persistent with checking in and making sure our experience was perfect for our first time! 10/10, would recommend coming again. read more

Kind service, delicious food, funny robots scooting around! When the bathroom was out of soap they replaced it right away.

We were in the area for a movie and were walking around Pacific Place mall when the host from Haidilao noticed us looking at their menu. They told us they had happy hour after 9:00 PM with 31% off everything on the menu. Happy hour?! What a surprise! I thought they only had happy hour midday. I was recovering from a cold and soup sounded great, so we walked right in. ​The last time we were here was a year ago during our annual Seattle trip. The tomato soup is our favorite, but we decided to have that along with the gold chicken and fish maw soup this time. The fish maw soup is very collagen-rich and comforting to drink. ​We also ordered the beef sirloin slices, lamb shoulder, and pork belly, all of which were top quality. ​What I like about Haidilao is the variety of items you can use to make your own sauce. Every time you come, it's a bit of a "choose your own adventure." ​Definitely one of our favorite places to visit! read more

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We are party of 4 came to Haidilao Seattle 1st time. 2 went Haidilao in Hanoi Vietnam and they love it there. But they didn't like it much here in Seattle. The other 2 of us were 1st time to any Haidilao. We picked AYCE $36.99, paid extra for Thai soup base for 1/2 pot, the other half was tomato soup base. Hot pot was mediocre 2.5. Fish balls 1 order was way too much that we had to finish them that we almost full to eat anything else, 1 star for fish ball. Tofu 1 order is too much as well, 1 star. We don't like the restaurant tactic to put 1 cheaper food order too much that we had to finish. Beef was good 4 star. Note that leftover food will be penalized. Hotpot food overall is 1.5 star. Service was excellent by the waiter 5 star. But 2 star for the robot and the tablet ordering which didn't allow to order more than 1 plate of food. 2 of us went to Haidilao 1st time would not be back. Overall was 2 star, thanks to the dessert stations. We paid extra $3.99 for sauces and dessert stations which were excellent 5 star. read more

We came in on a Thursday evening and had no wait! It was our first Haidilao, but we've typically had hot pot at many different places. The appeal of Haidilao is that you can make it as lavish or affordable as you'd like. We went for the affordable route and got the cheaper all you can eat combo for 2. In total (including tip), it was about 100$ for 2. I also don't like the fact that they charge extra for sauce bar, but at least you can get a free dessert! Overall, the meat quality was average, but the soups were very light. We got pork bone and mushroom, and they weren't the most flavorful. I don't want to judge the place too harshly since they have a pretty high upper ceiling, but I'd probably choose a cheaper AYCE place to get more selections and likely a more flavorful soup. read more

We love coming to haidilao! Also their deal for lunch is such a steal just $25 pp for so much food we were stuffed at the end! They played fun upbeat music! Our server William was so awesome and attentive too! read more

Haidilao Hotpot Seattle - Hot Pot Near Me - Seattle, Washington

The all-you-can-eat deal with the added not all you can eat Wagyu beef is one of my favorite things on this planet. If I could find a way to justify driving to downtown Seattle every day, I would. It has become my favorite spot when I'm downtown. read more

Haidilao Hotpot Seattle - The multi chambered spicy and mild mushroom bases with the all you can eat, Wagyu, Lamb slices, noodles & dipping sauces. - Hot Pot Near Me - Seattle, Washington

As part of our annual Lunar New Year tradition, my close friends and I returned to Haidilao for hot pot and it reminded me exactly why this chain is so beloved in the states and China. Definitely make a reservation. Walk-ins were quoted around a three-hour wait when we arrived. Once seated, the staff were incredibly welcoming, walking us through the menu and promotions. Ordering by tablet was seamless. We did a half-and-half with the golden chicken broth and traditional spicy broth which was the perfect balance. I love that you can even opt for four broths for more variety. The sauce bar was fully stocked with complimentary snacks and impressively well-maintained (shoutout to the staff member constantly tidying esp since hot pot sauce bars can get chaotic!). The sweet bun appetizer was fresh, warm, and absolutely delicious. To top it off, they gave out Year of the Horse red envelopes with motivational quotes for Lunar New Year, plus little snacks to grab on the way out, such thoughtful touches! Great food, impeccable service, and a festive, memorable experience. Im really glad my friends and i celebrated Lunar New Year here. read more

Haidilao Hotpot Seattle - We even got red envelopes! - Hot Pot Near Me - Seattle, Washington

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I been to haidilao both in the US and in China. The one in the US is definitely not worth the money. You are paying a premium for the same food at other and better hot pot restaurants around town. I wish they had more options at the cold bar too for appetizers. Yes sure, the service is good but when I went there was barely anything that stood out to me. But if you are in China I definitely recommend you checking it out. It's a much better experience and isn't as expensive read more

Haidilao Hotpot Seattle - Hot Pot Near Me - Seattle, Washington

Haidilao Hotpot was such a cool experience! I had never heard of this chain, but my coworker was a huge fan. Now I can see why! We made a same-day reservation for our party of 4. The restaurant was located inside a shopping mall and was very spacious. We ordered two soup bases - the Tomato Soup Base and Tom Yum Soup Base. For proteins, I chose the Kobe Beef Belly, but got to try a wide variety which included Australian Lamb Shoulder, Wagyu Beef, and two different types of fish. We also had Udon Noodles and Fried Beancurd Rolls. Everything came out quickly and was so delicious! The Tomato Soup Base was definitely the classic, but the Tom Yum Soup Base was easily my favorite. I also loved going up to the sauce bar and making my own sauces. I made one by following a posted recipe, but I also made a tasty peanut sauce of my own. The most memorable part of the meal was the Haidilao Dancing Noodle, where a staff member came out and danced with some long noodles before dropping them in the hot pot. Such a fun and unique performance! I enjoyed the robot servers, and every human staff member was friendly and attentive. Overall, awesome for dinner - I am now a huge fan of Haidilao! read more

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Disclaimer: our visit to Haidilao was on Thanksgiving Day at 8pm. Knowing how popular Haidilao can get and due to it being the holidays, we made a reservation for 8PM online a couple of days in advance. When we arrived, there was a waiting area outside where there was a tablet to join the waitlist. We checked in with the host and let them know we had a reservation and they notified us that if a spot opened early they would let us know. In the waiting area there was even some mint candy (shaped like life savers!), some popcorn snacks, and both hot tea and cold water. The restaurant may not look like much from the front but the back is massive. It looked extremely clean and there was ample amount of tables. Each table has a number on the corner/side which is what the robot screens will show if they're delivering the food to your table. Under the table you're also able to change the heat of the boiling pot. Logistics aside, we ordered Combo A and my partner opted in for the All you can Drink as well. We got to select which items we wanted from Combo A and the items get added to the cart. It may show that you're only able to order one serving of short plate at a time but just check out and start a new order within the Combo A ;). For the All you can Drink, my partner got the mango drink which tasted like the mango syrup on shaved ice. They were out of the other drinks and only had the mango and soda options available. We also had to ask for the status of the drink because it never arrived even after placing the order for about 45 minutes. The protein also didn't come out till about 45 minutes into placing the order so I'm grateful we weren't limited to placing one order at a time. Beef Short Plate - extremely tender and even if we accidentally left it in the pot for a while it never got tough. French Fries - nothing to write home about, they tasted like typical frozen then fried fries. Chinese Fried Dough - loved it! My childhood memory-- they are on the oily side so if you're cautious about that that's something to note. Dessert was red bean and brown sugar jelly with some toppings. read more

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The food is very yummy and there were a lot of options! I loved the desserts. Service was very thoughtful!

Food - we did the premium ayce menu. I was so overwhelmed its hard to know what you want your first time there. And the iPad they give you literally has a countdown. We ordered a little bit of everything but I felt so bad cuz I didn't end up liking some stuff like the tofu skin! Youll never know until you try it though. There's plenty of items at the bar too. But the wagyu and the meatball mix were the best. The buns with the condensed milk were also really good but filling. And this soju had a really good flavor. Service - very attentive. Helpful. But omg I am so embarrassed cuz I tried one of their secret codes and our waiter said they don't do that anymore!!!!! He still brought us toys though hahaha appreciate him. Ambiance - very very busy! Like I made a res and if I didn't the wait would have been 45 mins At 6 pm. But when we left there were maybe 20 people waiting to be sat. read more

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Service: 5/5 Always attentive and they took care of us very well. Our server, Tram was so sweet and took care of our every need! Our soups and water were refilled in a timely manner and she checked on us periodically. Food: 5/5 No complaints here! Great soup selection and large sauce bar! Lots of meat and veggies choices for all your dietary needs! Ambiance: 5/5 Clean and spacious location. Plenty of lighting and pretty decorations to take pictures in front of. ALSO the bathrooms are so clean! They have anything you could think of in the ladies bathroom for touch ups. Overall: 5/5 read more

Haven't been to Hai Di Lao in a couple years and decided to check out the AYCE hot pot. We decided to go with the super saver feast - combo b because it's a better option for the choice of meat. With combo A, you only get 3 types of meat to choose from. When we were going through the iPad, there wasn't an option for New York steak slice, we asked the waiter and he apologized and mentioned that they are currently out of that product. It was unfortunate, which would've been a better cut than the beef tenderloin. It was too fatty. The broth I chose was the tomato broth and it's very flavorful. The Wagyu beef was good but you only get one per person. They also now charge $3.99 per person for dipping sauce which was complementary before. For pricing overall, thought it was overpriced. read more

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The best hotpot chain, esp if you come with kids in tow. They have special gifts for kids so that kept my daughter occupied while we ate hotpot. Good quality soup base, efficient service, good ingredients, and compact space setting that's all about the food. No complaints from a happy tummy here! read more

You are absolutely correct. 看起来你在海底捞（Haidilao Hot Pot）用餐。这款**鲜派吊龙**（Freshly Sliced Sirloin）是他们近期非常受欢迎的明星单品。 根据 Yelp 和各大社交媒体上的反馈，鲜派吊龙的好评主要集中在以下几点： * **口感鲜嫩：** 吊龙取自牛脊背上的长条肉，肉质细腻且带有适量的油脂，口感比普通肥牛更具弹性。 * **涮煮时间：** 就像立牌上提示的，只需要在锅中烫 **10-15 秒**，肉质变色即可享用，这样能最大限度保留肉汁的鲜美。 * **高性价比：** 相比于昂贵的和牛，吊龙的价格更亲民，但肉香和纹路依然非常出色，是很多食客的必点菜。 如果你目前在西雅图或贝尔维尤（Bellevue）店用餐，这两家店在 Yelp 上的评分都非常高（4.7分左右），服务和菜品质量一直很稳定。 既然点了吊龙，建议可以试试搭配最基础的油碟或简单的酱油葱花，这样最能衬托出牛肉本身的鲜甜！ read more

Haidilao Hotpot Seattle - Hot Pot Near Me - Seattle, Washington

This was my first time here. Everything from reservations and getting seated went smoothly. This place is adorable. From the super cute panda mascot to the little touches they add to make your experience memorable. You can a la carte or all you can eat. You can choose your broth and add on from there. Super easy and delicious. This place is definitely a splurge, but a fun experience nonetheless. read more

Haidilao Hotpot Seattle - Personalized setup - Hot Pot Near Me - Seattle, Washington

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We had a great time at Haidilao! This was our first time at this hotpot, and everything was wonderful. All of the staff were very kind and attentive. The place was busy on a Friday night around 8, but still everything came out fast and efficiently. Every item that came via robot was actually delivered by the wait staff, as they were faster. We got the A set, which had plenty of options for us vegetarians. The tomato soup base is a must, it's so flavorful. We tried a little bit of most veg, all were worth trying! Our favorites were the egg and lotus roots. We also got the unlimited drinks which were super tasty. The sauce bar was fully stocked -we had fruits and dessert from it too. The restaurant is extremely clean and despite being modern in appearance, is inviting. The bathroom offers free mouthwash and toothpicks if needed! The staff also will give you hair ties, aprons, and plenty of napkins. read more

Haidilao Hotpot Seattle - Quail eggs, Udon, Tomato Soup Base, Mushroom Soup Base, Raw Egg, fruit, crackers - Hot Pot Near Me - Seattle, Washington

authentic Chinese hotpot, taste like home good service, thank you Tran! good ambiance! read more

Haidilao Hotpot Seattle - Hot Pot Near Me - Seattle, Washington

We've been coming here for years and the food is always amazing. Highly recommend if you are in downtown Seattle and looking for a place to go with the whole family. Our kids love this place too! read more

Haidilao Hotpot Seattle - So excited for my fav hot pot!! - Hot Pot Near Me - Seattle, Washington

I've been to Haidilao about 7 times, and unfortunately the service and quality (which they're most known for) has declined recently. I know it's common to have a lot of rules around AYCE, but Haidilao really took things to extremes that I haven't seen before. We didn't get our meat until about 35 minutes after we initially ordered, while everything else was delivered right away. We were only going to place one meat order to begin with, so this money saving tactic was a bit inconvenient. I'm also pretty sure the 1.5 hour timer on the iPad was moving at a faster speed, like 25-50% faster than a normal clock, which was wild! The broth options are also really limited and the spicy broth had basically no flavor, which was surprising because usually their broths are really flavorful. This was my first time doing AYCE at Haidilao, and honestly the experience rubbed me the wrong way so much that I might not even come back here for regular hotpot anymore. There are plenty of authentic, delicious hotpot restaurants (both a la carte and AYCE) in the area! I am still giving the restaurant three stars because I think the food was good, other than the flavorless broth. read more

Haidilao Hotpot Seattle - Would not recommend the AYCE - Hot Pot Near Me - Seattle, Washington

food is good as always and so does the service. The beef is my fav and the the hotpot flavor is the best! read more

Haidilao Hotpot Seattle - Hot Pot Near Me - Seattle, Washington

High quality and flavorful broths, high quality beef, love the watermelon juice that's so refreshing and sweet to cool off from the spices, and dancing noodles that have the perfect chewiness! One of my favorite hot pot chains and this location doesn't disappoint! read more

Haidilao Hotpot Seattle - Hot Pot Near Me - Seattle, Washington

I like the food but there's a HUGE issue with their all-you-can-eat. The AYCE comes with a 90-minute time limit, and the timer starts as soon as they activate the AYCE menu and hand you the iPad. Unfortunately, this is when the "all-you-can-WAIT" experience begins. You can order as much as you want within the 90 minutes, once time's up, ordering is cut off. Both times I did AYCE here, the broth took forever to boil, and I overheard other tables complaining about the same issue. During my most recent visit, it took a full 30 minutes for the broth to boil with nothing in it. When I brought it up with our waiter, he admitted that this has been an ongoing problem lately and they're unsure why. Well, we had the same problem last year. All we could do was watch the timer on the iPad tick away. That said, I have to give a huge shoutout to our waiter, Anthony. He provided the best customer service I've ever experienced at Haidilao. He understood our frustration and went above and beyond to compensate us for the time lost waiting for the broth to boil. Thanks to him, we left satisfied and full. They shouldn't enforce a 90-minute limit if their stoves underperform. Pre-boiling the broths before bringing them to the table might be a simple fix to respect customers' time. Online waitlist and reservation availability are not accurate for this location. The AYCE menu is somewhat limited but it's still solid. You can choose up to four broths, and my favorite is the pork stomach & chicken soup. The Wagyu beef is also a standout and noticeably better than the other beef options. Parking is convenient with multiple garages nearby, including one under the same building. Interestingly, parking is cheaper on weekends for that garage. However, they no longer validate parking as of today. You can get coins for the claw machines on your way out. read more

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We came in very late in the evening and were warmly greeted. Thank you for an incredible and tasty meal! We were served by Peter who did a wonderful. read more

Haidilao Hotpot Seattle - Mala and tomato broth! - Hot Pot Near Me - Seattle, Washington

Place, service, and staff are amazing!! The spicy pork broth is my favorite. Also recommend the potatoes noodles! read more

Haidilao Hotpot Seattle - Hot Pot Near Me - Seattle, Washington

Came back again and the service is perfect as always. The space here is large and clean with delicious smells around. They have combo set options now as well as half portions of a variety of items. Their broths are flavorful as well and the Mala was just the right spice level even for someone who doesn't like too much spice. Will be back soon as this is one of my favorite hotpot places downtown. read more

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We love Haidilao. It's good to have it here in Seattle so we can eat it when we travel. read more

Haidilao Hotpot Seattle - We love Haidilao! - Hot Pot Near Me - Seattle, Washington

"Great quality beef! The sirloin was fresh, sliced perfectly, and cooked up tender and flavorful. Will definitely buy again." read more

Haidilao Hotpot Seattle - Very fresh beef and very good deal. - Hot Pot Near Me - Seattle, Washington

Really amazing food. Super tasty soup bases and their slice sirloin is really good. The vegetables were super fresh read more

Haidilao Hotpot Seattle - Really amazing food. The soup bases are super tasty and the à la cart items are all very fresh - Hot Pot Near Me - Seattle, Washington

The only AYCE for Haidilao is in Seattle?? I had to give it a try. Haidilao has always been so good but so pricey, so this felt like a steal. We came with a party of 6 which I felt was the perfect number in terms of seating arrangement, variety of food tried, and overall vibes. We were able to get 4 different broths, and we chose the tomato, mushroom, pork bone, and mala spicy (they ran out of the basic spicy one so let us get this one off the special menu). In terms of other ingredients, we basically got everything haha. I loved the beef read more

Haidilao Hotpot Seattle - Ayce - Hot Pot Near Me - Seattle, Washington

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We love to come here, quick service, fun experience and fresh ingredients. The sauce bar is extra and worth it. read more

Haidilao Hotpot Seattle - Hot Pot Near Me - Seattle, Washington

The service was kind and fast. The sauce bar has so many options and great recommendations for sauce recipes! We really enjoyed both soup bases. The robot servers were such a cool touch to the atmosphere. read more

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We had dinner in this place. The food is amazing Excellent customer service Tony our server. Perfect soup for cold weather in Seattle. read more

Haidilao Hotpot Seattle - The best combination soup miso & the golden soup. Fresh veggies and great customer service! - Hot Pot Near Me - Seattle, Washington

Heard a lot about Haidilao, finally tried it this weekend, mainly coz the Seattle location now offers ayce. Ambience Seating area is brightly lit, lots of tables. Sauce bar Good sauce bar with plenty of sauces, condiments, enough to make many variations of sauces. Selection Meat selection is very small. 1 beef and 1 lamb. 1 kind of fish ball. Honestly the $49 option didn't seem like a good value because not a lot of options get added by the upgrade. Broth Broth is very bland. Honestly, if the broth was good, I'd have still given it 5 stars inspite of the low selection. They were like salt water. The waitress mentioned, that their more popular broth are not part of ayce. I mean cmon, we're paying $37 already, and there's nickel and diming with broth selection too now? Let alone meat selection is already so poor Service Service is 5/5, super fast. No complaints here I'd say take a look at Happy lamb hotpot ayce to see how well they do it, costs $5 lower than here, food selection is atleast 4x the items, the meat is incredibly fresh, broth tastes amazing, no extra charge for "special broths" read more

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Amazing Hot Pot! We got 4 broths and all were delicious. Great prices. High quality ingredients. read more

Haidilao Hotpot Seattle - 4 soup bases - Hot Pot Near Me - Seattle, Washington

Clean atmosphere, with lots of food to choose from, love that they bring out food on a little robot, so cute! read more

Haidilao Hotpot Seattle - Hot Pot Near Me - Seattle, Washington

William was our server he was very helpful and kind. He even helped us peel our shrimp! Overall a great experience would come back :p

Delicious! Just the standard buffet is more than enough. Nice place for special occasions.