PROS: Finally! Real, legit customer service! Laurie is the best!! (I am sure her other half is too,…read moreshe is just the one who always helps me) I have gout and pronation issues. She have saved me! I can actually wear a shoe again. Tennis shoes, to sandles, to a closed toe, to a slipper. High quality shoes that they can often tweak and customize for your foot. I wish I had found them sooner, don't hesitate, stop hurting and go get the right shoes! CONS: Not a ton of super cute styles. However, you will find something and she will order a different color etc...if she can. That's what she did for me. :) Pay attention to the store hours too as they are not open long days.

Fantastic customer service! Jessie was very attentive to my needs and took his time with me. The…read morefloor had all kinds of shoes around us trying to get the exact one to fit my AFO brace just right. I was able to walk around the store to see which shoes fit my needs best. Thank you.

I saw Dr. Patish for the first time with an incredibly painful ingrown toenail that had become…read moreseverely infected! I braced myself for a lot of pain before during and after the procedure. I waited, but there was None! I'm calling him The Foot Whisperer and I'm calling myself foolish because I suffered so long with the pain before visiting Dr. Patish!

Anyone needing a foot doctor in the Murrieta/Temecula area, don't hesitate contacting the foot…read moredoctor. Has his regular office in Fallbrook, but is trying out a Temecula location in old town. Nailing cutting is covered by Medicare. A safe way to go.

Inland Artificial Limb & Brace is awesome! They're all very professional, knowledgeable, attentive…read more They ALWAYS returned all my messages same day within minutes. Itzel was by far the best and not to mention Kei who did the fitting, he was awesome too! There was an issue with my dads insurance and Itzel made it very clear as to what we needed to get from our doctors office. I'm proud to give this clinic 5 stars!

If I could give them a zero, I would. I was sent there to get an ankle brace for a torn tendon…read more They fitted me and when I went to get it, it didn't fit right. They modified it to try to get it to fit and I have been back several times and they still haven't gotten it right. I could have saved $500 by getting one on eBay or amazon that does the same thing and isn't uncomfortable and bulky. They're in a crazy place and they do poor work. I'm going to get one elsewhere.

Unfortunately, my experience with this company has been poor. I've never had a bad experience with…read moreanother vendor of this type over the many years I've needed these products. I wish I had requested the insurance company referred me to a different provider before the first visit. They had no inventory of the type needed on-site. They will only bring very limited items from their San Diego location. They assure you that the poorly fitting items fit and look good, even when they are inappropriate for you, are nowhere close to fitting and look ridiculous. I had called in advance to see whether they could provide a specific model number of one item or at least provide a variety of options of that type. They assured me they could. In fact, they did not bring the model number or any items of that type. Instead, they brought the type I said I could not wear. They looked ridiculous one me and were extremely uncomfortable. They insisted that they fit. I was shocked that they had no idea how to properly measure. Even when I pointed out a basic fact about industry-standard measurement procedures, they brushed off what I said and got a measurement that was about 10% off, enough to make fit impossible. It took three visits and several calls for me to get items that I had to provide the model numbers for. I had never tried those on in my size and was uncertain whether or not they would fit me. The model numbers I provided were appropriate for my condition but didn't fit ideally. I accepted them because the staff at Active Life consistently pushed me to accept improper items that absolutely did not fit even close to a normal fit. Their reasoning was that the inappropriate items were cheaper. I settled. Beyond the inability of Active Life to provide a reasonable selection of appropriate items to try and the inability to measure for fit using industry-standard methods, I found other practices disturbing. First, they lied to me about which product they were bringing the second time. I'd provided a specific model number that was appropriate since they had not provided models appropriate for my specific condition. At first, they would not confirm that they would bring those models and had them in stock. After several queries, the "supervisor" Rosa claimed they would have those models at my second appointment. I came, but they did not have those models but rather a bargain-basement model that was of a type that I could not use. They wasted my time and disrespected me as a patient. Second, their solution to their own failure to provide the model number they promised to provide was to have me send it to them in an email, a clear violation of the HIPPA privacy laws. I felt I had no choice but to do so because of their unwillingness to provide appropriate options for my specific condition and body shape. Third, their attitudes of resentment at being expected to provide industry-standard service, appropriate products for my condition and body shape and size, and honest, HIPPA-compliant communication was shocking. Again, I have never ever encountered any company of this type who in any of these ways failed to meet minimum standards. My only complaint about any previous company was that some, but not all, tend to have out of date inventory. However, they will provide more up-to-date items if asked. They don't lie and try to force you to take things that don't fit. I would have asked the insurance company to assign a different company if they had honestly told me they would not provide what I needed. If I'd also known they lacked the professional skill and ethics to follow industry-standard methods and behave with professionalism, I'd have switched before starting. Honesty, respect for the HIPPA laws, professional skill, commitment to minimum standards of fit and quality, and basic respect for how what they do and how they behave affects the quality of life of each patient are non-negotiable for a company of this type. I asked for a conference call with the insurance company. I factually explained how Active Life actions did not meet industry standards, the Active Life supervisor said to me, "That's YOUR opinion!" She had offered no apologies whatsoever and promoted an attitude of disrespect toward me with the fitter. I wonder how they'd feel if they needed these products and were pressured to use inappropriate products. While initially thought this was a training problem with the fitter, I now realize it's a bigger issue with greed, providing the cheapest products---EVEN IF THEY ARE NOT APPROPRIATE FOR THE SPECIFIC CONDITION AND SIZE OF THE PATIENT. I gave the fitter one last chance to make this right. When I finally was able to try on a product that was made for my condition, it didn't properly fit. I accepted it but told her how it didn't fit. She showed no interest in looking for a product that fits and ushered me out the door. Worst experience ever with a company of this type.

Well Active Life Murrieta, you just lost a potential client--patient. My podiatrist Dr Greene…read morereferred me to you for diabetic shoes and inserts. I've been trying to get an appt for over two months now and all I keep getting is the runaround from Dani! First it's she needs my info from my dr, Medicare + supplement approval and so on and so forth... After two calls and talking to Dani and no word after about two weeks I called back and she told me she was still waiting on all the info and approvals and that it takes time. Ok so another two-three weeks go by and still nothing!! So I called again and she now tells me she hasn't heard back from my doctors and that it was up to ME to followup with them!! Now this is a lie because I was never informed of this and, in my opinion and experience, it should be her job to followup. She tells me she has a lot of patients and doesn't have the time to followup on all. I was very understanding and said I understand but you still never told me I was to do this!!! She proceeds to argue with me so I hung up. It's obvious she dropped the ball and didn't followup and was now trying to put it on me!! She has no idea what she's doing and shouldn't be in this job! Patients need to get in asap not three months after they first call! This is ridiculous and unacceptable. Good customer service is a priority with me so I will be taking my business elsewhere. Makes me wonder how long those other so-called potential patients have been waiting too. Not good business practices for sure! And PS my husband worked at the original Active Life in Glendale many years ago and this would have been totally unacceptable! Plus it was the office's job to obtain the insurance info - just as it is in any other medical office I've been to!! Nope, not giving you my business. Followup to my review: I called another company after posting my review and the lovely lady made an appt for me immediately - for 1 1/2 weeks!!! She also took down my insurance info and told me she can login to the Medicare database to obtain all the info she needs! (Duh) I called my podiatrist office to have them fax over the prescription and this lady said she would even followup on it! Again, Dani has no idea what she is doing nor has any desire to know!! Nor cares.

I can't change my review it all happened just as I said. I looked to edit out a few words of…read morefrustration but couldn't. I compliment the manager. She returned my co-pay. I didn't see it in my account and called again about it. I apologize here for that. I'm distracted by chronic pain and make mistakes. I didn't report this clinic to my insurance. Why? Because they all put time into their jobs. They showed up. But didn't get the job done with corrective inserts. I hope changes are made so others don't go through this.

We had a great experience with Scope. Mike and his team handled getting my son's knee brace quickly…read moreand efficently. Would definetly recomend them!

Having had previous dissatisfying podiatrist experiences, I (with reluctance) decided to try Dr…read morePeterson (based on one of his patients recommendations). Upon the staff's greeting, I Immediately felt more comfortable. Then meeting Dr Peterson and his upbeat & positive demeanor, I opted for ingrown nails procedure. Start to finish, everything went exactly as explained. Following Dr's aftercare guidelines, there was Little to no discomfort! I'm so pleased I chose to go to Dr. Peterson! Apparently, third try really is a charm I HIGHLY recommend Dr. Peterson, his associates and staff!

Walk, run, hobble - however you can get there because if you need a foot doctor, this is the place…read moreto go. I had a broken toe, which everyone says you can't do much about, but because it was broken more than one place and displaced, I wanted to be sure I saw an expert because I needed to be back to my regular training as soon as possible. And choosing a Doctor Who is a solo practitioner, not in some huge building and part of a large Medical Group, has so many perks. I felt like he was one of the few doctors today, who was really willing to do what he thought was right. Also, I will mention that because he has four kids, he is definitely no stranger to injuries or breaks, so I highly recommend him for that as well as anything else if you read the reviews. Bonus - everyone in his office is super nice, no long waits, easy parking and best of all, he is someone who is passionate about caring for feet and has been doing this for a very long time. Highly recommend.

I had a great experience at Foot Solutions in Encinitas. As a professional in the wellness…read moreindustry, I'm pretty particular about the care and recommendations I trust--and Rudy, the owner, truly exceeded my expectations. She's incredibly knowledgeable and took the time to understand my specific situation rather than offering a one-size-fits-all solution. Her personalized attention made a huge difference, and it's clear she genuinely cares about helping her clients achieve real results. One of the biggest takeaways for me has been how much the custom orthotics have reduced my low back pain!! I've already noticed a significant improvement, which speaks volumes about the effectiveness of her approach. If you're looking for expert guidance, customized care, and results you can actually feel, I highly recommend Foot Solutions in Encinitas.

Great service, good for young athletes, definitely would recommend to anyone with foot problemsread more

I found Dr Allen in my searches for the plantar fasciitis I have been dealing with for at least 6…read moremonths... So glad I found him! The first visit he did 10x more than my podiatrist ever did in my 5 visits with him. I opted for orthotics which feel great! He also told me I was dealing with a heal spur. HIGHLY recommend! Great company, always on time! 10 out of 10 !!

~Part 2~ New…read moreupcoming half marathon means it's time for a new pair of *magic* shoes ! Lucky for me, I had the same professional help and advice from Carmela. I appreciated her personal advice from what type of water bottle to use, how to avoid blisters, and numerous training tips. A lot of information was exchanged and I walked out of there with a brand new pair of *magic* shoes (i.e., Saucony Progrid Ride) in silver, pink, and purple! Niiiice !!!! Carmela had encouraging words and I was really glad that she took the time to make my visit worthwhile. Bless you SDRI for making me one happy customer yet again! =p