We were in the area for a movie and were walking around Pacific Place mall when the host from Haidilao noticed us looking at their menu. They told us they had happy hour after 9:00 PM with 31% off everything on the menu. Happy hour?! What a surprise! I thought they only had happy hour midday. I was recovering from a cold and soup sounded great, so we walked right in. ​The last time we were here was a year ago during our annual Seattle trip. The tomato soup is our favorite, but we decided to have that along with the gold chicken and fish maw soup this time. The fish maw soup is very collagen-rich and comforting to drink. ​We also ordered the beef sirloin slices, lamb shoulder, and pork belly, all of which were top quality. ​What I like about Haidilao is the variety of items you can use to make your own sauce. Every time you come, it's a bit of a "choose your own adventure." ​Definitely one of our favorite places to visit! read more

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My family used to love Haidilao. We'd eat here around 10 times a year and happily spend about $150 each visit because the experience was worth it. The food was good, the service was fun, and our kids absolutely loved coming here. We went back yesterday and were honestly shocked at how much has changed. 1. Combo A has been gutted. The old Combo A was around $34 per person and included vegetables. Now, to get roughly the same meal, you're looking at closer to $50 per person. This isn't simply a price increase--they removed much of what made the combo a good value. 2. You're now charging for the condiment bar. Want soy sauce? That's an extra charge. For a family of four, getting access to basic condiments adds roughly another $30. Charging extra for soy sauce at a hot pot restaurant feels incredibly nickel-and-dime. 3. The family-friendly experience has disappeared. No toys for the kids at the table. No bibs. Many of the little touches that made Haidilao unique--and justified paying a premium--are gone. 4. Even the claw machines have changed. The kids used to receive one token for every $10 spent, so a $100 meal meant 10 tokens and they could almost always leave with a prize. Now that same spend gets only four tokens. It may seem trivial to adults, but for kids it's one of the highlights of the visit. Instead of leaving excited, they leave disappointed. What puzzles me is that these cuts can't possibly save very much. Bok choy is inexpensive. The toys probably cost about a dollar each in bulk. Yet all of these changes together make the experience feel 25-40% more expensive. Our family of four would now easily spend over $200 for dinner. Sorry, but this isn't a high-end steakhouse. The robot servers are neat, but they're not "$200 dinner" neat. The biggest disappointment isn't even the higher bill--it's that Haidilao is no longer fun for our kids. That was the entire reason we kept coming back. We happily spent around $1,500 a year here because everyone in the family enjoyed it. Now we'll spend that money somewhere else. Maybe the restaurant is packed enough that they don't care. Maybe they've intentionally decided to stop catering to families with young kids. That's certainly a business decision they can make. But if that's the strategy, they've lost our family as customers. It feels like the company is sacrificing long-term loyal customers to save a few dollars per table. That's disappointing, because Haidilao used to be one of our favorite restaurants. 中文（给海底捞管理层） 我们一家过去非常喜欢海底捞。我们每年大约会来 10 次，每次消费约 150 美元，而且我们一直觉得非常值得，因为这里不仅食物好，服务也好，孩子们更是玩得特别开心。 但是昨天再次来用餐，我们真的很震惊。 1. A套餐几乎被"缩水"了。 以前大约每人 34 美元，还包含蔬菜。现在如果想吃到和以前差不多的内容，每人大概要花接近 50 美元。这不仅仅是涨价，而是把原本套餐里很多东西都取消了。 2. 调料现在还要额外收费。 连最基本的酱油都需要另外付费。对于一家四口来说，仅仅使用调料台就要多花约 30 美元。火锅店连酱油都单独收费，真的让人觉得是在处处收费。 3. 对孩子友好的体验几乎都没有了。 没有桌边小玩具了，没有围兜了。过去那些让海底捞与众不同、也让顾客觉得值得多花一点钱的小细节，现在基本都消失了。 4. 连娃娃机奖励也缩水了。 以前每消费 10 美元就给一个游戏币，消费 100 美元能拿到 10 个，孩子几乎一定能抓到一个玩具，高高兴兴回家。现在同样消费 100 美元却只有 4 个游戏币。对成年人来说可能只是小事，但对孩子来说，这是整顿饭最期待的部分。现在他们只能失望地离开。 最让我不理解的是，这些改变真的能省下多少钱吗？青江菜成本并不高，玩具批量采购可能也就一美元左右一个。但这些改变加起来，却让整个用餐体验贵了大约 25% 到 40%。 现在我们一家四口吃一顿饭，很容易超过 200 美元。说实话，这毕竟不是高档牛排馆。机器人送餐确实很有趣，但还没有有趣到值 200 美元一顿饭。 真正让我们失望的，并不是价格上涨，而是这里已经不再是一个孩子们喜欢来的地方了。而这恰恰是我们过去一直愿意来的原因。 过去我们每年都会在海底捞消费大约 1,500 美元，因为全家人都很享受这里的体验。以后，这笔钱我们会花在别的餐厅。 也许海底捞现在生意太好了，不在乎失去像我们这样的老顾客；也许公司已经决定不再把家庭顾客作为重点。这当然是企业自己的选择。 但如果这是公司的经营方向，那么你们确实失去了我们一家这个长期顾客。为了每桌节省一点点成本，却失去长期忠诚的家庭客户，我认为这并不是一个明智的决定。真的很遗憾，因为海底捞曾经是我们最喜欢的餐厅之一。 read more

We are party of 4 came to Haidilao Seattle 1st time. 2 went Haidilao in Hanoi Vietnam and they love it there. But they didn't like it much here in Seattle. The other 2 of us were 1st time to any Haidilao. We picked AYCE $36.99, paid extra for Thai soup base for 1/2 pot, the other half was tomato soup base. Hot pot was mediocre 2.5. Fish balls 1 order was way too much that we had to finish them that we almost full to eat anything else, 1 star for fish ball. Tofu 1 order is too much as well, 1 star. We don't like the restaurant tactic to put 1 cheaper food order too much that we had to finish. Beef was good 4 star. Note that leftover food will be penalized. Hotpot food overall is 1.5 star. Service was excellent by the waiter 5 star. But 2 star for the robot and the tablet ordering which didn't allow to order more than 1 plate of food. 2 of us went to Haidilao 1st time would not be back. Overall was 2 star, thanks to the dessert stations. We paid extra $3.99 for sauces and dessert stations which were excellent 5 star. read more

We came in on a Thursday evening and had no wait! It was our first Haidilao, but we've typically had hot pot at many different places. The appeal of Haidilao is that you can make it as lavish or affordable as you'd like. We went for the affordable route and got the cheaper all you can eat combo for 2. In total (including tip), it was about 100$ for 2. I also don't like the fact that they charge extra for sauce bar, but at least you can get a free dessert! Overall, the meat quality was average, but the soups were very light. We got pork bone and mushroom, and they weren't the most flavorful. I don't want to judge the place too harshly since they have a pretty high upper ceiling, but I'd probably choose a cheaper AYCE place to get more selections and likely a more flavorful soup. read more

We love coming to haidilao! Also their deal for lunch is such a steal just $25 pp for so much food we were stuffed at the end! They played fun upbeat music! Our server William was so awesome and attentive too! read more

Haidilao Hotpot Seattle - Hot Pot Near Me - Seattle, Washington

Meh, it was alright, I guess. It was my first hot pot experience (and we told them this) and we got vague pointing and servers that spoke so little English it was nearly impossible to understand what we were supposed to do. The ordering software was unnecessarily confusing, the server kept trying to upsell us on some combo meal we didn't want. It would have been a complete disaster but the internet had some suggestions. If this is your first Hot Pot experience, bring a companion who's done it before or go somewhere else where the staff can give you some direction. We won't be back. read more

As part of our annual Lunar New Year tradition, my close friends and I returned to Haidilao for hot pot and it reminded me exactly why this chain is so beloved in the states and China. Definitely make a reservation. Walk-ins were quoted around a three-hour wait when we arrived. Once seated, the staff were incredibly welcoming, walking us through the menu and promotions. Ordering by tablet was seamless. We did a half-and-half with the golden chicken broth and traditional spicy broth which was the perfect balance. I love that you can even opt for four broths for more variety. The sauce bar was fully stocked with complimentary snacks and impressively well-maintained (shoutout to the staff member constantly tidying esp since hot pot sauce bars can get chaotic!). The sweet bun appetizer was fresh, warm, and absolutely delicious. To top it off, they gave out Year of the Horse red envelopes with motivational quotes for Lunar New Year, plus little snacks to grab on the way out, such thoughtful touches! Great food, impeccable service, and a festive, memorable experience. Im really glad my friends and i celebrated Lunar New Year here. read more

Haidilao Hotpot Seattle - We even got red envelopes! - Hot Pot Near Me - Seattle, Washington

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I been to haidilao both in the US and in China. The one in the US is definitely not worth the money. You are paying a premium for the same food at other and better hot pot restaurants around town. I wish they had more options at the cold bar too for appetizers. Yes sure, the service is good but when I went there was barely anything that stood out to me. But if you are in China I definitely recommend you checking it out. It's a much better experience and isn't as expensive read more

Haidilao Hotpot Seattle - Hot Pot Near Me - Seattle, Washington

Haidilao Hotpot was such a cool experience! I had never heard of this chain, but my coworker was a huge fan. Now I can see why! We made a same-day reservation for our party of 4. The restaurant was located inside a shopping mall and was very spacious. We ordered two soup bases - the Tomato Soup Base and Tom Yum Soup Base. For proteins, I chose the Kobe Beef Belly, but got to try a wide variety which included Australian Lamb Shoulder, Wagyu Beef, and two different types of fish. We also had Udon Noodles and Fried Beancurd Rolls. Everything came out quickly and was so delicious! The Tomato Soup Base was definitely the classic, but the Tom Yum Soup Base was easily my favorite. I also loved going up to the sauce bar and making my own sauces. I made one by following a posted recipe, but I also made a tasty peanut sauce of my own. The most memorable part of the meal was the Haidilao Dancing Noodle, where a staff member came out and danced with some long noodles before dropping them in the hot pot. Such a fun and unique performance! I enjoyed the robot servers, and every human staff member was friendly and attentive. Overall, awesome for dinner - I am now a huge fan of Haidilao! read more

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Disclaimer: our visit to Haidilao was on Thanksgiving Day at 8pm. Knowing how popular Haidilao can get and due to it being the holidays, we made a reservation for 8PM online a couple of days in advance. When we arrived, there was a waiting area outside where there was a tablet to join the waitlist. We checked in with the host and let them know we had a reservation and they notified us that if a spot opened early they would let us know. In the waiting area there was even some mint candy (shaped like life savers!), some popcorn snacks, and both hot tea and cold water. The restaurant may not look like much from the front but the back is massive. It looked extremely clean and there was ample amount of tables. Each table has a number on the corner/side which is what the robot screens will show if they're delivering the food to your table. Under the table you're also able to change the heat of the boiling pot. Logistics aside, we ordered Combo A and my partner opted in for the All you can Drink as well. We got to select which items we wanted from Combo A and the items get added to the cart. It may show that you're only able to order one serving of short plate at a time but just check out and start a new order within the Combo A ;). For the All you can Drink, my partner got the mango drink which tasted like the mango syrup on shaved ice. They were out of the other drinks and only had the mango and soda options available. We also had to ask for the status of the drink because it never arrived even after placing the order for about 45 minutes. The protein also didn't come out till about 45 minutes into placing the order so I'm grateful we weren't limited to placing one order at a time. Beef Short Plate - extremely tender and even if we accidentally left it in the pot for a while it never got tough. French Fries - nothing to write home about, they tasted like typical frozen then fried fries. Chinese Fried Dough - loved it! My childhood memory-- they are on the oily side so if you're cautious about that that's something to note. Dessert was red bean and brown sugar jelly with some toppings. read more

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The all-you-can-eat deal with the added not all you can eat Wagyu beef is one of my favorite things on this planet. If I could find a way to justify driving to downtown Seattle every day, I would. It has become my favorite spot when I'm downtown. read more

Haidilao Hotpot Seattle - The multi chambered spicy and mild mushroom bases with the all you can eat, Wagyu, Lamb slices, noodles & dipping sauces. - Hot Pot Near Me - Seattle, Washington

Food - we did the premium ayce menu. I was so overwhelmed its hard to know what you want your first time there. And the iPad they give you literally has a countdown. We ordered a little bit of everything but I felt so bad cuz I didn't end up liking some stuff like the tofu skin! Youll never know until you try it though. There's plenty of items at the bar too. But the wagyu and the meatball mix were the best. The buns with the condensed milk were also really good but filling. And this soju had a really good flavor. Service - very attentive. Helpful. But omg I am so embarrassed cuz I tried one of their secret codes and our waiter said they don't do that anymore!!!!! He still brought us toys though hahaha appreciate him. Ambiance - very very busy! Like I made a res and if I didn't the wait would have been 45 mins At 6 pm. But when we left there were maybe 20 people waiting to be sat. read more

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Haven't been to Hai Di Lao in a couple years and decided to check out the AYCE hot pot. We decided to go with the super saver feast - combo b because it's a better option for the choice of meat. With combo A, you only get 3 types of meat to choose from. When we were going through the iPad, there wasn't an option for New York steak slice, we asked the waiter and he apologized and mentioned that they are currently out of that product. It was unfortunate, which would've been a better cut than the beef tenderloin. It was too fatty. The broth I chose was the tomato broth and it's very flavorful. The Wagyu beef was good but you only get one per person. They also now charge $3.99 per person for dipping sauce which was complementary before. For pricing overall, thought it was overpriced. read more

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Service: 5/5 Always attentive and they took care of us very well. Our server, Tram was so sweet and took care of our every need! Our soups and water were refilled in a timely manner and she checked on us periodically. Food: 5/5 No complaints here! Great soup selection and large sauce bar! Lots of meat and veggies choices for all your dietary needs! Ambiance: 5/5 Clean and spacious location. Plenty of lighting and pretty decorations to take pictures in front of. ALSO the bathrooms are so clean! They have anything you could think of in the ladies bathroom for touch ups. Overall: 5/5 read more

The best hotpot chain, esp if you come with kids in tow. They have special gifts for kids so that kept my daughter occupied while we ate hotpot. Good quality soup base, efficient service, good ingredients, and compact space setting that's all about the food. No complaints from a happy tummy here! read more

This was my first time here. Everything from reservations and getting seated went smoothly. This place is adorable. From the super cute panda mascot to the little touches they add to make your experience memorable. You can a la carte or all you can eat. You can choose your broth and add on from there. Super easy and delicious. This place is definitely a splurge, but a fun experience nonetheless. read more

Haidilao Hotpot Seattle - Personalized setup - Hot Pot Near Me - Seattle, Washington

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We had a great time at Haidilao! This was our first time at this hotpot, and everything was wonderful. All of the staff were very kind and attentive. The place was busy on a Friday night around 8, but still everything came out fast and efficiently. Every item that came via robot was actually delivered by the wait staff, as they were faster. We got the A set, which had plenty of options for us vegetarians. The tomato soup base is a must, it's so flavorful. We tried a little bit of most veg, all were worth trying! Our favorites were the egg and lotus roots. We also got the unlimited drinks which were super tasty. The sauce bar was fully stocked -we had fruits and dessert from it too. The restaurant is extremely clean and despite being modern in appearance, is inviting. The bathroom offers free mouthwash and toothpicks if needed! The staff also will give you hair ties, aprons, and plenty of napkins. read more

Haidilao Hotpot Seattle - Quail eggs, Udon, Tomato Soup Base, Mushroom Soup Base, Raw Egg, fruit, crackers - Hot Pot Near Me - Seattle, Washington

You are absolutely correct. 看起来你在海底捞（Haidilao Hot Pot）用餐。这款**鲜派吊龙**（Freshly Sliced Sirloin）是他们近期非常受欢迎的明星单品。 根据 Yelp 和各大社交媒体上的反馈，鲜派吊龙的好评主要集中在以下几点： * **口感鲜嫩：** 吊龙取自牛脊背上的长条肉，肉质细腻且带有适量的油脂，口感比普通肥牛更具弹性。 * **涮煮时间：** 就像立牌上提示的，只需要在锅中烫 **10-15 秒**，肉质变色即可享用，这样能最大限度保留肉汁的鲜美。 * **高性价比：** 相比于昂贵的和牛，吊龙的价格更亲民，但肉香和纹路依然非常出色，是很多食客的必点菜。 如果你目前在西雅图或贝尔维尤（Bellevue）店用餐，这两家店在 Yelp 上的评分都非常高（4.7分左右），服务和菜品质量一直很稳定。 既然点了吊龙，建议可以试试搭配最基础的油碟或简单的酱油葱花，这样最能衬托出牛肉本身的鲜甜！ read more

Haidilao Hotpot Seattle - Hot Pot Near Me - Seattle, Washington

I've been to Haidilao about 7 times, and unfortunately the service and quality (which they're most known for) has declined recently. I know it's common to have a lot of rules around AYCE, but Haidilao really took things to extremes that I haven't seen before. We didn't get our meat until about 35 minutes after we initially ordered, while everything else was delivered right away. We were only going to place one meat order to begin with, so this money saving tactic was a bit inconvenient. I'm also pretty sure the 1.5 hour timer on the iPad was moving at a faster speed, like 25-50% faster than a normal clock, which was wild! The broth options are also really limited and the spicy broth had basically no flavor, which was surprising because usually their broths are really flavorful. This was my first time doing AYCE at Haidilao, and honestly the experience rubbed me the wrong way so much that I might not even come back here for regular hotpot anymore. There are plenty of authentic, delicious hotpot restaurants (both a la carte and AYCE) in the area! I am still giving the restaurant three stars because I think the food was good, other than the flavorless broth. read more

Haidilao Hotpot Seattle - Would not recommend the AYCE - Hot Pot Near Me - Seattle, Washington

Very expensive and the you need to order a specific promotion or discounts do not apply. Meat was too thinly sliced so tasted nothing. read more

Haidilao Hotpot Seattle - Hotpot - Hot Pot Near Me - Seattle, Washington

High quality and flavorful broths, high quality beef, love the watermelon juice that's so refreshing and sweet to cool off from the spices, and dancing noodles that have the perfect chewiness! One of my favorite hot pot chains and this location doesn't disappoint! read more

Haidilao Hotpot Seattle - Hot Pot Near Me - Seattle, Washington

We've been coming here for years and the food is always amazing. Highly recommend if you are in downtown Seattle and looking for a place to go with the whole family. Our kids love this place too! read more

Haidilao Hotpot Seattle - So excited for my fav hot pot!! - Hot Pot Near Me - Seattle, Washington

I like the food but there's a HUGE issue with their all-you-can-eat. The AYCE comes with a 90-minute time limit, and the timer starts as soon as they activate the AYCE menu and hand you the iPad. Unfortunately, this is when the "all-you-can-WAIT" experience begins. You can order as much as you want within the 90 minutes, once time's up, ordering is cut off. Both times I did AYCE here, the broth took forever to boil, and I overheard other tables complaining about the same issue. During my most recent visit, it took a full 30 minutes for the broth to boil with nothing in it. When I brought it up with our waiter, he admitted that this has been an ongoing problem lately and they're unsure why. Well, we had the same problem last year. All we could do was watch the timer on the iPad tick away. That said, I have to give a huge shoutout to our waiter, Anthony. He provided the best customer service I've ever experienced at Haidilao. He understood our frustration and went above and beyond to compensate us for the time lost waiting for the broth to boil. Thanks to him, we left satisfied and full. They shouldn't enforce a 90-minute limit if their stoves underperform. Pre-boiling the broths before bringing them to the table might be a simple fix to respect customers' time. Online waitlist and reservation availability are not accurate for this location. The AYCE menu is somewhat limited but it's still solid. You can choose up to four broths, and my favorite is the pork stomach & chicken soup. The Wagyu beef is also a standout and noticeably better than the other beef options. Parking is convenient with multiple garages nearby, including one under the same building. Interestingly, parking is cheaper on weekends for that garage. However, they no longer validate parking as of today. You can get coins for the claw machines on your way out. read more

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Came back again and the service is perfect as always. The space here is large and clean with delicious smells around. They have combo set options now as well as half portions of a variety of items. Their broths are flavorful as well and the Mala was just the right spice level even for someone who doesn't like too much spice. Will be back soon as this is one of my favorite hotpot places downtown. read more

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food is good as always and so does the service. The beef is my fav and the the hotpot flavor is the best! read more

Haidilao Hotpot Seattle - Hot Pot Near Me - Seattle, Washington

The only AYCE for Haidilao is in Seattle?? I had to give it a try. Haidilao has always been so good but so pricey, so this felt like a steal. We came with a party of 6 which I felt was the perfect number in terms of seating arrangement, variety of food tried, and overall vibes. We were able to get 4 different broths, and we chose the tomato, mushroom, pork bone, and mala spicy (they ran out of the basic spicy one so let us get this one off the special menu). In terms of other ingredients, we basically got everything haha. I loved the beef read more

Haidilao Hotpot Seattle - Ayce - Hot Pot Near Me - Seattle, Washington

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Heard a lot about Haidilao, finally tried it this weekend, mainly coz the Seattle location now offers ayce. Ambience Seating area is brightly lit, lots of tables. Sauce bar Good sauce bar with plenty of sauces, condiments, enough to make many variations of sauces. Selection Meat selection is very small. 1 beef and 1 lamb. 1 kind of fish ball. Honestly the $49 option didn't seem like a good value because not a lot of options get added by the upgrade. Broth Broth is very bland. Honestly, if the broth was good, I'd have still given it 5 stars inspite of the low selection. They were like salt water. The waitress mentioned, that their more popular broth are not part of ayce. I mean cmon, we're paying $37 already, and there's nickel and diming with broth selection too now? Let alone meat selection is already so poor Service Service is 5/5, super fast. No complaints here I'd say take a look at Happy lamb hotpot ayce to see how well they do it, costs $5 lower than here, food selection is atleast 4x the items, the meat is incredibly fresh, broth tastes amazing, no extra charge for "special broths" read more

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We came in very late in the evening and were warmly greeted. Thank you for an incredible and tasty meal! We were served by Peter who did a wonderful. read more

Haidilao Hotpot Seattle - Mala and tomato broth! - Hot Pot Near Me - Seattle, Washington

Place, service, and staff are amazing!! The spicy pork broth is my favorite. Also recommend the potatoes noodles! read more

Haidilao Hotpot Seattle - Hot Pot Near Me - Seattle, Washington

We love Haidilao. It's good to have it here in Seattle so we can eat it when we travel. read more

Haidilao Hotpot Seattle - We love Haidilao! - Hot Pot Near Me - Seattle, Washington

"Great quality beef! The sirloin was fresh, sliced perfectly, and cooked up tender and flavorful. Will definitely buy again." read more

Haidilao Hotpot Seattle - Very fresh beef and very good deal. - Hot Pot Near Me - Seattle, Washington

authentic Chinese hotpot, taste like home good service, thank you Tran! good ambiance! read more

Haidilao Hotpot Seattle - Hot Pot Near Me - Seattle, Washington

My friends and I went to Haidilao Hotpot for Happy Hour last week to get their $4 beef plates and $2 Sapporo and Asahi draft beer deals (from 9pm-closing). I've since heard that they've discontinued the $4 beef plates though and so I'm not entirely sure what they have on their HH menu now. This was my first time at Haidilao, but everyone else had been before. The six of us ordered 19 plates of sliced beef (each plate comes with 7 slices of beef), 7 beers, and 4 types of broth (Chong Qing Spicy Broth, Spicy Broth, Pork with Chicken Broth, and Tom Yum Broth). Note that the broths are not included in Happy Hour and the broth cost $40 in total, which was the most expensive part of the meal. We also got the sauce, snack, and dessert bar ($6 per person) which had all your sauce needs, crispy packaged snacks, honeydew, oranges, bean curd, spicy seaweed, almond tofu, lychee jelly, fruit jelly, brown sugar jelly, salted peanuts, and sesame seeds. Even without the hot pot, the snack and dessert bar could be a filling enough meal on its own! In total, our bill came out to about $250 plus tax and tip. The SLICED BEEF was tender and marbled; you can definitely tell that the meat quality is a step up from Happy Lamb. Of the broths, my favorite was the TOM YUM BROTH- it was super creamy and had strong lemon grass flavor. The PORK BROTH I found somewhat bland, but I liked the fish cakes. It also had pieces of chicken in it, which were overly tenderized in my opinion. The CHONG QING BROTH was not too spicy at first, but leaves a spicy aftertaste in your mouth and can definitely build up. The regular SPICY BROTH we thought was actually spicier than the Chong Qing broth as you could immediately taste the heat. Both were quite oily from the chili oil. As far as the snack and dessert bar, I really enjoyed the BEAN CURD, ALMOND TOFU and the BROWN SUGAR JELLY, and LYCHEE JELLY. The bean curd was flavored with sesame oil and was quite filling. The almond tofu was super smooth with strong notes of almond. The brown sugar jelly was nice and sweet and complemented the almond tofu well. Lastly, the lychee jelly was soaked in a sweet ginger sauce which was super yummy. The interior is quite fancy and modern, although not quite as fancy as Dolar Shop in Bellevue. It's clean as well. They give you aprons while you eat and are prompt to serve you. While pricey outside of HH, someday in the future, I hope to try their AYCE option and also their noodles as I would love to see them perform the noodle dance. Overall: 4/5 for food, 4/5 for service, 4/5 for interior read more

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Really amazing food. Super tasty soup bases and their slice sirloin is really good. The vegetables were super fresh read more

Haidilao Hotpot Seattle - Really amazing food. The soup bases are super tasty and the à la cart items are all very fresh - Hot Pot Near Me - Seattle, Washington

We love to come here, quick service, fun experience and fresh ingredients. The sauce bar is extra and worth it. read more

Haidilao Hotpot Seattle - Hot Pot Near Me - Seattle, Washington

Loved this place!!!! For a person who has never been to a hot pot before, this is a pretty cool experience. The food is on the spicy side - so I would suggest checking with the folks before deciding on which curry to get. Our waiter was very helpful.. Note: worth it to pay extra for the food bar where you get the different toppings and desserts and snacks. As a vegetarian there are a lot of options though it feels a bit pricey. If you eat meat, there is an all you can eat option which seemed less expensive. Love the fact that they provide aprons for eating - I am a clumsy eater so that was super helpful.. They have robots serving food in some cases which is fun to see. read more

I was seriously disappointed. The hostess and waiter were really nice--but the experience at this particular Hai Di Lao in Seattle was frustrating, especially around allergies. I'm gluten-free, and we asked about soup broths that were safe. The staff didn't seem informed. The waiter had to ask management, and management said none of the soup bases were gluten-free--which is completely different from what we were told at the Hai Di Lao in LA. The waiter went back again and eventually told us that the tomato broth was gluten-free, but they couldn't provide an allergy sheet to confirm--even though the website says one should be available. We were so confused and didn't feel confident, so we left without eating. They also didn't have gluten-free soy sauce like they did at the LA location. Overall, it was a very different and disappointing experience. I gave two stars because the waiter genuinely tried to help us, and he was kind. But when you have food allergies, clear communication and consistency are non-negotiable--and unfortunately, that just wasn't there. read more

The service was kind and fast. The sauce bar has so many options and great recommendations for sauce recipes! We really enjoyed both soup bases. The robot servers were such a cool touch to the atmosphere. read more

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We had dinner in this place. The food is amazing Excellent customer service Tony our server. Perfect soup for cold weather in Seattle. read more

Haidilao Hotpot Seattle - The best combination soup miso & the golden soup. Fresh veggies and great customer service! - Hot Pot Near Me - Seattle, Washington

Amazing Hot Pot! We got 4 broths and all were delicious. Great prices. High quality ingredients. read more

Haidilao Hotpot Seattle - 4 soup bases - Hot Pot Near Me - Seattle, Washington