Recommend: Yes Price: Pricier end Service: Good but could improve Ambiance: 5 stars. Beautiful lighting, kept clean all around Food: overall everything was good. But do I feel like the meat was anything fancy or premium. No. HaiDiLao Hack: order one broth and then 3 water. You can make ur own spicy broth from using the condiments. Unless each person wants their own broth. Details: we decided to try their late night all you can eat meal deal. ($20 per person just for the meat). I didn't think there was anything fancy with the meat but the deal is great for all you can eat compared to ordering individually. My favorite item to order was the fish filet. Very soft and you still get your protein in. read more

Amazing hot pot experience with solid vegan options including 4 different tofu styles! So many flavors/sauces to choose from at the self serve seasoning station and an overall really fun and immersive experience. read more

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We're really enjoying our time here. The restaurant is so nice and clean. The waiters are so polite and friendly. The food is so good and super fresh. Our favorite is Tom Yum and the wagyu .We're definitely coming back for sure and highly recommend this place to everyone. read more

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Haidilao is finally in Arizona and it did not disappoint! I went with friends for the first time and was instantly sold when I discovered there's free snacks, juice, and ice cream in the waiting area. Ordering is a la carte on tablets and there's even a sauce bar with pudding, jelly, and random treats, but don't be fooled it's an extra $3.99 per person! Don't miss ordering the hand-pulled noodles for the noodle dance show. I suggest sitting in the aisle, you won't regret it! And the face changer performance at the end of the night was such an unexpected bonus!! Pro tip: Skip the line and make a reservation with their AI robot! read more

Food was amazing and the service was good as well. The noodle dance is a must and I do believe it is worth to pay the 3 dollars for the unlimited sauce bar. The interior was all very pretty and modern. read more

Haidilao - Fish meat and pork meat - Chinese Near Me - Mesa, Arizona

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Make sure to wear something warm or bring a blanket, it gets very cold inside. The food is delicious and the service is fast. The dancing noodle performance is super entertaining and definitely a highlight. Just keep in mind that everything is a la carte, so the bill can add up quickly. Overall, a great experience! read more

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This was my first haidilau experience and it did not disappoint. The place was clean, service was great and food was good. We came for a very late lunch sunday and were seated right away. We signed up for an account to earn points and our server very helpfully explained that it is cheaper if we order the 4 soup pot with two water bases. It was a great idea as the two of us didnt not eat that much. We had the miso and also tom yum broth. We ordered fish tofu, beef, instant noodle, bok choy, and shrimp paste with fish roe. Next time, i would do just the shrimp paste without roe because once you put it in the pot, all the roe falls off. Our server also did not charge us for the self serve sides/sauce/dessert bar even though we tried a couple things from there. The mushroom salad, tofu noodle salad and the tofu dessert were all over good. read more

Haidilao - 4 part pot - Chinese Near Me - Mesa, Arizona

Service was amazing, the waiters were all very helpful and attentive. The food was pretty good, just your basic hotpot so not hard to fail. While we were there we got to witness one of their performances with the changing masks which was super cool! read more

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Had reservations for a Friday evening. A couple weeks ago, the wait times were crazy. We only had to wait a couple minutes this time. Interior was clean with modern styling. Tables were set up nicely for maximum hot pot enjoyment. Ordering items are done from a tablet and plenty of options are available. We went a bit overboard and selected 3 broths and too many other additions to list. Broths came out quickly and the additions shortly after. All items were of good quality and quite fresh. Added points for their presentation as well. They have a small free meal for little ones fyi. Of course we had to have the noodle dance show. The kids enjoyed it lol. Sauce bar was located in the back and was impressive with their available choices. Definitely made some tasty mixes. FYI there's a free ice cream machine on your way out so don't forget to hit that up. Great service and great hot pot experience. Will be back soon. read more

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Hai Di Lao is delicious as always. The broth is so flavorful and the rest of the food is delicious. I love that they're always introducing new items. However what makes me keep coming back is their service. Bella has been my server multiple times and she's absolutely amazing. Kind, funny, attentive, knowledgeable and somehow she always remembers her customers. 10 out of 10 with her every time. Definitely recommend coming. read more

Haidilao - Buy one get one wagyu - Chinese Near Me - Mesa, Arizona

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Haidilao has officially entered Mekong Plaza and, frankly, it understood the assignment. As a mom, I was immediately won over by the free kids' meals... which are not only complimentary but shockingly cute. Nothing says "we value families" like feeding my children without charging me an extra limb. Now let's talk soup. The tom yum broth is the real main character here--bold, comforting, and just spicy enough to remind you you're alive. Pro tip: this place is an excellent value if you know how to order. My first visit was a little "hot pot deer in headlights," but after a couple rounds, it all clicked. Long story short: come hungry, bring your kids, or don't. Order wisely, and accept that you will become a regular. Haidilao, I see you--and I'll be back! read more

Haidilao - Chinese Near Me - Mesa, Arizona

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I made a reservation for 3 for the Friday after thanksgiving (after struggling to find a reservation on thanksgiving day itself) and we ended up having a great dinner! The interior of the restaurant is super clean, modern, bright, giving the whole space a certain fun and energetic vibe. We ordered on an iPad and chose two broths - a mala and a pork bone broth. Both were delicious and flavorful with the mala being quite spicy but still enjoyable. We admittedly got a little carried away with the ordering, but everything was delicious. We tried the dancing noodle, beef tripe, shrimp paste, 4 orders of different meats, grouper fish, tofu, a mushroom assortment, bean curd, konjac noodles, a vegetable, etc. Portions were larger than expected and quality was high across the board. I also loved the selection of sauces in the sauce station but the broths were also flavorful enough that sauces didn't feel as necessary as they do at other hotpot places. Also another thing to note is that the sauce station is an extra charge (around ~$3-4 per person), which we didn't realize at first. Overall, service was great and everything was delicious. Some of my favorites from our meal were all of the meats (lamb, pork belly, wagyu, beef chuckeye), the shrimp paste, dancing noodle, bean curd, and konjac noodles. I'm excited to come back to try their tomato broth and explore more of the menu items, but for 3 people, we definitely did not need to order as much as we did -- especially since we ended up packing up most of the mushrooms and vegetables. Our bill was for sure a bit steep (~$80/person), but for the quality and experience, it felt worth it and now we know to maybe not go too crazy on ordering the whole menu. read more

Feels like the service is inconsistent. Only been here a second time but probably won't be a third. The first trip here we were greeted at the door and server brought us aprons, wet napkins to wipe down hands, hair tie, etc. On our second trip here we brought the family. Although the server was nice we did not get the same experience. Once we got our bill we were charged for items that we did order but did not come out and also the sauce bar charge which we did not touch. Food quality is the same both times. Broth is the main reason we did come and they do have the broth packets in grocery stores. If service is lacking there's truly no reason to spend so much money eating at the restaurant. Ambiance was great the first time. Again everyone was happy and helpful. Second time around we came around their happy hour specials at 9. When greeted it almost seemed as if they were annoyed that we showed up. Overall hot pot is such an easy dish to have at home and with the lack of experience and service there's no reason to pay that much. read more

Soup season is in full effect and this is the place to go! It was our first time here & our waiter explained everything really well. First you choose your broths then meats & veggies. We opted for the unlimited seasoning bar which was an additional charge per person. We really enjoyed this meal and will definitely be back soon! read more

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The food tasted good, and the timing of ordering and getting the food is magnificent. The restaurant is HUGE, and you have to expect a wait time when you get here around dinner. We tried four of the soups: tomato, tom yum, bone broth, and the buttery spicy (aka Sichuan-style). In that order, that is also my favourite to least favourite broths (tomato and tom yum are tied to be honest). Next time I go, I would just order the duo soups of tomato/tom yum. The bone broth is REALLY herbally, and I can see that being a hit with my older family. Personally, I would not recommend that one since the taste may be too medicinal/acquired for people who haven't grown up with it, but I did enjoy it. We also got the dancing noodles--of course. It was a little awkward though because the man who actually does the dancing noodles is actually wearing a uniform... but the one we got was clearly someone they pulled from the kitchen and made do it for us or else they felt we would complain. But... it was SO awkward... Usually the noodle man tries to interact with you in some way, or at least laughs... something... but this man was stone-cold the entire time. We sat in silence as he made the noodles dance for us. Which was fine... but still lol... I left disheartened because of the whole secret code stuff though. I've been to other HDLs (both in groups and by myself) and I've never been turned down from doing more than one secret code. I didn't even know this location only lets you do one code per visit. I used that unknowingly for a hand fan.., but what made me upset is that, I feel if I come with a group of three, if only one person is allowed to use a secret code, can't at least all three of us have a hand fan? Why only the one person for a small toy? Had I known that, I would not have used the code on the fan... and I'm still annoyed by it. read more

Arizona doesn't have a lot of high quality hotpot places so I was so happy when Haidilao opened here. It is a little pricier and not all you can eat but the service and extras they give you make it worth it. The broth is the best here out of all Arizona hotpot places, the tom yum is one of my favorite. The service is excellent even though you do a lot of it yourself, such as ordering and cooking. Definitely will be here again and again. Also the wait time is kinda crazy so definitely make reservations :) read more

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We ordered fish, Wagyu Beef, and some veggies. Good food and excellent services. We will come back for sure. read more

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Was able to check in online late on Tuesday. There were like 17 parties ahead of me and I think it took like maybe an hour before getting a text. This Haidilao is pretty consistent with the other ones i've been to. I think we spent about $55/person w a party of 4. Ordered a decent amount of food and sides. Glad to have it here :) read more

Haidilao - meat - Chinese Near Me - Mesa, Arizona

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Never thought I'd see the day where Hao Di Lao opens in AZ since we're pretty behind in everything for a few decades. I've been to a few in California so I understand the expectations of waiting a long time. Their reservations online are closed due to the high traffic so in-person is the only method. I waited about 2 and half hours which isn't really all that surprising tbh (Cupertino is the same). The menu is limited in offerings so maybe go in a few weeks or a month because it's pretty basic options as of now. Id steer clear of wagyu since it's better to sear than to boil that kind of meat lol. read more

Haidilao - Chinese Near Me - Mesa, Arizona

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Wow ! Cool ambience, food, great service factored into this 5 star review. It's spendy but treat yourself to this hotpot restaurant where you order the broth and the protein from the tablet on the table. There is a dancing noodle where a server dances to music while your noodles are stretched and played for your entertainment. We ordered the pork stomach, miso, tom yum and spicy pork bone broth to cook our angus beef short slices. Beware the broth is boiling hot. We also ordered a small plate of bok choy and cabbage and other vegetables. That cost $12.99. There is a salad/seasoning bar that is an extra $7.98 . The dessert bar which had grass jelly, coconut jelly and some dried pineapples was complimentary per my receipt. Without the salad bar which had seaweed salad and buckwheat noodles, I'd still be hungry. They also had oranges and apples. It was a spectacular dinner. You are gifted with a small bag of cookies per visitor when you leave. Excellent and attentive service. The server refilled one of our broths. We took home the broth/soup bases because there was so much and it was so good. I'll make extra meals out of them. I'll take out of town guests here or for special occasions. The decor is gold and modern. There was complimentary mouthwash and toothpicks in the bathroom. I'm not so intimidated by hotpot restaurants anymore. Splendid dinner. read more

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We stumbled upon this place after visiting Miniso for my 4-year old next door. Everything was delicious and everyone was so nice! My daughter was brought out a special kids plate (with fries, fruit, and a panda bao bun) for free and they gave her a toy fan to help her cool down the soup. We were blown away by how thoughtful and kind they were with the kids. Dancing noodles were so fun and some of the best tom ka soup we've ever had. A little pricey but such a great overall experience, worth it! We will be back! read more

Haidilao - Kids plate (free!) - Chinese Near Me - Mesa, Arizona

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My first time to Haidilao and it was amazing! We visited on Saturday around 2 PM and it was packed! We quickly got on the waitlist and walked around local shops for 30 minutes. Before we sat, we were offered water and snacks. I always talk about restaurants needing to predict guests needs before they ask and Haidilao did exactly that- water, snacks, napkins, chopsticks, hair ties, mouthwash, mints, and aprons what more could you need? The food was phenomenal... I don't know why I've never been to the OC location. My favorite broth was the Pork Bone which was aromatic and flavorful, my boyfriend like the Tomyum (i think that was the name). Very herbaceous and gingery! Our server was helpful in making recommendations and was extremely attentive to our needs. We will 100% be back! Thank you for the great care and attention that went into the opening! read more

Haidilao - Chinese Near Me - Mesa, Arizona

Food was very good-service was good and it was a fun experience-if you like noodles and soup this is a must try

The best part of this meal was the service. Our waitress was so helpful and taught us the process. She offered us hand wipes, glasses wipes, and aprons to keep our clothes clean. She helped and checked in on us regularly and even offered to peel the shrimp for us! The restaurant and bathroom were also so clean. The food here was good but for the price it was ok. read more

The food is top tier but it has the accompanying price tag. I feel like it's more of a special occasion kind of place as a result. The service is on point, and you do select your own sauce to dip your meats. Then, you order from the tablet for meats and veggies. There is a little dessert bar too. It's really nice inside and the noodle show is pretty cool. read more

Easy to order, beautiful place and great service, our server helped us do the shrimp paste which was much appreciated. Do NOT get the dancing noodle unless you enjoy having all the restaurants attention on you for longer than you would expect. read more

Honestly think this place is overrated tbh. I was so excited to go and then I found out everything is à la carte and they didn't offer unlimited. So I basically paid the same price I would have paid at another hot pot for haidilao. I mean I get it but it's not what I would prefer. I honestly left barely full instead of full full because I didn't want to spend too much. Service was good food was good. It was really cold in there because the air was blowing like crazy. But anyways I would go to any other hot pot spot to get unlimited rather than paying à la carte read more

Haidilao is always good! I came here back in December the same day I found out I was pregnant and it was so delicious. Just recently moved to Chandler and was craving asian food, me and my hubby decided to come here randomly remembering the cute reminder. Food was great and the server was nice, I think his name was Joshua! As I was leaving a lady told me she had a gift for me and I thought it was the normal baggies but then she put a rattle in the bag for my pregnant belly My hormonal self thought it was so sweet, I appreciated the small but thoughtful gesture read more

Haidilao - Chinese Near Me - Mesa, Arizona

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The food here is good and the customer service is very sweet they pay attention to the customers and their needs. The place is also very nice. If you're looking for a hotpot place, Haidilao in Mesa is your to go spot! read more

Good soup options and side dishes and meat to order. Enjoyed my experience. Recommend going with a bigger group so you can share the soups, if not there will be a lot left over. read more

We had read the reviews and were prepared for a great experience. We appreciated being greeted outside the restaurant and told to expect a 15-30 minute wait. Unfortunately there were a number of people smoking in the entry patio area, so we wandered to a nearby store to wait. We didn't get offered the opportunity to wait indoors. When we were seated, the excellent service began. We opted to try 4 different broths (warning - the 4-chili warning should be taken seriously!). Love the aprons, and the choices for broths. We didn't realize beforehand that everything was ala carte, including the sauce bar. On the positive side, you can control the price point. On the other hand, you might not want to pay $70 for Wagyu to put in a hot pot. We tried 2 meat options lamb and ribeye), 1 mixed veggie bowl and 1 noodle option and ran up $120 tab (no beverages). We did get a small discount for joining the loyalty club. The experience was fine quality, but not something we will do on a regular basis. I was a bit disappointed in the dessert options. But we will give it another try. read more

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Standard Haidilao. Fresh good and good variety of choices. The dancing noodle performance was a hit and the hand pulled noodle is delicious, too! Dessert and snack bar are great as usual. Service is outstanding compared to other restaurants because it's Haidilao. Lol. read more

Haidilao - Dancing noodle - Chinese Near Me - Mesa, Arizona

If you are in the mood for Hot pot, this is the place. Great food (Ala carte) high quilty meat and veggies. Don't forget the sauce/dessert bar. The service is amazing, very friendly, funny, and informative. The ambiance is like a high-end Asaian restaurant, and very clean. read more

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Lots of fun. Very entertaining. Not a bad price. Tom Yum was our favorite base. Great birthday spot. read more

Haidilao - Chinese Near Me - Mesa, Arizona

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Good service Rich broth, premium meats, endless service--fun, comforting, and worth the wait! Always! read more

Haidilao - Chinese Near Me - Mesa, Arizona

Had a wonderful experience with Amber our server this was mine and my families first time coming in she helped us out with the menu and making the experience super helpful!! Totally recommend:) read more

Haidilao - Chinese Near Me - Mesa, Arizona

The food there is quite pricey. For two people, it was $139 including tip. It's just a fancy hot pot place. I don't really see what makes it different from other hot pot restaurants, except that it has a sauce bar that I have to pay for. read more

Haidilao - The food there is quite pricey. For two people, it was $139 including tip. - Chinese Near Me - Mesa, Arizona

Haidilao is a fun spot for an occasional splurge, but definitely on the pricey side, Expect to spend around $70~80 per person. Keep in mind there's an extra charge for the sauce bar per person, and each soup base also comes with its own fee. The nice part is you can choose up to four different flavors in one pot, which makes it fun to mix and match. The meat quality is good, though once everything's in the pot it can be a little tricky to tell what's what. My favorite part has to be the dessert bar, the clear jelly, which is delicious! The noodle dance is a must-see, and the face-changing show is such a fun touch that adds to the experience. Service was surprisingly fast and efficient once we ordered through the iPad, and the restaurant itself is bright, clean, and modern. Overall, it's a great experience for a special occasion or when you're in the mood to splurge on hot pot with a show. read more

Perry was our lovely waiter, provided excellent service and very attentive. Everyone from the hostess to the server was extra welcoming. The veggies were fresh and the meat quality was good. Very clean, modern and spacious and the 2 sauce bar location help with the flow. Will definitely come back when visiting Arizona. read more

Haidilao - Chinese Near Me - Mesa, Arizona

Excellent add to the hotpot scene in PHX. Great quality and flavors. The service was attentive. read more

Haidilao - Chinese Near Me - Mesa, Arizona